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Campanile Runcorn

Lowlands Rd, Runcorn WA7 5TP, England
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Campanile Runcorn
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138 Reviews from our TripAdvisor Community

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Traveler rating
    11
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    40
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (138)
  • Mar-May only
    (40)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (15)
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Bournemouth, England, United Kingdom
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The first impression in need of repainting on the outside room was adequate but on my side it had no bedside table and room needed a thorough clean The staff were pleasant We had a meal in the evening and breakfast were ok nothing to shout home about.I used the toilet in reception area. It was disgusting and again it... More 

Was this review helpful? Yes
Durham, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We are just back from a weekend in this brilliant hotel. The staff were amazing, particularly Lee who was a complete star. He was all things to all men on Friday and then on Saturday was assisted by the lovely Robyn to make our stay excellent. We loved it you guys, thank you.

Was this review helpful? Yes
Sonia B, General Manager at Campanile Runcorn, responded to this review

Dear Janice C, Thank you for leaving us such great comments following your recent stay, your compliments have been passed to Lee and Robyn ! Glad you enjoyed different elements of your stay and please do contact us directly when you are next ready to book so we can welcome you personally. Many Thanks Sonia.B General Manager More 

Romsey, United Kingdom
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

Well! Having arrived around 6pm in the pouring rain, we checked in and some friends were already there to meet us. It was more like a motel with a separate reception/dining room/lounge the latter being the nicest part. My room was small, dirty, shabby, the attached bathroom had a sit in half bath and the towels were a dull grey... More 

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Sonia B, General Manager at Campanile Runcorn, responded to this review

Dear AliRosen, Whilst I am grateful for you taking the time to contact us following your stay, I was disturbed to learn of the poor experience and opinion you have on our hotel. At the outset, please accept my sincere apologies for any failings in service delivered during your time with us. I have taken on board your feedback with... More 

South West England
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading the reviews here, I wasn't expecting much. I was happy with the cleanliness of the room. It was small but we wern't paying much. For £45 for the night, we got a sleep in a clean bed. If it was on night again, I would come back. There was a railway station close by and it was near... More 

Was this review helpful? Yes
Sonia B, General Manager at Campanile Runcorn, responded to this review

Dear Malcom56, Thank you for your 5* review, I am delighted to see you enjoyed our hotel along with all the amenities. Please do contact us when you are visiting Runcorn again so we can assist with any arrangements. Kind Regards Sonia.B General Manager More 

Coalville, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed 18/7/2015 room 130 From the first moment they messed up the booking or laterooms did booked a double for 2 adults ended up with a twin and said I booked for 1 adults I showed them the booking they wasn't happy and couldn't change as they was fully booked. Got a free breakfast with I am glad it was... More 

Was this review helpful? Yes 1
Sonia B, General Manager at Campanile Runcorn, responded to this review

Dear David1141, Thank you for your review, and for raising your issues with us. While I appreciate that you’re using Tripadvisor to help the travellers to make their choice, I am disappointed to see you have chosen to share your feedback in this way. I was surprised by your comments regarding fleas, I can assure you that we do not... More 

Travelers are raving about these Runcorn hotels

Liverpool, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed her on the 11/7/15 in room 119. On arrival the reception area was relaxing and pleasant but when we went to our room it was a totally different matter, The walls were dirty and the room was old and stank, after a night out at a party we settled for the night to wake the next morning to of... More 

Was this review helpful? Yes 1
Sonia B, General Manager at Campanile Runcorn, responded to this review

Dear gikkymc, Thank you for your comments. We have been in contact following your stay, and I am pleased that we have communicated appropriately. I'm very sorry if any of our team had come across as insensitive and not understanding to your situation. Kind regards, Sonia.B General Manager More 

Newcastle upon Tyne, United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed her for three weeks with my partners job being at the nearby power station. The beds are super kingsized and very comfortable. Loads of scalding hot water. Shower over a bath, best of both worlds. Wonderful friendly staff who can't do enough for you. Hairdryer and plenty tea, coffe, sugar and milk. Electric wall heater for your own... More 

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Sonia B, General Manager at Campanile Runcorn, responded to this review

Dear Linda H, Thank you for sharing a fabulous 4-star review of our Hotel. It is gratifying to know that you had a great time with us. We look forward to welcome you back to Campanile Runcorn in the not too distant future. Kind regards, Sonia. B General Manager. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i have stayed here a few times now and the staff are always very helpful, the breakfasts are great also. the rooms are clean and very comfy, but the decor is dated and in need of refurbishment. this reflects in the price as it is good value for money. this hotel is local to many attractions and a very short... More 

Was this review helpful? Yes
Sonia B, General Manager at Campanile Runcorn, responded to this review

Dear Janet O I am pleased that you had such a great stay with us. Thank you for taking the time to share your experience on Trip Advisor and for your kind feedback. The team have seen your review and are as pleased as I am to learn of your satisfaction and we all look forward to seeing you again.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

the chalet style rooms were better than ones with an internal corridor, the staff were great : ) the bar is really pricey though : / my bed was really comfortable, thertefore a great sleep. led to think there was free wifi...... but they`ve changed this arrangement to 3 pounds per day : ( without notifying anyone. there was ten... More 

Was this review helpful? Yes
Sonia B, General Manager at Campanile Runcorn, responded to this review

Dear Ross P, I am so pleased that you had such a great stay with us. Thank you for taking the time to share your experience on Trip Advisor and for your kind feedback. I would like to let you know that internet is free of charge when you book the room direct with us, or on Campanile.com The team... More 

Liverpool, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 21, 2015 via mobile

Stayed here for a party in the area. Room was brill, spotless and had everything you needed! Beds are so comfortable! Like unbelievably so! Could do with better lighting in the bedroom but that is my only gripe. Reception had a lovely relaxed atmosphere and the team seemed pleasant. Amazing value! Would recommend and will return!

Was this review helpful? Yes
Sonia B, General Manager at Campanile Runcorn, responded to this review

Dear h4m5t3rl0v3r, Thank you for sharing a fabulous 5-star review of our Hotel. It is gratifying to know that you had a great time with us. We look forward to welcome you back to Campanile Runcorn in the not too distant future. Kind regards, Sonia. B General Manager. More 

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