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Park Hotel London

327 Cranbrook Road, Ilford IG1 4UE, England
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Park Hotel London
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Park Hotel London
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192 reviews from our community

Traveler rating
    18
    56
    49
    22
    47
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After booking a single room to my surprise I receive a tripple occupancy room :) The room was very clean and presentable however the shower is quite small. There is a table inside the room which is quite useful and I found the room to be quite warm. However the hotel could do with a bit of refurbishment to make... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2015

Price I paid for room was unbelievable and very reasonable. When arrived was greeted by nice reception girl Betty and we had long chat. Betty explained all the procedures, of breakfast and even printed map of London for me free of charge.

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2015 via mobile

Friendly greeted: clean linen:comfy bed & great brekky. Place needs a lick of paint and bits and bobs doing but it's no 5*. It's a cheap, clean, overnight stay. One thing is room 16 needs a bedside table. Proper annoying lying in bed, watching TV with a brew and no bed side table - sorry for the bed brew spillages.... More 

Was this review helpful? Yes 1
Hotel M, Manager at Park Hotel London, responded to this review

Dear Guest, Thank you for taking the time in providing a review for our hotel, we are glad to read you had an overall pleasant stay with Park Hotel. Your praise for the cleanliness of the room, has been noted and shared with staff which will motivate them to maintain the high level of housekeeping. Your review is valued and... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 17, 2015

Night mare iv been on a night shift to come back to this hell hole, to start off the hall ways are minging, then yI went into the bedroom to clean up and get in bed thats when the fun started.It was colder then the north pole because the heating didnt work in the room, tv was broken, sheets on... More 

Was this review helpful? Yes 1
Hotel M, Manager at Park Hotel London, responded to this review

Dear Guest, Thank your for taking the time to complete your review of our hotel. We truly value any feedback that we get from our guests as we continue to improve our service in the hotel. Your feedback has been shared with the team here at the hotel and we apologies that your stay was not as you expected, however... More 

Travelers are raving about these Ilford hotels

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 24, 2015

I have recently came back from a 3 night stay at this hotel & I must say it was a pleasant experience , I travelled from Liverpool to see family so location was great for me , right opposite the park, when I arrived my booking had been cancelled but the staff were very helpfull and quicky got me another... More 

Was this review helpful? Yes
Hotel M, Manager at Park Hotel London, responded to this review

Dear Guest, Thank you for taking the time to write a great review of your recent stay with us at the Park Hotel. It is wonderful to hear that you enjoyed your stay and in particular the wonderful Valentines Park, we are lucky to have right on our doorstep. Your praise for our cheerful staff, our room, breakfast & amenities... More 

Karlovy Vary, Karlovarsky Kraj, Czech Republic
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 27, 2014

Parkhotel Ilford is good choice for you if you look for simple and cheep accommodation. It is close to the undergrand station - you can reach the city centre in 40 minutes. The room was very small, basic, but clean. Excellent british breakfast! Friendly and helpful staff.

Was this review helpful? Yes 1
ParkHotelIlford, Manager at Park Hotel London, responded to this review

Dear guest, Many thanks for taking the time to complete a Trip Advisor review regarding your recent stay with us. We appreciate any feedback and we are delighted that you enjoyed your stay particularly the breakfast. We hope to accommodate you in the future during your visit to London. Please do not hesitate to contact us directly for future reservation.... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 5, 2014

My partner and I have just returned from a weekend stay at this hotel. On arrival the staff were friendly, chatty and very helpful, we were shown to our room, which was perfectly fine for a short break and to use as a base while visiting areas in London. We were there for a convention at the London Excel which... More 

Was this review helpful? Yes 2
ParkHotelIlford, Manager at Park Hotel London, responded to this review

Dear Guest, We appreciate the time you have taken to complete the review and are very happy that you and your partner both enjoyed your stay. We are also pleased to hear that you were happy with the location of the hotel, as you were able to dine in the renowned restaurants close by. Thank you for the feedback provided... More 

Nottingham, England, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 28, 2014

recently had a one night stay here with my partner and was unpleasantly surprised at the poor condition of this hotel, we paid £65 pounds for one night including breakfast, the room next to us was like having piccadilly tube station next door, noisy inconsiderate people coming & going till more or less breakfast time !!! the room itself was... More 

Was this review helpful? Yes 1
ParkHotelIlford, Manager at Park Hotel London, responded to this review

Dear Guest, Thank your for taking the time to complete your review of our hotel. We truly value any feedback that we get from our guests as we continue to strive in improving our service in the hotel. Your feedback has been shared with the team here at the hotel and we apologise that your stay was not as you... More 

Senior Contributor
29 reviews 29 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 6, 2014

Friendly staff, clean rooms and bathrooms. Next to the hotel there is a beautiful park, what I loved so much! To reach the underground (central line) needs to walk 20 minutes, but every 5 minutes go many of bus too, but those a little bit crowded.

Was this review helpful? Yes 2
ParkHotelIlford, Manager at Park Hotel London, responded to this review

Dear Guest, Thank you for taking the time to review our hotel we appreciate all feedback in order to continuously improve our service. We are pleased you enjoyed your stay with us and hope you will return. Your review is valued and helps us to improve our service. Thank you for choosing Park Hotel and we hope to welcoming back... More 

Saskatchewan, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 1, 2014

The hotel is spread over at least two buildings. My family (4 of us), were in the back building on the ground floor in a room with one double and two single beds. The en-suite bathroom had a shower. Our large bedroom window faced the side street, not the busier Cranbrook Rd. I slept well. The wifi was a bit... More 

Was this review helpful? Yes 5
Hotel M, Manager at Park Hotel London, responded to this review

Dear Guest, Thank you for taking the time in providing a review for our hotel, we are glad to read you had an overall pleasant stay with Park Hotel. Your praise for our cheerful staff, our room, breakfast & amenities have all been noted and shared with staff which will motivate them to maintain the high level of customer service.... More 

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