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Viva Eden Lago

Carrer de les Savines s/n | Urbanización Lago Esperanza, 07408 Port d'Alcudia, Alcudia, Majorca, Spain
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Viva Eden Lago
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115 Reviews from our TripAdvisor Community

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birmingham
Level Contributor
50 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed October 6, 2015

We got 'down-graded' to this place from Pollensa Spa which we weren't happy with in the first place, so we went with a heavy heart.. but to be honest it was alright. AI was ok: drinks were ok, food was usual 3* star (it may say 4 but it isn't really), it's edible but that's about it. We only ate... More 

Helpful?
Thank trip67
Viva h, Gerente at Viva Eden Lago, responded to this review

Thank you very much to share your personal impressions on your stay at our VIVA Eden Lago. We are thrilled to hear you found a nice staff and clean hotel. On the other hand Sorry we have not met all your expectations. We hope to see you soon again in the Viva Eden Lago! Regards, Toni Coll Hotel Manager More 

Hartlepool
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 2, 2015 via mobile

The hotel was well situated for all amenities, beach,bus stops, bars and restaurants. The food was excellent wide variety something for everyone. We had an apartment looking out on to tennis court nice and quiet if you wanted to relax. The entertainment was mixed even English entertainment. The staff were amazing they worked so hard could not fault them. Would... More 

Helpful?
Thank gillndash
Viva h, Gerente at Viva Eden Lago, responded to this review

Dear Guests, Thank you very much to share your personal impressions on your stay at our VIVA Eden Lago. We are thrilled to hear you found a nice staff, good food, beautiful beach and hotel good situated! We hope to see you soon again! Kindest Regards. Toni Coll Hotel Manager More 

Romford, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 30, 2015 via mobile

Hotel and food was very good and the rooms where clean but a bit dated , the staff was very friendly as for the nights at the hotel with the entertainment in mind it was like being in a episode of the German version of Derek !

Helpful?
Thank hamered888
Viva h, Gerente at Viva Eden Lago, responded to this review

Dear Guests, Thank you very much to share your personal impressions on your stay at our VIVA Eden Lago. We are thrilled to hear you found a friendly staff, good food and clean rooms. We hope to see you soon again! Kindest Regards. Viva Eden Lago Team More 

Birmingham
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 28, 2015

Just back and already missing this place. From the moment we arrived in reception to check in, to when we left yesterday, we felt so welcome, relaxed and like special guests. Holiday dates 13/9/15 to 27/9/15. Check in was very smooth and we knew straight away by how immaculately clean and smart the reception and room was that we were... More 

Helpful?
1 Thank NicksmithBirmingham
Viva h, Gerente at Viva Eden Lago, responded to this review

Dear Guests, Thank you very much to share your personal impressions on your stay at our VIVA Eden Lago. We are thrilled to hear you found a good service, buffet and a fabulous Entertainment program as well as the members of the team! We hope to see you soon again! Kindest Regards The management More 

West Midlands
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed September 2, 2015

I will start with the positives first. The Hotel itself is very clean throughout, reception staff a couple were more friendly than others. Marga (I think her name was) is a lovely girl and very helpful so was the gentleman who also worked reception. I found the cleaning staff all to be extremely friendly! Nothing was too much trouble in... More 

Helpful?
2 Thank WestMidlandsMissP
Viva h, Gerente at Viva Eden Lago, responded to this review

Dear Guests, Thank you very much to share your personal impressions on your stay at our VIVA Eden Lago. We are thrilled to hear you found in general a nice staff, good food and a very clean Hotel. The entertainment program is for all the guest, but I'm agree with you that some animators only speak german. Thanks to your... More 

Bournemouth, United Kingdom
1 review
4 of 5 stars Reviewed September 2, 2015

We came back from The Viva Eden Lago hotel on the 17th August completely relaxed and well looked after. We had a room on the 4th floor and our 2 boys had the same style room a few doors away. Very adequate and comfortable,cleaned regularly and towels replaced. The all inclusive food was brilliant, each day there was something different... More 

Helpful?
Thank LisaJElliott92
Viva h, Gerente at Viva Eden Lago, responded to this review

Dear Guests Thank you very much for the time you spent to share your personal impressions on your stay at our Viva Eden Lago. We're very happy to hear that you spent a Fantastic holidays with us and the most important for us is you found our staff and service very friendly so as the food and the cleaning. All... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 30, 2015 via mobile

Came for two weeks in August we had a great family holiday excellent location and excellent hotel, booked through onthebeach.com and I just wish they would have told us that it was a German hotel, our little girls like making friends and playing as all kids do but they struggled because of the language barrier, Selina still tried to get... More 

Helpful?
Thank wayne1984
United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 26, 2015

The hotel was in a perfect location for daily visits to the beach (amazing beach). Due to its close proximity to the town this made short walking to the lovely bars, shops and restaurants. All staff at the Eden Lago Hotel were always very friendly, polite, helpful and the general customer service was excellent. The cleanliness of the hotel facilities... More 

Helpful?
3 Thank Mark B
Potsdam, Brandenburg, Germany
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 18, 2015

We were gain in this hotel and it is really very nice for children. But not for singles! Animation the whole day, so it will not become boring, and every evening a show. But at 23:00 all will close, as in whole playa de muro.

Helpful?
1 Thank Barry C
Viva h, Gerente at Viva Eden Lago, responded to this review

Dear Guests, Thank you very much for your comments and share your personal impressions on your stay at our VIVA Eden Lago. The hotel is aimed at families, so there are a full entertainment program for children and adults guests. In low season also singles can have a relaxing and nice stay with us! We hope to see you soon... More 

Kilmarnock, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 17, 2015

The main areas of the Eden Lago are well maintained, however the rooms are fairly small and in need of modernisation. Why should I pay for Internet access ? However the staff of the hotel are the best, they are excellent and really made our stay at the hotel so special. We upgraded our room for the last three days... More 

Review collected in partnership with this hotel

Helpful?
Thank Garry A
Viva h, Gerente at Viva Eden Lago, responded to this review

Dear Guests Thank you very much for the time you spent to share your personal impressions on your stay at our Viva Eden Lago. We're very happy to hear that you spent a Fantastic holidays with us and the most important for us is you found our staff and service very friendly so as the food and the cleaning. All... More 

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