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Braunstone House Hotel

33 Lugleys Street, Newport PO30 5ET, England
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Braunstone House Hotel
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Braunstone House Hotel
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23 reviews from our community

Traveler rating
    4
    9
    6
    1
    3
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Families
0
10
Solo
0
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (23)
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    (4)
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    (9)
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    (5)
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Exeter, United Kingdom
1 review
5 of 5 stars Reviewed September 21, 2014

this is a great little hotel, the staff are really nice, the room was good with old style furniture, life one person said on here real furniture not your flat packed stuff. ignore the neg reviews and give it a go. the breakfasts we had were lovely. and where we had breakfast it over looked what I call the secret... More 

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charlotte v, Manager at Braunstone House Hotel, responded to this review

Your Review is gratefully appreciated Kind Regards Charlotte Venables More 

Caversham, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 28, 2014

We stayed here in June 2014, having previously been here a couple of years ago. The fact that we came back is testimony to the fact that this is not a bad place to stay. Plenty of positives including a clean, comfortable and well appointed room. Central location, friendly helpful staff and a breakfast as good as you will find... More 

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charlotte v, Manager at Braunstone House Hotel, responded to this review

Thank you so much , hopefully see you for a third stay soon All the best Kind Regards Charlotte Venables More 

Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 16, 2014

I booked the hotel for the Isle of Wight festival, and had to cancel 2 weeks before. When making the booking I was not advised the deposit of £150 was non-refundable. I've been calling them almost everyday for a refund and am getting passed around from person to person. The hotel filled the room up so are not at a... More 

Was this review helpful? Yes 2

Travelers are raving about these Newport hotels

Nottingham, United Kingdom
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 11, 2014

I arrived here in the mid-evening and was shown to my room on the first floor at the rear of the hotel. It was a spacious room but nothing to write home about. If this was a Superior Room, I wonder what the Inferior Room looked like? I had the evening meal which was very good and reasonably priced. Inadvertent... More 

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Buckinghamshire
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 4, 2013

I can honestly say this is/ was the worst nights stay I've ever experienced. Minor points: the hotel is let down by many of these including: poor paint job, old furniture, very uncomfortable bed and pillows, cheap toilet paper, one bottle of water between two.... and the list goes on. Major points: extremely noisy. Music was being played last night... More 

Was this review helpful? Yes 2
Newport, United Kingdom
Top Contributor
63 reviews 63 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 3, 2013 via mobile

My fiancé booked us 3 nights in this hotel as a surprise for my birthday - he has never been to the Isle of Wight before but being welcomed to this hotel was definatly a good first impression for him, the room we had was at the front of the hotel, it had high ceilings and was really spacious, the... More 

Was this review helpful? Yes 1
charlotte v, Manager at Braunstone House Hotel, responded to this review

I am so pleased to hear you enjoyed your stay with us. Hopefully see you again some time. Kind Regards Charlotte Venables More 

Senior Contributor
35 reviews 35 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 12, 2013

At short noticed I booked the hotel and I arrived at 11pm on a Saturday evening and the staff couldn't be more helpful. They phoned me to make sure I was still coming and showed me to my room. The room with bright a airy and plenty of room in our room. It was clean and tidy and a quiet... More 

Was this review helpful? Yes
charlotte v, Manager at Braunstone House Hotel, responded to this review

Hi, I am really pleased you enjoyed your stay with us, next time your over on your boat be sure to come and see us again! Thanks for the review C Venables More 

2 reviews
5 of 5 stars Reviewed July 5, 2013

Nothing bad can be said about the hotel or staff . Or anything. Food is expensive but only compared to the yates sort of pubs. Excellent menu even though we didnt eat here if i had more money i would. would come again

Was this review helpful? Yes
charlotte v, Manager at Braunstone House Hotel, responded to this review

I am pleased you enjoyed your stay with us. Thank you for taking the time to review us, much appreciated. Regards Charlotte Venables More 

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 26, 2013

I stayed at the Braunstone House Hotel last night whilst on a business trip to the island. I found the staff friendly and the room was clean. Room 6 which I stayed in has a new en suite that is very nice. However my two gripes were the room must have been very close to the kitchen as the noise... More 

Was this review helpful? Yes 1
charlotte v, Manager at Braunstone House Hotel, responded to this review

Thank you for your honesty and I will look to improve future guests experience Kind Regards C Venables More 

London, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed May 11, 2013

I stayed in this hotel with colleagues on a business trip. £75 per night. We checked in and dropped bags. It was at this point I noticed the carpets... Stained, dusty and dark at the edges...you would not want to take your shoes off !! I stayed in room Beatrice. We had too leave quickly after checking in. We asked... More 

Was this review helpful? Yes 1
charlotte v, Manager at Braunstone House Hotel, responded to this review

This is not a true recollection of what happened on this evening, You were told that after 11 you would need your key to gain access or in emergency call the bell for night porter. Although the fact you did not take your key was not our fault , you were given access and given an apology on the phone... More 

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