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Mariner Club

Certificate of Excellence
Calle Atenas 1, 07410 Port d'Alcudia, Alcudia, Majorca, Spain
Mariner Club
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314 reviews from our community

Traveler rating
    145
    104
    44
    7
    14
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180
59
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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    (31)
  • Jun-Aug only
    (165)
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    (104)
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    (14)
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Tenerife
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Lovely little apartments and a lot of value for money bit basic but for the money is well worth it nice and quiet but not far from all the restaurants, bars and the beach an the food was never reasonable alcudia lovely place especially for kids xx

Was this review helpful? Yes
Hythe, null, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

hi i would like to know email address daughter posted question about stay ,,,was told email first week in may but cannot find email be gratefulll if owners can forward email addressx looking forward to visit with family and heard great reviews about the hotel just would like to contact to arrange being together if possibleplease help thankyou

Was this review helpful? Yes
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear Barbara, This page won´t let us add our email address, you can find us in facebook under our name and inbox us your request. Please keep in mind that it might not be possible, we always do our best but sometimes we cant satisfy all requests. Kind regards. More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

By far my most favourite place to visit! It is like our home from home. All the staff from reception to Amanda the entertainer are simply amazing. She made my little girls holiday and now she is ever so excited that we are coming again! We Can't wait to return again in May!! 5weeks and counting!

Was this review helpful? Yes 3
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear Jess, We are delighted to read that you have booked to come again with us, also that we are your favourite place!! Also we really appreciate your kind words towards our staff and resort. Looking forward to seeing you all again and that you enjoy another great holiday with us. Kind regards! More 

1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hi! Me and the family are coming to stay with you in August and we have a couple of questions if that's okay! Is there wifi available in the hotel? (Lobby/rooms etc.) Are cots available for the baby? Do I have to request one? Finally, just to check-is there air conditioning in the rooms? Thank you!

Was this review helpful? Yes 7
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear Rachel, we are very happy to read that you have booked to stay with us, About your questions... where you wrote is for reviews, we have replied to many of your questions as well. You don´t have to book cots. There is wifi, at a cost, in reception, bar and pool area, depending on your room you cant get... More 

uk
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hi we're staying from 28th June for a week Do we have to reserve a cot for the baby ? Thankyou also could we request apartments fairly close to each other as we are coming with my parents. Any advice be great x

Was this review helpful? Yes 2
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear UKdebs We are delighted to read that you have booked to stay with us, we will do our best so that you and your family have a great holiday. About the cot you don´t have to book for it, normally if the baby is under 2 we put the cot in room. And the other requests i´m affraid you... More 

Padiham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 16, 2015

we stayed in mariners club in july 2013 with my 1 year old and 13 yaer old daughters , loved every minuite of it, the location was great to get around the rooms were ideal size and the pool area was great , we planned to go back in 2014 but my daughter had major surgery and we needed to... More 

Was this review helpful? Yes 2
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear Browicks, We are delighted to read that you are coming back to us, sorry about your daughters surgery, we hope she has fully recovered and that you can all enjoy a wonderful holiday!! We really appreciate your kind words towards our staff and resort. Looking forward to seeing you all very soon!! Kind regards. More 

2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 12, 2015

Hey ya, I have been to this hotel 4 times when growing up with my family from the aged of 8 to 16. I am now looking to come back in September with my family for my little boys first birthday. Its such a special place, we made life long friends here from staff (manola) to other families we met... More 

Was this review helpful? Yes 5
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear katymapleteamk We are very excited that you are coming back after so many years!! Obviously the hotel has changed a little since then, but we stil try to have that family atmosphere. There are some members of the staff from then, specially maids. Hopefully you will enjoy another family holiday with us and you can make new memories and... More 

Aberdeen, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 4, 2015

Chose this as reviews on the whole seem good :) Taking my mum and my two children and as my mum has arthritis, hoping for a low floor. Trying to find out some info on what there is near the apartments for kids to do, 4 yrs and 10 yrs, are there water parks, theme parks etc in walking distance?... More 

Was this review helpful? Yes
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear lisapetrie, We are delighted to read you have booked to stay with us. We will do our best so that you enjoy a family holiday and it is one to remember. To make requests you have to go through thomson so that they point it out on your booking under medical reasons. Or you can always contact us through... More 

London, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2015

we havent been there yet, our first time in july 2015 the pictures look great i just hope mum and dad get a low floor as dads in a wheel chair and they are both in there 70s .wread good reviews cant wait

Was this review helpful? Yes
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear Theresa, We are delighted to read you have booked with us, we will do our best so that you and your family enjoy a great holiday!! It is our main goal to make each and every guest have a holiday to remember. About your requests... you can make them through thomson, but dont forget to say that they need... More 

2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 13, 2015

Ok I'm not going to say much about this hotel as I would be here all day! I will let my pictures do most of the talking. Between the management and Thomson we had a very bad two weeks. A self catering Holiday turned into an expensive dining out holiday as we couldn't keep food in the room. I'm not... More 

Was this review helpful? Yes 7
MarinerClub, Front Office Manager at Mariner Club, responded to this review

Dear Lorna, I remember you perfectly, at the time we apologized, we tried to help you as much as we could, you declined each and every option we gave you until the end. We had a problem with your room, you knew perfectly, we were honest and we tried to solve the issue inmediately, obviously we failed, you had an... More 

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