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Village Urban Resort London Watford

Centennial Avenue | Centennial Park, Elstree WD6 3SB, England (Formerly Village Urban Resort London Elstree)
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Village Urban Resort London Watford
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Village Urban Resort London Watford
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456 reviews from our community

Traveler rating
    114
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    118
    41
    34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here on business. Having stayed in other village urban resorts I was expecting good things, I was not disappointed. Nice clean room and cheerful staff. Especially the staff in the restaurant and the young lady making all my cocktails. Nice modern hotel with fantastic amenities. Far better than any premier Inn, for not a lot more money.

Was this review helpful? Yes
Ivona J, Rooms Division Manager at Village Urban Resort London Watford, responded to this review

Dear Lewis P, Many thanks for your review and I’m pleased to hear you had an enjoyable stay. I’ll certainly share your feedback with the team and we look forward to being of service to you again in the near future. More 

Sheffield, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Myself and boyfriend stayed here after we went to visit the Harry Potter studios. The hotel staff were very friendly and welcoming, and also the facilities were all of excellent standard. We ate in the Italian restaurant within the hotel & the staff were all lovely as were the food! Our room was very comfortable and clean to a high... More 

Was this review helpful? Yes
Ivona J, Rooms Division Manager at Village Urban Resort London Watford, responded to this review

Dear CL941, Thank you for your feedback. I have passed on your comments to the relevant staff, thank you for letting us know, we are always trying to give 100% on customer hospitality and we hope to see you again at the Village Urban Resort London Watford. More 

Sussex
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

From the moment you walk into a Village hotel they are hammering home the fact that you need to upgrade to a Upperdeck room because it has, would you believe A COMFY BED and SNUGGLY DUVET!!! Surely this suggests that the other rooms have beds suited to a prison and bedding you may just let your dog sleep on. However... More 

Was this review helpful? Yes 1
Ivona J, Rooms Division Manager at Village Urban Resort London Watford, responded to this review

Dear Gillian S, Many thanks for taking the time to share the review of the hotel following your recent stay, naturally we were disappointed to read that we did not meet expectations on this occasion. No excuses for the shortcomings simply a commitment that customer feedback is our one true yardstick which we treat seriously and always act accordingly. We... More 

Colchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

husband booked hotel for an overnight stay. Check in was amazingly easy, we had a room on the upper deck (4th floor) Room was pleasant, it was clean and nicely presented. It wasn't big but big enough for us for a night. Bathroom was clean and tidy, the shower was amazing! Toiletires were provided, in the form of shower gel,... More 

Was this review helpful? Yes
Ivona J, Rooms Division Manager at Village Urban Resort London Watford, responded to this review

Dear lizzy-boo38, Thank you for taking the time to leave us a review, we really appreciate your feedback and we hope this will make you return to the hotel in the near future. I will be passing your comments on to the staff, we appreciate your time in letting us know your experience in our hotel. More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Just back from a couple of nights at this hotel. Generally OK. Modern and clean. A lovely pool. Mostly helpful staff. Rooms and corridors very dark and dingy, presumably because they changed to low-energy bulbs a few years ago and haven't updated them. A couple of gripes about the room. The toilet was disgusting (whoever cleans the one in 212... More 

Was this review helpful? Yes
Ivona J, Rooms Division Manager at Village Urban Resort London Watford, responded to this review

Dear Celia M, I am sorry that your experience of the Village Urban Resort London Watford failed to meet your expectations on this visit. I have fed back your comments to the relevant staff members who will address each issue raised. We are grateful for your feedback and take all feedback seriously to try and improve our services. We do... More 

Blackpool
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 1 week ago

Too many problems with this hotel. The Hotel is part of a large business estate and the rooms at the back look over a flat roofed industrial building. No chance here of an evening stroll and look around the town. Borehamwood is the nearest town but is a car drive away. Rooms are small and dark. Only one chair in... More 

Was this review helpful? Yes
Ivona J, Rooms Division Manager at Village Urban Resort London Watford, responded to this review

Dear Peter007Blackpool, I am sorry that your experience of our stay was not as it should have been. Please accept my sincere apologies for the shortfalls you describe. I will be sharing your feedback with our teams at the hotel but in the meantime, if you would like to contact me directly via our hotels switchboard I would like to... More 

Travelers are raving about these Elstree hotels

Nottingham, England, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We have just returned home having thoroughly enjoyed a night in this lovely hotel. The recepyion staff were all most helpful and very quickly resolved the slight problem with the room availabity. We very much enjoyed an evening meal in the italian restaurant and the buffet style breakfast really set us both up for the day. Our room was beautifully... More 

Was this review helpful? Yes
Ivona J, Rooms Division Manager at Village Urban Resort London Watford, responded to this review

Dear Sue G, Many thanks for your review following your recent stay at the Village Urban Resort London Watford. It is great to read that you had such an enjoyable stay and I wil share your very kind words with all of the team here at the hotel. We hope to welcome you back again in the near future. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent hotel, couldnt fault it at all, food, staff and rooms all 5 stars! Hotel is 10 mins from Stanmore tube so you can be in London City Centre in about half an hour, The Making of Harry Potter isnt far either and the hotel isnt far from the M1 so accessability is great, will definately be coming back this... More 

Was this review helpful? Yes 1
Ivona J, Rooms Division Manager at Village Urban Resort London Watford, responded to this review

Dear ChrisSlater21, Delighted to have received the review posted with trip advisor following your recent stay at the hotel and that you found the staff and facilties on offer to be of an excellent standard, we really appreciate you taking the time to share your experience. I hope to see you again soon at the Village Urban Resort London Watford. More 

Halifax, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We upgraded to an UpperDeck room after doing the same at other Village hotels. Room was very nice but probably wouldn't upgrade here again (UpperDeck perks have recently changed and are not as good in my opinion so not worth £20 per night extra). Good leisure facilities and handy for train travel to London with Elstree & Borehamwood station less... More 

Was this review helpful? Yes
Ivona J, Rooms Division Manager at Village Urban Resort London Watford, responded to this review

Dear PhilWFC, Many thanks for your review and I’m pleased to hear you had an enjoyable stay. I’ll certainly share your feedback with the team and we look forward to being of service to you again in the near future. More 

Manchester UK
1 review
2 of 5 stars Reviewed 3 weeks ago

Visited this hotel this bank holiday weekend. We are a family of 4. Having stayed at other Village hotels knew what to expect - pool, gym etc I rang prior to my arrival to advise them that it was my daughters 9th birthday and asked if they could put something in the room to recognise this. At the Blackpool Villgae... More 

Was this review helpful? Yes
Ivona J, Rooms Division Manager at Village Urban Resort London Watford, responded to this review

Dear Jacqui32, Thank you for taking the time to post your review following your recent stay with us. I was disappointed to read the content and learn that the day was not as you would have expected. Please accept our sincere apologies for the shortcomings experienced, if you would like to discuss any aspect of the day further then please... More 

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