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Holtwhites Hotel

92 Chase Side, Enfield EN2 0QN, England
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71 Reviews from our TripAdvisor Community

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Traveler rating
    18
    14
    7
    10
    22
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12
16
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (24)
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Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 5 nights last week , (2nd stay in 8 months).... Once again delighted with my stay , everything is so clean & fresh ! The staff are extremely helpful & courteous , my sister was staying in another room on a different floor and when we asked if she could stay on the same floor there was... More 

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Enfield, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

Although I can't complain about the bed and the lovely white bedding and towels, unfortunately we didn't get to use the shower as we couldn't turn the hot water down and it was far too hot and there was also mould in the shower so not very inviting. As for the room, was quite small and because the 'bathroom' was... More 

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Travelers are raving about these Enfield hotels

Wakefield, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The reception area was very clean, as was the hallway and stairs. The greeting I received was warm and pleasant. I was in a single room, the bed, bedding and towels were in very good order, nicely laundered, crisp and fresh. A nice touch was that the window had been left open, it had been a swelteringly hot day and... More 

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hemel hempstead
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for 1 night as we were attending a party in the area. Bed was comfortable and clean sheet and towels, that said everything else was not so good. The shower was stuck on temp. of 38 degrees.no ventilation so mould in the shower cubicle. Very cramped room only just enough room to get round the bed and... More 

Was this review helpful? Yes 1
Poole, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 9, 2015

We stayed here for three nights. Every night there was a strong smell of smoke either coming from the corridor or the other rooms. We complained but they did nothing about it. The WIFI was useless and not worth having. On our last day we were at a wedding until past midnight. We were woken at 06:00 by the receptionist... More 

Was this review helpful? Yes 1
Holtwhites H, Front Office Manager at Holtwhites Hotel, responded to this review

Dear Sir, thank you for taking time in providing feedback on your stay. We are really sorry that your stay wasn't an enjoyable one. The hotel would like to apologise for the administrative error that occurred when we failed to notify you about the work that was due on Saturday morning in the car park. In terms of smoking we... More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed March 30, 2015

We stayed in two rooms with two teenagers. the service and amenities were fine except not all the rooms have Wifi , otherwise it's a reasonable hotel with fair prices. The rooms have tea/coffee making but no mini fridge. There is no breakfast on the premises but a great cafe just across the street. Also for evening meals there is... More 

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Holtwhites H, Duty manager at Holtwhites Hotel, responded to this review

Many thanks for the review, we are happy that you are satisfied with your stay. We have upgraded our two wifi routers and we are in the process of ordering the correct extenders to reach to the top floor. Thanks again, Koz More 

Lincolnshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 16, 2015

Stayed here with my two teenage daughters for some sightseeing and visiting family. Was a good value for money hotel. The staff on reception were so friendly and helpful. The room itself was so clean and tidy and the beds were very comfy. The shops Are just outside the hotel and the train station a few minutes walk. There is... More 

Was this review helpful? Yes 1
Holtwhites H, Duty manager at Holtwhites Hotel, responded to this review

We are happy you enjoyed staying at the Holtwhites Hotel and we appreciate the great review you have left. We will be happy to see you again soon. Koz More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 1, 2015

Lovely hotel. Very clean and good customer service. Especially Cos on reception. This is my second visit and I will definitely be back. Really good location. ................................................................................

Was this review helpful? Yes
Holtwhites H, Manager at Holtwhites Hotel, responded to this review

Dear Sir/Madam, thank you for providing feedback on your stay. We are happy to know that you enjoyed staying with us and that you appreciate the changes we have done to the hotel. Thank you once again and hope to see you soon. Ioana More 

England
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 21, 2015

Reasonably priced rooms, very clean & well maintained. Our room was quite compact & snug. We couldn't really unpack as there was not much space for things. The room could have really been improved by the addition of a few hooks for hanging things - coats, bags, towels etc. Although advertised as having a car park, there are minimal spaces.... More 

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Holtwhites H, Manager at Holtwhites Hotel, responded to this review

Dear Sir/Madam, thank you for taking the time to provide feedback on your stay. I am happy to find that you enjoyed the room and your stay was a good one.I do apologise for the missing hangers in your room. In terms of parking, is true that there are limited spaces available. Thank you for choosing us and I hope... More 

Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

Stayed in this hotel some time ago and wrote a very bad review as the hotel was awful.. Heard that the place had recently been refurbished so headed back for 1 night last wk to check the place out (have family living in the area so location of hotel) suits, I have to say that I was very pleasantly surprised,... More 

Was this review helpful? Yes
Holtwhites H, Manager at Holtwhites Hotel, responded to this review

Dear Sir / Madam The Hotel and staff would like to thank you for taking the time to provide feedback on your stay. I am happy to find that your stay in our hotel was a good one and that the investments we had done are appreciated. I’ll be happy to see you again soon. Sincerely, Ioana Baciu More 

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