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Premier Inn Castleford - M62/J31

Pioneer Way, Castleford WF10 5TG, England
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Certificate of Excellence 2014
Premier Inn Castleford - M62/J31
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Premier Inn Castleford - M62/J31
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183 reviews from our community

Traveler rating
    92
    53
    23
    5
    10
See reviews for
62
52
8
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cambridge, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

It is quite worn out and the plumbing makes noise when someone goes to the toilet or shower during your sleep. hair drier has been missing and waiting for replacement for a few months now. Every time you go there you see the notice sign for hair drier replacement . restaurant is OK and it is run by Thymes. Good... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Greeted by Zoe when I arrived, she addressed my concerns and questions with ease and was a pleasure to deal with. Harriet, Luke and Paul dealt with my meals and drinks throughout the night and the service was awesome. I can't wait to come back here! 5 *

Was this review helpful? Yes 1
Barrow-in-Furness, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

I wouldn't stay here again, it's the second time I have stayed here and the standard has gone down. the room smelt like an open sewer, the food overpriced and very poor quality as was the service. Waited over half an hour for order to be filled then it was wrong and didn't look very good

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Castleford - M62/J31, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the... More 

Lancaster, United Kingdom
1 review
5 of 5 stars Reviewed December 22, 2014

Had a great one night stay to swap presents with family. Had a meal in the restaurant that joins on to the hotel. Very friendly staff and very accommodating. Stayed in many premier inns and loved this one.

Review collected in partnership with premierinn.com

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Truro, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 19, 2014

Stayed for three nights whilst visiting family. Arrived after a nine hour journey to a warm and friendly reception staff welcome. Our room was a family room (no 2) on the ground floor as we were having our granddaughter for two nights during our stay. The only downside to the room is that It is next to a a lift... More 

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Castleford, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 13, 2014

Booked a family room for one night at this hotel for a family xmas event. Family rooms were very spacious and comfortable and felt very homely. Megan checked us in with such a warm welcome and was so helpful and friendly throughout our stay, she was the last person we saw at night and the first person we saw in... More 

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Katie W, Manager at Premier Inn Castleford - M62/J31, responded to this review

Thank you for your kind words, they are very much appreciated and Megan would like to personally thank you for your praise. I do remember you checking in on Friday evening and I am glad you had an enjoyable stay with us and hope you had a great party. As you mentioned, If you have any issues in future with... More 

Cambridge
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 10, 2014 via mobile

We stayed here for the night as we were attending a family party nearby. We booked several weeks in advance and got a good deal of the room plus evening meal plus breakfast for a total of just over £80 between us. The hotel was comfortable although it could do with some refurbishment as it is looking quite tired and... More 

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Katie W, Manager at Premier Inn Castleford - M62/J31, responded to this review

Thank you for your very kind words, Leanne would like to thank you personally for your comments, they are very much appreciated. I have passed on your praise to the kitchen team who are very pleased you enjoyed your food with us. We hope to see you back with us again soon. Kind Regards, Operations Manager, Katie Washington More 

Preston, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 9, 2014

Stayed for two nights with Mum to visit York Christmas Market and Castle Howard. Arrived Friday around 9pm and we were greeted by very friendly staff Paul, Emma and Chef (sorry didn't catch your name). Checked into our twin room and then sat down to a lovely evening meal in the on-site Thyme restaurant. There was a party going on... More 

Was this review helpful? Yes
Katie W, Manager at Premier Inn Castleford - M62/J31, responded to this review

Thank you for your kind words regarding your recent stay with us at Premier Inn Castleford. It is wonderful to hear you enjoyed your stay and Paul, Emma & Simon would like to personally thank you for your feedback. Myself and my team hope to welcome you back again in the near future. Kind Regards, Operations Manager, Katie Washington More 

Pontefract, United Kingdom
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 7, 2014

Stayed last night, a warm welcome awaited us, room very nice and clean,comfy bed, important!. Top breakfast. Handy for Freeport or Junction 32, Pontefract races (summer) or Castleford. M62 less than a mile away. Would use again.

Was this review helpful? Yes
Katie W, Manager at Premier Inn Castleford - M62/J31, responded to this review

Thank you for posting a review regarding your recent stay with us here at Castleford Premier Inn. I am glad to hear you enjoyed your experience with us and found our rooms clean and comfortable. Myself and my team hope to welcome you back very soon. Kind Regards, Operations Manager, Katie Washington More 

Leeds, United Kingdom
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 5, 2014

We stayed here while attending a function nearby. Must say its a decent quality hotel, especially for the price, with a great big comfortable bed! If (for some bizarre reason) I ever had to stay over in that area again I'd not hesitate to go back. And don't miss out on the all you can eat breakfast deal!

Was this review helpful? Yes
Katie W, Manager at Premier Inn Castleford - M62/J31, responded to this review

Thank you for your review, I am pleased to hear that you had an enjoyable stay with us here at Castleford Premier Inn. We hope to see you back soon, we wish you a wonderful Christmas and New Year, Kind Regards, Operations Manager, Katie Washington More 

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Additional Information about Premier Inn Castleford - M62/J31

Address: Pioneer Way, Castleford WF10 5TG, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Castleford
Price Range (Based on Average Rates): $
Number of rooms: 62
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Also Known As:
Premier Inn Castleford (m62/j31) Hotel Castleford
Premier Inn West Yorkshire
Premier Inn Castleford - M62/J31 West Yorkshire

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