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Hilton Garden Inn Leiden

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Willem Einthovenstraat 3 | Leiden, 2342 Oegstgeest, Leiden, The Netherlands
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Hilton Garden Inn Leiden
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Hilton Garden Inn Leiden
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407 reviews from our community

Traveler rating
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95
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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There are newer reviews for Hilton Garden Inn Leiden
See the most recent reviews
Leiden, The Netherlands
1 review
5 of 5 stars Reviewed October 11, 2013

My colleagues and I stayed here for business, while we attended a conference (WordCamp Europe) in Leiden. The hotel was a little outside the centre, but we hired bikes and this made for a very pleasant way to get around. The staff could not have been more helpful.

Review collected in partnership with Hilton Garden Inn

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SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Simon W, Thank you so much for your review here on TripAdvisor. Hopefully we can welcome you and colleagues back again to our hotel during a future conference in our area. Yours Sincerely, Sjoerd Sybesma More 

Baltimore, Maryland
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 10, 2013

Hilton Garden Inn has opened its first facility in the Netherlands - the bar has been set very high by a wonderful team of young professionals - everyone working to make an incredible experience for the leisure (also business) traveler!!! thank you to so many - front desk, restaurant, housekeeping -everyone!!!! Joe and Carol

Review collected in partnership with Hilton Garden Inn

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SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Joe & Carol, Thank you very much for your review about your stay at the Hilton Garden Inn Leiden. It was a true pleasure to read. I will make sure to share your comments with all departments. It was great to have staying with us and we all look forward to your next European trip. Yours Sincerely, Sjoerd Sybesma More 

Munich, Germany
1 review
4 of 5 stars Reviewed September 16, 2013

Great hotel with all the expected 4-star amenities. Modern, clean and comfortable, but possibly in one of the worst locations possible..next to a highway yet difficult to reach it with minimal public transport facilities, and at the edge of Leiden.

Review collected in partnership with Hilton Garden Inn

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SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Subhadeep G, Thank you for your comment on Tripadvisor. It is great to read that you are pleased with hotel. The hotel is only one year in operation and we are working thoroughly with the local authorities to improve the transportation to and from the hotel, however, we do offer our guests a free secured parking facility and have... More 

Leiden, The Netherlands
1 review
5 of 5 stars Reviewed August 30, 2013

A very new clean hotel in an excellent location. Very good facilities, polite and helpful reception and restaurant staff. There is an excellent shuttle service to Leiden city centre. The hotel is also well served by public transport. The car parks in the hotel are well designed and secure.

Review collected in partnership with Hilton Garden Inn

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SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Vijay, Thank you very much for your great review it was a true pleasure to read. We hope to welcome you back one day and wish you safe travels. Yours Sincerely, Sjoerd Sybesma More 

Clevedon, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 23, 2013

Absolutely brilliant Hotel. In walking distance of Leiden where you can get a train to Ansterdam, etc. Very friendly and lovely staff. The rooms are spacious and clean. Huge selection at breakfast and lovey dinners. Thoroughly enjoyed my stay and would stay again. The free secure parking was an advantage.

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SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear coccobiggestfan 90210, Thank for your great review. I will make sure to share this with everybody here, especially the kitchen crew will really appreciate your comments. We all look forward to welcome you back one day and I wish you safe future travels. Yours Sincerely, Sjoerd Sybesma More 

Leiden, The Netherlands
2 reviews
4 of 5 stars Reviewed August 23, 2013

We wanted an economy hotel near Delft, this Hilton Garden Inn completely met our needs. Although close to a freeway (Autobahn) exit, the winding residential streets made locating without GPS a bit difficult.

Review collected in partnership with Hilton Garden Inn

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SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Lowell B, Thank you very much for your review on TripAdvisdor. I am very pleased to read that you had a great time with us. As we only opened a year ago, unfortunately, not all GPS systems have the correct directions uploaded yet, however, they are working on it. I apologize for the inconvenience. Just in case for future... More 

Naples, Italy
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2013

We are a young couple. we are very satisfied with the hotel choice. Extremely friendly staff. Clean and classy. Complete gym, a modern and free. Free underground parking. Excellent WiFi. Possibility to rent bicycles. Ability to use the washing machine (€ 5) and dryer (€ 2.5). Free internet lounge. Do not be afraid to ask the staff for all your... More 

Review collected in partnership with Hilton Garden Inn

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SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Fabio6681, Thank you very much for your great review you shared with fellow travellers. A lot of the important hotel features you have mentioned. We all will be waiting for you on your next trip to Leiden. Yours Sincerely, Sjoerd Sybesma More 

Oak City, North Carolina
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 21, 2013

We were a little concerned about the location, however, a short transit from Leiden Central (train station) to the nearest bus stop left about a 5 minute walk to the hotel. It was the first stop on the bus route to Lisse. We quickly got into the mode of walking to the central station, about 20-30 minute, but then again,... More 

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SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear DennisM579, Thank you for your great review here on Tripadvisor it was a true pleasure to read. I am very glad you had a great time with us and I will make sure to pass on your very kind remarks to our Front Desk -, and housekeeping staff. They will appreciate this very much. Thank you again and we... More 

Aberdeen, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2013

A very clean and comfortable hotel. We requested a room on the side facing away from the motorway so it was quiet. Breakfast included. Good value for money. Staff were friendly. Having parking under the hotel was convenient and secure. We used their bike hire for a day out to the beach at Katwijk aan Zee and an evening in... More 

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SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Mervyn C, Thank you for your great review. You made the right choice to hire a bike and cycle through the area, especially with this great weather and sea being so close. I thank you for comment regarding the name board. Fortunately, after over a year negotiating with the local authorities, we received our permit and we will place... More 

West Malling, United Kingdom
1 review
5 of 5 stars Reviewed August 7, 2013

This Hotel is very clean, comfortable and secure. A bit out of town location but we had our car and wasn't a problem. Free secure parking is advantage. If the hotel has a swimming pool you can class it 5 star hotel. The room price was included breakfast and overall it was good value. All hotel staff very friendly.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ciska G, Front Office Manager at Hilton Garden Inn Leiden, responded to this review

Dear Abdullah S, Thank you very much for your review on Tripadvisor. I appreciate your recommendation to fellow travellers and your suggestion to rate our hotel 5 stars if we had a swimming pool. That's a great compliment for the entire team. Thank you again and I wish you safe travels. Yours Sincerely, Ciska Goeijenbier More 

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