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All 8 Rochdale hotels

Mercure Manchester Norton Grange Hotel and Spa

4.0 of 5 Hotel   |   Manchester Road, Rochdale OL11 2XZ, England
Hotel amenities
Mercure Manchester Norton Grange Hotel and Spa

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67%
Ranked #6 of 8 hotels in Rochdale
A recent review
5 of 5 stars reviewed 2 days ago
soontobemarried26 Bath, United Kingdom
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463 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Bath, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Me and my husband stayed here for one night on the 12th April whilst visiting friends. We travelled up from wiltshire and due to check in at 2. Managed to check in as soon as we arrived approx 13:30 which was lovely. We stayed in a double privilege room and it was spacious and had a large bathroom with bath... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your great review, its always pleasing to recieve such great comments. I will pass on your thoughts to the rest of the team and look forward in welcoming you back soon. Kind regards Damon Yoxall General Manager More

Rockaway, New Jersey
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I was fortunate to stay at this hotel during a business trip to Manchester. It was very quaint and very well appointed. The bathroom was extremely clean (a plus for sure). My only compliant was that the hotel weekend staff was not very attentive. We waited about 1 hr. for someone to take our dinner order and we had to... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your great review, it’s always pleasing to receive such great comments. I will pass on your thoughts to the rest of the team and look forward in welcoming you back soon. Thank you also for your feedback regarding the service at the weekend which I will investigate. Kind regards Damon Yoxall General Manager More

Southport, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed last night at this hotel and I must say that the service we received was as good as you would expect at any 5 star hotel! Myself and my husband had never stayed at the hotel before so were both left feeling content when the friendly receptionist advised the location of all the amenities within the hotel. The restaurant... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Wow what a fantastic review, it’s so nice to receive such great comments especially about our great staff, I will pass on your thoughts to the team. Look forward in welcoming you back; let’s hope you get your Glastonbury tickets! Kind regards Damon Yoxall General Manager More

lancashire, england
Contributor
16 reviews 16 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at this hotel for 1 night after attending a friends wedding. The staff are friendly and thoughtful. We had a ground floor room which was large and very clean. The bed was extremely comfortable and we had no trouble with noise from other guests. The carpets in the hotel are showing signs of wear in... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your great review, it’s always pleasing to receive such great comments. I will pass on your thoughts to the rest of the team and look forward in welcoming you back soon. We do try and look after all our guests especially those attending weddings, congratulations to the new Bride & Groom. Kind regards Damon Yoxall... More

Bolton, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

visited Norton Grange on a college trip and had a great time. The staff and service are excellent. The spa facilities were great quality and there was fantastic choice. We were provided with a buffet lunch as part of our package and the food was good quality.

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your great review, its always pleasing to recieve such great comments. I will pass on your thoughts to the rest of the team and look forward in welcoming you back soon. Kind regards Damon Yoxall General Manager More

Salford
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Only went for 1 night, but got there about 4, enjoyed a swim, sauna and full use of facilities, then had evening meal, and sat in the bar. Was a fantastic, relaxing and chilled night and day, the food was good, the staff were helpful and very nice, going to go back for the weekend with the hubby.

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your great review, its always pleasing to see that our guests enjoy the facilities. I will pass on your comments to the rest of the team and look forward in welcoming you back to the hotel in the future. Kind regards Damon Yoxall General Manager More

Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here in December but unfortunately had to make a complaint to the manager. Unlike other managers who try to fob you off Mr Yoxall the manager was a credit to the company and offered outstanding customer service. We have just returned from another two night weekend break at this hotel and have nothing but praise for the standard... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your great review. I will pass on your comments to the rest of the team and look forward in welcoming you back in the near future. Kind regards Damon Yoxall General Manager More

Manchester, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed on many occasions, as we find it relaxing. Rooms, clean, tidy, bathrooms nice, tea/coffee ok, could do with updating, no biscuits this time, maybe an error. As a late check in & late booking, they accommodated us well, dinner served in bar as the grange suite was booked up, meal was nice, and was efficient , had... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your recent review. It’s great to see people returning to the hotel on a regular basis, I will pass your comments onto the rest of the team and look forward in welcoming you back to the hotel in the future. Kind regards Damon Yoxall General Manager More

Stockport, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed here and was very disappointed! The service was poor and the food was even worse cold dry and tasteless it looked like it was thrown on the plate. There was a manager around that we overheard him speaking to his staff like they was dogs he cane across as very rude! The room was standard and In need... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for taking the time to post your review. I am disappointed that we did not meet your expectations, please do give me a call at the hotel to discuss the issues you have mentioned, I am sorry that you encountered so many problems during your visit and I would like to address them with you. Kind... More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed in the suite for 1 night and from the moment we walked into the hotel we were made to feel extremely welcome, the receptionist was friendly and very informative, the room itself was really good with a separate lounge with desk table and chairs, settee and flat screen TV, through the archway into the bedroom... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your great review. I will pass on your comments to the rest of the team and look forward in welcoming you back in the near future. Kind regards Damon Yoxall General Manager More

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Additional Information about Mercure Manchester Norton Grange Hotel and Spa

Also Known As:
Mercure Norton Grange Hotel Rochdale
Mercure Norton Grange Hotel
Mercure Manchester Norton Grange Hotel And Spa Rochdale, Greater Manchester
Address: Manchester Road, Rochdale OL11 2XZ, England
Location: United Kingdom > England > Greater Manchester > Rochdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 hotels in Rochdale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Manchester Norton Grange Hotel and Spa 4*
Official Description (provided by the hotel):
Situated in it's own beautiful grounds, the Mercure Norton Grange Hotel and Spa caters for the needs of each individual. Leisure facilities and car parking are complimentary to all of our guests. Please check with the hotel for dining availability as our restaurant can be closed at weekends for private functions. Please also note that child pool times apply. ... more   less 
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