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Royal Chace Hotel

Certificate of Excellence
162 The Ridgeway, Enfield EN2 8AR, England
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1 room 1 guest
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Royal Chace Hotel
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381 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (381)
  • Mar-May only
    (77)
  • Jun-Aug only
    (122)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (88)
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2 reviews
1 of 5 stars Reviewed yesterday NEW

The gardens are beautiful but that's about it!! Room too hot, what 4 star hotel has no air con!! Cheap plasticy mattress protector to make you sweat if you're not hot enough already! Obscene wine prices at the bar, terrible chewy burger from the bar, over cooked fried eggs at breakfast. Wifi slower than slow, vending machine for snacks out... More 

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UK
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Have gone passed for several months on business whilst stopping elsewhere so decided to give it a go. It's OK but has the feel of a 1990 hotel or somewhere you meet your grandparents for Sunday lunch. Entirely unfair as the food is good, the wine list impressive and the staff were both welcoming and responsive.

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Southam, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Small room, tiny TV (normally you expect a 32" or so, not a 20" portable LCD) some areas are really nice (breakfast room for example). other areas not so. Needs work to get it all up to a nice standard. Reception staff were really nice and couldn't be more helpful, as were the waiting staff at breakfast. Can't fault the... More 

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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This building is in part like an old persons retirement home - needs a face-lift. The bedroom was very tired, shower would be a struggle for someone large to be comfortable in and the room was not very soundproof in fact I could hear next door in the shower! Food reasonable quality but a tad expensive even for Enfield area.... More 

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GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for your review on Trip Advisor. We are disappointed to read that we did not meet your expectations during your stay with us. After reading other comments stating that the hotel is beautifully decorated, I can only say that this is a matter of personal taste. We are surprised to hear you were dissatisfied with our reception staff... More 

Falmouth, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

After a terrible journey we arrived at the Royal Chace at 0045. The night porter was great, checking us in quickly and efficiently, he even opened the bar so we could unwind for half an hour with a drink before we headed off to our small but adequate room. Breakfast was the ubiquitous buffet, it was fine although the fried... More 

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GeoffBreese, Managine Director at Royal Chace Hotel, responded to this review

Thank you for your review on Trip Advisor. We are happy to hear that although it was brief, you enjoyed your stay. We are also pleased with your feedback regarding our night staff, we will be sure to pass on your comments Kind regards, Geoffrey Breese Managing Director Royal Chace Hotel More 

Hertfordshire, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Eleven of us enjoyed an amazing family meal at The Brasserie one evening. The service was impeccable and the most efficient I have ever experienced in my years of dining out. We had a very hungry four year old with us whose meal time would normally have been much earlier. He announced out loud that he would like 'chips' and... More 

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GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for such a glowing review of The Royal Chace Hotel! We are thrilled to hear you had such a wonderful evening. We at the Royal Chace, endeavour to make sure our guests receive the very best service and we are lucky to have such a ready and willing team to put this into action. Reda and the restaurant... More 

Swansea, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Royal Chace Hotel, Enfield in August 2015 and from the moment we arrived we were made to feel special. We received a lovely welcome at check in, and this set the scene for the duration of our stay. We stayed in the Premier Four Poster rooms which were just amazing – complete with private conservatory and Jacuzzi... More 

Was this review helpful? Yes
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for your wonderful review of The Royal Chace Hotel! We are extremely pleased to hear your we helped make your daughter’s birthday so special. The Royal Chace Hotel takes pride in every aspect of our work; from the housekeeping team that venture to make the hotel spotless to the front of house staff that endeavour to make each... More 

UK
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Literally at the point where the suburbs give way to the fields, this hotel is in an excellent location for a stroll at the end of a long day. That, and the friendly staff team, are its key strengths. There are sadly too many let-downs to give a high rating, however. Insisting upon payment at check-in suggests distrust of customers,... More 

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Broad Oak, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent two days at the hotel for a wedding. The wedding went very well but I shall leave the main players to comment in detail but I know they were very pleased. The first point to make is that ALL the staff were very helpful, professional and were able to deal positively with all requests. The bar area is... More 

Was this review helpful? Yes
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for review on Trip Advisor. We are sorry to hear that we fell short of your expectations in some areas. However, we are very pleased to hear that you found our staff to be helpful, positive and professional. Kind regards, Geoffrey Breese Managing Director Royal Chace Hotel More 

Cardiff, Wales
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights at the Royal Chace in July. An old hotel which is clean and tidy with lots of modern features. What really helped make this stay so enjoyable were the really nice (catering) staff. The people in the bar, restaurant and at breakfast, all so nice and friendly. Really made a difference. I definitely would recommend it and... More 

Was this review helpful? Yes
GeoffBreese, Managing Director at Royal Chace Hotel, responded to this review

Thank you for such a positive review of the Royal Chace Hotel. I have passed on your king comments to the Food and Beverage areas and I hope you have fully recovered from your bad back. Kind regards, Geoffrey Breese Managing Director Royal Chace Hotel More 

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