We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Norton

3.0 of 5
Hotel website
Hotel deals
1051 Park Avenue SW, Norton, VA 24273
Special Offer
Save 10-30%
Holiday Inn Norton
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #2 of 4 Hotels in Norton
A recent review
5 of 5 stars reviewed 3 days ago
Bob1789 Narvon Pa
Write a Review

100 reviews from our community

Traveler rating
    25
    32
    24
    12
    7
See reviews for
25
12
8
39
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
  • All months
    (100)
  • Mar-May only
    (27)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (21)
All months
Narvon Pa
Top Contributor
105 reviews 105 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

5-22-15 Holiday Inn Norton Va. This is a very well kept and clean hotel; a real find. Rms 111 and 229 are very nicely appointed with microwave and refrigerator. 229 is also very spacious. I found this hotel on the IHG Points Break Lists for 5k points. My daughter, son in law and 2 boys also came with us on... More 

Was this review helpful? Yes
Johnson City, Tennessee
1 review
3 of 5 stars Reviewed 1 week ago

Caution the water is very hot to the point you can see steam come off the water. If you are traveling with kids this may a danager. The road located beside the hotel is very busy with large trucks at night and will keep you awake. I would request a room on the other side of the hotel.

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel on our way to pigeon forge. We were able to use our points so it was a free night for us. We arrived late in the day and quickly got to our room. The room was average. The lighting in the room was not very bright. The room was clean and it worked for the... More 

Was this review helpful? Yes
Jackie S, General Manager at Holiday Inn Norton, responded to this review

We appreciate your patronage with us and appreciate your comments. I am sorry that I did not respond to your question. I will follow up with an email to you. More 

Norton, Virginia
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Basic Holiday Inn. Great indoor pool. Too close to the highway on back side of hotel. Traffic noise was troublesome. Within walking distance to local restaurants. Hotel was clean and service was good. The best part was the ease of exploring Norton and its location near a CVS Pharmacy and a small city park. If you can handle the traffic... More 

Was this review helpful? Yes
Jackie S, General Manager at Holiday Inn Norton, responded to this review

Thank you so much for your comments. Please accept our apology for any inconveniences that occurred during your stay.. Please visit us again. We appreciate your patronage. Thank you More 

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 24, 2015

This was our fourth or fifth stay at this particular hotel. The hotel, a five story newer structure, is clean and well-kept. The beds are not plush but they are clean and comfortable. The linens are not plush but certainly clean and I found the towels to be a bit larger than many other hotels in the area. Compared to... More 

Was this review helpful? Yes
Jackie S, Manager at Holiday Inn Norton, responded to this review

Thank you so much for staying with us. We appreciate all comments and feedback. We strive to be the hotel that all our guest love. Please visit us again. More 

Nashville, Tennessee
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 5, 2015

We stayed here a year ago and I must say the Lounge was much, much better this trip. The bartender was very good and friendly as well. The room was very nice and the service was excellent. There was 8 - 10 inches of snow and the parking lot was a mess, however, I do not see that as a... More 

Was this review helpful? Yes
Jackie S, General Manager at Holiday Inn Norton, responded to this review

We appreciate your patronage and hope you will visit us again. Thanks for all your comments and look forward to your next visit More 

Wytheville, Virginia
1 review
4 of 5 stars Reviewed February 23, 2015

I've stayed at this Hotel several times over the past few years and had great experiences. The staff is friendly and the rooms are always clean. This past stay was not as pleasant only because my room was located under the bar on Karaoke night and it was VERY loud. I complained to management the following week and they were... More 

Was this review helpful? Yes
Jackie S, Manager at Holiday Inn Norton, responded to this review

Thank you so much for your review. We appreciate all feedback and strive to have the hotel guests love. We look forward to you next visit. More 

Christiansburg, VA
1 review
1 of 5 stars Reviewed February 13, 2015

The room had "complimentary" ear plugs... Here's your sign! They should have warned us how loud it was going to be during check in. I would not have taken the room. The band was so loud we could hear every word. We were on the fourth floor. Drunks were hooting and hollering. Our whole room vibrated. The hotel should have... More 

Was this review helpful? Yes
Jackie S, General Manager at Holiday Inn Norton, responded to this review

Please accept our deepest apology for the inconveniences you suffered during your stay. We want all our guest to have the best hotel experience ever. Please give me a call do discuss this further. More 

Travelers are raving about these Norton hotels

4 of 5 stars
Show Prices
4 of 5 stars
Show Prices
4 of 5 stars
Show Prices
1 review
5 of 5 stars Reviewed January 30, 2015

These folks are awesome and Cassandra (the manager) will go out of their way to make your stay an enjoyable one!!! They can advise on local natural attractions and if you have a question or problem, Cassandra goes out of her way to research it and resolve it! Good people!

Was this review helpful? Yes
Jackie S, Manager at Holiday Inn Norton, responded to this review

Thank you for you great review. We strive to be the hotel that guests love More 

Ft Gay, Wv
Top Contributor
144 reviews 144 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 4, 2015

We stay here alot when we work in the Norton area and like this place its easy access off rt 23 is a huge plus for us !! The large parking lots os nice for our trucks also!! The staff is polite and helpful also which is a big plus

Was this review helpful? Yes
Jackie S, Manager at Holiday Inn Norton, responded to this review

Thank you for your review. We appreciate you patronage and look forward to your next visit More 

Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Hotel & grounds (7)
Viewed
View from room (5)
Viewed
Bathroom (3)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (2)
Viewed
Dining (4)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay