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All 4 Norton hotels

Holiday Inn Norton

3.0 of 5 Hotel   |   1051 Park Avenue SW, Norton, VA 24273
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Ranked #3 of 4 hotels in Norton
A recent review
4 of 5 stars reviewed 2 weeks ago
QueenOfTh3Road Charleston, West Virginia
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68 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
1 review
2 of 5 stars Reviewed 1 week ago

Comments : Hello, My partner is currently on a business trip here for two weeks in Norton, VA. On April 2, 2014 I arrived at the hotel to join my parnter for the remainder of his trip and have never been treated so rude at a Holiday Inn hotel branch. First, the hotel staff has a negative/non-helpful body language attitude about any/all... More

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Charleston, West Virginia
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 2 weeks ago

Front desk very helpful. Easy to find, walking distance to several restaurants. Busy little town just off the music highway. I will stay here again. Very clean and nice to have a fridge and a microwave.

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16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 16, 2014

First time staff was nice and very helpful at front desk. Restaurant staff was rough we came in late for breakfast 10am and they were not happy to see us. Now stay two reservation person transferred me to some promo person without giving me my confirmation number Front desk was not very friendly. We asked for extra blankets and pillows... More

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IHGCare, Guest Relations Manager at Holiday Inn Norton, responded to this review

Dear eeseasdaszds, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed February 1, 2014 via mobile

The restaurant is delicious and hotel service rivaled fancier hotels I have stayed in. When I arrived I was in a king room on the first floor that overlooked the pool area, I asked for a different room with more privacy and was quickly accommodated no questions asked. Both rooms were spotless, new carpet, comfortable beds with newer clean smelling... More

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Bluff City, Tennessee
2 reviews
1 of 5 stars Reviewed December 16, 2013 via mobile

I am working out of town and needed an altered check in schedule . 6am - and I would be checking out at 1 am . The person on the phone said he would have to charge me for 2 nights . I told the person on the phone that I have stayed in this location for corporate business several... More

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IHGCare, Guest Relations Manager at Holiday Inn Norton, responded to this review

Dear Mkrim, Thank you for your candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. I am truly sorry our hotel did not meet your expectations this particular day. We take all reviews positive and negative very seriously, and your feedback will help us improve... More

Travelers are raving about these Norton hotels

Rocky Mount, Virginia
1 review
1 of 5 stars Reviewed November 7, 2013 via mobile

I have been staying at this hotel for over a year. I get 4-6 rooms for four days at a time every week. The service sucks, everyone has attitude and never puts me in the rooms I reserved. I always request a fridge and microwave in room as well as being located in a room on the parking lot side... More

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IHGCare, Guest Relations Manager at Holiday Inn Norton, responded to this review

Dear Billis31, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More

North Manchester
3 reviews 3 reviews
5 of 5 stars Reviewed September 28, 2013

My fiance' and I stayed at the Holiday Inn in Norton, Va in late September 2013. The hotel was very comfortable, and the attendants were hospitable. Although the first night we were there, there was very loud music from the 5th floor bar. After i explained my dismay to the front desk she took care of the problem for me... More

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Chesterfield, Virginia
Top Contributor
162 reviews 162 reviews
54 hotel reviews
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed August 28, 2013

It's been around 10 years since I worked in the area, and my memories of the hotel options didn't make me excited to return. I was, however, extremely surprised when I checked into the Holiday Inn in Norton. The hotel is located in the old downtown area, but is a nice addition to the main street. Rooms are spacious, clean,... More

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Canton, NC
Top Contributor
86 reviews 86 reviews
28 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed August 19, 2013

We were staying in Norton for 3 nights and I checked all the hotels in the area. The reviews were awful for the rest, so we thought we would give Holiday Inn a try. We were very pleased. When we checked in, the manager said he was putting us on the back hall which was quiet. After seeing these reviews... More

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Clearwater, Florida
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 27, 2013

I have to be in the Norton area for business each month. This is the only hotel in which I would stay. The hotel is only a few years old and reasonably appointed. It is a busy place!! It was completely full for the entire two week period of time I was there earlier this month. It is not fancy,... More

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Additional Information about Holiday Inn Norton

Also Known As:
Holiday Inn Norton Hotel
Holiday Inn Norton Hotel Norton
Norton Holiday Inn
Holiday Inn Norton Virginia
Address: 1051 Park Avenue SW, Norton, VA 24273
Phone Number:
Location: United States > Virginia > Norton
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Norton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Norton 3*
Official Description (provided by the hotel):
New Hotel is Located in the Heart of Norton's Business DistrictTravelers looking for lodging in Norton, VA can enjoy a comfortable stay at the Holiday Inn hotel in Norton VA, located just off Highway 23 and surrounded by the scenic Appalachian Mountains.Our accommodations in Norton, VA are perfectly suited for families with our ideal location near area attractions like the High Knob Observation Tower, Flag Rock Recreational Area, Lonesome Pine Raceway, Grayson Lake State Park and Mountain Rose Vineyards. Your family can explore Virginia's history by driving along the Crooked Road, Virginia's Music Heritage Trail or by visiting the Southwest Virginia Museum, located just 10 miles from our hotel in Norton.Business and leisure travelers alike enjoy staying at our Norton, VA hotel, located in the heart of the city near many area businesses, like the Mountain View Medical Center, Pepsi Bottling Plant, Old Dominion Power Company and the Virginia Mining Association. You can take advantage of the convenient 24-hour business center and premium event facilities, which can seat up to 250 people. Our Norton hotel also provides free high-speed, wireless Internet access.While lodging at our hotel in Norton, VA, enjoy our amenities like the heated, indoor pool, 24-hour fitness center and on-site restaurant, where kids under 12 can eat for free. Book your hotel reservation today and take advantage of our great Norton hotel's room deals and rates. ... more   less 
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