We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 Sierre hotels

Casino Hotel

3.0 of 5 Hotel   |   Avenue General Guisan 19, Sierre 3960, Switzerland
Hotel amenities
Save Saved
You added Casino Hotel to your Saves list
Casino Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #5 of 5 hotels in Sierre
  • Overview
  • Reviews (21)
  • Photos (4)
  • Amenities
  • Q&A
  • Room tips (2)
  • Location
  • More
Write a Review

21 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Zurich, Switzerland
Top Contributor
101 reviews 101 reviews
50 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed November 5, 2013

OK hotel downtown Sierre, Valais. Absolutely clean. But very old style and the rooms need urgent refurbishment. Hotel looks much nicer on its website than in reality. Breakfast was average, but OK. And I terribly suffered from taking a shower with cold water because there was no hot water that day.

Was this review helpful? Yes
Warsaw, Poland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 14, 2013

not very modern but well-maintained hotel in a good location. Parking under the hotel, fast wifi. terrible breakfast, absolutely no choice. Reception very friendly helpful staff, as well as (I think) the owner. fantastic view from the window when you wake up :)

Was this review helpful? Yes
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 27, 2013

I have no idea who on god's earth thinks that this is a 3-star hotel. At best this is a 2-star property (and I am being too generous when I say this) The only positive is that it is close to the train station. But then Sierre itself is so small that everything is close to the train station. The... More

Was this review helpful? Yes 1
Niort, France
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 24, 2013

I stayed here for two nights during the Caprice festival. Although travelling with two friends there were no triple rooms so I had a single room, which in fact was a large double room. My friends also had a large double room with sofa bed, so I can't understand why they don't offer an option of triple rooms. The rooms... More

Was this review helpful? Yes
Top Contributor
64 reviews 64 reviews
58 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed March 11, 2013

We had a night in Sierre in advance of 2 nights in Miege as part of a trip to the Caprices Festival in Crans-Montana. There are only a very small handful of hotels in Sierre and we literally picked the cheapest and this was it (not particulary cheap at £98 a night without breakfast, especially when compared to the fraction... More

Was this review helpful? Yes
San Francisco, California
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 20, 2013

What a bad service honestly. Usually you go to a restaurant to be served well and get what you ask for but in this place this was not the case. We arrived and no one attended us therefore we just sat at a table. We were three and we asked for a meat fondue and a cheese fondue. The waiter... More

Was this review helpful? Yes
Zurich, Switzerland
Top Contributor
89 reviews 89 reviews
42 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed July 14, 2012

It is ok, if you don't spend much time in the room and no time in the hotel itself. Large rooms and bathrooms. Convenient: possibility to store your bike in a locked-up room in the cellar. If you want to get a good nights sleep: don't go there, because on one side you will hear the street noise and on... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 9, 2012

We stayed here for 2 nights while attending a music festival in Sierre. Hotel is basic, cheap but cheerful, the rooms are big with a decent sized and clean bathroom. Nice shower. Single beds in double room was bit of a downer. Centrally located, plenty of shops nearby, supermarket over the road, bars/cafes/coffee shops few yards away. 10 minute walk... More

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 9, 2010

Hotel is very minimal. The rooms are quite unpleasant. The furniture is dated, as is the carpet. The bathroom was equally unpleasant and not the cleanest. On the positive side, the bed was reasonable. The hotel staff was unkind and unhelpful. Try to avoid this hotel if you have a choice.

Was this review helpful? Yes
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 19, 2010

I booked it over e-mail. You can directly write to them and they respond pretty quickly. I stayed there 3 nights during a conference trip. Superb location, between railway station and funicular - both being within 3 min walk. Rooms are OK. Entrance is sidewise, not opening to the road beside- so you need to ask somebody first time. They... More

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Casino Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Casino Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casino Hotel

Address: Avenue General Guisan 19, Sierre 3960, Switzerland
Location: Switzerland > Swiss Alps > Valais > Sierre
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Casino Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Orbitz, Tingo, BookingOdigeoWL, Venere and Otel so you can book your Casino Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

4 photos of this hotel

Management photos: Courtesy of the property manager

All management photos (5)
Dining (1)
Room/suite (1)
Hotel & grounds (2)
Other (1)


Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Class
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer