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Comfort Hotel Harrow

2-12 Northwick Park Road, Harrow HA1 2NT, England (Formerly Northwick Park Hotel)
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287 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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    (287)
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    (65)
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Toronto
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago

The title really says it all. There is absolutely nothing about this hotel that merits any positive comment. I am not at all a picky person. A clean bed and some running water is all that I need. Room: The sheets smelled musty and may not have been clean. The bed was saggy in the middle. The carpets are stained... More 

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West Midlands, United Kingdom
Level Contributor
84 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

I choose this hotel because I was not even going to attempt to take my car into central London. Free parking and a short stroll to Northwich Park tube station. 20 minutes into central London. We arrived back at the hotel to check in at 2pm and was directed to the seperate annexe where our room was. Everything you can... More 

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MButt, General Manager at Comfort Hotel Harrow, responded to this review

Thank you for your feedback and I am glad that you enjoyed your stay with us. My team and myself look forward to welcoming you back in near future! More 

Wimborne Minster, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

A Hotel that's very tired ( needs decorating) carpet stains the lot never again, staff OK thou, very noisy guest returning to rooms at 3 in the morning not to sure if a wedding was taking place in the hotel? the breakfast was not good to say the least we were the first in the dinning room? bacon looked as... More 

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MButt, General Manager at Comfort Hotel Harrow, responded to this review

Dear Guest, Please accept my apology for the poor experience at the hotel during the weekend. During the weekend we had private functions in our banquet hall. Most of the functions finish by midnight; therefore we don’t have much choice to avoid this noise. However, we do allocate rooms which were refurbished a couple of year ago accordingly during function... More 

Travelers are raving about these Harrow hotels

Newcastle upon Tyne
Level Contributor
18 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This hotel was a stop over for us, we booked a twin and a double for 4 of us. The rooms were clean and good enough for a short stay, but what ever you do, don't eat here for an evening meal. We had been driving all day and arrived late, so decided to eat on house. Our order took... More 

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MButt, General Manager at Comfort Hotel Harrow, responded to this review

Dear Guest, Thank you for your feedback and I am pleased to hear that you were satisfied with most of our services. However, I am sorry to hear that you have to wait bit longer for your evening meals as some of our dishes are homemade and can take bit longer to cook, however this is not an excuse and... More 

Scunthorpe, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel is only a short walk from metro station which is ideal for getting into London. Staff smart polite and very helpful and nothing was too much trouble, breakfast was very good with cereals, continental and full English, and the bar meals were also very good, rooms clean and comfortable but could do with an update but all in all... More 

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MButt, General Manager at Comfort Hotel Harrow, responded to this review

I am pleased to hear that you enjoyed your stay with us. I have already shared your comments with my team and especially with Ramnik. My team and myself look forward to welcoming you back in near future. More 

Arusha, Tanzania
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a couple of nights during Christmas period. Enjoyed our stay, hotel is in a prime location and very well priced. Bathroom is nice with hot water, television is also pretty good and we managed to pass our time. Also bought some basic stuff which we could snack on from a nearby supermarket. Kettle was present as well.

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London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 17, 2015

The stay at this hotel was below average. The light bulb dropped off the roof of the toilet and was hanging there. I called the reception for assistance and they saw it and said they were sure it wouldn't drop of completely on the floor. They gave me a different room when I made it certain to that I don't... More 

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MButt, General Manager at Comfort Hotel Harrow, responded to this review

Thank you for your feed back and please accept my apologies for the shortcomings you encountered during your stay at the Comfort Hotel Harrow. I have looked into the issues you have raised and thank you for bring this to our notice. An appropriate action has been taken following to my meeting with Head Housekeeper and maintenance engineer. Once again... More 

Rugeley, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 14, 2015

This hotel served its purpose for us, as we literally used it for a bed as we were going to see Ed Sheeran at Wembley. When we arrived the dark haired girl on Reception was a real help and ordered us a taxi to Wembley Stadium and helped us with which tube we would need to get back. The other... More 

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MButt, General Manager at Comfort Hotel Harrow, responded to this review

Dear guest, Thank you for your feedback and I am pleased to hear that you were satisfied with the general cleanliness and overall experience. It is only through customer feedback, either positive or otherwise, that we can strive to achieve our principal goal of ensuring customer satisfaction. Therefore we have taken your comments about the breakfast and action has been... More 

Sunderland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 11, 2015

Room was clean and comfortable, biggest let down was that the windows only opened a quater of an inch and there was no aircon so was very hot which led to me having no sleep. Good location, free parking and quite a nice hotel.

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Blackwood, United Kingdom
Level Contributor
2 reviews
1 of 5 stars Reviewed July 7, 2015

Looked fine on the website til we got there, front of house reception staff so dis-organised we didn't have a card for our room til an hour later so had to hang around and 90% of the staff spoke little english and weren't helpful at all and the room they put us in was right up in the roof and... More 

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