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All 4 Norton hotels

Holiday Inn Norton

3.0 of 5 Hotel   |   1051 Park Avenue SW, Norton, VA 24273
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Ranked #3 of 4 hotels in Norton
A recent review
4 of 5 stars reviewed 6 days ago
Travelrer Charlottesville, Virginia
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75 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
Charlottesville, Virginia
Top Contributor
79 reviews 79 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

There are so many types of hotels..but, not in this area of Virginia. We stay in this part of SW VA annually for a dental mission. Hotel choices are limited. This hotel is by far the best available in our experience. The hotel is clean and the rooms have comfortable beds and linens. The staff is polite and helpful. The... More

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11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Holiday Inn Of Norton Va, Was a very nice and clean place to stay,The lounge was very nice, Everyone that we came in contact with was friendy,I would stay here again next time i'am that way, Felt safe.

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

I have never written a review before. But the sad service I had here compelled me to write one. Terribly noisy, not because of the trucks,but because of other tenants. The "night crew" was unable to replace my "taken" do not disturb sign because it was "house keepings problem". Between the pool being down because it was full of shampoo,... More

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Richmond, Virginia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I will begin by saying this hotel is in a good location in town, very close to restaurants and convenience stores. The room was nice, clean, had a mini fridge and a large bathroom. The front desk staff was nice and helpful with any questions. However, the hallways have a very strong smoke odor. It was so strong I asked... More

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Raleigh, North Carolina
Top Contributor
96 reviews 96 reviews
30 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed June 16, 2014

Was a little worried by some of the reviews. However our stay was excellent. First the room was on second floor right by the highway near the stop light. Room was clean and nice with lots of room and a sofa and table and chairs. Could I hear the traffic? Yes, but we slept fine. I did hear the trucks... More

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13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 6, 2014

Room was not bad. Tv channels were not. Missing some sports channels like nbcs. Train runs right behind the hotel. To be fair i only heard it once but that was enough. Oddly enough the building did not have a holiday inn sign on it. It was a little confusing pulling up. Nice little town though not really any good... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Norton, responded to this review

Dear Aaron R, Thank you for taking the time to review our property. I am pleased to note that your positive comments about our rooms and on-site restaurant. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. I am sorry about the noise and lack of signage... More

St. Louis, MO
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 27, 2014

Stayed 2 nights at this hotel on business. The front desk staff was OK. Not overly welcoming. Room was clean and everything worked as advertised. Only issue I encountered was with the traffic noise that started around 5:30am. The hotel backs up to a fairly busy road so it can get noisy with trucks started and stopping - especially early... More

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IHGCare, Guest Relations Manager at Holiday Inn Norton, responded to this review

Dear STLTravelDave, Thank you for taking the time to share your feedback about your recent stay with us. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your inconvenience with the noise. We take all feedback seriously. It helps us gauge what we are doing right and what... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 12, 2014

Comments : Hello, My partner is currently on a business trip here for two weeks in Norton, VA. On April 2, 2014 I arrived at the hotel to join my parnter for the remainder of his trip and have never been treated so rude at a Holiday Inn hotel branch. First, the hotel staff has a negative/non-helpful body language attitude about any/all... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Norton, responded to this review

Dear Afterb, Thank you for taking the time to leave a review about your experience. We do take these claims very seriously and are glad to see you have been in contact with our Customer Care department. We have sent you an email to the address on record with additional information which should arrive shortly. We look forward to being... More

Charleston, West Virginia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 2, 2014

Front desk very helpful. Easy to find, walking distance to several restaurants. Busy little town just off the music highway. I will stay here again. Very clean and nice to have a fridge and a microwave.

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Senior Contributor
31 reviews 31 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 16, 2014

First time staff was nice and very helpful at front desk. Restaurant staff was rough we came in late for breakfast 10am and they were not happy to see us. Now stay two reservation person transferred me to some promo person without giving me my confirmation number Front desk was not very friendly. We asked for extra blankets and pillows... More

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IHGCare, Guest Relations Manager at Holiday Inn Norton, responded to this review

Dear eeseasdaszds, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

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Additional Information about Holiday Inn Norton

Address: 1051 Park Avenue SW, Norton, VA 24273
Phone Number:
Location: United States > Virginia > Norton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Norton 3*
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Also Known As:
Holiday Inn Norton Hotel Norton
Norton Holiday Inn
Holiday Inn Norton Virginia

44 photos of this hotel

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Hotel & grounds (7)
View from room (5)
Bathroom (3)
Room/suite (5)
Pool/beach area (1)
Dining (1)
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Room/suite (9)
Hotel & grounds (2)
Dining (4)
Other (6)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
New Hotel is Located in the Heart of Norton's Business DistrictTravelers looking for lodging in Norton, VA can enjoy a comfortable stay at the Holiday Inn hotel in Norton VA, located just off Highway 23 and surrounded by the scenic Appalachian Mountains.Our accommodations in Norton, VA are perfectly suited for families with our ideal location near area attractions like the High Knob Observation Tower, Flag Rock Recreational Area, Lonesome Pine Raceway, Grayson Lake State Park and Mountain Rose Vineyards. Your family can explore Virginia's history by driving along the Crooked Road, Virginia's Music Heritage Trail or by visiting the Southwest Virginia Museum, located just 10 miles from our hotel in Norton.Business and leisure travelers alike enjoy staying at our Norton, VA hotel, located in the heart of the city near many area businesses, like the Mountain View Medical Center, Pepsi Bottling Plant, Old Dominion Power Company and the Virginia Mining Association. You can take advantage of the convenient 24-hour business center and premium event facilities, which can seat up to 250 people. Our Norton hotel also provides free high-speed, wireless Internet access.While lodging at our hotel in Norton, VA, enjoy our amenities like the heated, indoor pool, 24-hour fitness center and on-site restaurant, where kids under 12 can eat for free. Book your hotel reservation today and take advantage of our great Norton hotel's room deals and rates. ... more   less 
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