Great place to stay Hotel clean. Food excellent. Staff very friendly. Ideal for visiting Hampton Court, Twickenham,Kew gardens
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- Premier Inn Surrey

Great place to stay Hotel clean. Food excellent. Staff very friendly. Ideal for visiting Hampton Court, Twickenham,Kew gardens
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Great place to stay with a young family. BNookable wii room (but a bit pricey at £5.00 per 1/2 hour). Kids can play the wii or watch a movie whilst adults relax in the bar! Well worth staying over at the hotel as you can visit the park again the following day.
Rooms are very clean, and well proportioned. Nice...
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Very clean, helpfull staff,Breakfast is not as good as some self service Premier inns but all-round a very nice stay,This was not in the peak time so may be different at peak time,all this for £29.99
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Great Place to stay with A family,This Iis Our third visit & we caught the train this time from DEVON instead of driving. we couldn't check in early as sometimes in other premiere inn we have been able too,but could leave our luggage in reception. while we went back into london to see a pantomine .the room was clean as...
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stayed here for 1 night in December , very clean rooms, easy to find , all staff friendly and polite - would stay again
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lovely place , easy to find, the staff in the beefeater next door were amazing and very helpful however the staff on reception somewhat different . i like the sight of the staff smoking outside the front doors always nice to see . but the worst after being a smoker is walking into a room that stunk of cigarettes and...
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Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team...
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The good:
Easy to find, and with free carparking for plenty of cars - really good.
Monkey Puzzle Beefeater next door - really friendly and attentive staff and decent breakfast / dinner.
Not so good:
Room wasnt ready when we arrived at 5pm
Twin room booked - this ended up being a room with a double bed (was comfortable) and...
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I've stayed at the Premier Inn on two occassions over the last couple of months. The rooms are standard Premier Inn, clean, decent bed, TV, kettle etc.
They aren't as modern as some Premier Inn's i've stayed in but on the whole they are fine.
Check in staff have always been polite and helpful.
Food in the Monkey Puzzle pub...
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Comfy bed, clean, modern, good temperature in room. everything you could ask for in any hotel let alone a budget hotel. brilliant.
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I normally find Premier Inn to a very good standard but this one was very disappointing. The decor was of low quality and in the past compared to many other Premier Inns.
Two of the cleaning staff came into my room while I was in the bath and the other time I was on bed watching TV. It turns out...
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Thank you for taking the time to review your stay with us. We really appreciate your feedback very much as this enables us to improve standards and provide guests with the best possible service and a comfortable stay. Please be assured that we take all feedback seriously and on the receipt of your details, the issues raised will be fully...
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