I found this to be an adequate and comfortable hotel and I feel that I got what I paid for. Room was small but clean and comfortable. The bathroom was very small but pleasant with a good shower. My only complaint was that the walls were thin so I could hear doors opening etc. elsewhere in the hotel; however this... More

Stayed at this hotel the same day as going to Wembley. Good location if you're watching a match being on the same underground line. The hotel was clean and tidy and had a good night's sleep. Could do with being updating and a bit of investment but was pleased with the price of £62.00 for the room

I'm working in Harrow for 3 months and have just finished 2 weeks staying in the Cumberland and have booked the next 4 weeks here at least. The room is small but comfortable, well stocked tea / coffee available. There is a free laptop-sized safe in the room and free wifi. The bathroom is very small but for the time... More

Booked as a last minute deal and paid £172 for 2 of us for 2 nights. First impressions were the hotel looked shabby from the outside. We arrived early and checkin was quick and easy and we could use the room immediately. We were on the 2nd floor in room 265 and there was no lift access. The room was... More

Booked hotel last min as was working in London , was told they has one room left at a cost of £92.50 inc breakfast so I booked as a work colleague was also staying here. Upon arrival I was told the key machine wasnt working so I had to be shown to room and everytime I wanted to get back... More

The hotel itself was average. We stayed in two rooms in the annex at the rear of the hotel, they were completely separate from each other, through a maze of stairs. When we arrived the area around my room smelt of cigarette smoke. The outside door to the annex wouldn't shut properly and therefore made the rooms nearest cold. The... More

A rabbit warren like hotel: so many flights of stairs, my knees were killing me. I suppose it's the "character"..... Good room, reasonable bathroom with bath and shower. Bed springs very lumpy: bed needs replacing, I reckon: breakfast good, but staff VERY disorganised: obviously forgot to bring toast, poached eggs etc: constant reminders were necessary. Wake up call not provided... More

We booked this to go to a concert at Wembley. It was OK, good parking that was free for two cars. Helpful staff. Location was 3 stops to the arena, so brilliant in that respect. Room was clean, but definitely needs some attention to redecorate, and bring up to date. Not bad if you get it for a good rate.....

We booked this hotel on Booking.com and there were only twins available so we booked a twin but requested a double. When we got there they had booked us a double to at 2pm, which was checkin time, there were still people in our room. The receptionist clearly didn't know what to do, and offered us a twin which we... More