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Park Hotel London

2.5 of 5 327 Cranbrook Road, Ilford IG1 4UE, England
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Park Hotel London
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Park Hotel London
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175 reviews from our community

Traveler rating
    16
    49
    42
    22
    46
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56
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My partner and I have just returned from a weekend stay at this hotel. On arrival the staff were friendly, chatty and very helpful, we were shown to our room, which was perfectly fine for a short break and to use as a base while visiting areas in London. We were there for a convention at the London Excel which... More

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Nottingham, England, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

recently had a one night stay here with my partner and was unpleasantly surprised at the poor condition of this hotel, we paid £65 pounds for one night including breakfast, the room next to us was like having piccadilly tube station next door, noisy inconsiderate people coming & going till more or less breakfast time !!! the room itself was... More

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 6, 2014

Friendly staff, clean rooms and bathrooms. Next to the hotel there is a beautiful park, what I loved so much! To reach the underground (central line) needs to walk 20 minutes, but every 5 minutes go many of bus too, but those a little bit crowded.

Was this review helpful? Yes 1
Saskatchewan, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 1, 2014

The hotel is spread over at least two buildings. My family (4 of us), were in the back building on the ground floor in a room with one double and two single beds. The en-suite bathroom had a shower. Our large bedroom window faced the side street, not the busier Cranbrook Rd. I slept well. The wifi was a bit... More

Was this review helpful? Yes 2
Southampton, United Kingdom
Top Contributor
113 reviews 113 reviews
16 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed July 17, 2014

Paid a "discounted" price of £109 for one night with Booking.com. Was told by reception on arrival that if I booked direct it would be £50! Another couple I spoke to, paid £60 for a double. Room was superficially clean but hair and body nail in bathroom and back of bed told the real story. Sink was about the size... More

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Hotel M, Manager at Park Hotel London, responded to this review

Dear sir, Thank you for the review following your recent stay with us. I am naturally disappointed to read that you did not entirely enjoy this stay and found the room not to be to your satisfaction, as this is not the feedback that we usually receive. We do not advertise rooms with Air Condition, but I am taking the... More

Santander, Spain
1 review
5 of 5 stars Reviewed June 27, 2014

I stayed with my brother few days ago. The staff at the hotel were very friendly and efficient. We had a problem with our flight and the staff helped us with everything, giving us all facilities. The room was really nice. Clearly, if we go again to London, we will book in this hotel !

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Hotel M, Manager at Park Hotel London, responded to this review

Dear guest, Thank you for the great feedback following your stay with us. We were delighted to read that you have found all aspects of your stay enjoyable. I am pleased that you found the ambiance very much to your liking and this was accompanying by the excellent service provided by the team. The hotel team and I were very... More

1 review
5 of 5 stars Reviewed June 24, 2014

I cant agree to all the negative comments. Because i stayed at park this month with my missus because i was visiting my mum in london, The staff at the hotel where excellent, well trained lovely manners aswell. The room was really nice and i got to check in late. I used their car park which was well secure also... More

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Hotel M, Manager at Park Hotel London, responded to this review

Dear sir, Thank you for the excellent review following your stay in Park Hotel. The team and I were delighted to read that you enjoyed an excellent stay experience and the hotel location and facilities accompanied by great service from the staff made this stay a most enjoyable one. We are pleased to be your choice of hotel when returning... More

Doncaster
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 20, 2014 via mobile

After checking in going to our room, a few houses down i wasnt best impressed walk into the house all i could smell was smoke so it was obvious people have been smoking in there, the room was ok for what we needed tad un clean the pillows was non existent asked for some more pillows over an hour later... More

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Hotel M, Manager at Park Hotel London, responded to this review

Dear sir, Many thanks for taking the time to complete a Trip Advisor review regarding your recent stay with us. We truly value any feedback that we get from our guests either positive or negative as we continue to strive in improving our service in the hotel. Your feedback has been shared with the team here at the hotel, and... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 28, 2014

Very good service as we booked and asked for a cot which they provided but they didn't have a high chair. Breakfast could be improved by adding fresh fruit!! Also the wifi allows you to connect but won't let you load web pages

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Hotel M, Manager at Park Hotel London, responded to this review

Dear guest, Thank you for the review following your recent stay in Park Hotel and I am happy you were delighted with our service. Thank you for your feedback, it is very valued and will assist in making improvements. We look forward to your next stay with us and do not hesitate to contact us anytime for further reservations or... More

Port of Spain, Trinidad
2 reviews
1 of 5 stars Reviewed April 22, 2014

I saw some pictures of this place on Hotels.com, and they actually managed to make the place look decent. DON'T BE FOOLED. There are some atrocious rooms in this hotel. I paid for four nights and stayed one - that one painful night I spent in Room #24. Room #24 had a bathroom that was so smelly that I refrained... More

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Hotel M, Manager at Park Hotel London, responded to this review

Dear Sir, Thank you for your feedback regarding your recent stay at Park Hotel Ilford; I would like to apologize for not meeting with your expectations during your recent visit to our Hotel. I do remember speaking to you on the day, but was not made aware of the issues you said you had. You requested the room to be... More

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Additional Information about Park Hotel London

Address: 327 Cranbrook Road, Ilford IG1 4UE, England
Location: United Kingdom > England > Essex > Ilford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Park Hotel London 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Park Hotel London Ilford, Essex

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