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Hilton Garden Inn Leiden

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Willem Einthovenstraat 3 | Leiden, 2342 Oegstgeest, Leiden, The Netherlands
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Hilton Garden Inn Leiden
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446 Reviews from our TripAdvisor Community

Traveler rating
    242
    182
    18
    3
    1
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104
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110
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (127)
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There are newer reviews for Hilton Garden Inn Leiden
See the most recent reviews
Bristol, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 13, 2014

Glad we chose this hotel and were very pleased with our luxury king room which was large, comfortable and spotlessly clean. Easy access off the A44 with free covered parking. Excellent food in the restaurant and reasonably priced. Only downside is that no landscaping has been done outside so it has no 'kerb appeal'.

Was this review helpful? Yes
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear alun_evans, Thank you for your review, and frankly, we are very pleased as well that you have chosen the Hilton Garden Inn Leiden for your stay in here in Leiden. I will make sure to pass on your kind comments to our housekeeping team as well as the kitchen crew. They all will appreciate this very much. We hope... More 

Chapel Hill, North Carolina
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 13, 2014

If you are driving on the A44, don't expect easy access despite location right alongside the highway. Located at the edge of a business park next to the CORPUS (science/biology museum) there are no on-off ramps in easy proximity. For access to the A44, your GPS (I used 2) will indicate roads that might only exist some time in the... More 

Was this review helpful? Yes 1
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Travelteam69, Thank you for your review here on Tripadvisor. Despite the access to the hotel, I am pleased to see that your actual stay in our hotel was to your satisfaction. Unfortunately, local legislation prohibits us from placing more road signs to the hotel. I am continuously attempting to increase our number of signs with the local authorities, so... More 

Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 12, 2014

High quality accommodation with great service. Received very warm welcome. This hotel has best staff members, really helpful. Rooms are very spacious, clean with refreshing contemporary interior. Located less 5 kms from Leiden city centre. The room is almost sound proof.

Was this review helpful? Yes
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Jay S, Thank so much for your great review about our hotel. It was a true pleasure to read and for sure I will share your comments with all members of staff. We all hope to welcome you back again on your next visit to Leiden. Yours Sincerely, Sjoerd Sybesma More 

Spangdahlem, Germany
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 12, 2014

We booked in on short notice. I was concerned about the price since the package was on the high end of budget but short notice bookings always are. We were very happy with this new hotel - large comfortable rooms, even the pill out couch was comfy! Outstanding shower and wonderful breakfast buffet. We will definitely be back next year... More 

Was this review helpful? Yes
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Wendy J, Thank you so much for your review here on Tripadvisor. I am very pleased to read that you have enjoyed your stay with us. I hope you also enjoyed the close by Flower fields “Keukenhof” ? I am very glad to read that you come back to us on your next visit to the area, we all... More 

Leiden, The Netherlands
1 review
5 of 5 stars Reviewed April 7, 2014

Brand new high quality hotel at a good rate. Good and quiet room, good bed, good shower. Excellent and complete hot and cold breakfast. Friendly staff. Free drinks and snacks available in the lobby. Just very good value for money.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Robert M, Thank you so much for your review here on Tripadvisor. It is great to read that you have enjoyed your stay with us. We all look forward to welcome you back again on your next visit to the area. Yours Sincerely, Sjoerd Sybesma More 

Lansdale, Pennsylvania
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 6, 2014

The main reason I continue to come back to this hotel is the customer service and excellence in staff. Everyone was very pleasant and helpful. In addition, the hotel is relatively new so the rooms are current.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Srpugliese, What a great review you have shared with fellow travelers. It was a true pleasure to read. During our regular team meetings, I will surely pass on your review to the entire team. They appreciate this very much. We all look forward to your next visit! Yours Sincerely, Sjoerd Sybesma More 

Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 3, 2014

This was a great hotel for a good price. The staff was extremely friendly and the rooms were big enough and clean. The breakfast was good. The hotel is close to Corpus Museum and just a 5-10 minute car drive to Leiden Centrum. A good restuarant i can say when you stay in Leiden is Katwijk Pannenkoeken Boerderij what is... More 

Was this review helpful? Yes
Ciska G, Front Office Manager at Hilton Garden Inn Leiden, responded to this review

Dear ArabelleH, Thank you for your great review on TripAdvisor! It is always a pleasure to read that our guests enjoyed their stay and are willing to share these experiences with fellow travellers. We are looking forward to welcome you back in our hotel. Yours sincerely, Ciska Goeijenbier More 

Newtonmore, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 3, 2014

I have just had my tenth stay at the HGI in Leiden. This was not unnoticed by the staff, who offered me a beer and a bar snack to celebrate this. In the ten stays I have had I have always been treated very warmly and personally, and the staff have always accommodated my requests. During a recent world leader... More 

Was this review helpful? Yes 3
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Vishky, Thank you so much for your review here on Tripadvisor. It was a true pleasure to read. Indeed, whenever we can we want to thank our returning guests for their loyalty to our hotel and your tenth stay with us, surely deserves our attention. Your compliments about the staff will be shared with them during one of the... More 

Thunder Bay, Canada
Level Contributor
176 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed March 30, 2014

This property has been open about a year so why is it still so, relatively, inexpensive? Location, location, location. Situated in a commercial area that is still being developed (slowly!) and about 10 minutes from downtown Leiden it is a less than attractive spot to call home. That said, if you have a car the area attractions are easily reached... More 

Was this review helpful? Yes
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Late-Day-Traveller, Thanks you very much for your great review here on Tripadvisor. I appreciate your recommendation of our hotel to fellow travelers very much and I will make sure to share your comments with the entire team. Indeed the area around the hotel is improving slowly, but surely we see improvements. They are just about to finish with the... More 

Leiden, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 4, 2014

I've stayed in this hotel for extended periods of time while on business. The rooms are spacious for European standards and they provide free WiFi and parking which is also a plus. The restaurant is good and the staff is pleasant and helpful. A new bus stop is being built just outside the hotel which will provide service to the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Brian P, Thank you for your great and concise review here on TripAdvisor. We look forward welcoming you back again to Hilton Garden Inn Leiden. Yours Sincerely, Sjoerd Sybesma More 

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