Read the reviews before we went, but thought we'd give the benifit of our doubt........ Well wish we hadnt bothered going... No wow factor as you walked in, met by grummpy staff.. Floors were filthy,lifts wet and small.... Room was basic, mismatched bedding, balcony was dirty, The Food was inadequete for an all inclusive, No variety, boreing food., cold and... more

upon arrival everything seems good however yhe food all is unbelievable food left on floor forever waiting for tables to be cleared and the food was always cold. they never labelled anything so you had to guess what the meat was and when i complained they did start labeling it but guess what they called it veal but it was... more

Yes i know you get what you pay for i'v heard it all before, but if i put money into the phone i dont expect it not to work and not give the money back. Even less do i expect the staff to say they wont refund what the phone has kept as they are nothing to do with them!!!... more

We had read the reviews before we went and were apprehensive. We have no complaint really about the standard and cleanliness of the room we were given. Our main complaint was the lack of edible food. Until the night before we left there was nothing to say what the menu actually was, so it was a guessing game. The only... more

my 1st time abroad ever.food was terrible, everyone complaining.bar staff not helpfu,l spotless inside hotel pool not cleaned out.reception staff fab Pappas bar brill yuwan ozzaie ceaser nd john brill food good day nd night life there more

Before going to this hotel I read the reviews and wondered if we was doing the right thing by going??? After returning from a weeks holiday the answer is - YES!!! *The hotel was clean *The staff were friendly *Food was fresh and nicely presented I think the bad reviews are incredibly dramatic and very unnecessary................. I understand the fact... more

whats all the fuss its clean, tidy, the pool is far from dangerous (i found no broken tiles). oh! thats right no bacon and sausage in the morning well how many of you get upto full english everyday? why cant the british go abroad without taking tradition with them? bet you go looking for the english pub that serves your... more

SERIOSLY PEOPLE IT IS NOT BAD, i went with my bf for my 18, and there was no fault. was clean, although people did occasionally spill beer in the lifts (which wer abit on the small side) but that was it the room was cleaned EVERY day by the maids. there is quite a range of shops in calella too... more

Read reviews before we went and was doubtful, but went with an open mind. First impression in reception was not good clean but no wow factor. Our room was clean but on closer inspection light shades were broken and turned to wall so you couldn't see them straight off. Toilet moved everytime you sat on it. Only one wardrobe door... more