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The Inn on the Lake

Shorne, Gravesend DA12 3HB, England
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The Inn on the Lake
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Ranked #4 of 5 Hotels in Gravesend
A recent review
5 of 5 stars reviewed 4 weeks ago
Lesley029 Bedford, United Kingdom
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249 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Berkshire, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel is situated in beautiful settings of the lake to the rear, however the hotel itself is not up to a 3 star rating. The reception area and rooms are very very dated and lacking in amenities. The bathrooms are decorated in 80's style with coloured suites and dreadful tiles and colour schemes! The room were clean and the... More 

Was this review helpful? Yes
Kevindemicoli, Manager at The Inn on the Lake, responded to this review

Thank you for your recent review I was sorry to read that you did not enjoy your stay with us. I apologize for the wait at breakfast, but I am glad you found our staff to be helpful and understanding. More 

Bedford, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I had booked to stay here this weekend via a booking site. On the booking form I wrote quiet room please. I received a phone call from them yesterday to say they have late functions on for the evenings we are due to stay and gave me the opportunity to cancel which I did. This is the... More 

Was this review helpful? Yes 1
Kevindemicoli, Manager at The Inn on the Lake, responded to this review

Thank you for your recent review. We try to contact all guests who are due to stay during a function, just to let them know there might be some noise and I am glad you found this considerate and helpful. We hope you will be able to stay with us in the near future. More 

Portsmouth, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for one night after an afternoon tea in Central London. The hotel is set on beautiful grounds with the lake, unfortunately we didn't get a chance to appreciate the surrounding due to the weather. My personal opinions as an extensive travellers I felt the hotel looks a bit tired and in need of revamp. I... More 

Was this review helpful? Yes 1
Kevindemicoli, Manager at The Inn on the Lake, responded to this review

Thank you for your recent review. I was sorry to read that you didn't have a chance to view our Lake areas, Hopefully the weather will be better the next time you visit us. We pride ourselves on customer service and it is always good to read that our staff were very helpful and always cheerful. More 

wakefield
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 25, 2015

My sisters ,me and a friend stayed here on a coach tour to Chelsea flower show and didn't know what to expect. We were delighted with what we got. Very clean rooms and we were lucky enough to stay at the back on the ground floor. The rooms had patio doors and overlooked the lake.The staff were friendly and efficient... More 

Was this review helpful? Yes 1
Kevindemicoli, Manager at The Inn on the Lake, responded to this review

Thank you for your recent review. It gives me great joy to hear when a guests time at our hotel was a happy one. I am glad you enjoyed our food and you found our services to be efficient and excellent. More 

Grimsby, United Kingdom
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed May 24, 2015

I stayed here over the weekend of 22nd to 24th May. As other previous posts have suggested the hotel from the outside looks very reasonable but inside it is very tired and dated. It wouldn't take much to make this a really nice hotel but I'm guessing repeat business isn't a priority. I was a guest on one of two... More 

Was this review helpful? Yes
Kevindemicoli, Manager at The Inn on the Lake, responded to this review

Thank you for your recent review We are a family run Hotel and always striving to try to improve and refurbish our facilities. Unfortunately we do not have the big budgets that the corporate chain hotels do but we do our best. It is always nice to read that a guest found our staff friendly and helpful. More 

Sleaford, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 22, 2015

Stayed here on a Friday night, there was a wedding reception in the main room, which may have affected the service we received. The receptionist was friendly, efficient and helpful, we asked if there was a restaurant menu in our room and was told there should be. there wasn't. We decided to eat in the hotel, but landed up eating... More 

Was this review helpful? Yes
Kevindemicoli, Manager at The Inn on the Lake, responded to this review

Thank you for your recent review. It is good to hear you found our staff and our service to be efficient and helpful. I am also glad you found our food to be good. All our food is freshly prepared and cooked to order. More 

Bromley, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed May 19, 2015

Booked for a 5 night stay at the end of April, on arrival it looked a little dated, the main sliding doors to reception screeched and rattled very loudly when opening and closing, not a good start I thought. The hand rail for the stairs was hanging off, with a tatty hand written sign stuck on e wall next to... More 

Was this review helpful? Yes
Kevindemicoli, Manager at The Inn on the Lake, responded to this review

Thank you for your recent review. I am glad you enjoyed your stay with us, although I do not feel that our bar prices are high. I believe you were drinking doubles, so maybe that is where you are getting confused. It is always nice to read that you found the staff and the food to be excellent, and I... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 17, 2015 via mobile

Stay here a lot of the year easy location for getting into London,staff excellent food ok on different days very buzy in week nice lake at back of hotel to sit out in the nice weather,short stay hotel for weekends away

Was this review helpful? Yes
Kevindemicoli, Manager at The Inn on the Lake, responded to this review

Thank you for your recent review. I am delighted to hear you found our staff to be excellent. We pride ourselves on customer service. We hope you visit us again soon. More 

Norwich, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 16, 2015

I've stayed at the Inn on the lake many times and never disappointed. I always book a lakeside room. There's something about being close to the water. Very relaxing. Good cooked breakfast, they always have a vegetarian option. The rooms are clean and comfortable, good size too. Some say the décor is dated, but it suits me. I recommend this... More 

Was this review helpful? Yes 1
Kevindemicoli, Manager at The Inn on the Lake, responded to this review

Thank you for your recent review It is always heart warming to see a regular guest still enjoying their visit with us. I am glad you found our Lakeside rooms relaxing & comfortable. The view from the rooms is beautiful. We hope you visit us again in the near future. More 

Kinross, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 11, 2015

My wife and myself having worked there many years ago in management was nothing like the place it was, with very poor quality as the quality it had. We believe little has been spent on this hotel to keep it up to scratch. Its a beautiful location over the lake for functions as it does but the rooms are very... More 

Was this review helpful? Yes
Kevindemicoli, Manager at The Inn on the Lake, responded to this review

Thank you for your recent review As a family run hotel, we are continually striving to improve and have recently refurbished many of our rooms and also added a wedding gazebo overlooking the lake. I am not sure when you worked in the hotel, but it has been under the current ownership for twenty five years and I am sure... More 

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