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Miami Hotel

C/Monturiol, 45, 08370 Calella, Spain
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1 room 1 adult
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Miami Hotel
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111 Reviews from our TripAdvisor Community

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Poole, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed September 20, 2015

Stayed here with my partner for a week and have to say our first impression was not good. We arrived Saturday evening at approximately 8.30 pm to be greeted by an extremely grumpy man on the reception desk ( skinny bloke with dark hair) I did look for a name badge but alas he wasn't wearing one. As you can... More 

Helpful?
Thank sunseeker190727
Bournemouth, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed September 19, 2015

My husband and I just returned from a 6 night stay at Miami Hotel. The hotel itself is nice, all public areas very clean and our room was adequate (apart from the bathroom door which didn't close). The reception staff were extremely friendly and helpful, as were the bar staff and female dining room staff. The food was OK, I've... More 

Helpful?
Thank martine c
TommyOZ14, Gerente at Miami Hotel, responded to this review

Dear martine c, Thank you for taking the time to provide us with some great feedback regarding your recent stay with us. I am very happy to hear you enjoyed our facilities and location, as well as the hospitality of most of our staff, however, I take note of your experience. We are looking forward to seeing you in a... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 17, 2015 via mobile

Stayed here for 4 nights in 3 separate rooms which were placed together. Staff at reception were extremely helpful and sorted our problems out immediately I.e when door card didn't work. Giving us directions etc. Found only 1 bar staff was pleasant the others were very rude huffed when u asked for snacks or questioned what a drink was etc.... More 

Helpful?
1 Thank freetheparrot
TommyOZ14, Gerente at Miami Hotel, responded to this review

Dear freetheparrot, Thank you for popping onto TripAdvisor to let us know how you got on during your recent stay with us. The team and I are really pleased to hear you and your family enjoyed our facilities and location. I use this opportunity to appologize about your All Inclusive experience, but this was our first season offering the service... More 

Level Contributor
7 reviews
3 of 5 stars Reviewed September 15, 2015

Thanks to clearness of the hotel and more than kind members of personnel and maids (only some of them, such as a lady with glasses, a young man with great smile), this hotel I'll rate so high. The rest is not as it should be in hotel of that type; our room was in some strange and far corner of... More 

Helpful?
Thank CONTE V
TommyOZ14, Gerente at Miami Hotel, responded to this review

Dear CONTE V, Thank you for taking the time to provide us with some feedback regarding your recent stay with us. I take note of your experience so we can provide a better service from now on. The team and I are really pleased to hear you enjoyed our location and food. Kind Regards, Tomas Mallol Manager More 

Belgrade, Serbia
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed September 15, 2015

We stayed for ten days on holiday in early September at this hotel. The hotel is perfectly located in a quiet place in the city where the live inhabitatnts of Calella and not in the second part where the majority of the other hotel. The hotel is modest but very, very clean. Everything shines of cleanliness. The staff knows little... More 

Helpful?
Thank bojana s
TommyOZ14, Gerente at Miami Hotel, responded to this review

Dear bojana s, Thank you for taking the time to provide us with some great feedback regarding your recent stay with us. I personally appreciate when Level 4 contributors on TripAdvisor give such a good review! As it is our main goal to make our guests holidays a pleasant and happy experience, the team and I are thrilled that you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 4, 2015 via mobile

We stayed here from the 30th of august for just a few days, we left today, we found the staff very pleasant, and we have a very good room very clean, apparently best one there! We had a double balcony, everything was good for a short break,the only thing we found there was not alot of food choice, and all... More 

Helpful?
1 Thank Natalie H
TommyOZ14, Gerente at Miami Hotel, responded to this review

Dear Natalie H, Thank you for popping onto TripAdvisor to let us know how you got on during your recent stay with us. The team and I are really pleased to hear you enjoyed your room as well as our hospitality and location. We all hope that it will not be too long until you can come back and visit... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 24, 2015 via mobile

I've been there with my boyfriend for ten days in August. I must say it' a very very very clean hotel, with swimming pool and comfortable rooms: the best ones are at the 4th floor (with balcony), just watch for the ones on the sides of the hotel (very little shower). Kind staff, though not so friendly with occasional clients..... More 

Helpful?
1 Thank Elena P
TommyOZ14, Gerente at Miami Hotel, responded to this review

Dear Elena P, Thank you for taking the time to provide us with some great feedback regarding your recent stay with us. As it is our main goal to make our guests holidays a pleasant and happy experience, the team and I are thrilled that you and your boyfriend enjoyed your time with us. We all hope that it will... More 

Bristol, United Kingdom
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 21, 2015

This is a decent three star hotel which is in a great location. The hotel is a 5 minute walk from the train station. We flew in to Barcelona airport and got the train to the hotel (takes just over an hour to Calella). On arrival at the hotel I was a bit concerned as there appeared to be a... More 

Helpful?
Thank Dawnislush
TommyOZ14, Gerente at Miami Hotel, responded to this review

Dear Dawnislush, Thank you for providing us with such good feedback. The staff and I are very happy your experience was so good, and you and your family had a pleasant holidays among us. I am also very satisfied our new All Inclusive Program is exceeding the expectations of families. We are looking forward to seeing you in a future... More 

Bucharest, Romania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 20, 2015

Sub-basic conditions in this hotel. Some examples: - poor breakfast with low quality food, margarin only (no butter at all), cold bacon and fried eggs floating on oils; - low quality drinks for breakfast (soft drinks and machine made coffee are almost undrinkable); - rooms are small with very thin walls; - bathrooms have their windows opening towards restaurant's kitchen... More 

Helpful?
1 Thank Liviu P
TommyOZ14, Gerente at Miami Hotel, responded to this review

Dear Liviu P, Thank you for providing us with some good feedback, I personally take note of it. I am really sorry we did not reach your expectations so you had to spend your holidays listing "sub-basic conditions". We are a three star hotel with no luxuries, and fortunately a very high percentage of our guests appraise their stay very... More 

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Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 13, 2015

Waiters and majority of staff rude to English. No entertainment. Food not great. Room very small and no fridge. No drink included with our evening meal (we had paid for half board) - not even water. Only good thing was the rooms were cleaned every day, fresh towels left and beds made.

Helpful?
1 Thank Cam B
TommyOZ14, Gerente at Miami Hotel, responded to this review

Dear Cam B, Thank you for your recent review. I would really appreciate it if you could contact me directly at contacte@hotelmiamicalella.com. I would very much like to have the opportunity to discuss your experience further. Warm Regards, Tomas Mallol Manager More 

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