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Holiday Inn Norton

3.0 of 5
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1051 Park Avenue SW, Norton, VA 24273
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1 room 1 guest
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Holiday Inn Norton
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104 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (28)
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1 review
2 of 5 stars Reviewed June 17, 2015

No longer give breakfast coupons. The desk is to small to work on. No desk chair. No microwave. I am a platinum elite card holder. I am looking for somewhere else. Really went downhill over the last couple of years

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Jackie S, General Manager at Holiday Inn Norton, responded to this review

Thank you so much for staying with us. We appreciate your patronage and look forward to your next stay. More 

Ridgeway, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 14, 2015

Spent two nights there and was very pleased. The room was very nice and very clean. The staff was friendly. Had no problems so I cannot rate how they might have responded. Had dinner and breakfast in the restaurant. Food was delicious and very reasonable. My husband and I will certainly stay there again.

Was this review helpful? Yes 1
Jackie S, General Manager at Holiday Inn Norton, responded to this review

Thank you so much for your wonderful comments. We look forward to your next stay. Our staff appreciates all comments and we let them know that our guests appreciate them. More 

Stephens City, Virginia
1 review
5 of 5 stars Reviewed June 3, 2015

Very good staff from front desk to room service to restaurant upstairs will be back !!! Thanks to a great staff in Norton va job well done from the Rinkers in Stephens city va Hope that nothing ever changes pool was great too

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Jackie S, General Manager at Holiday Inn Norton, responded to this review

Thank you so much for your wonderful comments. Please visit us again. We appreciate your patronage More 

Louisville, Kentucky
1 review
2 of 5 stars Reviewed May 29, 2015

I will just list pros and cons. Cons: - tiny refrigerator - no microwave - rude, young help staff - overpriced food from restaurant - room service took as long as an hour - bugs in the room - comforter had cigarette burn holes - poor lighting - work desk / table was too small - poor water pressure -... More 

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Jackie S, Manager at Holiday Inn Norton, responded to this review

Thank you so much for your patronage. We appreciate all feedback and strive to be the best hotel we can be. Please stay with us again. We appreciate you and hope you will visit us again More 

Travelers are raving about these Norton hotels

Narvon Pa
Level Contributor
136 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed May 23, 2015

5-22-15 Holiday Inn Norton Va. This is a very well kept and clean hotel; a real find. Rms 111 and 229 are very nicely appointed with microwave and refrigerator. 229 is also very spacious. I found this hotel on the IHG Points Break Lists for 5k points. My daughter, son in law and 2 boys also came with us on... More 

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Jackie S, General Manager at Holiday Inn Norton, responded to this review

We appreciate all your wonderful comments and glad that you had a great stay with us. Please visit us again . More 

Johnson City, Tennessee
1 review
3 of 5 stars Reviewed May 18, 2015

Caution the water is very hot to the point you can see steam come off the water. If you are traveling with kids this may a danager. The road located beside the hotel is very busy with large trucks at night and will keep you awake. I would request a room on the other side of the hotel.

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Jackie S, General Manager at Holiday Inn Norton, responded to this review

Thank you so much for staying with us. We appreciate your comments and hope you will visit us again. More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 10, 2015

We stayed at this hotel on our way to pigeon forge. We were able to use our points so it was a free night for us. We arrived late in the day and quickly got to our room. The room was average. The lighting in the room was not very bright. The room was clean and it worked for the... More 

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Jackie S, General Manager at Holiday Inn Norton, responded to this review

We appreciate your patronage with us and appreciate your comments. I am sorry that I did not respond to your question. I will follow up with an email to you. More 

Norton, Virginia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 21, 2015 via mobile

Basic Holiday Inn. Great indoor pool. Too close to the highway on back side of hotel. Traffic noise was troublesome. Within walking distance to local restaurants. Hotel was clean and service was good. The best part was the ease of exploring Norton and its location near a CVS Pharmacy and a small city park. If you can handle the traffic... More 

Was this review helpful? Yes
Jackie S, General Manager at Holiday Inn Norton, responded to this review

Thank you so much for your comments. Please accept our apology for any inconveniences that occurred during your stay.. Please visit us again. We appreciate your patronage. Thank you More 

Atlanta, Georgia
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 24, 2015

This was our fourth or fifth stay at this particular hotel. The hotel, a five story newer structure, is clean and well-kept. The beds are not plush but they are clean and comfortable. The linens are not plush but certainly clean and I found the towels to be a bit larger than many other hotels in the area. Compared to... More 

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Jackie S, Manager at Holiday Inn Norton, responded to this review

Thank you so much for staying with us. We appreciate all comments and feedback. We strive to be the hotel that all our guest love. Please visit us again. More 

Nashville, Tennessee
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 5, 2015

We stayed here a year ago and I must say the Lounge was much, much better this trip. The bartender was very good and friendly as well. The room was very nice and the service was excellent. There was 8 - 10 inches of snow and the parking lot was a mess, however, I do not see that as a... More 

Was this review helpful? Yes
Jackie S, General Manager at Holiday Inn Norton, responded to this review

We appreciate your patronage and hope you will visit us again. Thanks for all your comments and look forward to your next visit More 

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