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Mariner Club

Certificate of Excellence
Calle Atenas 1, 07410 Port d'Alcudia, Alcudia, Majorca, Spain
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425 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
  • Any
English first
  • All months
    (425)
  • Mar-May only
    (49)
  • Jun-Aug only
    (257)
  • Sep-Nov only
    (105)
  • Dec-Feb only
    (14)
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Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

just back from Mariners club, such friendly people nothing is to much trouble to make your holiday special, everyone from cleaners, reception, bar staff and of cource Amanda they all work so so hard. Room are basic and clean although all we did was sleep in ours. Apartments are alongside the pool, it's a small complex, boys had a great... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

just got back from the mariners club had great time, the kids loved it, amanda is fantastic full of energy, entertainment was brilliant, kids loved pirate show, room very spacious had everything we needed, it was very hot but was august, bit hot for the kids, and cheese and bacon baguettes well nice, thinkin of bookin for next year to... More 

Was this review helpful? Yes
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear Andrea, We are delighted you had a great holiday at our hotel, it is our main goal to make everyone feel welcome so they can enjoy a memorable holiday, we are happy we accomplished that with you. Also we really appreciate your kind and positive review towards our hardworking staff and resort. We look forward to seeing you next... More 

New Milton, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

When we first arrived first impressions were not good the reception area needs some attention very old sofas and the covers needed a good wash . But the reception staff were very helpful and we were sent straight off to our room we had two one bedroom apartments which were clean and very spacious but needed to be updated the... More 

Was this review helpful? Yes 1
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear Gina 'n' Tony, I don´t want to repeat myself, but we are happy we managed to change round your first impression of the hotel. We are aware we need to make some changes and we will study all options that we have, also we will take into consideration all your suggestions and comments. You are right regarding surroundings and... More 

Milton Keynes, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

We arrived at the Mariner Club somewhat tired at 3am, and were rather disappointed to find a fairly shabby looking reception area and be told we would have to move rooms in the morning. The chap on reception however kept to his word and our new room was ready at 9:30am, our initial disappointment quickly disappeared; our original room was... More 

Was this review helpful? Yes
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear Catherine, We are delighted you enjoyed a great holiday with us despite first impressions and arriving so late and tired. Normally we try and satisfy all our customers requests, knowing we couldnt do that with you, as it was impossible on that date, we try and find other options. We are aware that we need some refurbishment, as said... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Fantastic for kids and families. In the right place for everything , not to far out. Complex was faultless never had a bad meal. Staff work very hard .Beach lovely sea clear and warm. The only down fall we found was the surrounding areas weren't looked after by councils. Paving up man hole covers missing. It was a case of... More 

Was this review helpful? Yes
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear leeann, We are delighted to read you had a fantastic vacation and that we were the perfect match to your needs. We really appreciate you writing such a kind and positive review towards our hardworking staff and complex. Sorry to hear about the surroundings of the hotel, we can´t help that, specially dog owners who should respect more the... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Well what can I say, this was the 4th visit back to the Mariners,and nothing changes( not good) all staff which is the cleaners,reception staff inc fillepe,maintenance staff,kitchen staff,Allan,Pepe,Tamara,Sandra and last but by no means least Amanda were fantastic and what makes guests come back, because it certainly would not be for the hotel, let me go into some detail.... More 

Was this review helpful? Yes 1
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear Mark, We appreciate your honest comments about our complex, as a repeat guest through the years your opinion is very important to us. We are grateful for your kind words towards our staff, they are truly a big asset to the hotel. As said in previous reviews, the ownership have realised this matter, we are having a meeting at... More 

Southport, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

hi I would like to put my view across about the mariners.firstly Amanda is fantastic with the kids ive followed reviews from people on the mariners for the past 4 years,ime in the hotel catering business and have been for 30 years and you get what you pay for.in this case the mariners is an excepional hotel.who carnt do enough... More 

Was this review helpful? Yes 2
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear Christopher We really appreciate your excellent review towards our staff and complex. Seems like a long time since you havent visited us, so we are delighted you have finally managed to book with us for next season!! Always great to see familiar faces and we are glad to read you follow us on tripadvisor. Hope we stil stand up... More 

Bilston
1 review
3 of 5 stars Reviewed 1 week ago

Love this place but noticed big differences from when we where there August 2014 mainly lack of investment into the complex from the new management.In the past i have mainly stopped on the complex about 80% of the time due to great atmosphere, people and staff, and the various good shows that all the family looked forward to, this year... More 

Was this review helpful? Yes
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear Sam, We are very grateful for time invested writing a review, your opinion is very important to us as you have been here before and you have seen our evolution. As you know we are a small complex run by a family, we are aware we need to make some changes and freshen up. This winter we will have... More 

Pontypool, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

this place really is fantastic so safe and all the staff are brilliant at there jobs the new addition to the waiting staff is Pepe really nice friendly gent Amanda and Allan again gave a great holiday experience . the reception staff as ever are very friendly and professional a big thank you phillip for allocating us a room near... More 

Was this review helpful? Yes 1
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear Rachael, We are delighted to read you enjoyed your third visit with us, always a pleasure to look after repeat guests as you become friends. We really appreciate you spending some of your time writing such an excellent review towards our hardworking staff and complex. As you say, we do listen to suggestions and comments from our customers, if... More 

Middlesex
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

We visited mariners club 2 yrs ago and loved it, we stayed at bellvue last year and hated it. Am trying to book up for Mariners club again for next year 2 adults and a child of 16. Only vacancies we are getting though is for a studio, we would like a 1 bedroom appartment. Have also been looking to... More 

Was this review helpful? Yes
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear tchitty we are delighted to read you want to come back and stay with us, we are sorry you didnt enjoy bellevue that much but that makes it better for us!! You will be very welcome as usual. You can only book through thomson as they have all the availability, unless you want to come in may or october... More 

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Amenities