Our holiday started with a poor reception.Having phoned hotel followed by an E mail to Riu re a room request 5 weeks prior to stay, on arrival, met by a very abrasively negative attitude informing us that we should have brought copy of E mail & allocated room on !st floor when we requested an upper floor ( hotel has... more

The beach is superb - towels are available from the hotel and there is direct access from the hotel.Sunbeds cost 3 euros each.3 red flag days out of 7 and the lifeguards are strict. Plenty of sunbeds around the pools and it never felt crowded. Most rooms have seaview so don't bother paying extra. Good walks in all directions by... more

We visited the Riu Palace during half term and took our 16 year old son. We chose the hotel for it's position on the beach as my husband and son are keen windsurfers. However, there was a "wind drought" for the week we were there and they didn't get to do any, but they did body surf which they thoroughly... more

The minor issues we had with the hotel building have been addressed in the refurbishment since our visit in 2006 without any change to the essential character of the hotel. From the moment you walk through the door everyone is unfailingly welcoming, helpful and pleasant, and our room was kept spotlessly clean. We particularly appreciated the extra touches to celebrate... more

I've just got back from a weeks stay at the Tres Islas(17th-24th Oct) and i'm wishing I was still there! It was our first holiday away with our two year old daughter and I must say we had a brilliant time. The hotel itself is immaculate and the staff are some of the best i've come across, they made us... more

Stayed here for a week from 10 October on a Thomas Cook Holiday from Belfast. We have stayed in the Tres Islas on 4 previous occasions but not since the extensive refurbshment programme. We were not disappointed with the new hotel standards and as usual the staff were superb in their levels of service. We recognised quite a few of... more

We stayed here from 30 Sept to 7 Oct 2009 and had a lovely time. On arrival your bags are whisked away and you relax in the foyer with a glass of sparklling wine whilst they process your documents. The staff are excellent and very friendly as were a lot of the guests which we found to be a combination... more

My review will be similar to many we read prior to travelling but I think it is always worth adding your views to those of others. We stayed for 7 days in a sea-view room and paid extra for this although we now believe that around 75% of all rooms have a sea-view anyway! Arrival was very slick even though... more

We have just returned from a week at the Riu Palace Tres Islas. The hotel is clean, the staff are efficient and friendly and the location is fab. The food is good in the main restaurant but do try the other restaurant, especially if you like being served! You don't get a much to eat but the quality and presentation... more