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Hilton Garden Inn Leiden

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Willem Einthovenstraat 3 | Leiden, 2342 Oegstgeest, Leiden, The Netherlands
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Hilton Garden Inn Leiden
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Hilton Garden Inn Leiden
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398 reviews from our community

Traveler rating
    221
    158
    16
    3
    0
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92
158
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96
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Leuven, Belgium
Contributor
12 reviews 12 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at the hotel for two nights with my wife and 1 year old daughter. When we arrived, we were given a room on the 3rd floor which we found had a leaking sink. Contacted the reception within 10 minutes we were moved to a room on the 4th floor which ironically had a problem with the extra sofa bed.... More 

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Cardiff, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

New hotel on the outskirts of Leiden. As would be expected good rooms and facilities. The restaurant was pleasant although service took a little longer than expected, possibly resulting from the conference delegates who were also dining that evening. Booked knowing what to expect and I wasn't disappointed.

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SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Mystic66, Thank you for your review here on Tripadvisor. I am very pleased to read that your stay was to your satisfaction. We are looking forward to welcome you back again on your next visit to the Leiden area. Your Sincerely, Sjoerd Sybesma More 

Bucharest
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located as many have said in Bio-Science Park, a developing area. It is just a few minutes away from the center of Leiden. The service is really good. Staff at the reception and restaurant area was really helpful and professional. Breakfast was good, quite a big variety of choices. Lunch was also very interesting and I had... More 

Was this review helpful? Yes 1
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Camelia13, Thank you for your review here on Tripadvisor. I am very pleased to read that we were able to accommodate you well and facilitate your stay in order for you to have a successful business meeting. Thank you again and we hope to welcome you back again on your next visit to the Leiden area. Yours Sincerely, Sjoerd... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I am a frequent visitor to Leiden and a small town can be quite trying for a business traveler with extended stays. I have found a gem in the dinning staff of the Hilton Gardens. Dimitri, Roy and Ysette. They are cordial, professional, and knowledgeable. They go out of thier way to make your dining experience pleasant and for us... More 

Was this review helpful? Yes 1
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear pcalias, Thank you for your review and especially the special attention you give to some of the team. I will make sure these team members will be appraised for their positive contribution, I really appreciate this. Thank you again and we all look forward to welcome you back again on your next visit to Leiden. Yours Sincerely, Sjoerd Sybesma More 

Senior Contributor
21 reviews 21 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is the first Hilton Garden Inn in The Netherlands. It is located in a bit strange location. Next to a highway and in a business area under development. However, on the other side of the highway is the campus of the university, and various bus lines stop near by. It is next to a great "museum" Corpus, where... More 

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SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Eworrell, Thank you for your sharing your experiences at the HGI Leiden with fellow travelers. It is good to see that you have enjoyed your stay with us. Indeed, the next door CORPUS experience "travel through the human body", is a unique experience and worthwhile to visit. Thank you again and we look forward to welcome again on your... More 

Barcelona, Spain
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night for business. Modern, new and great appearance. Excellent reception treat. Spacious room. Comfortable, warm and clean. Great bathroom. Excellent value hotel. A lot variety in breakfast. It's far from the centre, taxi ride compulsory. I do recommend this hotel for business travellers. Thank you!

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Guest_Relation_Evian, Front Office Manager at Hilton Garden Inn Leiden, responded to this review

Dear Guest, Thank you for staying in Hilton Garden Inn on your recent business visit in Leiden. Comments like yours are much appreciated and are the best reward to work we put in! We look forward welcoming you on your next stay with us! Best Wishes, Magdalena Boc Front Office Manager More 

Johannesburg, South Africa
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After spending a week at the Hilton Garden Inn, a lot can be said. First the front desk staff are the sweetest people ever. Sanne, one of the trainee FO girls even bounced around and helped out in the restaurant when low on staff! Good for her! The reception area includes a little pantry with an assortment of food and... More 

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Guest_Relation_Evian, Front Office Manager at Hilton Garden Inn Leiden, responded to this review

Dear Traveller, Thank you for choosing Hilton Garden Inn on your recent stay in the Netherlands! As well as recommending it to other travellers! We are very pleased that you have had a great welcome from our staff! We couldn’t agree with you more that the Pavilion Pantry is a great healthy snack solution, especially where our Chef prepares the... More 

Muenchenstein, Switzerland
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed 5 nights in February and travelled by car (distance to Den Haag approx. 30min, Amsterdam and Utrecht approx. 45min). The employees are very professional and helpful. Rooms are spacious and very clean. Breakfast buffet offers a great variety of good quality food and we had an excellent dinner in the hotel restaurant (there is a highly motivated crew working... More 

Review collected in partnership with Hilton Garden Inn

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SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Roland W, Thank you for your great review here on Tripadvidor. I really appreciate your comments about our staff and their professionalism. I will surely share this with them. Thank you again and we all look forward to welcome you back again on your next visit to the Leiden area. Yours Sincerely, Sjoerd Sybesma More 

Aachen, Germany
1 review
4 of 5 stars Reviewed 4 weeks ago

Great Hotel, good service like in other Hilton hotels. It is quite outside of the city, but can be well reached by car and has free parking included. We would go there again if we are in the area again.

Review collected in partnership with Hilton Garden Inn

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SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Stefan K, Thank you for your great review and above all your loyalty to the Hilton family of hotels. It was a great pleasure to have you as our guest and we look forward to your next visit. Yours Sincerely, Sjoerd Sybesma More 

Memphis, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at the HGI in Lieden while in the Netherlands on business. An excellent stay the staff was very helpful and friendly and room was always clean and neat. The breakfast was also super! I would highley recommend this hotel for business travelers to Leiden and will stay there on my next trip if possible.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
SjoerdSybesma, General Manager at Hilton Garden Inn Leiden, responded to this review

Dear Jim N, Thank you for your great review here on Tripadvisor and above all, thank you for your recommendation of the HGI Leiden to fellow travelers. We all look forward to welcome you back again on your next visit to the Leiden area. Yours Sincerely, Sjoerd Sybesma More 

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