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All 2 Ilford accommodations

Cranbrook Hotel

2.5 of 5 Lodge   |   22-24 Coventry Road, Ilford IG1 4QR, England
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A recent review
3 of 5 stars reviewed 4 weeks ago
Kevin H Bridgend, United Kingdom
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95 people have reviewed this hotel

Traveler rating
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    22
    28
    10
    26
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30
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Bridgend, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for 3 nights on business. Room was large with all normal facilities. However, the room was 'very tired' as they say. The easy chair was ripped and the framework exposed. Needs a face-lift throughout. However, can't fault the staff. Among the friendliest I have come across on my travels, and the breakfast was rather good too. Wouldn't have a... More

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Mgarr, Malta
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 18, 2014

The hotel is very close to Ilford train station, and its only about 25 mins away from the centre by rail and tube. There are lots of good quality shops near and a market. The staff were very friendly and cheerful. The room was basic but clean and comfortable. Breakfast consisted of full English breakfast which was good. A few... More

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Hotel M, Manager at Cranbrook Hotel, responded to this review

Dear Madam, Thank you for choosing Cranbrook Hotel for your stay. We are delighted to see that you have enjoyed all the facilities provided to you during your stay with us. Your feedback is very important for us as it helps a lot to improve the standards and comfort according to your expectations. Taking notice of your review we have... More

St.Poelten
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 14, 2014

have often taken small Groups to this Hotel in the last 3 years and was always happy about this decision. Sure - the building is old, you can hear some of the doors, in many bathrooms there are still bathtubs with showers, so a bit difficult to climb in - BUT: a very good Price including really good breakfast, staff... More

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Hotel M, Manager at Cranbrook Hotel, responded to this review

Dear Madam, Thank you for choosing Cranbrook Hotel for your stay. We are pleased to see that you have enjoyed all the provided facilities during your stay with us at Cranbrook Hotel. We try our best to provide our honorable guests the best service we can. We are looking forward to welcome you again at Cranbrook Hotel. Thanks Regards Manager... More

Glasgow, United Kingdom
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 12, 2014

As per usual, the negative reviews left for this hotel had me expecting a visit to Josef Fritzel's underground basement for the weekend - OVERDRAMATIC. The hotel was clean and the staff were friendly. Budget hotel, right? So it bothers me that all the negative reviewers are expecting something other than this. Good alternative to a Holiday Inn/Travel Lodge, 5-10... More

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Hotel M, Manager at Cranbrook Hotel, responded to this review

Dear Madam Thank you for choosing Cranbrook Hotel for your stay. We are pleased to see that you have enjoyed all the provided facilities during your stay with us at Cranbrook Hotel. We try our best to provide our honorable guests the best service we can. We wish to welcome you again at Cranbrook Hotel. Thanks Regards Mannager BILAL JAMIL More

1 review
1 of 5 stars Reviewed April 27, 2014 via mobile

I knew I wasn't in for luxury when I booked this hotel, but I wasn't prepared for this dump. The reception staff were pleasant and friendly, but none of the other staff we saw were. The room was basic, which was to be expected. However, the bathroom was filthy (we both opted not to use the shower, because it was... More

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Hotel M, Manager at Cranbrook Hotel, responded to this review

Dear Madam Thank you for choosing Cranbrook Hotel for your stay. We apologize about the inconvenience caused during your stay with us. Your reviews are very important for us as they help us a lot to improve the standards and comfort according to your expectation. Taking notice of your review we are doing a renovation in our hotel and hopefully... More

Sheffield, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 7, 2014

We were initially booked into the Cranbrooks sister hotel the Park Hotel to be told as we tried to check in that the room wasn't fit for use and we were to be relocated to the Cranbrook. As it was only 5 minutes away this wasn't a problem. If you are looking for any kind of luxury - forget it.... More

Was this review helpful? Yes 1
Hotel M, Manager at Cranbrook Hotel, responded to this review

Dear Madam Thank you for staying with us at Cranbrook Hotel. We really apologize if any inconvenience caused to you during your stay with us. We try our best to provide our honorable guests the best service we can. As we are located in the Ilford so it would have been better to use Ilford train station which is just... More

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 3, 2014 via mobile

Arrived Saturday 1st feb to the cranbrook. Reception staff were pleasant and told us room would be ready in 15 mins. This turned into approx half an hour. The room was tired and old with a double and a single squeezed into it. It did boast a fairly what looked like recently refurbished bathroom and a modern flat screen tv.... More

Was this review helpful? Yes 1
Hotel M, Manager at Cranbrook Hotel, responded to this review

Dear Madam Thank you for choosing Cranbrook Hotel for your stay. We apologize about the inconvenience caused during your stay but you should had informed the reception so that they would had moved your room. Like many buildings in London our hotel is a Victorian style building and it’s well maintained. We are health and safety compliant and we meet... More

Redditch
1 review
3 of 5 stars Reviewed August 31, 2013

From previous reviews you already know that rooms are quiet dated and you cant really expect much for the price you pay. We stayed in room 14, which is next door to a Breakfast restaurant, as you can imagine it is not ideal if you were planning to wake up at 7-8, because you WILL wake up around 6 am... More

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Hotel M, Manager at Cranbrook Hotel, responded to this review

Dear Sir/madam We thank you for your stay at the Cranbrook Hotel. We are sorry to note that you were disturbed by the activities in the Breakfast room but we have taken good notice of your comments to improve on that side. As for the Parking we have plenty of parking space at the Front of the hotel and at... More

Grimsby
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2013

I stayed at the Cranbrook for 2 nights on 28th July 2013, booking 2 rooms. We were a party of 3 adults and 1 child. We wanted to visit London but had a limited budget. I was happy..... we paid £45 per room for a clean en-suite room on the Saturday and £35 per room for the Sunday night. This... More

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Additional Information about Cranbrook Hotel

Address: 22-24 Coventry Road, Ilford IG1 4QR, England
Location: United Kingdom > England > Essex > Ilford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Cranbrook Hotel 2.5*
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Also Known As:
Cranbrook Hotel Ilford, Essex

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Class
Number of rooms
52

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