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SENTIDO Mallorca Palace

Certificate of Excellence
Avenida Ses Savines 148, 07560 Sa Coma, Majorca, Spain
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SENTIDO Mallorca Palace
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162 Reviews from our TripAdvisor Community

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Traveler rating
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    34
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24
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Sandhurst, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I booked last minute holiday to Sa Coma with Thomas Cook on an all inclusive basis. The hotel itself is set few minutes walk from the beach and certainly looked to be the best in the area. The check in was efficient and friendly and our cases were taken to our room while we received our room... More 

Was this review helpful? Yes 1
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear Susan, Thank you very much for taking the time to share your experience and for choosing in last minute SENTIDO Mallorca Palace*****for your holiday. Nice to know that you were happy with your choice. We are really delighted to read that you had a fantastic and relaxing time in Mallorca and were satisfied with our staff, food and entertainment.... More 

Witney, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I have just spent two weeks all-inclusive at the Mallorca Palace so let’s get the sunbed issue out of the way first as it seems to be the first thing most reviews mention. We always get to the pool around 7:45 and stay in the cooler early morning sun till about 8:30 before breakfast as did some... More 

Was this review helpful? Yes 1
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear Guest, Thank you very much for staying two weeks in our SENTIDO Mallorca Palace*****and for your detailed review in Tripadvisor. We are very happy about your comment, that our hotel was one of the loveliest, most relaxing and friendly hotels you’ve ever stayed in. It feel us with proud to know, that you were satisfied with the food, staff,... More 

Cheshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we landed until the day we left service was five star. The room was spotless the hotel was spotless, staff were friendly, helpful and fun. The pool area was beautiful. The food was superb, there was something for everyone,. We love good food and the standard was extremely high. Our first visit but by no means our... More 

Was this review helpful? Yes 1
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear Guest, thank you very much for select our hotel for your holidays and for your lovely comment in Tripadvisor! It's really nice to hear that you had a nice time with us and that you will visit the SENTIDO Mallorca Palace*****again in the future! After hear that our standards and services are extremly high filled us with pride -... More 

common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

i spend 3 nights here with HB, everything was perfect, food,drinks,room,conditions.... keep going like that.... in future maybe is good to make open air disco for yours costumers to dont have to go in calla millar, anyway i was verry happy to spend my holiday here,,,,thank you

Was this review helpful? Yes 1
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience and for choosing SENTIDO Mallorca Palace***** for your holiday. Our staff are delighted to read that you were happy to spend your holiday with us and it's a real pleasure to know that you were satisfied with everything!!! Thank you very much! Hope to see you... More 

Tewkesbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having read about people's comments prior to visiting on June 30th for 7 days, I was slightly concerned about views which were detrimental to the service ,sun loungers etc. On arrival, entrance is through rotating doors into a most wonderful, clean and welcoming oasis bringing calm and sophisticated aspects for the guests.Do not listen to complaints about service and lack... More 

Was this review helpful? Yes 6
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear guest, On behalf of the entire team and management we thank you for stay at our SENTIDO Mallorca Palace***** and for your great review in Tripadvisor. It is a pleasure to read this wonderful description and it is really nice to know, that you spend a nice time with us. Our staff are delighted to read that you were... More 

Vilvorde
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed there only 2 nights, waiting for my first choice hotel to end their renovation works and hotel is OK but swimming pool is way to crowdy! at 09:30 almost all sunbeds are already reserved and people almost sitting on each others laps, not my cup of tea ;o( The food was of very good quality though and nice... More 

Was this review helpful? Yes
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear Madam, Thank you very much for visiting the SENTIDO Mallorca Palace***** and sharing your feedback in Tripadvisor. It is very gratifying to read that you enjoyed your holidays with us. Referring to the sunbeds and although it is not a simple issue to regulate, we have taken measures of information, appealing to customers to respect the rules of use... More 

Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

First class hotel ruined by cigarette smoke. We stayed for two weeks 23 June to 7 July. Smoking is permitted by the pool,in the pool bar and cafe,in the terrace restaurant, in the entertainment lounge and on balconies. It is not allowed in the main indoor restaurant but give this opens onto the terrace the stink of cigarettes even pervades... More 

Was this review helpful? Yes 2
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear guest, Thank you very much for taking the time to share your feedback. It is really nice to know, that you were satisfied with our staff and room and we are delighted to read that for you our hotel is first class. On the other hand we regret that you felt disappointed because of the smoking regulation. We just... More 

Inverness, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 10 days from June 4th on bed and breakfast basis. On arrival we were welcomed by the reception staff and given a cooling face towel and a glass of cava. While we were checked in and given some information about the hotel our bags were taken to our room. The room was lovely with a pool... More 

Was this review helpful? Yes 5
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear Korkido, Thank you very much for choosing SENTIDO Mallorca Palace***** and for sharing your experience with the rest of travelers. It is a real pleasure to know that you enjoyed our service, food, room & all our Hotel facilities. The topic with the sunbeds is being a problem with difficult solution and we have managed it to minimize. In... More 

Ware, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

hi we stayed there for 10days 13/6/15 ,on arrival told staff I had bad back and needed a soft bed ,while we were unpacking the cleaning staff came and put bed toppers on and I slept real good for the whole of my holiday.Pool man was great he always made sure I had 2 sunbed cushions so my bed was... More 

Was this review helpful? Yes 1
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear Elizabeth, I appreciate that you have devoted your time to write a comment about your experience on TripAdvisor. It is truly a pleasure to know you have enjoyed your stay with us. Hoping for an opportunity to welcome you soon at the Sentido Mallorca Palace***** Best regards, More 

common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A fantastic hotel with possibly the best swimming pool in Mallorca! Even when fully booked the hotel never seems crowded or overly busy. The staff are, almost without exception, friendly, efficient and helpful. I cannot fault this hotel - I just wish I could pick it up and move it to a more picturesque location.

Was this review helpful? Yes 3
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear Jo, On behalf of the entire team and management we thank you for stay at our SENTIDO Mallorca Palace***** and for your great review in Tripadvisor. we are more than happy to hear, that you were satisfied with the service and staff and enjoyed your stay! It would be great to see you again in Sa Coma Best wishes More 

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