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Mercure Manchester Norton Grange Hotel and Spa

4.0 of 5 Manchester Road, Rochdale OL11 2XZ, England
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Mercure Manchester Norton Grange Hotel and Spa
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Mercure Manchester Norton Grange Hotel and Spa
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558 reviews from our community

Traveler rating
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    198
    103
    59
    28
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121
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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East Anglia
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I visited the Norton Grange Hotel for a business trip, with a number of delegates attending. The building is a really nice balance of old and new, with very welcoming and friendly reception staff. The conference facilities were good and the hotel recognises the importance of good food to a positive delegate review. There was an excellent selection and it... More 

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Halifax, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I have now been several times for a spa day here. We went for my birthday with a friend who had never had a spa day before. We were all left fully invigorated and very impressed with the whole service we received especially from Gina and the Spa girls. We are now looking to book another day... More 

Was this review helpful? Yes 1
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your kind words following on from your recent return to the hotel. It’s always nice to receive such great comments about the hotel, Spa and staff. I will ensure your review is passed onto the rest of the team and look forward in welcoming you back to the hotel in the future. Kind regards Damon... More 

Hanover
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stay in the area regularly, and having tried all the hotels nearby, this is the one I come back to. The staff are incredibly friendly, helpful and courteous. Sometimes, of course, small things go wrong, but they are always fixed with a smile. The pool and gym are great, and the food in the restaurant and bar is of... More 

Was this review helpful? Yes 1
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your great review following on from your recent stay with us. It’s always nice to receive such nice comments especially about our great staff. I will pass on your comments to the team and look forward in welcoming you back to the hotel in the future. Kind regards Damon Yoxall General Manager More 

Huddersfield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed on Halloween this year and needed to find a reasonable hotel in the Castleton area and to my delight and surprise the Norton Grange came up as a very reasonably priced hotel. I have always thought this place was very exclusive and expensive but it was not (expensive) it had a great pool/spa area included in the price... More 

Was this review helpful? Yes 1
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your review. It’s pleasing to see that you enjoyed your stay. I will pass on your comments to the rest of the team and look forward in welcoming you back to the hotel in the future. Kind regards Damon Yoxall General Manager More 

Berkshire
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We found the hotel staff inviting the room clean and plenty big enough for my family of 5. Nice facilities all round Would happily stay again. We couldn't get connected onto the wifi...but not a major issue.

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your review. It’s pleasing to see that you enjoyed your stay in particular your room. I will pass on your comments to the rest of the team and look forward in welcoming you back to the hotel in the future. Kind regards Damon Yoxall General Manager More 

Chichester, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We travelled 300 miles per booked the hotel and arrived around 3pm . Very tired . To be told 'We Don't have your booking' .! The staff were rude and inconsiderate ,they suggested a sister hotel is available local, which was not of the same star rating . But to be honest .i was glad they didn't have a space... More 

Was this review helpful? Yes 1
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your review. I have investigated this with my Reception Manager, Nicola who dealt with you on Saturday. Unfortunately we did not receive your booking from Late rooms therefore we did not have any rooms left within the hotel. Nicola offered you both a complementary drink in the bar whilst she looked for an alternative hotel... More 

Nottingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 9, 2014

The hotel is conveniently situated, but with a rural outlook. A combination of older and more modern building. We stayed in the older part of the hotel. Our room was warm and comfortable. Some parts need a bit of an update. There are great facilities - we used the pool and health suite. Great breakfast in restaurant with views over... More 

Was this review helpful? Yes 2
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your review following on from your stay with us. It’s great to hear that you had a relaxing weekend away and that you especially enjoyed our great breakfast and view from the restaurant. We look forward in welcoming you back to the hotel in the near future. Kind regards Damon Yoxall General Manager More 

Sheffield, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 4, 2014 via mobile

Went with a group of ladies fir a relaxing spa weekend and that is exactly what we got from start to finish. Nothing was too much trouble for any of the staff they were all keen and eager to please their guests. Food was delicious and great value for money. Fantastic treatments were had by all too. Would definitely recommend... More 

Was this review helpful? Yes 1
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your comments following on from your visit. It’s pleasing that you enjoyed your stay and the services whilst you were here. I will pass on your comments to the rest of the team and look forward in welcoming you back to the hotel in the future. Kind regards Damon Yoxall General Manager More 

Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed November 1, 2014

Well what can we say, We had the best day, would highly recommend the Norton Grange as a wedding venue and Rami who was our wedding coordinator was amazing!!! He was very informative and helped to make our day the brilliant day it was, he and all the staff worked their socks off. The food and service was top notch,... More 

Was this review helpful? Yes
Damon_YoxallH6631, Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Firstly congratulations on your marriage at the hotel. It’s so nice to hear that you enjoyed your day with us at Norton Grange; I will pass on your thanks to the team. We are very good at weddings and it’s always nice to hear such positive comments about the venue, food and service. Kind regards Rama Armilly Operations... More 

Oldham, United Kingdom
1 review
5 of 5 stars Reviewed October 29, 2014

Stayed at the Norton Grange Castleton to celebrate my sons birthday had a lovely relaxed stay used all the Spa Facilities and had a lovely evening meal,and breakfast. Not to forget a head neck and shoulder massage by Vicky, very very good, I can say! Lovely spa staff Hannah Rachel and Catherine. Lyndon the spa manager was really friendly and... More 

Was this review helpful? Yes
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you so much for your great review following on from your recent family visit to the hotel. Its always nice to receive such great comments especially about out great staff. I will pass on your thoughts to the rest of the team especially Lauren in reservations and the team in the Spa. Look forward in welcoming you... More 

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Additional Information about Mercure Manchester Norton Grange Hotel and Spa

Address: Manchester Road, Rochdale OL11 2XZ, England
Location: United Kingdom > England > Greater Manchester > Rochdale
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Manchester Norton Grange Hotel and Spa 4*
Number of rooms: 81
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Also Known As:
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel And Spa Rochdale, Greater Manchester

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