We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 Rochdale hotels

Mercure Manchester Norton Grange Hotel and Spa

4.0 of 5 Hotel   |   Manchester Road, Rochdale OL11 2XZ, England
Hotel amenities
Save Saved
You added Mercure Manchester Norton Grange Hotel and Spa to your Saves list
Mercure Manchester Norton Grange Hotel and Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
67%
Ranked #6 of 8 Hotels in Rochdale
A recent review
5 of 5 stars reviewed 4 days ago
Greg P Manchester, United Kingdom
Write a Review

527 reviews from our community

Traveler rating
    155
    189
    99
    57
    27
See reviews for
89
176
28
118
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We held our Civil Ceremony and Wedding Reception in The Grange Restaurant on 5th September. Everything was perfect ... the lovely sunny day, the company of all our loved ones on our special day and the wonderful ceremony conducted by the registrars from Rochdale Town Hall. The day would not have been as perfect however without the staff from the... More

Was this review helpful? Yes
Maroochydore
Contributor
15 reviews 15 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We had issues from the time of check-in. The window wouldn't close, the TV couldn't be turned on, the room lighting was so bad you couldn't read - not even a desk lamp to allow work at the desk. The call buttons on the phone didn't work, as they had "three weddings" booked on our first night, we couldn't dine... More

Was this review helpful? Yes 2
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your comments which have been taken on board. It’s disappointing that you encountered several issues during your stay at the hotel. Unfortunately we did have some large parties that took over some of the public areas on the Saturday evening so we had limited availability for dinner. Regarding the Sunday evening because of low numbers... More

Manchester, UK
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed again for 4th time in the last 12 months- this time for business and pleasure. I had room 231 which is in the original building- a slightly strange smell in the corridor outside the room, but the room was very good apart from some staining on the chair in the room. The receptionist was very good- both on check... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your review following on from your stay with us. It’s always pleasing to receive such great comments, look forward in welcoming you back to the hotel soon. Regarding the drinks, we do have several offers on at the moment that give guests good value for money. Kind regards Damon Yoxall General Manager More

Middlesex
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Slightly perplexed by previous poor reviews. My room was excellent, I was on the side that faced (behind hedges and some distance away) a major road but it wasn't a problem. The setting is fairly rural, plenty of car parking and good free wifi. There's a spa attached, I went for a swim, nice pool and changing area. The bar... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your review following on from your stay with us. It’s always pleasing to receive such great comments, look forward in welcoming you back to the hotel soon. Kind regards Damon Yoxall General Manager More

Oxfordshire, England
Top Contributor
110 reviews 110 reviews
24 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for a weekend recently as part of a weeding party so we got a discounted deal. The wedding breakfast was very good. I would echo other reviewers in saying I thought the drinks were expensive and this is from someone who lives in Oxfordshire! Breakfast on the two mornings we stayed was good, Eggs... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your review. Its pleasing to see your enjoyed the majority of your stay. Regarding the drinks we do have several offers on at the moment to give guests good value for money. Kind regards Damon Yoxall General Manager More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Me and a friend decided to book a weekend away for the bank holiday as we both needed a break. Travelling up from London to Manchester took us almost 6 hours but were pleased to arrive despite satnav taking us to the wrong place 2x! The hotel has quite a large car park which is free for guests so that... More

Was this review helpful? Yes 1
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your comments. I am disappointed to hear that we did not meet with your expectations during your stay. I have dealt with some of the issues you have raised. Please feel free to call me should you wish to discuss the matter further. I do apologise for any inconvenience during your stay. I have also... More

Lancashire
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here the eve of my sisters wedding, the staff were excellent, however we were given a token for three meals for the price of two, this was never discounted on put bill? Neither was the free glass of Wine! My room was a big double room that had cobwebs in the corners which ruined my sleep! The bathroom... More

Was this review helpful? Yes 3
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your comments, I will ensure further checks are made regarding the cleanliness of the rooms. We do have several checks in place and I will be speaking with the housekeeper regarding the issues you faced to ensure future guests are not affected. Kind regards Damon Yoxall General Manager More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I went to Norton Grange Hotel for a spa weekend and had a great time! The staff were friendly, evening meal and breakfast were excellent and I enjoyed the Spa facilities. My room and bathroom as nicely furnished and very clean and the beds lovely and comfortable.

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your review following on from your stay with us. It’s always pleasing to receive such great comments, look forward in welcoming you back to the hotel soon. Kind regards Damon Yoxall General Manager More

Manchester, United Kingdom
Contributor
20 reviews 20 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visited for our wedding anniversary , we had few problems with our booking but in all honesty, the managers, did try their very best to help us & aim to make it better. So for that reason I have no problem with how it was dealt with. The hotel it's self, is our little gem, we married and have... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your review following on from your stay with us. It’s always pleasing to receive such great comments, look forward in welcoming you back to the hotel soon. Kind regards Damon Yoxall General Manager More

Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ours was only a one night stay but it was one of the best we have had in this area. The receptionist was friendly & gave us information regarding the bar & restaurant. The room was very clean & comfortable, however the downside was it was on the main road side of the hotel & the traffic could be heard... More

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your comments following on from your stay. It’s always nice to receive such great comments and I will pass on your thoughts to the rest of the team. Kind regards Damon Yoxall General Manager More

Owners: What's your side of the story?
If you own or manage Mercure Manchester Norton Grange Hotel and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mercure Manchester Norton Grange Hotel and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Manchester Norton Grange Hotel and Spa

Address: Manchester Road, Rochdale OL11 2XZ, England
Location: United Kingdom > England > Greater Manchester > Rochdale
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Manchester Norton Grange Hotel and Spa 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, ACCOR, Priceline, Travelocity, Tingo, Odigeo, Otel, Venere and HotelsClick so you can book your Mercure Manchester Norton Grange Hotel and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel And Spa Rochdale, Greater Manchester

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (31)
Viewed
Dining (1)
Viewed
Bathroom (4)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (2)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (6)
Viewed
Dining (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Rochdale with
any amenities