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Chessington Safari Hotel

4.0 of 5 Leatherhead Rd, | Chessington World of Adventures Resort, Chessington KT9 2NE, England (Formerly Holiday Inn London - Chessington)
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Certificate of Excellence 2014
Chessington Safari Hotel
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Chessington Safari Hotel
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899 reviews from our community

Traveler rating
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    59
    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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LONDON
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We arrived at 1.00 and checked into our family room, the room was lovely with a good view of the animals. We enjoyed the winters tale and Santa visit. We ate in the restaurant which we had pre booked and the food and service were good. The childrens entertainment was busy but we did expect this. Breakfast in the morning... More 

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Barrow-in-Furness, United Kingdom
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed in early December: Hotel is well situated, modern, clean and tidy. Rooms are comfortable, clean, well looked after and spacious. Weakness is the restaurant which has a minimal menu plus eating in there is bedlam due to the rolling 15 minute animal noises and loud music. Reception is under staffed at check in/out and very (very) slow to serve... More 

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1 review
2 of 5 stars Reviewed 5 days ago NEW

Took my family (partner & 2 young kids) to CWOAR last weekend for the Father Christmas Sleepover. Check in took a while as only 2 desks open - as the rooms weren't ready until 3pm we took ourselves off around the park. It's great when the queues are only 5 minutes long rather than the summer ones we're all used... More 

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Margate, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

After having a lovely day at the Winter’s Tail we came to check in, the queue was to the door. Only 2 desks were open, one of which was already dealing with a complaint, hence check in took rather a long time. That is after circling the car park for ages waiting for a space. We had already parked in... More 

Was this review helpful? Yes 1
CWOAR, Guest Relations Manager at Chessington Safari Hotel, responded to this review

Thank you for providing feedback on your recent visit to the Resort. We are sorry to hear that you encountered a delay in check in on arrival at the hotel. With regards to the car parking, we do actually use the main theme park car park as an overflow on particularly busy days. Additionally, I can assure you that we... More 

Haywards Heath, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We were for the second year enjoying Santa's Sleepover, booked a family room which are spacious, clean and well appointed. Just the interactive tv did not work well but there was no time for TV anyhow so it did not bother us. They gave a deal to come for an extra night which we did to avoid the rush on... More 

Was this review helpful? Yes 2
CWOAR, Guest Relations Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to provide the team with feedback on your recent visit. It's great to hear that you and your family enjoyed your Santa Sleepover Experience. With regards to the breakfast experience, this does get extremely popular at peak periods and consequently, we do recommend that our guests avoid these times. We look forward to welcoming... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The best family hotel we have stayed in for a long time. I happened to stumble upon a daily deal from Expedia that was close enough to where we needed to be in South London. I had 10 hours to book at that special price and was worried between that day until check in that there must be something wrong... More 

Was this review helpful? Yes 2
CWOAR, Guest Relations Manager at Chessington Safari Hotel, responded to this review

Thank you for writing such a brilliant five star review of the Chessington Safari Hotel! We are glad to hear that you got to meet two of our newest residents; Carmen and Sebastien the iguanas! We are glad to hear that you also were able to experience our exclusive access to the SEA LIFE Centre for our hotel guests. We... More 

Monmouth, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Safari Hotel for two nights at the end of November, the young female member of staff who checked us in was great a happy smiley person full of information a great start and a credit to the hotel (sorry I can't remember your name). We arrived at our room and WOW the décor, the size of... More 

Was this review helpful? Yes 1
CWOAR, Guest Relations Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to provide such a fantastic five star review! It is great to hear that you were able to thoroughly enjoy the fantastic view from your bedroom and additionally the Savannah Splash pool. We can assure you that we do aim for our swimming lessons to not affect any guests visit and will be sure... More 

Preston Lancashire
Top Contributor
60 reviews 60 reviews
10 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great stay even though it was only 1 night, the staff made it such a wonderful break. From the moment we arrived the reception team were friendly and professional. Due to engineering works on the trains getting back into London was going to be a nightmare , yet the reception staff went all out to help in... More 

Was this review helpful? Yes 4
CWOAR, Guest Relations Manager at Chessington Safari Hotel, responded to this review

Thank you for writing such a great five star review of the Chessington Safari Hotel! It's fantastic to hear that our team went the extra mile and made your stay extra special! We hope to welcome you back again soon. More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked a family room for one night £65 ! Although not including breakfast , the facilities are excellent , the room was spacious and modern. Very clean , with a large double bed and bunk beds . We were lucky and got an odd numbered room so it overlooked the animals in the nature reserve. The pool was excellent... More 

Was this review helpful? Yes 2
CWOAR, Guest Relations Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to provide such a fantastic review of the Chessington Safari Hotel! It's brilliant to hear that you thoroughly enjoyed our new Savannah Splash pool! We hope that you will return to the hotel again soon! More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Friendly staff, clean room.Excellent location for safari park visitors, great view over their mini zoo.Visited with 12,11 and 4 year old; kids absolutely loved it. Impressed with restaurant,adequate breakfast on eat as much as you wish basis, gets very busy in the evening though. Overall, I loved the experience of staying there, pricey though.

Was this review helpful? Yes 1
CWOAR, Guest Relations Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review the Chessington Safari Hotel! It's brilliant to hear that you enjoyed many aspects of your visit especially our Temple Restaurant! We hope to be able to welcome you and your family back to the resort again soon! More 

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Additional Information about Chessington Safari Hotel

Address: Leatherhead Rd, | Chessington World of Adventures Resort, Chessington KT9 2NE, England (Formerly Holiday Inn London - Chessington)
Location: United Kingdom > England > Surrey > Chessington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Chessington Safari Hotel 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey

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