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NH Capelle

Certificate of Excellence
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Barbizonlaan, 2 | Prins Alexander, 2908 MA Capelle aan den IJssel, The Netherlands (Formerly Golden Tulip)
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NH Capelle
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NH Capelle
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210 reviews from our community

Traveler rating
    61
    101
    37
    6
    5
See reviews for
23
84
10
60
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (210)
  • Mar-May only
    (72)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (44)
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London, UK
Top Contributor
108 reviews 108 reviews
97 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Large chain hotel with huge car park well located for exploring Rotterdam without the downtown prices and parking costs. Also easy for visiting tourist attractions such as Kinderdijk and Gouda by car. Good modern facilities and large clean en suite bedrooms. Choice of restaurants serving good quality food. Recommended.

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Riga, Latvia
Top Contributor
65 reviews 65 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Would give five if the location would be a little better. Very nice reception service, as it took only few minutes to check-in and out even hotel were fully booked. We also received room upgrade which were nice. Rooms were clean and nice. And it was quite so we had a good sleep at nights. There were free orange juice,... More 

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Quince D, General Manager at NH Capelle, responded to this review

Dear Sir, Thank you for sharing your positive experience on Tripadvisor ! The staff of the reception staff will be very pleased with your compliments for their quick processes. The upgrade to superior rooms on the top floor includeds the offer of free services in the morning and fruit and sweets all day. Looking forward to welcome you again in... More 

mumbai
Top Contributor
143 reviews 143 reviews
51 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good hotel for groups but the breakfast for groups is very limited. We had 3 groups cramped in a banquet room and it was one big queue. Spoke to the staff and got a reply that maybe our expectations are high. So a word of caution. Don't keep your expectations high

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Quince D, General Manager at NH Capelle, responded to this review

Dear Madam, Thank you for your stay with your tour in NH Capelle. The feedback of guests especially in your position is of great value for us. We are sincerely very sorry that one of our staff members did not react in a manner as we train and coach them. NH Hotel group has the focus on exceeding expectations of... More 

Leuven
1 review
4 of 5 stars Reviewed 3 weeks ago

good location, free private parking, WiFi good. Calm and clean hotel. We stayed there for one night and it was a good experience.The staff was really friendly and quite fast in helping us. They have everything prepared according to our request for a baby cot. Would definitely recommend this property.

Review collected in partnership with NH Hotels

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Canada
Top Contributor
52 reviews 52 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is older but clean and comfortable. The staff speak English. The breakfast buffet was the best And most reasonable I've seen on my trip. You can put in an order for fresh cooked eggs, bacon etc. as compared to cold offerings on some buffets. Rooms quiet, I'd stay again.

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Quince D, General Manager at NH Capelle, responded to this review

Dear Guest, Thank you for sharing your pleasant stay and enthousiastic feedback concerning our breakfast . It is nice to read that guests experience our focus on the presentation and the quality of our breakfast . we are looking forward to welcome you again in NH Capelle Kind regards, Quince Dirks More 

Copenhagen, Denmark
1 review
3 of 5 stars Reviewed 5 weeks ago

Fine hotel with all necessary services. Situated near the motorway so easy access when you're in a car. If you're talking a walk, the metro is not easy aceesible. The internet by wifi was quite slow. For early birds, the opening of the breakfast restaurant at 07.00 is a bit to late.

Review collected in partnership with NH Hotels

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Quince D, General Manager at NH Capelle, responded to this review

Dear Mr. Jacob, Nice to know that you had a pleasant stay in NH Capelle and thank you for your feedback with some improvements to experience a higher quality for guests. We are sorry for the slow internet during your stay and so we are checking with our provider at the moment how we can improve that, because it shouldn't... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed April 14, 2015

this is a great hotel to stay in , rooms are very clean and the staff are very helpful and all speak good English, It was good to have tea and coffee making facilities too and the continental breakfasts had a great choice even some hot options too. Would love to stay here again sometime

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Falls Church, Virginia
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 12, 2015

We frequently stay at the NH chain as we tour various countries. They are always nicely done with pleasant staff and competent restaurants. The Chapelle version is no exception. The room was large and the beds comfortable. We had a very nice meal in the restaurant. If we come back to the area we will use this hotel again.

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Quince D, General Manager at NH Capelle, responded to this review

Dear guests, Thank you for your choosing the The NH Hotel Group for your tours through different countries and we appreciate your positive feedback . We look forward to welcome you again on your next trip. Kind regards, Quince Dirks, Hotel Director More 

Hove, Belgium
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 7, 2015

We stay there regularly during our business trips in the east of Rotterdam. The hotel is located near the highway and has a large, guarded and free parking for guests. The staff is very friendly and the administrative part is handled fast and efficient. The rooms are spacious, there is a cozy bar and an extensive breakfast. Suitable for tourists... More 

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Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 31, 2015

The housekeeping need to begin to read do not disturb sign!! Simple as that!! U paid so u can have privacy!! The staff also dont greet no goodmorning nothing! I had stay in other NH and the staff was very friendly.they also need to educate them self how to be cordial to guest.

Was this review helpful? Yes 1
Quince D, General Manager at NH Capelle, responded to this review

Dear guest, Thank you for your feedback Our sincere apologies that the staff disturbed you in your room and did not see the sign. We will discuss your feedback with the responsible manager in the department and train the staff to improve their cordial behaviour. Kind regards Quince Dirks More 

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