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Royal Chace Hotel

Certificate of Excellence
162 The Ridgeway, Enfield EN2 8AR, England
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Royal Chace Hotel
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Royal Chace Hotel
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339 reviews from our community

Traveler rating
    146
    110
    51
    19
    13
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98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Any
English first
  • All months
    (339)
  • Mar-May only
    (71)
  • Jun-Aug only
    (86)
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    (94)
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    (88)
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Senior Contributor
23 reviews 23 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

Unfortunately I have found it necessary to communicate to the Management of this establishment via this web-site. After trying unsuccessfully to make a booking by phone for Champagne Afternoon Tea, I found it necessary to write to appraise them of my experience, but have not received a response. In short, when attempting to ascertain if it was possible to purchase... More 

Was this review helpful? Yes 2
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Good afternoon, I am perplexed with this review as we receive voucher requests for services or as a monitory value every other day and I authorise all of them by counter signing them. Voucher requests are submitted via our website or by telephoning the number also displayed and a Restaurant Manager would certainly not be involved in its administration. I... More 

London, United Kingdom
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When we came into the hotel, our stay was for only two nights. Normally I don't pay much attention when I am only staying two nights and know the area well. But, the fact remains, I had not stayed in this hotel before. The girl on the desk was a trainee, so I didn't expect much. However, she was pleasant,... More 

Was this review helpful? Yes 1
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for taking the time to review the Royal Chace Hotel on Trip Adviser. I have passed on your kind comments to the Receptionist, Pilar you referred to in your review and was pleased to read we made your stay comfortable over the two nights. Kind regards Geoffrey Breese Managing Director Royal Chace Hotel More 

Worcester, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

........and we've stayed here before. The experience is consistently good with great service, friendly staff, clean rooms and comfortable beds. The full english breakfast is a treat and the location is excellent.

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GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for taking the time to review the Royal Chace Hotel on Tripadviser. Your feedback was well received and appreciated. Kind regards, Geoffrey Breese Managing Director Royal Chace Hotel More 

Hereford, England, United Kingdom
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 25, 2015 via mobile

i have stayed here a number of times over the past few weeks. The experience has been consistently good with friendly staff, clean rooms and comfortable surroundings. The restaurant offers good food although if staying for any length of time you will quickly work through the menu. Breakfast is excellent, one of the best I have had in a hotel.... More 

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GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for taking the time to review the Royal Chace Hotel on Trip adviser. I have take note of your comment about the Menu (what we call menu fatigue) and fully understand if you stay a lot changing menus seasonally is not enough. We now have introduced a daily Manu that is written every morning consisting of two starters,... More 

Cheshunt, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 24, 2015

We celebrated our wedding day here last Saturday,it was a perfect day. The staff looked after us throughout with no hitches at all and our wedding banquet was delicious. A very helpful and friendly team,I'd recommend anyone to have their wedding here. Many thanks to Joshua,Nathan,Andy and Eladio for making it special for us.

Was this review helpful? Yes
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for taking the time to review the Royal Chace Hotel on Tripadviser. I have passed on your kind comments to Josh, Nathan, Andy and Eladio and was pleased to read they contributed to the success of your special day. Kind regards, Geoffrey Breese Managing Director Royal Chace Hotel More 

London
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 20, 2015

This hotel is amazing...... Everytime I stay here it never fails to impress me. Service is great, rooms are lovely, beautiful views. Will recommend it to anyone. I hope my future stays will always be like my past stays. I must say I do like the rooms that have the jacuzzi in them.

Was this review helpful? Yes 1
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for taking the time to review the Royal Chace Hotel on Trip adviser. Kind regards Geoffrey Breese Managing Director Royal Chace Hotel More 

London, England
Top Contributor
69 reviews 69 reviews
56 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed March 19, 2015

We got married in the Mandeville Suite at the Royal Chace Hotel last September. We cannot praise the hotel enough. The service we received from Sue our wedding co-ordinator was excellent. The day was flawless from start to finish and the team on the day worked so hard. Even all these months later our guests still compliment us on our... More 

Was this review helpful? Yes 1
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for taking the time to review the Royal Chace Hotel following your wedding in the Mandeville suite in September last year. I was please to read you are continuing to receive positive feedback from those who were able to share the special day with you. If you are reading this review as you are considering getting married in... More 

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed March 18, 2015

Such a shame , I stayed here a few years ago and really enjoyed. This time was not the case .When I arrived the reception staff were courteous and friendly . Normal situation go to my room and the electric key did not work , back to reception for a recharge , and great it works . Paid £150 for... More 

Was this review helpful? Yes 1
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for taking the time to review the Royal Chace Hotel on Trip adviser. I am sorry to read you were disappointed with your recent stay with us compared to a previously. We have just completed a programme of replacing all the door locks throughout the Hotel and are sorry that during this install you should be inconvenienced so... More 

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 15, 2015

Great business stop over.... quiet, fab food and staff. Gym.... Clean rooms, car parking, good access to M25 and trains into London / City. Cant criticise in any way at all. Great all round. Very recommended.

Was this review helpful? Yes 1
leeds
Top Contributor
54 reviews 54 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed March 3, 2015

I stayed for one night on business. On the morning of my intended arrival, I phoned to check my room reservation. I got a recorded message form 06.30-09.30. This made me worry if the hotel was open, but eventually a person answered the phone. The staff were very friendly, welcoming and helpful. There is a very nice bar area with... More 

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