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Sunwing Resort

c/ Minerva no 15, 07400 Port d'Alcudia, Alcudia, Majorca, Spain
Sunwing Resort
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126 reviews from our community

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Traveler rating
    22
    55
    31
    11
    7
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91
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4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Danish first
  • English first
  • Italian first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (31)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (10)
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1 of 5 stars Reviewed 1 week ago

I booked our trip well advance in December. Then I booked also a late check out from the room. Somehow that didn't show on the reservation, and I was thinking that it was included in the line that says "the package". Now in the hotel they say that no there is no booking, and we cannot help you. We have... More 

Was this review helpful? Yes
Sunwing_Alcudia, Director de Relaciones Públicas at Sunwing Resort, responded to this review

Dear guest, thank you very much for your review here in Tripadvisor, we are sorry to hear that you were dissapointed with your stay this year. About the late check out, there is unfortunalty not much we can do, if it has not been registrated on your booking, as the hotel is fully booked, and we can only offer a... More 

Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice and clean place that are ideal if you travel with children. The hotel is nicely located right at the beach front and in a walking distance from the restaurants in the nice harbour area. The hotel is ideel for families with especially smaller children as the hotel accepts children as a natural part of the families visiting.

Was this review helpful? Yes 1
Sunwing_Alcudia, Director de Relaciones Públicas at Sunwing Resort, responded to this review

Dear Teddy Thank you very much for your kind words, we are happy that you enjoyed your stay with us. Have a great summer and welcome back Best regards from Sunwing Alcudia Beach More 

Sarpsborg, Norway
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at Magdalena, the newest(?) addition to the complex. These 12 apartments have their own pool and sunbeds. Ideal for little children since the area is fenced in, and a key card is required to enter/leave. Just across the street is a small park with lots of shade, and then... the beach. Not the biggest fan of neither heat... More 

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Sunwing_Alcudia, Director de Relaciones Públicas at Sunwing Resort, responded to this review

Hallo Evert Thank you for your kind comments, we too are happy to have Magdalena back as a part of Sunwing Alcudia Beach, have a great summer and welcome back. Sunwing Alcudia Beach More 

Nottinghamshire, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 23, 2015

We went here for a one of meal, absolute rip off!! It was an all you can eat buffet and when we had a look, it looked good, seemed to be a lot of choice.. So off we went, and whilst we were eating were approached at the table and asked to pay for the food. We foolishly did not... More 

Was this review helpful? Yes 1
Sunwing_Alcudia, Director de Relaciones Públicas at Sunwing Resort, responded to this review

I am sorry you feel this way, it is not a vegetarian buffet - and in the price free drinks are included as well. If you had read on our information board or asked our staff, you would know the price. It is not possible to offer this buffet for 11€ Our buffet is big, and you will find several... More 

Oslo, Norway
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 17, 2015

How can a complex like this call it self a five star hotell and apartment?? This is maybe a 3 star. Old airconditions, when it rains the terrasse i coverd in dirt after, old standard in the piramides appartments. This smells like the 80's charter tourisme all over again.. however the location is great, right on the beach and a... More 

Was this review helpful? Yes 1
Sunwing_Alcudia, Director de Relaciones Públicas at Sunwing Resort, responded to this review

Dear Marius, we are sorry you did not enjoy your stay, but Sunwing is not a 5-star hotel it is a familly hotel, and in Ving/Thomas Cook category it has 4+ harts - this is an internal hotel graduation that is used, you booked Las Piramides and this is a 3 star hotel apartment. So if your expectations were a... More 

Melbourne, Australia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 26, 2015

Great location in front of the beautiful Alcudia sandy beach, lovely laid back resort village, tasty and great choice of food and wonderful service and care for details provided by the super nice and competent staff. Fantastic animation from the real stars Lollo and Bernie. Looking forward to coming back soon

Was this review helpful? Yes
Sunwing_Alcudia, PR-chef at Sunwing Resort, responded to this review

Dear Chris, thank you very much for your kind comments, we are glad you enjoyed your stay with us, Lolle & Bernie send you many regards, and hopefully welcome back soon. Have a great summer More 

Moss Municipality, Norway
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 30, 2015

Great family hotel with lots of possibilities. The main building is located right on the beach, with only a walkway between. Other parts of the hotel is placed behind the main hotel and have a small local road between the accessory. No traffic noise! The reception was both local and Scandinavian. This means no language problems, which could be an... More 

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Sunwing_Alcudia, Director de Relaciones Públicas at Sunwing Resort, responded to this review

Thank you so much for your comments, we are happy that you enjoyed your stay with us, welcome back to Sunwing Alcudia Beach More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 27, 2015

Just dont understand that some people have best holidays here... ??? Food is VERY average, I was so happy we order only breakfast... Buildings are old and you can here the noise from outside, people going down the stairs sounded like an army... Maybe it is a family hotel, but for me it became all about babies and little children... More 

Was this review helpful? Yes 1
Sunwing_Alcudia, Director de Relaciones Públicas at Sunwing Resort, responded to this review

Dear guest, thank you for your comments, we are sorry to hear that you vacation did not meet your expetations, Sunwing Alcudia Beach is a family hotel, and as the school holidays have not startet yet, there will be many families with babies. Our buffet has a lot to offer, so we are sorry that you did not find something... More 

Travelers are raving about these Port d'Alcudia hotels

Copenhagen, Denmark
Level Contributor
123 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed April 23, 2015

We stayed here for the first time in Alcudia, we got the "nuaves palmeras" which is the main building, and highly recommended one too, we didn't buy all inclusive meals here so can't rate that. however got a rental car from the airport, and the drive to Alcudia is roughly 40 min drive. friendly service throughout our visit, the hotel... More 

Was this review helpful? Yes 1
Sunwing_Alcudia, Director de Relaciones Públicas at Sunwing Resort, responded to this review

Thank you for your kind comments about Sunwing Alcudia Beach, about the sheets it is a standard procedure in all our Sunwing Hotels as it is a part of the enviromental issues, we are sorry that you see this as a bad service, that is definetly not what we want, but with the numbers of turist on our destinations, we... More 

Oslo, Norway
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 23, 2014

We stayed here in the summer of 2014, with our children which are 2 and 6 years old. We stayed at the Princesa building. This is much less busy than in the main building (nueva palmeras) and I would recommend everyone to book a room here or at the neighbour complex (Villa Princesa)!! Very queit and nice, and just on... More 

Was this review helpful? Yes
Sunwing_Alcudia, Director de Relaciones Públicas at Sunwing Resort, responded to this review

Thank you for your really helpful comments, Sunwing Alcudia Beach has as your write a perfect location, it is an old hotel, but we are doing improvements all the time, so we will for sure use your comments in our planning for the future. Hopefully - Welcome back soon. More 

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