We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Spa HSM President

4.0 of 5 Cami d'Aucanada, 65, 07410 Port d'Alcudia, Alcudia, Majorca, Spain
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel Spa HSM President
Professional photos View all
Browse nearby
Hotel Spa HSM President
Write a Review

446 reviews from our community

Traveler rating
    170
    184
    57
    25
    10
See reviews for
123
204
11
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (446)
  • Mar-May only
    (43)
  • Jun-Aug only
    (248)
  • Sep-Nov only
    (141)
  • Dec-Feb only
    (14)
All months
London, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was actually staying at a villa very near the hotel but we used their beach and terrace restaurant which although small was lovely and good for swimming. The hotel lobby was very luxurious and the hotel has tennis courts, bike hire and a spa as well, so I would definitely consider staying there in the future. It's in a... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel Spa HSM President, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked the meals on offer at our restaurant. We would be more than happy to welcome in our hotel or in one of the 19 hotels within our “Hoteles Saint Michel” chain in Mallorca. Best wishes, HSM Customer Service More

London, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 23, 2014

Had a complete rest at this hotel. staff are fantastic cannot do enough for you.this hotel dates back a bit so rooms are not enormous, they have been upgraded and refurbished. food in hotel is wholesome and filling would not rave about it but always a choice. spa/ indoor pool is fantastic book a massage you wont regreat. Outdoor pools... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel Spa HSM President, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you have enjoyed your holiday and that you appreciated our service. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and... More

Gloucester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 20, 2014

We have just returned from an amazing 7 days at this hotel which we can only describe as faultness and we cannot give it enough praise . Located in a quiet area of Alcudia with the its own small private beach just across the road . The rooms were spotless and cleaned to a very high standard every day ,... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel Spa HSM President, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel you liked the meals on offer at our restaurant. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We... More

Hull
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 16, 2014

Spent a week here in late September. The are is nice and quiet with an almost private beach directly in front of the hotel. The beach is narrow but clean and the sea was great for snorkeling. It's well worth a late afternoon visit after a day out and about. You get a lovely view of the beach if you... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel Spa HSM President, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel you have enjoyed your holiday. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would be happy to welcome you again in our hotel or... More

Letchworth, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 15, 2014

The hotel is situated in a quiet corner of the island. There is one shop and a couple of bars / restaurants within walking distance. A bus does pass by the hotel. The hotel is initially quite impressive, with a large entrance hall and steps leading up to the dining hall. The furnishings however are old fashioned and rather drab... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel Spa HSM President, responded to this review

Dear guest, Thank you for your evaluation and remarks. We are sorry to read that your stay in our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests. We would appreciate it if you could contact the Customer Service Team of the Hoteles Saint Michel chain to give us the opportunity to deal... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2014

We stayed for 4 night with my friend and were very impressed with the hotel. The location was brilliant, with the beautiful Alcudia beach within a 20 minute walk. Although the view out of the window was just to die for. The room we stayed in wasn't decorated to my taste but the lovely bathroom and amazing bed made up... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel Spa HSM President, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. Your concerns and suggestions have been passed on to the... More

Aberdeen
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2014

Stayed for a week on half board and found the hotel very comfortable, clean and both breakfast and dinner very good. Plenty of choice and well presented. Hotel and room was very well looked after, clean with very friendly and helpful staff. Location was ideal for us as it was only a 20 minute walk to the main black of... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel Spa HSM President, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would be happy to welcome you again in our... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 3, 2014 via mobile

We had a fantastic two weeks holiday. All of the staff lovely and helpful. Hotel manager and his smiley assistant manager providing their best and always you can se them around. And lovely entertainers, Esther you are a star :) shame Maria and Matthias left I wish them best luck. Food mmmmm fantastic. I stayed a few 4star hotels, which... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel Spa HSM President, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and that you have enjoyed your holiday Our animation team, specially Esther, María and Matías, will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable... More

Loughborough, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 24, 2014 via mobile

Tables reserved in restaurant standing empty while everyone else has to wait!! Attitude of staff disrespectful when asked if they could help find a table. Felt like they had already banked all inclusive fees so didn't care to help. Tried to complain to reception advised to speak to restaurant manager who was too busy to speak to. Definitely not 4... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel Spa HSM President, responded to this review

Dear guest, Thank you for your evaluation and remarks. We are sorry to read that your stay in our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests. We would appreciate it if you could contact the Customer Service Team of the Hoteles Saint Michel chain to give us the opportunity to deal... More

Glasgow
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
82 helpful votes 82 helpful votes
1 of 5 stars Reviewed September 17, 2014

As a 4 star hotel this place was AWFUL. Our room had a damaged bathroom door, furnishings that apparently came from a car boot sale, and was the most uncomfortable room we have ever experienced. I can only imagine the 4 stars are given due to the room having air con, although it would be interesting to find out what... More

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Hotel Spa HSM President, responded to this review

Dear guest, Thank you for your evaluation and remarks. After having read your critique with care, we apologise that our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests. We would appreciate it if you could contact the Customer Service Team of the Hoteles Saint Michel chain to give us the opportunity to... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Spa HSM President? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Spa HSM President

Address: Cami d'Aucanada, 65, 07410 Port d'Alcudia, Alcudia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Spa HSM President 4*
Number of rooms: 248
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Venere, Priceline, TripOnline SA, Despegar.com, Odigeo and Tingo so you can book your Hotel Spa HSM President reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hsm President Hotel
Hsm President Puerto Alcudia
Hotel Hsm President
Hotel Spa HSM President Majorca, Spain

595 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (218)
Viewed
Room/suite (26)
Viewed
Hotel & grounds (63)
Viewed
Dining (9)
Viewed
Pool/beach area (37)
Viewed
View from room (11)
Viewed
Bathroom (3)
Viewed
1:50
Videos (1)
Viewed
Other (68)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (262)
Viewed
Amenities (65)
Viewed
Beach (10)
Viewed
Kids Pool (6)
Viewed
Pool (19)
Viewed
Restaurants and Bars (49)
Viewed
Standard Room (31)
Viewed
The Hotel (53)
Viewed
Twin Room with Sea View (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (116)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (5)
Viewed
Dining (5)
Viewed
Room/suite (1)
Viewed
Other (97)
Hotels you might also like...
Check In Check Out
Price Your Stay