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SENTIDO Mallorca Palace

Certificate of Excellence
Avenida Ses Savines 148, 07560 Sa Coma, Majorca, Spain
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SENTIDO Mallorca Palace
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151 Reviews from our TripAdvisor Community

Traveler rating
    91
    32
    18
    8
    2
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23
99
3
Business
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (151)
  • Mar-May only
    (31)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (4)
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London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned after staying 22nd - 26th June. On checking in we were offered a glass of orange juice or cava and were informed we had been upgraded to a suite which was a nice surprise. Room was lovely, spacious and spotless with great double balcony overlooking the pool. Beds are as others have said, brick hard but this is... More 

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London, United Kingdom
4 of 5 stars Reviewed 4 days ago NEW

We have just returned from a week at the hotel, back on 27 June. The hotel is an oasis of peace, whilst other hotels in the area provided loud music all day and evening, this peace was much welcomed. We had a suite which offered an excellent two room set up, and sunbeds on the terrce too. The hotel staff... More 

Was this review helpful? Yes 1
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear Malc, On behalf of the entire team we thank you for your great review in Tripadvisor. We are really happy, that you spent an excellent chilled break in our SENTIDO Mallorca Palace***** The topic with the sunbeds is being a problem with difficult solution and we have managed it to minimize. In any case everything is improvable and your... More 

1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

Recently stayed at this hotel 19-26 June far from a five star,on arrival was greeted by friendly receptionist and offered glass of Orange juice or cava that was a nice touch then was asked if we needed safety deposit box it would cost 14 euros for the week and had to hand over my bank card details and said I... More 

Was this review helpful? Yes
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear Marc and Sarah, Thank you for your comments and feedback in Tripadvisor. We are sorry if we didn´t reach your expectations on certain levels. We ask for credit card-details, as many hotels, but is just a formality. Therefore you have credit and for your comfort and you can pay your bill by your departure. The extended breakfast is offered... More 

Northallerton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Our allocated room excellent and clean, we fancied an upgrade this was achieved with no problems to a junior suite, staff excellent very friendly, food outstanding worth all inclusive, the wellness centre outstanding as were the staff, a variety of treatments excellent, we had the best holiday ever, adults only, one small critisism would be that the pool policy should... More 

Was this review helpful? Yes 1
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Thank you very much for your great review on Trip Advisor. It is for us a pleasure to hear that our SENTIDO Mallorca Palace***** was for you the best ever!!! We sincerely hope to be able to welcome you in the future. Our best wishes, More 

Yeovil, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I arrived at the hotel very nice, couldn't understand why we had to give card details as all inclusive. But guided to our rooms very nice and large and clean. Plenty of cupboard space. Grounds lovely, pool nice. Food was good but sometimes cold and sushi isnt everyones cup of tea. No potatoe on first night but chef do me... More 

Was this review helpful? Yes 2
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear Mrs. Verity, Thank you for taking the time to let us know about your holiday Your review will really help us improve our standards and services. We will make sure we use them to do better. Hope to welcome you back again very soon. Best regards More 

London
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Picked up a deal on Voyage Prive so fairly comfortable we would enjoy the hotel; however on arriving at Sa Coma we were abit anxious as the resort is abit brash and the hotel from the outside looked tired. Warmly and professionally received and checked in and taken to a ground floor room facing the gardens and pool area and... More 

Was this review helpful? Yes
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear Mr. Durban, Thank you for taking the time to share your feedback. We are very glad that you enjoyed a peacefull Wedding-Anniversary in the SENTIDO Mallorca Palace***** Hope to welcome you back again Kind regards More 

Plymouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

At the beginning of May 2015 we were due stay at A 4* hotel which was under refurbishment unfortunately not completed , so were sent to the Mallorca Palace , HOW LUCKY WE WERE what a great hotel and staff , although we were not expected the desk staff lead by Mark were great sorting out rooms in no time... More 

Was this review helpful? Yes 1
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear Mr. Robert, On behalf of the entire team we thank you for your positve and grat review in Tripadvisor. We are really happy, that you were satisfied with the hotel-service/ staff, with the food, the drinks and the entertainment. Thank you very much! We look forward to see you soon at the SENTIDO Mallorca Palace***** Best regards More 

London, United Kingdom
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So......I have waited a week or so before writing this review just in case I changed my mind. The hotel is lovely, spotlessly clean. We had a suite which was lovely - big balcony overlooking the pool. Two singles pushed together but not a problem for us. Room was cleaned very well every day. The restaurant is very nice. The... More 

Was this review helpful? Yes 6
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear Michelle, First of all we would like to thank for your time which you have spent with writing the review in tripadvisor. We are really sorry that the service wasn't what you expected. The sympathy and the education always they must be maxims and we don't do distinctions between nationalities. On the subject of All-Inclusive we have choosen a... More 

Chippenham
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just returned from a 6 day trip, the hotel was wonderful. Food was lovely great variety, the rooms were quiet and spotless. What makes the hotel special are the staff, the whole team have a can do attitude. The pool and surrounding area was immaculate. The age group of most guests was 60 plus, with a 50/50 split... More 

Was this review helpful? Yes 5
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

It was a honor to have you as a guest in our SENTIDO Mallorca Palace*****. Thank you very much for you’re positive review. We are more than happy to know that you had such a relaxing time here with us. On behalf of the staff and management of the hotel, a big thank you for your nice words. All the... More 

Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015

Lovely hotel just have to ask, if they can help they will, we would go again. Choose the bedroom location carefully some rooms are always in the shade Especially in the early months of the summer. Would be nice to have sun loungers on the patio. On ground floor rooms at present this is not allowed. Should be reviewed ASAP.

Was this review helpful? Yes 4
jmhernandez66, Director General at SENTIDO Mallorca Palace, responded to this review

Dear Joyce, Thank you very much for your review on Trip Advisor and for your time. We sincerely hope to be able to welcome you in the future in SENTIDO Mallorca Palace*****. We all remain at your entire disposal for anything you may need. Best regards, More 

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