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Hilton Garden Inn Leiden

Travelers' Choice award winner
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Willem Einthovenstraat 3 | Leiden, 2342 Oegstgeest, Leiden, The Netherlands
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Hilton Garden Inn Leiden
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468 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
  • All months
    (468)
  • Mar-May only
    (127)
  • Jun-Aug only
    (161)
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    (93)
  • Dec-Feb only
    (87)
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Paris, France
1 review
5 of 5 stars Reviewed 1 week ago

I spent 2 nights with my friend - the room was spacious and clean. I have never slept that good before, bedding is so great !!!! The check in was very efficient by Susanne. Front desk staff is always ready to help. Thank you to Bogdan as well for his assistance. Suleyman welcomed us in the morning with a great... More 

Was this review helpful? Yes
Ciska G, Front Office Manager at Hilton Garden Inn Leiden, responded to this review

Dear jbjuls, Thank you for your great review on Trip Advisor. Particularly your great feedback regarding Susanne, Bogdan and Suleyman are much appreciated. I will make sure to share your feedback with them. It is great to read that you felt like home during your stay with us, which means we really reached our goal to be your home away... More 

Thessaloniki, Greece
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Definitely value for money. Everything was perfect for 4* hotel - the breakfast, free parking-garage, rooms and facilities. I would recommend it and stay again if I would be around again. You need a car to get to this hotel. It's children very friendly.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ciska G, Front Office Manager at Hilton Garden Inn Leiden, responded to this review

Dear Joanna_KM, Thank you for your great review and recommendations to fellow travellers. It is always a pleasure to read that our guests enjoyed their stay with us. We are looking forward to welcome you and your family again in our hotel. Yours sincerely, Ciska Goeijenbier More 

Paris, France
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel without really checking the location. It's a bit far out of town. However, easily accessible by bus and a cheap taxi. Hotel is is comfortable and modem. The bar and restaurant are reasonable and a good option for the tired traveller.

Was this review helpful? Yes
Ciska G, Front Office Manager at Hilton Garden Inn Leiden, responded to this review

Dear stefanozzz, Thank you for your review on Trip Advisor. We do recommend indeed to have a look at the location, as the hotel is on a 3,5 km from the city centre of Leiden. There are several options to easily go into the city centre like the public buses, our complimentary shuttle service, a taxi or by bike. We... More 

Amsterdam, The Netherlands
Level Contributor
121 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's again a good Hilton hotel. Not the best I have even been. Pro; excellent breakfast, nice room, friendly staff cons; bit dust in our room (not cleaned properly), staff was helpful but bit disorganized when checking in and out. Bit far from centre, but rent a bike for 8€ half day (11,50€ full day). Within 10 min you are... More 

Was this review helpful? Yes
Ciska G, Front Office Manager at Hilton Garden Inn Leiden, responded to this review

Dear Sjors80, Thank you for sharing your experiences of the Hilton Garden Inn Leiden with fellow travellers. It is nice to read that overall you have enjoyed your stay with us. We are looking forward to welcome you again in our property. Yours sincerely, Ciska Goeijenbier More 

Los Angeles
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed for 1 week and were very happy with every aspect of the hotel. The staff were uniformly friendly and helpful. The restaurant was quite good and the breakfast was excellent. Free wifi, quiet rooms, good location. The next time I come to Leiden, even if my business is in town, I will stay here and take the convenient... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ciska G, Front Office Manager at Hilton Garden Inn Leiden, responded to this review

Dear Richard L, Thank you for your great recommendations on Trip Advisor. It was a pleasure to read your review. I am glad to read that you have enjoyed your stay with us and we are looking forward to welcome you upon a future trip to the Leiden area. Yours sincerely, Ciska Goeijenbier More 

Barnstaple, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely accommodation, friendly staff and very convenient location for Amsterdam, The Hague, Gouda and Utrecht all easily within reach by train from Leiden station a short bus ride away. Very good breakfast buffet.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ciska G, Front Office Manager at Hilton Garden Inn Leiden, responded to this review

Dear Coleen W, Thank you for your great review. It is a pleasure to read that you have enjoyed your stay with us and that you enjoyed the different cities in the neighbourhood. We are looking forward to a next visit when you are going to explore some other beautiful parts of the Netherlands. Kind regards, Ciska Goeijenbier More 

Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Hotel is 'cool' in design and temperature terms: clean lines, spacious, very calm. iPad owners will love it. Rooms had some very modern touches. Very quiet location near the University, and the conference I was attending. Staff were attentive without being over-attentive. Better towels could be an option but otherwise, all was fine.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Ciska G, Front Office Manager at Hilton Garden Inn Leiden, responded to this review

Dear Guy H, Thank you for your recommendations regarding our property. It is great to read that you have enjoyed your stay with us and shared this on Trip Advisor. We are looking forward to welcome you again in our hotel. Kind regards, Ciska Goeijenbier More 

Lyons-la-Foret, France
Level Contributor
63 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We choose this hotel because 80 dollars (July, no breakfast, excl city tax, free parking) was a good price, and we stayed 1 night. Why this hotel has 'garden' in its name is a mystery to me as there is no garden. This is a business hotel. A big lobby that had a sterile feel to it, a bar that... More 

Was this review helpful? Yes
Ciska G, Front Office Manager at Hilton Garden Inn Leiden, responded to this review

Dear Ellis13, Thank you for your review on Trip Advisor. I am glad to read that overall you have enjoyed your stay with us. I am sorry to understand that the naming of the hotel wasn't made clear to you. The name Hilton Garden Inn is the name of our brand and doesn't refer to a real garden. The idea... More 

Central Oregon, Oregon
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

Wonderful reception! Checked us in early. Conveniently located to bus line. Tell bus driver you want to be dropped off near Corpus. It it a Science Museum next door. Hotel is 2 miles from city center. We walked in one day. Bussed in the other. Hotel had a great play area for kids with ping pong and badminton. I went... More 

Was this review helpful? Yes
Ciska G, Front Office Manager at Hilton Garden Inn Leiden, responded to this review

Dear Oregonian, Thank you for your great feedback on Trip Advisor. It is always a pleasure to read that our guests enjoyed their stay with us and share this online. We are looking forward to welcome you back in our hotel. Kind regards, Ciska Goeijenbier More 

Mechelen, Belgium
Level Contributor
99 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located about 3 kilometers from Leiden center (bus stop right across the hotel), and immediately next to the Corpus exhibition (which is interesting, especially with kids). It is a brand new property, offering large rooms and functional bathrooms. Staff are friendly, attentive and helpful. Our room was clean and smelled fresh, yet upon closer inspection I found... More 

Was this review helpful? Yes
Ciska G, Front Office Manager at Hilton Garden Inn Leiden, responded to this review

Dear Radarlove, Thank you for your great review on Trip Advisor. It was a true pleasure to read that you have enjoyed your stay. I would like to apologies that there were some hairs and eyelashes on the bed linen. Off course this shouldn't be there and I am glad that the team took good care of this directly. It... More 

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