We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Manchester Norton Grange Hotel and Spa

Manchester Road, Rochdale OL11 2XZ, England
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Mercure Manchester Norton Grange Hotel and Spa
Professional photos View all
Browse nearby
Mercure Manchester Norton Grange Hotel and Spa
Write a Review

617 reviews from our community

Traveler rating
    189
    221
    108
    68
    31
See reviews for
105
215
30
128
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (617)
  • Mar-May only
    (141)
  • Jun-Aug only
    (161)
  • Sep-Nov only
    (151)
  • Dec-Feb only
    (164)
All months
Lancashire
Top Contributor
94 reviews 94 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent conference with tea and coffee and cake with 3 course buffet lunch also this was really tasty. Excellent place to hold any conference. The staff were friendly also the carrot cake was the best part!

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you so much for your comments following on from your conference at the hotel. It’s always nice to receive such great comments; I will ensure that they are passed onto the rest of the team. Look forward in welcoming you back to the hotel in the near future. Kind regards Damon Yoxall General Manager More 

2 reviews
2 of 5 stars Reviewed 1 week ago

Stayed here for a spa weekend and was disappointed with the stay, the lady in check in however was very pleasant and could not do enough for us. The hotel it self is outdated and dirty. We booked online the spa and stay over trip where you get afternoon tea included. The afternoon tea is pretty much thrown on the... More 

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your comments following on from your stay with us. I am sorry that we did not meet with your expectations and I am dealing with the issues you raised. We have a refurbishment plan at the hotel which is due to start today in the Spa. Its pleasing to note that you enjoyed the service... More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We cannot compliment this hotel and staff enough. Right from the start Joanne guided us through the planning, possible options and provided advice on potential suppliers for our big day. Joanne kept in touch at regular intervals on the build up suggesting little tweaks we could make and was so patient with us handling all our questions and requests without... More 

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Wow what a great review! It’s always nice to receive such great comments form our guests especially after their wedding. I have passed on your comments to Preston, Joanne & Simone who are delighted to see you enjoyed the day so much. Congratulations on your wedding and hope to see you back at the hotel in the near... More 

Wakefield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel over Easter as part of wedding party. The staff were excellent - the wedding coordinator, Preston, was very good, he had everything under control and maintained a low profile whilst appearing to be everywhere at once. Unassuming but effective. The girl on reception was also very good, she had endless enthusiasm and was extremely helpful,... More 

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you so much for your kind words following on from your stay. We have a great wedding venue here and are well known in the local community. Glad you enjoyed your stay. Kind regards Damon Yoxall General Manager More 

Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

In a great location and with good facilities. Some of the rooms do let the hotel down. Breakfast is good and the bar offers a relaxing atmosphere. Plenty of parking spaces and close to the main motorway network but with a country feel.

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your comments following on from your recent stay with us. Its pleasing to note that you enjoyed the majority of your stay, we do have a rolling refurbishment plan that will be taking place this year to bring some of the decor up to the required 4 star standard. I hope this did not put... More 

suffolk
Top Contributor
73 reviews 73 reviews
28 hotel reviews
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Our experience at the Norton Grange was very mixed. Our welcome, service and food at both breakfast and dinner were very good. Our room appeared well furnished and equipped - that is until we realised that the hotel had booked a birthday party/disco in a room literally underneath our bedroom. So we went to bed at 10.30 (11.30 in reality... More 

Was this review helpful? Yes 1
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your comments following on from your stay with us on Saturday. It’s disappointing to hear that your sleep had been disturbed due to the noise from the event. Unfortunately we did have 2 events on the evening in question so it was difficult in allocating rooms away from the noise. I do apologise for this... More 

Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for a couple of nights after our wedding day. It looks quite old fashioned from the outside but you can't judge a book by it's cover. The staff were lovely and offered to upgrade us to the honeymoon suite for free but unfortunately it was unavailable. We couldn't fault the hotel facilities and our... More 

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your great review of the hotel & spa. It’s always nice to receive such great comments, I will pass on your thoughts to the rest of the team and look forward in welcoming you back to the hotel in the near future. Kind regards Damon Yoxall General Manager More 

Epsom, UK
Top Contributor
70 reviews 70 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendly staff, especially in the breakfast room. Lovely French-English breakfast with full English (lovely hash browns!), cheese, cold meats, fresh bread (and toast), mini croissants, variety of fruit - and you could have ordered a variety of breakfast dishes from the menu too. Best breakfast I've had for a long time. Total thumbs up. And staff very helpful in getting... More 

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your comments following on from your stopover at the hotel. It’s nice to hear you enjoyed the hotel and Spa; we really do have some great aspects of the hotel and have a great team. I will pass on your comments to the rest of the team; look forward in welcoming you back in the... More 

Wokingham, United Kingdom
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There are surprisingly few good hotels on the north side of Manchester but this is one. It used to be a Macdonald hotel and still retains some of the quirkiness of the Scottish hotel chain combined with the customary efficiency of the Accor group. The location is very pleasant, the rooms of a decent standard and the staff friendly. If... More 

Was this review helpful? Yes 1
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your positive review of the hotel following on from your visit. Its pleasing to see you enjoyed the facilities and service, I will pass on your thanks to the rest of the team and look forward welcoming you back in the future. Kind regards Damon Yoxall General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Room/suite (14)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (3)
Viewed
Dining (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question