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AC Hotel Ponferrada by Marriott

Certificate of Excellence
4.0 of 5
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Avda. Astorga, 2, 24400 Ponferrada, Spain
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AC Hotel Ponferrada by Marriott
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138 Reviews from our TripAdvisor Community

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    75
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (138)
  • Mar-May only
    (32)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (27)
All months
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Started here for the Camino way. Hotel modern, catered for business.room clean,modern.only stayed in it for around 6 hours. Staff friendly.Have a stamp for the pilgrim passport. The camino route is approx 1km from this hotel.there are more hotels closer to route.happy with stay.would recommend the hotel.

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ACPonferrada H, Director de Recepción at AC Hotel Ponferrada by Marriott, responded to this review

We are very grateful for your comments. We work to improve every day. We look forward to hearing from you. Best regards. More 

Ulverston, United Kingdom
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed June 24, 2015

Nice hotel in a nice town with a very good breakfast. It is out on the out-skirts a little bit but that suited us for what we wanted. Room very clean and with comfy beds. Bathroom was very clean also. Small rooms though, very small really. Wifi was not working properly at all. Took 20 mins to send a simple... More 

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ACPonferrada H, Front Office Manager at AC Hotel Ponferrada by Marriott, responded to this review

Dear Sir First of all, we apologize for your bad experience. Sometimes WI-FI is overloaded although is very strange that you had such a weak connection. We really are working to improve that situation. We hope see you again in our hotel and you can enjoy a good experience. Thanks for your comments. Best regards. More 

Lund, Sweden
Level Contributor
263 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed June 4, 2015

We stayed in this hotel while my husband was working at a local company. I liked the location as I could walk everywhere I wanted to go. There is a park across the intersection which I enjoyed a lot. No real place to have a drink. . . kind of a small bar in the entry.

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Dublin, Ireland
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 13, 2015

We stayed here during our Camino trip and decided to take 2 nights here as a break from the Camino. The hotel is very clean and from check in we found the staff to be very helpful & friendly. The breakfast buffet was lovely, I finally got some fresh fruit & we had a choice of hot eggs & bacon.... More 

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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 11, 2015

I wish I could have given it more stars. We've been at the Camino, exhausted. The place and the service were great. Heat wave with 90 degrees outside and NO air conditioning. I was told even though it was hot, the ac was not available. Made it for a VERY sweaty night.

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ACPonferrada H, Recepcion at AC Hotel Ponferrada by Marriott, responded to this review

Dear Francisco, We are deeply sorry, because your visit to our hotel was not as nice as you expected. We really appreciated your comment, so that, we are able to resolve the problem you have had. We will be very happy to see you again soon, and then, give you the rest and the comfort that we could not offered... More 

Munich, Germany
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 20, 2015

Should you need to stay in Ponferrada for leisure or on business, this AC hotel will meet your every need. Clean, friendly, well located, offering great breakfast buffet and part of the Marriott group, it was for me the perfect location. Ponferrada offers everything you want for a couple days rest: great food, history, wonderful scenarios and sport activities. Well... More 

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ACPonferrada H, Director de Recepción at AC Hotel Ponferrada by Marriott, responded to this review

Dear Mario B We are very grateful for your comments. We work to improve every day. We look forward to hearing from you. Best Regards. More 

Bangkok, Thailand
Level Contributor
67 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 8, 2014

I stayed here on 4th night of BOD-SCQ trip. Hotel staffs are very welcome for both reception and breakfast area. Room is nice and very clean as Marriott standard. There is mini-mart opposite the hotel which is very comfortable for our group.

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ACPonferrada H, Reception at AC Hotel Ponferrada by Marriott, responded to this review

Dear Glenfiddich1985, We want to say "thanks very much!" for your comments. It is a motivation to continue improving our work. We hope that all the group had enjoyed the Spanish trip, and of course, we're glad for our contribution. We send you our best regards ! More 

Denver
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 8, 2014

Great hotel. Right in the center of town easy walk from the train station great breakfast. Nice rooms very helpful staff. Booked on Expedia got very reasonable rate. Would stay again if in Ponferrada.

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 11, 2014

We paid 65 euros with a great breakfast - eggs, bacon, pastries etc The rooms are modern and large with bath tube, good A/C and fast free internet. good hotel to use as base to visit cacabelos, prada de tope and villafranco de biezo and astorga. you cant be it for the price. 15 minutes walk from the nice old... More 

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