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All 11 Harrow hotels

Comfort Hotel Harrow

3.0 of 5 Hotel   |   2-12 Northwick Park Road, Harrow HA1 2NT, England (Formerly Northwick Park Hotel)
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Comfort Hotel Harrow
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Ranked #6 of 11 hotels in Harrow
A recent review
4 of 5 stars reviewed 1 week ago
Scotpacker Glasgow
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238 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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English first
Hull
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We also here stayed recently and experienced the same poor service as the other reviews for 13th. The reception male staff ignored us and had no communication skills. We were above the function room which played very loud music till early hours. Night reception was contacted at 11pm and he told me he would turn it down of which he... More

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Manchester, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Well we stayed here for the football at Wembley, after reading the bad reviews was a bit apprehensive. The rooms where clean which was a good thing however being above the function room which went on til all hours music blasting which caused it to be an awful sleep! The whole room vibrating all night, when we complained the guy... More

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Glasgow
Top Contributor
50 reviews 50 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights in late March. We were slightly apprehensive after reading negative reviews but all in all it was a comfortable place to bed down and a good base for visiting family in Harrow and seeing the sights of London. It is equidistant from Harrow on the Hill and Northwick Park but easier to get to Harrow... More

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MButt, General Manager at Comfort Hotel Harrow, responded to this review

Dear Guest, Thank you for taking the time to write us about your recent experience with us and I am glad that you have enjoyed most of our services. More

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The staff were ok, they did their best with what they had. No complaints at all about the staff. The room we stayed in was clean. Very small, very basic but clean. My biggest complaint was the prepaid dinner. Not the food itself or the service which was actually very good, it was the problem that occurred from prepayment, so... More

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MButt, General Manager at Comfort Hotel Harrow, responded to this review

Dear Guest, Whilst I am pleased to hear that you were satisfied with housekeeping standards, I am concerned about your comments about the dinner service. As our normal practice you should get a dinner voucher upon check in from reception team, who should have advised you to present this voucher to waiting staff at the Bar/ Restaurant before placing your... More

St Austell, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Had a single room here for one night as I was stuck in the area. The room was dirty, badly maintained and uncomfortable. The walls had mould growing on them above the window, the carpet looked like it hadn't seen a vacuum in months and I didn't dare walk barefoot on the bathroom floor. The shower was so dirty I... More

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Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 13, 2014

Booked 3 rooms at this hotel, due to the location to wembley stadium. The hotel is in desperate , need of a make over, even the corridors are shabby. Squeeky floors in one of the rooms Hot water which would scold you and with taps you couldent regulate while having a shower, You had to keep flushing the toilet to... More

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Waterford, Ireland
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 11, 2014

Arrived on a Sat evening after a long drive only to be told restaurant was closed due to a private party. we were put in the rooms in an adjacent building which were cramped and damp with some draughts in the windows. after complaining for a while we were moved to rooms in the main building. better and more spacious... More

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MButt, General Manager at Comfort Hotel Harrow, responded to this review

Thank you for your feedback. Please accept my apology for the poor experience; however an appropriate action has been taken to resolve the raised issues as soon as possible. More

Newcastle upon Tyne, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 4, 2014

Please read further down for the possitives on this hotel. I was allocated a room above the function room ( room 212 ). There was a function on that night so the music was banging on til the early hours of the morning. I had a child with me so got very little sleep. Upon complaining to the guy on... More

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MButt, General Manager at Comfort Hotel Harrow, responded to this review

Dear Guest, Firstly, may I thank you for taking the time to bring the issues you recently experienced to our attention. During the weekends we do have private functions in our banquet hall. We have 2 rooms which get affected by this noise and we try our best to allocate those rooms to the party guests. However, this is not... More

Cheltenham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 16, 2014

Went slightly early to book in and was told our room was still being cleaned (which was fair enough). We told the receptionist that we were going into London and wouldn't be back until late. We were advised that this was ok as our room was allocated. When we arrived back later another receptionist warned us that our room may... More

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MButt, General Manager at Comfort Hotel Harrow, responded to this review

Dear Guest, Firstly, may I thank you for taking the time to send us your feedback. I can totally understand your frustrations and please accept my apology for the shortcomings you encountered during your recent stay with us. During the weekend we do have functions in our banqueting hall. Normally, we allocate bed rooms above the function hall to the... More

Plymouth, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 16, 2014

We stayed for 2 nights. We had a good deal from Superbreaks. Parking was easy. Not too far to walk to the tube station which takes you to the centre of London. Shops close by in Harrow. Our room was in the annex. No complaints. BIG white fluffy towels in the bathroom. Staff very helpful. Good breakfast.

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Additional Information about Comfort Hotel Harrow

Also Known As:
Comfort Hotel London
Comfort Inn London
London Comfort Inn
Comfort Hotel Harrow Middlesex
Address: 2-12 Northwick Park Road, Harrow HA1 2NT, England (Formerly Northwick Park Hotel)
Location: United Kingdom > England > Middlesex > Harrow
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 11 hotels in Harrow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel Harrow 3*
Reservation Options:
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