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Chessington Safari Hotel

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Leatherhead Rd, | Chessington World of Adventures Resort, Chessington KT9 2NE, England (Formerly Holiday Inn London - Chessington)
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1 room 1 adult
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Chessington Safari Hotel
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1,318 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I have stayed at this hotel now for 6 years nearly every month. The staff are so friendly and remember me all the time. The food is great and the facilities that are attached to the hotel are amazing. You even get the chance to feed giraffes and other animals also shows in the foyer where The keepers from CWOA... More 

Helpful?
Thank rustypegs
Peterborough, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

1 night stay in this hotel for business and I would thoroughly recommend. Friendly staff and 3rd floor room was very spacious. Large bed, sofa, table and desk area. Restaurant choice limited, but pub down the road (5min walk) Don't let any thought of staying at a hotel aimed at families put you off. The room and experience I had... More 

Helpful?
Thank ashleypb80
Derby, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We booked a weekend package for our daughters birthday and she and her younger sister were not disappointed. We stayed in a themed room which was perfectly set up to keep our girls entertained and also ensure a good night's sleep. 2 trips to the hotel swimming pool, some evening entertainment involving characters from the film Madagascar and a trip... More 

Helpful?
Thank rswoods
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for your wonderful five star review! We are delighted to hear you enjoyed your recent stay at our Safari hotel. We are also happy to hear you enjoyed the evening entertainment and we will be sure to pass on your feedback to the relevant teams. We do hope we can welcome you back to the Resort again soon! More 

Worcester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a weekend break with friends and our kids... we had a brilliant time. the hotel staff were very friendly and helpful, and the facilities we fab. The kids loved the pool area and the entertainment in the evening. Loved the animals in the reception area and the tv area for the kids. We visited the zoo... More 

Helpful?
Thank Mabbers16
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent stay. We are delighted to hear you enjoyed using our facilities and that you found our staff to be very friendly and helpful. It is also great to hear you enjoyed the evening entertainment and we will be passing on your feedback to the relevant teams. We look forward to... More 

Eastbourne, United Kingdom
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

First my down points........ quite a long wait at dinner for drinks we ordered and the entertainment could be better and there is not enough lockers in the swimming pool. for the good....... amazing hotel! The kids loved it and we got an upgrade to a room with a view of the zoo! Food was good, lots to choose from... More 

Helpful?
Thank emilie d
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent stay. We are pleased to hear you enjoyed your recent stay at our Safari hotel. We are also happy to hear you enjoyed your meal along with the Zoo and Seal life centre. We will be passing on all of your feedback to the relevant teams and we do hope... More 

East Calder, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at Chessington World of Adventures last week for 2 nights by reason of a business trip to my Head Office nearby. I really enjoyed my time there and what a nice hotel it is to stay in. Check in at reception was easy and carried out by a very cheery receptionist which was easy and quick. This is... More 

Helpful?
1 Thank Derek1311
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for your wonderful five star review! We are delighted to hear you enjoyed your recent stay at our Safari Hotel. We are pleased to hear that you were happy with your room, as well as receiving great service during your meal. Your positive comments regarding our staff are very encouraging to hear as we are a brand committed... More 

Level Contributor
6 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

We visited as a family for a one night break yesterday to celebrate our daughters 6th birthday. Lovely staff, beautiful room (spotless and modern) rangers disco great and the food in the grill was tasty and we'll presented, although a bit pricey. Slight quibble though that the showers were cold in the swimming pool. Enjoyable stay by all, children loved... More 

Helpful?
Thank Amanda H
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent stay. We are thrilled to hear you had a great stay and that you were happy with your room. We are also pleased to hear your positive comments regarding our staff. These are very encouraging to hear as we are a brand committed to customer excellence and creating a memorable... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for 1 night( friday) for my sons 2nd birthday and went to the zoo and sea life centre.. had a excellent time the room was lovely and clean and very cosy, could even see some animals out our bedroom window.. the pool was ok my 2 year old loved it! Nice and warm unlike my local leasuire centre...the... More 

Helpful?
Thank Rochelle P
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent stay. We are thrilled to hear you had an excellent time, and were happy with the cleanliness of your room. We are happy to hear you had a nice swim, finishing it off by having a lovely evening meal. We apologise for any inconvenience during your stay. We take health... More 

Manchester, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Following my visit on the 29th of January 2016 firstly on arrival to my room there was no cot as requested so i then had to go back down and request one , i then went to make a hot drink and warm my childs bottle to find mould and limescale in the kettle , when we down for eveing... More 

Helpful?
Thank louiserosem91
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent stay. We are disappointed to hear your visit did not meet your expectations and we are keen to speak to you further regarding this. Please look out for a private message from us shortly with details of how to contact our Guest Experience Team. More 

Hornchurch, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Staying at Chessington's on site hotels was the closest experience i have had in the UK to the USA model; which clearly works. Whilst the Splash kids pool was a little small to be called a feature it was well run, safe and controlled (only suggestion would be to sort out the lockers (no keys and broken) and perhaps limit... More 

Helpful?
Thank Field0
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for your wonderful five star review! We are delighted to hear you had a fantastic stay at our Safari Hotel. We are also happy to hear you enjoyed your swim. We have listened to our guest’s feedback this year regarding our leisure club and we have taken the appropriate steps to ensure that the overcrowding of the pool... More 

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