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All 8 Rochdale hotels

Mercure Manchester Norton Grange Hotel and Spa

4.0 of 5 Hotel   |   Manchester Road, Rochdale OL11 2XZ, England
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Mercure Manchester Norton Grange Hotel and Spa
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68%
Ranked #6 of 8 hotels in Rochdale
A recent review
5 of 5 stars reviewed 1 week ago
Mark R Manchester, United Kingdom
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494 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I have been staying at the hotel for several days now and and I just want to say what a joy it is being here. I get a warm welcome at reception. Nicola and toni are so polite and well mannered. The room I'm staying in is cleaned every day the maids, I can't fault them. The food is second... More

Was this review helpful? Yes
Chester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I have been staying at the Norton Grange for the last 4 months on business. The staff are polite and always go the extra mile to give you the stay you desire. On the reception you have Jane's team who are very well presented, professional and attentive. In the restaurant and bar there is Claire who is such a special... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear guest, Wow what a great review of the hotel, its always nice to read such great comments especially about the staff. I will pass on your thoughts to the rest of the team and look forward in welcoming you back to the hotel in the near future. Kind regards Damon Yoxall General Manager More

Newcastle upon Tyne, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here on business for one night. Upon checking in I was greeted by a well presented lady who had a smile from brim to brim, it instantly put a smile on my face. I was struggling with hands full of things and she offered to hold my suit and other clothing items whilst I signed the paper work... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest, Thank you for a great review, I am glad you enjoyed our services. It’s always nice to receive such great comments especially about the staff. I will pass on your thoughts to the rest of the team and look forward in welcoming you back to the hotel in the near future. Kind regards Damon Yoxall General Manager More

UK
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel - hidden from the main road. Very friendly staff - great spa (pool/steam room, etc). The staff were very helpful (especially the receptionist) Great buffet breakfast at the weekend - during the week it's made to order.

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest, Thank you for your comments; I am glad you enjoyed our facilities. It’s always nice to receive such great comments especially about the staff. I will pass on your thoughts to the rest of the team and look forward in welcoming you back to the hotel in the near future. Kind regards Damon Yoxall General Manager More

montreal
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Attended a wedding the food and service during the day was wonderful. I would like to thank the staff who made the day so perfect. The only gripe is that there is no air conditioning in the bedrooms or the Hopwood suite, not a problem in the winter but could do with it in the summer months. That aside we... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest, Thank you for a nice review, its always nice to read such great comments especially about the staff. I will pass on your thoughts to the rest of the team and look forward in welcoming you back to the hotel in the near future. Kind regards Damon Yoxall General Manager More

Manchester, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Upon arrival didn't get off to a good start as there was a mix up with our booking. After requesting a refund on our voucher which had been purchased as a gift we were offered a free facial and lunch and the opportunity to use our voucher at a later date. We accepted this and were rather hurriedly shown to... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for taking the time to post your review. I am disappointed that we did not meet your expectations, I am sorry that you encountered so many problems during your visit and I have addressed them with our Leisure Club Manager. Kind regards Damon Yoxall General Manager More

Chesterfield, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My partner booked this hotel as a spa and hotel deal for a birthday treat for the two of us as we are also expecting a baby in 3 weeks time. We booked very last minute so I didn't have high expectations. When we arrived at the Mercure, we were greeted by wonderfully friendly staff at reception. After checking our... More

Was this review helpful? Yes 1
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest, Wow what a great review of the hotel, its always nice to read such great comments especially about the staff. I will pass on your thoughts to the rest of the team and look forward in welcoming you back to the hotel in the near future. Kind regards Damon Yoxall General Manager More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were a group of six women going for a relaxing weekend. We had the privilege rooms - I would highly recommend. Rooms were lovely - robes and slippers on the bed ready for us. Complimentary drinks and a coffee machine available. We spent the afternoon in the spa - which was lovely and very clean. The hydro pool and... More

Was this review helpful? Yes 1
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear guest, Thank you for your feedback, its always nice to read such great comments especially about the staff. I will pass on your thoughts to the rest of the team and look forward in welcoming you back to the hotel in the near future. Kind regards Damon Yoxall General Manager More

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Having spent the last two weeks at the Mercure Norton Grange myself and my colleagues have been extremely impressed with this hotel. We have eaten here every night in the restaurant and without fail the staff have always been courteous, professional and attentive. Particular praise should be credited to staff members Lynne and Darren, who have gone above and beyond... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear guest, Thank you for your feedback, its always nice to read such great comments especially about the staff. I will pass on your thoughts to the rest of the team and look forward in welcoming you back to the hotel in the near future. Kind regards Damon Yoxall General Manager More

Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 5 weeks ago

Came for a lovely dinner at this hotel, with the family. was greeted kindly, and seated straight away, dinner was superb, and our waiter, Ryan, was lovely; very friendly! will certainly go down again!

Was this review helpful? Yes
Damon_YoxallH6631, Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear guest, its always nice to read such great comments especially about the staff. I will pass on your thoughts to the rest of the team and look forward in welcoming you back to the hotel in the near future. Best regards Damon Yoxall General Manager More

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Additional Information about Mercure Manchester Norton Grange Hotel and Spa

Address: Manchester Road, Rochdale OL11 2XZ, England
Location: United Kingdom > England > Greater Manchester > Rochdale
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Manchester Norton Grange Hotel and Spa 4*
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Also Known As:
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel And Spa Rochdale, Greater Manchester

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Situated in it's own beautiful grounds, the Mercure Norton Grange Hotel and Spa caters for the needs of each individual. Leisure facilities and car parking are complimentary to all of our guests. Please check with the hotel for dining availability as our restaurant can be closed at weekends for private functions. Please also note that child pool times apply. ... more   less 
Number of rooms
81

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