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Cranbrook Hotel

22-24 Coventry Road, Ilford IG1 4QR, England
Hotel amenities
Cranbrook Hotel
Best prices for: 1 room 1 guest
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A recent review
5 of 5 stars reviewed 4 days ago
Petr F Brno, Czech Republic
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121 reviews from our community

Traveler rating
    13
    28
    31
    16
    33
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38
22
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Nottingham, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 2, 2015

Just don't stay here.. it's grim. Good breakfast though! Thin walls. Not proper bedding. Rubbish "curtains". Door didn't lock properly. Thank god for the whetherspoons around the corner to escape to!!

Was this review helpful? Yes 3
ParkHotelIlford, Manager at Cranbrook Hotel, responded to this review

Dear Guest Thank you for choosing Cranbrook hotel for your stay. I am really disappointed to see that you have not enjoyed your entire stay with us at Cranbrook Hotel. Your feedback is very important for us as it helps us to improve the standards and comfort according to your expectations. We try our best to provide our honorable guests... More 

Grimsby, United Kingdom
Senior Reviewer
7 reviews 7 reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 22, 2014

We arrived at the hotel at approx 8am after driving 3 hours went into see about leaving the car while we went into London sightseeing.Was greeted by a pleasant young chap who took my details and said a room was ready if we wanted to leave our bags etc while we went out for the day.He showed us to our... More 

Was this review helpful? Yes 1
ParkHotelIlford, Manager at Cranbrook Hotel, responded to this review

Dear Guest Thank you for choosing Cranbrook Hotel for your stay. I am pleased to see that you have enjoyed all the facilities provided to you during your stay. We try our best to provide our honorable guest the best service we can. We will be glad to see you again with us at Cranbrook Hotel. Thanks Regards BILAL JAMIL... More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 4, 2014

This room was disgusting, it had cobwebs on the fire door, it had s foul smell, the fire door had weeds growing through the bottom, the bed base had a tear in it. Parts of the wallpaper were ripped, the walls were mucky. no head board on the bed and the carpet was mucky. Obviously I was not prepared to... More 

Was this review helpful? Yes 3
ParkHotelIlford, Manager at Cranbrook Hotel, responded to this review

Dear Guest Thank you for choosing Cranbrook Hotel for your stay. We apologize about the inconvenience caused during your stay with us. Your reviews are very important for us as they help us a lot to improve the standards and comfort according to your expectation. Taking notice of your review we are doing a renovation in our hotel and hopefully... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 20, 2014

We've recently been staying at the Cranbrook Hotel for a week (two adults, one child), the rooms are rather the standard for hotels of it's price class in London, could do with some refurbishing but unless you are particularly picky they are absolutely ok. I've seen other hotels in the vicinity (e.g. the Britannia Inn) and they have newer interiors... More 

Was this review helpful? Yes 3
ParkHotelIlford, Manager at Cranbrook Hotel, responded to this review

Dear Guest Thank you for choosing Cranbrook Hotel for your stay. We are pleased to see that you have enjoyed all the provided facilities during your stay with us at Cranbrook Hotel. We try our best to provide our honourable guests the best service we can. We wish to welcome you again at Cranbrook Hotel. Thanks Regards BILAL JAMIL Cranbrook... More 

London
1 review
1 of 5 stars Reviewed October 6, 2014

The property is old and a total mess..First of all its divided, we actually stayed in another block!Very narrow halls & stairs & almost no waiting room. As for the room,we had booked a double room but they didn't expect us so we ended up staying in a triple with no space to walk!Old, dirty carpet on the floor,damaged fake... More 

Review collected in partnership with Galahotels.com

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2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 5, 2014

We stayed in a room where the fire escape could be opened with ease from the outside!!!! Needless to say our bag and trainers were 'stolen'. Police were called and outraged so much they went to another room and did the same. We're not even offered an apology told flatly they didn't do refunds. But the do have a sign... More 

Was this review helpful? Yes 3
Toronto, Canada
Top Contributor
79 reviews 79 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 30, 2014

I booked this hotel for 25 days. It is an excellent budget hotel . The rooms are cleaned daily and someone else comea around to check to make sure the cleaning is done . They offer toiletries in the room as well as coffee and tea. The breakfast is very nice and varied and all the staff are friendly .... More 

Was this review helpful? Yes 1
ParkHotelIlford, Manager at Cranbrook Hotel, responded to this review

Dear Guest Thank you for choosing Cranbrook Hotel for your stay. We are pleased to see that you have enjoyed all the provided facilities during your stay with us at Cranbrook Hotel. We try our best to provide our honourable guests the best service we can. We are looking forward to welcome you again at Cranbrook Hotel. Thanks Regards BILAL... More 

Preston, United Kingdom
Senior Contributor
25 reviews 25 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed September 21, 2014

Ive travelled a lot with work, throughout the country and never have I encountered such unfriendly, uncaring staff. They change there prices (upwards to more than advertised on price board) to suit their greediness. First impressions are not good at this place and my feet will not enter that building again!

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 17, 2014

We arrived on the 16/9 with what we thought a pre booked stay of 4 nights as was starting a job nearby, due to booking error it was done for wk after. It was for £60 a night. On reception he was most unfriendly and unhelpful and said he could do a room for £170 a night even though their... More 

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