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| Amber Grill Rodizio | 0.2 mi 0.4 km |
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| Watford Market | 0.1 mi 0.2 km |
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We stayed in the hotel for 7 nights. Very loud noise from the side road. We could not sleep through the nights. We asked for a wake up call and no one called us. There is no microwave or a fridge. Room curtains are not wide enough to cover the windows. more
The hotel was clean The room was spacious and comfotable. The shower was small especially if you are 6ft 2in like myself ... bed , room and bathroom was satisfactory... Staff was very helpful ,... Five minutes walk to the train/tube station harrow on the hill easy access to central London.... Decent shopping and eating facilities all around ..Friendly and... more
I stayed at this hotel this time for 8 days and had previously stayed here as well 2 years ago for around 10 days. I found the hotel very satisfying during both my stays. Rooms are clean, staff is efficient and the location is very ideal. Good food and service as well. I will definitely recommend this hotel to everyone... more
Having stayed at the Cumberland in Harrow several Times over the last three years, I can not fault the staff and customer care The Location is good for Road & Rail Links (Mainline & Tube All the staff bend over backwards to help and make you feel like a person, Jacque stood out on my last visit for her help,... more
We thank this guest for their kind comments about our staff and hotel. We hope to welcome you back at the hotel soon.
The service was great, really friendly staff. The breakfast was excellent and plently of it. Free safe parking. In a great location for a good night out. more
Dear Guest Thank you for taking the time to review the hotel. We look forward to seeing you at the hotel again soon.
I stayed at this hotel with a friend as we were going on a night out locally. Really could not fault anything. The staff when we arrived were lovely and very efficient. The room was clean and very comfortable and looked lovely. We also had a drink in the bar and breakfast in the restaurant and both were faultless. I... more
Dear Guest Thank you for taking the time to share your feedback of your recent stay with us at Best Western Cumberland Hotel. I am very pleased to read that your expectations were met and that you would recommend our Hotel. We look forward to seeing you at the hotel soon.
Hotel was dated, grubby and I found some staff to be unhelpful. There was no lift so its a good job I didn't have any mobility problems, I did have a case though so it was a bit of a pain navigating three separate sets of narrow winding stairs. The telelvision reception for BBC1 was fuzzy which was annoying as... more
Dear Guest, Thank you for taking the time to review the hotel, and I would like to respond to your feedback. The hotel does not have a lift as we only have 3 floors in the hotel, but we do offer 24 hour luggage assistance on request to help all customers. We have also addressed the issue of our television...
From the reviews, we expected this place to be a dive but it was not at all. We had to cross the parking lot to stay in the back building. We had some people listening to rap music loudly, and shouting over the music to talk. I didn't really care until it was time for bed (11 pm) I talked... more
Dear Guest Thank you for taking the time to write a review of the hotel and recommending the hotel. I look forward to welcoming you back at the Best Western Cumberland Hotel.
Stayed at this hotel last week for U2 gig at wembley stadium. Had read all the reports about it being awful and was dreading it slightly. On check in was upgraded to a double executive room. This room was a good size and very clean. Staff were very polite and helpful. Location was superb,couple of minutes walk from hotel and... more
Dear Guest, Thank you for taking the time to review the hotel and are very happy that you would recommend the hotel. We look forward to the opportunity to welcome you back at Best Western Cumberland Hotel.
Me and my husband stayed at this hotel combining a concert at the nearby Wembley Stadium. The room was dirty and very shabby desperately in need of a revamp. We did complain and got moved to a slightly bigger room but still as shabby with dirty yellow pillows. We had the most unpleasant stay here and certainly would not recommend... more
Dear Guest Thank you for taking the time to write a review of the hotel. We would like to apologise that we did not meet your expectations, we have since revamped the bedrooms that you booked and stayed in.
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