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SENTIDO Mallorca Palace

Certificate of Excellence
Avenida Ses Savines 148, 07560 Sa Coma, Majorca, Spain
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1 room 1 guest
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SENTIDO Mallorca Palace
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186 Reviews from our TripAdvisor Community

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Traveler rating
    115
    38
    22
    9
    2
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28
122
4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
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    (186)
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    (31)
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    (39)
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    (4)
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Durham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We first visited this Hotel in 2014 and didn't think it could get any better, Our holiday this year in August 2015 surpassed our previous holiday by a country mile !!!!! This hotel with its forward thinking manager and its wonderful, wonderful concierge Patricia (Hi) have moved the hotel to another level . The hotel as ever was spotlessly clean,... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

So far it has been a disappointing stay. We are feeling very underwhelmed in what it did say was a 5 star hotel. Yes the hotel and room is sparkly clean and the food is very good. However I would expect the little luxuries to be included and everything to be working, we have experienced noisy air con fan, leaking... More 

Was this review helpful? Yes 1
Swindon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is our second stay at the Mallorca Palace & once again our expectations were exceeded. We arrived later than expected, around 2am, to be greeted by Adrian the night time receptionist. He recognised us from last year and welcomed us back which made us feel at home straight away. Adrian led us to the restaurant where there was plated... More 

Was this review helpful? Yes 4
PatriciaFranko, Director de Relaciones Públicas at SENTIDO Mallorca Palace, responded to this review

Dear guest, On behalf of the entire team and management we thank you for staying the second time in our Hotel and for your positive review in Tripadvisor. Our staff is delighted to read that there are very helpful and friendly and enjoyed our all inclusive package, room and cleanliness. Also it’s very nice to know, that the expectation you... More 

Worthing, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

From the moment we stepped off the coach to the moment we got back on for the return trip we were looked after by an attentive staff who were determined to make sure we had a great holiday. All staff worked as a team and took pride in their work. They worked long hours, swapped roles effortlessly and were cheerful... More 

Was this review helpful? Yes 1
PatriciaFranko, Director de Relaciones Públicas at SENTIDO Mallorca Palace, responded to this review

Dear Laurie, Thank you very much for taking the time to share a review and for choose the Hotel SENTIDO Mallorca Palace***** for your holidays. It’s really nice to know that you had a great and relaxing stay here in Mallorca and it feel us with pride that you were satisfied with the staff, food and entertainment/ activities. Thank you... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spent a week here with the husband and found staff extremely accommodating. Every thing we asked for was provided with no fuss. Loads of sun loungers and spotlessly clean. Food was great suite was lovely with TV double balcony spa bath and maid service day. Would recommend for a quiet relaxing break. Thank you x

Was this review helpful? Yes 1
PatriciaFranko, Director de Relaciones Públicas at SENTIDO Mallorca Palace, responded to this review

Dear Martine, Thank you very much for staying one week in our SENTIDO Mallorca Palace***** and for your positive opinion in Tripadvisor. We are very happy that you had a relaxing break and that you were satisfied with our staff and food. We are hoping to welcome you soon Best regards from the entire team and management More 

Glasgow, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

From arrival till departure we were well looked after and made to feel very welcome. Our room was on the ground floor which we were not sure about at first but was actually great for access to the pool and sun beds. The food was excellent with lots of variety and very good service. We hired a car for a... More 

Was this review helpful? Yes 1
PatriciaFranko, Director de Relaciones Públicas at SENTIDO Mallorca Palace, responded to this review

Dear Laura, At first we want thank you for your kind words in Tripadvisor and for choosing our SENTIDO Mallorca Palace***** for your holiday. It makes us happy to read, that you enjoyed our food and hotel-service and that you had a lovely stay! Mallorca is very beautiful to explore – nice that you had fun! We are very pleased... More 

London, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We got back last week, had two weeks usually have three! The hotel has been taken over this year but the staff are all still there. We have been going since the place opened many years ago. What can I say.. It's perfect for a lovely relaxing break. All the staff work very hard and are all wonderful and look... More 

Was this review helpful? Yes 1
PatriciaFranko, Director de Relaciones Públicas at SENTIDO Mallorca Palace, responded to this review

Dear Mrs. and Mr. Digby, Thank you very much for your lovely words in tripadvisor and for staying two weeks in our hotel SENTIDO Mallorca Palace***** It’s really nice to read that you came since 1999 and that you had a lovely relaxing break. Also it’s nice to let us know, that the hotel-staff is wonderful and that you will... More 

Manchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Although it's now a year since I stayed at the Mallorca Palace, I really want to add a review now, as I had such an amazing time there, and have many happy memories! Everything about the hotel is worthy of its five star status: Beautiful rooms - clean and airy with a very efficient air conditioning system, comfy beds and... More 

Was this review helpful? Yes 2
PatriciaFranko, Director de Relaciones Públicas at SENTIDO Mallorca Palace, responded to this review

Dear Deborah, At first we want thank you for your really lovely words in Tripadvisor and for choose us again for your holiday. Our staff and management are really pride that you had an amazing time and many happy memories with us. Also we are delighted to read, that everything about the hotel is five star with pleasant, friendly and... More 

Belfast, Ireland
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon arrival we were greeted with a complimentary glass of cava and were also upgraded to a suite (for free) which was amazing. All the rooms have a balcony with table and chairs and a pool view. The pool and pool area is gorgeous, very serene and relaxing. It rained for a couple of days while we were there so... More 

Was this review helpful? Yes 2
PatriciaFranko, Director de Relaciones Públicas at SENTIDO Mallorca Palace, responded to this review

Dear Emma, At first we want to thank you for your lovely review and for staying in the hotel SENTIDO Mallorca Palace*****. It’s really nice to know that you had a lovely and relaxing stay in one of our nice suites. Also we are delighted to read that you were happy with the hotel, food and staff. Thank you again... More 

Wales, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Me and my partner stayed at this hotel for 11 nights. On arrival we were disappointed with the attitude of a member of staff. After a long journey and an hour transfer in a non air- conditioned bus in 34•C heat the last thing I needed was someone look at me and speak to me as I was rubbish. Thomas... More 

Was this review helpful? Yes 2
PatriciaFranko, Director de Relaciones Públicas at SENTIDO Mallorca Palace, responded to this review

Dear guest, Thank you very much for staying with us and for your detailed review. We are really sorry that you hadn’t a good start, but I’m sure it was a misunderstanding with the confirmation-email on the arrival. But we are glad, that you were satisfied in general with our staff and service and you had a nice and relaxing... More 

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