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Viva Eden Lago

Carrer de les Savines s/n | Urbanización Lago Esperanza, 07408 Port d'Alcudia, Alcudia, Majorca, Spain
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Viva Eden Lago
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88 Reviews from our TripAdvisor Community

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Traveler rating
    29
    36
    13
    9
    1
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37
25
1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (88)
  • Mar-May only
    (13)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (3)
All months
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My friend and I stayed for one week all inclusive. We were made welcome from the moment we walked in by the staff. The hotel is beautiful and so clean. We had a studio apartment looking over the pool, lake to the side and the entertainment below. This is predominantly a German hotel and the entertainment was in German mainly.... More 

Was this review helpful? Yes 4
Viva h, Gerente at Viva Eden Lago, responded to this review

Dear Guest, Thank you very much for the time you spent to share your personal impressions on your stay at our VIVA Eden Lago. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We are thrilled to hear you found our staff to be helpful and friendly. Them really puts every... More 

Norfolk, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 4, 2015 via mobile

Stayed here 10 days from 25th May 2015. As soon as we came into hotel we were met with a warm reception, clean hotel and prompt service. The rooms were cleaned regularly and even the domestic team were polite and friendly. The staff in the restaurant and bars were superb including Sergio's brilliant rapport with us and Gabriel and many... More 

Was this review helpful? Yes 4
Kings lynn
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 4, 2015 via mobile

I have just stayed at the Eden lago and wanted to say the hotel was ok the catering and cleaning staff was very polite and helpful. food was ok so was drink only problem with my stay was that from 10-00 in the morning the entertainment was in German and not translated to English I could clearly see after the... More 

Was this review helpful? Yes 3
Viva h, Gerente at Viva Eden Lago, responded to this review

Thank you for your review. It’s a pleasure to hear that you found our staff very polite and helpful. It is true that most of our customers are from Germany, however we try to have a varied entertainment program for all nationalities We are very sorry not meet their expectations completely, but I can assure you that we are going... More 

3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 3, 2015

Very clean hotel, very helpful staff especially Sergio, Angelica, Gabriel, Pablo and Veronica all the staff in the restaurants, they gave excellent service with a lovely greeting and a smile to start your day, nothing was too much trouble for them. Kristina on the front desk delivered a detailed explanation as to what goes on and when. The food was... More 

Was this review helpful? Yes 3
Sweden
1 review
5 of 5 stars Reviewed May 17, 2015

Everybody was very nice. service was perfect. Rum was very clean, no problems at all. had all incluseive, so many good things to put in your mouth all day,i was never hungry haha LOVE THIS PLACE WE WILL COME AGAIN<3

Was this review helpful? Yes
Sunderland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 30, 2015

just got back from this hotel and I had an excellent holiday very clean and rooms were big enough pool was lovely. staff couldn't have been any more of a help and all had a big hit with my 1 year old daughter lol food was nice only problem is they don't cater for children and picky people as Im... More 

Was this review helpful? Yes 1
Stoke-on-Trent, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 26, 2015

Upgraded from the Bellevue !! Thank God. Excellent clean and friendly hotel. Germany hotel which will affect the entertainment. The children in this hotel were well behaved throughout the time I was there which makes a refreshing change from the dreaded Bellevue. Food and drink was fabulous at all times could not find any complaints with all inclusive. Room and... More 

Was this review helpful? Yes 1
York, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 8, 2014

The food was excellent. Such great choice. Some beautiful paella. The wine available on tap was not nice (as you might expect). However, you can get prosecco, baileys, whiskey, spirits etc as part of that all inclusive deal. Pool was very nice. The hotel staff were very helpful when we were asking about going on a bus tour and they... More 

Was this review helpful? Yes 1
West midlands
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 7, 2014

Just came back from a week on alcudia staying at the eden lago hotel. We had a brilliant stay, all staff were friendly, reception staff were very helpful and polite also the bar staff and restaurant staff were always smiling and happy to help. The pool area is beautiful with a view of the lake as mountains on the other... More 

Was this review helpful? Yes 1
Rochdale, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 1, 2014

Staff were superb. Room and Bathroom just a wee bit too small but clean and tidy. We had a Balcony view of the nearby lake and tennis courts, lovely. Restaurant was always busy with good food with good variety but just a wee bit too small. Pool was too small but ok for kiddies and no shortage of loungers. Entertainment... More 

Was this review helpful? Yes 3
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