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All 12 Ilford hotels

Park Hotel London

2.5 of 5 Hotel   |   327 Cranbrook Road, Ilford IG1 4UE, England
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44%
Ranked #7 of 12 hotels in Ilford
A recent review
5 of 5 stars Reviewed June 27, 2014
SaraMarin2014 Santander, Spain
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170 people have reviewed this hotel

Traveler rating
    15
    48
    41
    21
    45
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54
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28
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Southampton, United Kingdom
Top Contributor
112 reviews 112 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Paid a "discounted" price of £109 for one night with Booking.com. Was told by reception on arrival that if I booked direct it would be £50! Another couple I spoke to, paid £60 for a double. Room was superficially clean but hair and body nail in bathroom and back of bed told the real story. Sink was about the size... More

Was this review helpful? Yes 1
Hotel M, Manager at Park Hotel London, responded to this review

Dear sir, Thank you for the review following your recent stay with us. I am naturally disappointed to read that you did not entirely enjoy this stay and found the room not to be to your satisfaction, as this is not the feedback that we usually receive. We do not advertise rooms with Air Condition, but I am taking the... More

Santander, Spain
1 review
5 of 5 stars Reviewed June 27, 2014

I stayed with my brother few days ago. The staff at the hotel were very friendly and efficient. We had a problem with our flight and the staff helped us with everything, giving us all facilities. The room was really nice. Clearly, if we go again to London, we will book in this hotel !

Was this review helpful? Yes
Hotel M, Manager at Park Hotel London, responded to this review

Dear guest, Thank you for the great feedback following your stay with us. We were delighted to read that you have found all aspects of your stay enjoyable. I am pleased that you found the ambiance very much to your liking and this was accompanying by the excellent service provided by the team. The hotel team and I were very... More

1 review
5 of 5 stars Reviewed June 24, 2014

I cant agree to all the negative comments. Because i stayed at park this month with my missus because i was visiting my mum in london, The staff at the hotel where excellent, well trained lovely manners aswell. The room was really nice and i got to check in late. I used their car park which was well secure also... More

Was this review helpful? Yes
Hotel M, Manager at Park Hotel London, responded to this review

Dear sir, Thank you for the excellent review following your stay in Park Hotel. The team and I were delighted to read that you enjoyed an excellent stay experience and the hotel location and facilities accompanied by great service from the staff made this stay a most enjoyable one. We are pleased to be your choice of hotel when returning... More

Doncaster
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 20, 2014 via mobile

After checking in going to our room, a few houses down i wasnt best impressed walk into the house all i could smell was smoke so it was obvious people have been smoking in there, the room was ok for what we needed tad un clean the pillows was non existent asked for some more pillows over an hour later... More

Was this review helpful? Yes
Hotel M, Manager at Park Hotel London, responded to this review

Dear sir, Many thanks for taking the time to complete a Trip Advisor review regarding your recent stay with us. We truly value any feedback that we get from our guests either positive or negative as we continue to strive in improving our service in the hotel. Your feedback has been shared with the team here at the hotel, and... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

Very good service as we booked and asked for a cot which they provided but they didn't have a high chair. Breakfast could be improved by adding fresh fruit!! Also the wifi allows you to connect but won't let you load web pages

Was this review helpful? Yes
Hotel M, Manager at Park Hotel London, responded to this review

Dear guest, Thank you for the review following your recent stay in Park Hotel and I am happy you were delighted with our service. Thank you for your feedback, it is very valued and will assist in making improvements. We look forward to your next stay with us and do not hesitate to contact us anytime for further reservations or... More

Port of Spain, Trinidad
2 reviews
1 of 5 stars Reviewed April 22, 2014

I saw some pictures of this place on Hotels.com, and they actually managed to make the place look decent. DON'T BE FOOLED. There are some atrocious rooms in this hotel. I paid for four nights and stayed one - that one painful night I spent in Room #24. Room #24 had a bathroom that was so smelly that I refrained... More

Was this review helpful? Yes
Hotel M, Manager at Park Hotel London, responded to this review

Dear Sir, Thank you for your feedback regarding your recent stay at Park Hotel Ilford; I would like to apologize for not meeting with your expectations during your recent visit to our Hotel. I do remember speaking to you on the day, but was not made aware of the issues you said you had. You requested the room to be... More

Mosta, Malta
1 review
5 of 5 stars Reviewed February 11, 2014

Stayed here twice but not last for sure , safe place , CLEAN rooms ,nice bathrooms , comfy beds and all hotel is clean , Great parking, Excellent Breakfast , Helpfull staff , Extraordinary Helpfull MANAGER . All rooms are nice and clean , and any problems if any is taken care quickly . Hotel is easy accessible and close... More

Was this review helpful? Yes
Hotel M, Manager at Park Hotel London, responded to this review

Dear Sir, Thank you so much for such a lovely review and thank you for being our regular guest. This is the biggest reward for us to know that the accommodation meets your expectations every time you come . Park Hotel and that you found our services recommendation worthy! There was our pleasure having you as a guest in our... More

Delhi, in, National Capital Territory of Delhi, India
Top Contributor
69 reviews 69 reviews
55 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed February 3, 2014

The hotel is located on a busy road with plenty of bus connectivity. Thehere is a large park right in front of the hotel which adds to the scenery. The staff are helpful and the brekfast provided is reasonable. The only drawback is that the hotel is split among 2 buildings and you have to go in through first cross... More

Was this review helpful? Yes 1
Hotel M, Manager at Park Hotel London, responded to this review

Dear Guest, First of all I would like to thank you for your time and feedback. I am pleased to know that overall your stay was satisfactory. Good to see that service and breakfast met your expectations. Glad you enjoyed the beautiful park as indeed right opposite our hotel is the historical Valentines Park. I sincerely hope to see you... More

Dublin, Ireland
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 2, 2014

Superb value for money. The room we got was newly furnished so everything was sparkling. Cleaning staff did a through job every day. Buffet breakfast was really handy. Bus stop was right in front of the hotel and there were about 8 different buses to take us to the nearest tube station!! We couldn't have asked for more. Wifi worked... More

Was this review helpful? Yes 1
Hotel M, Manager at Park Hotel London, responded to this review

Dear guest, On behalf of all staff at Park Hotel we would like to thank you for taking the time to write about your recent experience with our hotel. Your review is much appreciated. I am pleased to read that you have enjoyed your stay with us and that you have rated the hotel location as fantastic. Again, I would... More

1 review
1 of 5 stars Reviewed December 22, 2013

OMG what can i say ? staff ok when we arrived but then things changed , we went to our room and were a little shocked , the wallpaper was hanging off the walls (we have extensive photos) the bed valence was covered in semen stains which we asked them to sort out but they would not as housekeeping gets... More

Was this review helpful? Yes
Hotel M, Manager at Park Hotel London, responded to this review

Dear Sir, Unfortunately I will not comment any of the above as an investigation is having place. Very disappointed to know that you have requested key deposit back, even if you have not paid it, as proved on our CCTV recording. Police has now been involved and we have informed Trip Advisor about your false review. If you want to... More

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Additional Information about Park Hotel London

Address: 327 Cranbrook Road, Ilford IG1 4UE, England
Location: United Kingdom > England > Essex > Ilford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Park Hotel London 2.5*
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Also Known As:
Park Hotel London Ilford, Essex

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Class
Number of rooms
60

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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