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Premier Inn Romford Central

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Mercury Gardens, Romford RM1 3EN, England
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1 room 1 guest
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Premier Inn Romford Central
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270 Reviews from our TripAdvisor Community

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Traveler rating
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    57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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bristol
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Usually I look forward to a premier in stay but recent 'fat cat' changes are starting to ruin the experience. 1. This is a hot hotel, premier inn have recently taken out the air conditioning units, allows the use of a small convector heater and supplied a fan. Of course, you still aren't allowed to open the windows more than... More 

Review collected in partnership with premierinn.com

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1 review
4 of 5 stars Reviewed 1 week ago

stayed at hotel for two nights as was attending a family wedding, was impressed with stay overall and will stay again should i need to. my only fault i could find was you cant change temp in room on our second night the tempreture hit 32 degrees

Review collected in partnership with premierinn.com

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Bridgwater, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

Just spent four nights in the Premier Inn Romford Central. The room, as expected from Premier Inn, was decorated well, clean and comfy and child friendly but our room (409) was so hot it was almost unbearable. This was not due to the outside temperature as at 7.39am the outside temperature was 18degrees whilst the temperature in our room was... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Romford Central, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I am pleased you were given a refund in line with our Good Night Guarantee and I... More 

Travelers are raving about these Romford hotels

Wolverhampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Arrived around 4pm as two parties of four. Receptionist was very helpful and we went to our rooms on entering there of typical standard, clean and tidy but only a kingsize bed and a single. I popped back to reception and stated i need a room with 2 single beds to be told "there is one under the kingsize just... More 

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn Romford Central, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with you shortly. Please... More 

Grimsby, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

This is my second stay here,while it was an ok visit last time(no more than ok) this time was ridiculously HOT! the room was 28 degrees and a fan in the room is not enough to cool you down.There was a party of nine in three rooms,my step daughters room was the worst,it had a tiny window that may as... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Romford Central, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with you shortly. Please... More 

Glasgow, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Arrived for a weekend break with family including our 3 year old daughter. Usually we have great satisfaction with premier inn and this is why we ooked in here. I feel i have to express anger and frustration at our room 105 which we baked in for the whole weekend and at one point has to take our daughter out... More 

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn Romford Central, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with you shortly. Please... More 

Staffordshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good clean hotel, great staff but rooms are way too hot, I had a window that I could open slightly and a fan but still room stayed at 28c all night. August 12th 2015. Took several showers through the night to try and stay cool, shame because as ok place to stay. I stayed in Premier Inn all week with... More 

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Worcester, England
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Spent a week here at the end of July for my business. I have stayed in Premier Inns all over the country and never had an issue until this week. It appears that this Premier Inn have had a change of controller in the rooms, which no longer allow you to lower the temperature. On the day I arrived, it... More 

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RomfordCentralPI, Operations Manager at Premier Inn Romford Central, responded to this review

Thank you for taking the time to review your stay with us; although we’re extremely disappointed it was not to your satisfaction. I would like to apologise sincerely that we were unable to help you feel brilliant through a great night sleep with us at Premier Inn Romford Central. If you would be ever so kind to provide me your... More 

Witham
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Premier Inn have once again provided a warm welcome to a very comfortable room. A good location for a night out in Romford, easy to find on my return. Just be aware that you need to pay to park while you check in and then claim it back from the restaurant.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
83 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Spent 6 days in the new block Very nice rooms only let down by no air con, but they did give us two fans which was a great help on hot nights, The room was lovely and new, bed was great, plenty of space There was a small problem which could not be fixed right away was offered another room... More 

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