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All 4 Norton hotels

Holiday Inn Norton

3.0 of 5 Hotel   |   1051 Park Avenue SW, Norton, VA 24273
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Ranked #3 of 4 hotels in Norton
A recent review
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82 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

This is a good hotel and good price, but the long black haired clerk with glasses was horribly nasty..It seemed like every time we need something she would act like it was an inconvenience to her. We couldn't get toilet paper in our room bcuz she loved talking on the phone.Asked for a microwave, so she had someone bring it... More

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Roanoke, Virginia, United States
20 reviews 20 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here just for fun one night and the place was great! We loved the restaurant and the pool and business center there was NO problem with the noise like other reviews said but there are eat plugs just in case. That night we decided to go to the drive inn theater just up the mountain in Appalachia VA... More

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Jackie S, Manager at Holiday Inn Norton, responded to this review

Thank you so much for staying with us at the Holiday Inn of Norton, We appreciate all feedback and want all of our guests to have the best hotel experience ever!! We hope to see you again real soon. More

Washington DC, District of Columbia
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjioyed my stay here. Norton is within a fairly easy drive from attractions in Bristol and Abingdon. I was impressed with the friendlyness of the staff and the cleanliness of the property. The clorene odor was extreme at the pool so I didn't use it. No other problems.

Was this review helpful? Yes
Jackie S, General Manager at Holiday Inn Norton, responded to this review

Thank you so much for your review on Trip Advisor. We appreciate all of our guests and their feedback. Our staff loves the compliments about our hotel. We take pride in our service we offer and guests and strive to do our best. Please visit us again. More

Nashville, Tennessee
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights for business. Room was very good and the staff was friendly and helpful. However I must advise against the Lounge on Sunday and Monday. The bartender was a north-end of a south bound horse. Just awful! We finished our 1 drink and went somewhere else. I refuse to spend my money and be insulted by a... More

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Fletcher, North Carolina
Senior Contributor
24 reviews 24 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Found hotel to be clean and accommodating but is at a fairly busy intersection. Compression brakes on coal trucks slowing for traffic signal are very disturbing. A city ordinance would certainly help the sleepless night in Norton. Earplugs are in the rooms but highly recommend you take a fan or some other device to help cover the noise. Odd numbered... More

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Defiance, Ohio
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was our home for a weekend trip to VA. It was clean, the staff was helpful, and the restaurant/bar upstairs was good. But a build up of wax on the chairs in the room got all over us and ruined a pair of my pants. The coffee provided in the room was pretty nasty. And the most irritating... More

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IHGCare, Guest Relations Manager at Holiday Inn Norton, responded to this review

Dear grammyre, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. On the other hand, I would like to apologize for the... More

Annandale, Virginia
1 review
5 of 5 stars Reviewed July 26, 2014

We selected the Holiday in based on previous experiences by other teams in past years. We found the rooms nice, clean, well maintained, comfortable and roomy. Being with a baseball team there was lots of room for equipment and luggage that we appreciated. The breakfast in the hotel was great for keeping the team on schedule and getting the boys... More

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Charlottesville, Virginia
Top Contributor
79 reviews 79 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 20, 2014

There are so many types of hotels..but, not in this area of Virginia. We stay in this part of SW VA annually for a dental mission. Hotel choices are limited. This hotel is by far the best available in our experience. The hotel is clean and the rooms have comfortable beds and linens. The staff is polite and helpful. The... More

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

Holiday Inn Of Norton Va, Was a very nice and clean place to stay,The lounge was very nice, Everyone that we came in contact with was friendy,I would stay here again next time i'am that way, Felt safe.

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1 review
2 of 5 stars Reviewed July 15, 2014 via mobile

I have never written a review before. But the sad service I had here compelled me to write one. Terribly noisy, not because of the trucks,but because of other tenants. The "night crew" was unable to replace my "taken" do not disturb sign because it was "house keepings problem". Between the pool being down because it was full of shampoo,... More

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IHGCare, Guest Relations Manager at Holiday Inn Norton, responded to this review

Dear RGraham72, Thank you for taking the time to review our property. We are truly sorry for the conditions you experienced during your stay. We appreciate you bringing your concern to our attention and rest assured, your input will be shared with our management team for the purpose of bringing improvement to this identified weakness and rectify any unsatisfactory experiences.... More

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Additional Information about Holiday Inn Norton

Address: 1051 Park Avenue SW, Norton, VA 24273
Phone Number:
Location: United States > Virginia > Norton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Norton 3*
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Also Known As:
Holiday Inn Norton Hotel Norton
Norton Holiday Inn
Holiday Inn Norton Virginia

44 photos of this hotel

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Room/suite (5)
Pool/beach area (1)
Dining (1)
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Room/suite (9)
Hotel & grounds (2)
Dining (4)
Business center/function rooms (1)
Other (5)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
New Hotel is Located in the Heart of Norton's Business DistrictTravelers looking for lodging in Norton, VA can enjoy a comfortable stay at the Holiday Inn hotel in Norton VA, located just off Highway 23 and surrounded by the scenic Appalachian Mountains.Our accommodations in Norton, VA are perfectly suited for families with our ideal location near area attractions like the High Knob Observation Tower, Flag Rock Recreational Area, Lonesome Pine Raceway, Grayson Lake State Park and Mountain Rose Vineyards. Your family can explore Virginia's history by driving along the Crooked Road, Virginia's Music Heritage Trail or by visiting the Southwest Virginia Museum, located just 10 miles from our hotel in Norton.Business and leisure travelers alike enjoy staying at our Norton, VA hotel, located in the heart of the city near many area businesses, like the Mountain View Medical Center, Pepsi Bottling Plant, Old Dominion Power Company and the Virginia Mining Association. You can take advantage of the convenient 24-hour business center and premium event facilities, which can seat up to 250 people. Our Norton hotel also provides free high-speed, wireless Internet access.While lodging at our hotel in Norton, VA, enjoy our amenities like the heated, indoor pool, 24-hour fitness center and on-site restaurant, where kids under 12 can eat for free. Book your hotel reservation today and take advantage of our great Norton hotel's room deals and rates. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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