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All 3 Ilford accommodations

Cranbrook Hotel

2.5 of 5 Lodge   |   22-24 Coventry Road, Ilford IG1 4QR, England
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Cranbrook Hotel
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A recent review
5 of 5 stars reviewed 4 weeks ago
CathJ4 Ottawa, Canada
  • Overview
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102 people have reviewed this hotel

Traveler rating
    10
    24
    29
    11
    28
See reviews for
33
18
8
10
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
London, United Kingdom
Top Contributor
108 reviews 108 reviews
3 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My involvement with this excuse for a bed and breakfast occurred pre my involvement with trip advisor but it would be remiss of me not to inform my fellow trip advisors of this truly awful spot. I booked and paid for a double room for my sister and mother who were arriving in to stanstead airport on a late flight.... More

Was this review helpful? Yes
Oxford, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel on the 23/08/14 for one night, the family room was very small, the bed is absolutely disgusting, the spring in the mattress was broken, and it felt like I was sleeping on slope. The mattress sunk in the middle. The room smell of stale, the chair ripped of from the back, the carpet looks worn out,... More

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Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel now several times over the years. This is my first choice for a place to stay when bringing friends and family from Canada. The staff have always been great and I love the breakfast. They have now switched to a buffet style but the same courteous service is received from the wonderful woman who... More

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1 review
4 of 5 stars Reviewed 4 weeks ago

Room we stayed in was little tiny but clean. Good location - lot of shops around in Ilford and just half an hour to the City by train or tube. English breakfast was good, yet everday the same. Only little trouble with wi-fi - didn´t work every day correctly. For the price still very good accommodation.

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Bridgend, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 30, 2014

Stayed for 3 nights on business. Room was large with all normal facilities. However, the room was 'very tired' as they say. The easy chair was ripped and the framework exposed. Needs a face-lift throughout. However, can't fault the staff. Among the friendliest I have come across on my travels, and the breakfast was rather good too. Wouldn't have a... More

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Hotel M, Manager at Cranbrook Hotel, responded to this review

Dear Sir/Madam Thank you for choosing Cranbrook Hotel for your stay. We are pleased to see that you have enjoyed your stay with us at Cranbrook Hotel. We try our best to provide our honourable guests the best service we can. Your reviews are very important for us as they help us a lot to improve the standards and comfort... More

Mgarr, Malta
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 18, 2014

The hotel is very close to Ilford train station, and its only about 25 mins away from the centre by rail and tube. There are lots of good quality shops near and a market. The staff were very friendly and cheerful. The room was basic but clean and comfortable. Breakfast consisted of full English breakfast which was good. A few... More

Was this review helpful? Yes 2
Hotel M, Manager at Cranbrook Hotel, responded to this review

Dear Madam, Thank you for choosing Cranbrook Hotel for your stay. We are delighted to see that you have enjoyed all the facilities provided to you during your stay with us. Your feedback is very important for us as it helps a lot to improve the standards and comfort according to your expectations. Taking notice of your review we have... More

St.Poelten
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 14, 2014

have often taken small Groups to this Hotel in the last 3 years and was always happy about this decision. Sure - the building is old, you can hear some of the doors, in many bathrooms there are still bathtubs with showers, so a bit difficult to climb in - BUT: a very good Price including really good breakfast, staff... More

Was this review helpful? Yes
Hotel M, Manager at Cranbrook Hotel, responded to this review

Dear Madam, Thank you for choosing Cranbrook Hotel for your stay. We are pleased to see that you have enjoyed all the provided facilities during your stay with us at Cranbrook Hotel. We try our best to provide our honorable guests the best service we can. We are looking forward to welcome you again at Cranbrook Hotel. Thanks Regards Manager... More

Glasgow, United Kingdom
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 12, 2014

As per usual, the negative reviews left for this hotel had me expecting a visit to Josef Fritzel's underground basement for the weekend - OVERDRAMATIC. The hotel was clean and the staff were friendly. Budget hotel, right? So it bothers me that all the negative reviewers are expecting something other than this. Good alternative to a Holiday Inn/Travel Lodge, 5-10... More

Was this review helpful? Yes 1
Hotel M, Manager at Cranbrook Hotel, responded to this review

Dear Madam Thank you for choosing Cranbrook Hotel for your stay. We are pleased to see that you have enjoyed all the provided facilities during your stay with us at Cranbrook Hotel. We try our best to provide our honorable guests the best service we can. We wish to welcome you again at Cranbrook Hotel. Thanks Regards Mannager BILAL JAMIL More

1 review
1 of 5 stars Reviewed April 27, 2014 via mobile

I knew I wasn't in for luxury when I booked this hotel, but I wasn't prepared for this dump. The reception staff were pleasant and friendly, but none of the other staff we saw were. The room was basic, which was to be expected. However, the bathroom was filthy (we both opted not to use the shower, because it was... More

Was this review helpful? Yes
Hotel M, Manager at Cranbrook Hotel, responded to this review

Dear Madam Thank you for choosing Cranbrook Hotel for your stay. We apologize about the inconvenience caused during your stay with us. Your reviews are very important for us as they help us a lot to improve the standards and comfort according to your expectation. Taking notice of your review we are doing a renovation in our hotel and hopefully... More

Sheffield, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 7, 2014

We were initially booked into the Cranbrooks sister hotel the Park Hotel to be told as we tried to check in that the room wasn't fit for use and we were to be relocated to the Cranbrook. As it was only 5 minutes away this wasn't a problem. If you are looking for any kind of luxury - forget it.... More

Was this review helpful? Yes 1
Hotel M, Manager at Cranbrook Hotel, responded to this review

Dear Madam Thank you for staying with us at Cranbrook Hotel. We really apologize if any inconvenience caused to you during your stay with us. We try our best to provide our honorable guests the best service we can. As we are located in the Ilford so it would have been better to use Ilford train station which is just... More

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Additional Information about Cranbrook Hotel

Address: 22-24 Coventry Road, Ilford IG1 4QR, England
Location: United Kingdom > England > Essex > Ilford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Cranbrook Hotel 2.5*
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Also Known As:
Cranbrook Hotel Ilford, Essex

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking
Hotel Class
Number of rooms
52

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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