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Royal Chace Hotel

Certificate of Excellence
162 The Ridgeway, Enfield EN2 8AR, England
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Best prices for: 1 room 1 guest
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Royal Chace Hotel
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Royal Chace Hotel
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342 reviews from our community

Traveler rating
    146
    112
    51
    20
    13
See reviews for
64
94
27
100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Any
English first
  • All months
    (342)
  • Mar-May only
    (74)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (88)
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1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for one night for business trip happy with my stay albeit short, bar staff and bar manager really friendly, clean and tidy, couldn't ask for better service, would definitely recommend for all :-)

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Belper, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My stay at the Royal Chase Hotel was perfectly satisfactory and uneventful. The room was equipped with all the usual amenities one would expect, and it was clean and tidy. Breakfast was buffet style with quite a good selection. What was a bit of a bother (not majorly, but worth mentioning) was that the windows didn't shut properly. The window... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I arrived last Sunday at around 7pm. Checked in, asked about dinner, to be told the restaurant is not open on Sunday's had to eat in the bar. Surprised however was not to bothered. I was promptly asked to pay upfront for my room. I went to pay in cash and again was told curtly they don't take cash. I... More 

Was this review helpful? Yes 2
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Unfortunately I have found it necessary to communicate to the Management of this establishment via this web-site. After trying unsuccessfully to make a booking by phone for Champagne Afternoon Tea, I found it necessary to write to appraise them of my experience, but have not received a response. In short, when attempting to ascertain if it was possible to purchase... More 

Was this review helpful? Yes 4
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Good afternoon, I am perplexed with this review as we receive voucher requests for services or as a monitory value every other day and I authorise all of them by counter signing them. Voucher requests are submitted via our website or by telephoning the number also displayed and a Restaurant Manager would certainly not be involved in its administration. I... More 

London, United Kingdom
Top Contributor
51 reviews 51 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 17, 2015

When we came into the hotel, our stay was for only two nights. Normally I don't pay much attention when I am only staying two nights and know the area well. But, the fact remains, I had not stayed in this hotel before. The girl on the desk was a trainee, so I didn't expect much. However, she was pleasant,... More 

Was this review helpful? Yes 1
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for taking the time to review the Royal Chace Hotel on Trip Adviser. I have passed on your kind comments to the Receptionist, Pilar you referred to in your review and was pleased to read we made your stay comfortable over the two nights. Kind regards Geoffrey Breese Managing Director Royal Chace Hotel More 

Worcester, United Kingdom
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 12, 2015

........and we've stayed here before. The experience is consistently good with great service, friendly staff, clean rooms and comfortable beds. The full english breakfast is a treat and the location is excellent.

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GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for taking the time to review the Royal Chace Hotel on Tripadviser. Your feedback was well received and appreciated. Kind regards, Geoffrey Breese Managing Director Royal Chace Hotel More 

Hereford, England, United Kingdom
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 25, 2015 via mobile

i have stayed here a number of times over the past few weeks. The experience has been consistently good with friendly staff, clean rooms and comfortable surroundings. The restaurant offers good food although if staying for any length of time you will quickly work through the menu. Breakfast is excellent, one of the best I have had in a hotel.... More 

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GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for taking the time to review the Royal Chace Hotel on Trip adviser. I have take note of your comment about the Menu (what we call menu fatigue) and fully understand if you stay a lot changing menus seasonally is not enough. We now have introduced a daily Manu that is written every morning consisting of two starters,... More 

Cheshunt, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 24, 2015

We celebrated our wedding day here last Saturday,it was a perfect day. The staff looked after us throughout with no hitches at all and our wedding banquet was delicious. A very helpful and friendly team,I'd recommend anyone to have their wedding here. Many thanks to Joshua,Nathan,Andy and Eladio for making it special for us.

Was this review helpful? Yes
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for taking the time to review the Royal Chace Hotel on Tripadviser. I have passed on your kind comments to Josh, Nathan, Andy and Eladio and was pleased to read they contributed to the success of your special day. Kind regards, Geoffrey Breese Managing Director Royal Chace Hotel More 

London
Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 20, 2015

This hotel is amazing...... Everytime I stay here it never fails to impress me. Service is great, rooms are lovely, beautiful views. Will recommend it to anyone. I hope my future stays will always be like my past stays. I must say I do like the rooms that have the jacuzzi in them.

Was this review helpful? Yes 1
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for taking the time to review the Royal Chace Hotel on Trip adviser. Kind regards Geoffrey Breese Managing Director Royal Chace Hotel More 

London, England
Top Contributor
69 reviews 69 reviews
56 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed March 19, 2015

We got married in the Mandeville Suite at the Royal Chace Hotel last September. We cannot praise the hotel enough. The service we received from Sue our wedding co-ordinator was excellent. The day was flawless from start to finish and the team on the day worked so hard. Even all these months later our guests still compliment us on our... More 

Was this review helpful? Yes 1
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for taking the time to review the Royal Chace Hotel following your wedding in the Mandeville suite in September last year. I was please to read you are continuing to receive positive feedback from those who were able to share the special day with you. If you are reading this review as you are considering getting married in... More 

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Amenities