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Holtwhites Hotel

92 Chase Side, Enfield EN2 0QN, England
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1 room 1 guest
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Holtwhites Hotel
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75 Reviews from our TripAdvisor Community

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Traveler rating
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    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (24)
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Royal Tunbridge Wells, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Whilst the Hotel is very convenient for the centre of Enfield the Hotel room 3 I had ov.erlooked a busy road and the traffic noise interrupted my nights sleep with vehicles buzzing past all night and the early hous of the morning, the hot water took an age to come through and the shower pressure was poor I would not... More 

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UK
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Everything was wrong but I suppose you get what you expect? Car park was dangerous and don't take your new Mercedes in there, my room overlooked a restaurant opposite, with a traffic junction (people like playing their music load!!) and guests enjoyed drinking in the garden unearth my bedroom window. The reception was unfriendly and like a night club. Part... More 

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Travelers are raving about these Enfield hotels

Tamworth, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

Some good and bad points to our 1 night stay over the weekend but overall did not have a good experience. Given the price we paid and given this is a hotel located in the capital we just couldn't square the price. Good points: Free and secure parking but car park very small, staff friendly and helpful, located at a... More 

Was this review helpful? Yes
Holtwhites H, Front Office Manager at Holtwhites Hotel, responded to this review

Dear Sir / Madam, thank you for taking time in providing feedback on your stay. thank you for your positive and negative comments. These will help us improving our customer services and also the hotel. Because the hotel was full it was impossible for the receptionist on duty to upgrade you to another room. There are not phones in the... More 

Portsmouth, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 2 nights for a friend's wedding nearby. Hotel was really lovely and had a really nice feel to it. The room was nicely decorated and had a really nice homey smell to it. The hospitality tray was good with fresh biscuits added each day. TV worked fine. The bathroom I think, was older than... More 

Was this review helpful? Yes
Holtwhites H, Front Office Manager at Holtwhites Hotel, responded to this review

Dear Sir / Madam, thank you for taking time and providing feedback on your stay. We appreciate any positive and negative comments as this is a way we can find out where to improve our services.The noise might be a problem sometime because the hotel being located on a main road but we are trying to solve this problem by... More 

Ireland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here for 5 nights last week , (2nd stay in 8 months).... Once again delighted with my stay , everything is so clean & fresh ! The staff are extremely helpful & courteous , my sister was staying in another room on a different floor and when we asked if she could stay on the same floor there was... More 

Was this review helpful? Yes 1
Holtwhites H, Front Office Manager at Holtwhites Hotel, responded to this review

Dear Sir / Madam, thank you for providing feedback on your stay. I am happy to find out that you and your sister enjoyed staying with us. The hotel is located on a main road and there is a time during the day or night when the road is very busy and is a lot of noise but we are... More 

Enfield, United Kingdom
1 review
2 of 5 stars Reviewed July 12, 2015

Although I can't complain about the bed and the lovely white bedding and towels, unfortunately we didn't get to use the shower as we couldn't turn the hot water down and it was far too hot and there was also mould in the shower so not very inviting. As for the room, was quite small and because the 'bathroom' was... More 

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Holtwhites H, Front Office Manager at Holtwhites Hotel, responded to this review

Dear Sir / Madam, thank you for taking time in providing feedback on your stay. I am sorry to hear that your stay did not meet our high standards. We strive to exceed our guests expectations and create memorable experiences. The hotel is located on a main road and there is a time during the day or night when the... More 

Wakefield, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 11, 2015

The reception area was very clean, as was the hallway and stairs. The greeting I received was warm and pleasant. I was in a single room, the bed, bedding and towels were in very good order, nicely laundered, crisp and fresh. A nice touch was that the window had been left open, it had been a swelteringly hot day and... More 

Was this review helpful? Yes
Holtwhites H, Front Office Manager at Holtwhites Hotel, responded to this review

Dear Sir / Madam, thank you for taking time in providing feedback on your stay. We do appreciate this. I am happy to find out that you had a lovely stay and that you enjoyed the room and the hotel in general. Here, at Holtwhites, we are trying to give our gusts the best services ever. Thank you again and... More 

hemel hempstead
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed June 29, 2015

We stayed here for 1 night as we were attending a party in the area. Bed was comfortable and clean sheet and towels, that said everything else was not so good. The shower was stuck on temp. of 38 degrees.no ventilation so mould in the shower cubicle. Very cramped room only just enough room to get round the bed and... More 

Was this review helpful? Yes 1
Holtwhites H, Front Office Manager at Holtwhites Hotel, responded to this review

Dear Sir / Madam, thank you for taking time in providing feedback on your stay. I am really sorry that you were disappointed about your stay. The water temperature in the shower could have been fixed if reported. You have mentioned the balcony in your comment. We are at the stage of redecorating and refurbishing the rooms and we intend... More 

Poole, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 9, 2015

We stayed here for three nights. Every night there was a strong smell of smoke either coming from the corridor or the other rooms. We complained but they did nothing about it. The WIFI was useless and not worth having. On our last day we were at a wedding until past midnight. We were woken at 06:00 by the receptionist... More 

Was this review helpful? Yes 1
Holtwhites H, Front Office Manager at Holtwhites Hotel, responded to this review

Dear Sir, thank you for taking time in providing feedback on your stay. We are really sorry that your stay wasn't an enjoyable one. The hotel would like to apologise for the administrative error that occurred when we failed to notify you about the work that was due on Saturday morning in the car park. In terms of smoking we... More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed March 30, 2015

We stayed in two rooms with two teenagers. the service and amenities were fine except not all the rooms have Wifi , otherwise it's a reasonable hotel with fair prices. The rooms have tea/coffee making but no mini fridge. There is no breakfast on the premises but a great cafe just across the street. Also for evening meals there is... More 

Was this review helpful? Yes
Holtwhites H, Duty manager at Holtwhites Hotel, responded to this review

Many thanks for the review, we are happy that you are satisfied with your stay. We have upgraded our two wifi routers and we are in the process of ordering the correct extenders to reach to the top floor. Thanks again, Koz More 

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