Lovely boutique style hotel. Sections of the hotel are still being renovated, and we opted to stay in a new room with an ocean facing room on an all inclusive package. Reception A warm welcome when we arrived, the all inclusive package was explained to us on arrival. The reception area is beautiful, plenty of comfortable seating, art display and scented - smells like heaven. Lemon water is available from a small dispenser at the reception desk. Check in was quick and we were able to arrange a car rental for a day of excursions, taxi airport transfers easily. Bicycle and scooter rentals are available as well. Our flight out was very late, and we were able to stay and enjoy the pool for the remainder of the afternoon after checkout with a complimentary room provided to refresh ourselves before our transfer arrived. Room Beautifully styled, lovely view and very comfortable. The bed and linens were extremely comfortable. The room had a mini fridge (not stocked), coffee/tea facilities, complimentary toiletries of very good quality, hairdryer, overhead fan, balcony with seating, small sitting area and excellent air conditioning. 2 small bottles of water are provided on arrival. Restaurants The main restaurant is buffet style. A good selection of vegetarian choices were available at each meal. If you are a picky eater, vegan or have food allergie I advise that you contact the hotel prior. The breakfast buffet was small but diverse. Selection of pasties/breads, fruits, yoghurts, cheeses, cold meats, eggs (scrambled, fried, boiled), sausages, crepes, doughnuts, cereals, muesli, juices etc. Sparkling wine was also offered for those interested. The lunch and dinner buffets were fairly similar. Each buffet had a choice of soup, salads, breads, seafood and local dishes. Desserts were typical pastries and mousses, and ice cream. Local dishes were offered at every buffet as well. We were all inclusive, so our drinks were included. The wines and sparkling wines are decent, cocktail quality was highly dependent on the bartender making it. Amstel was the beer offered on tap - very good. We found most of the dishes excellent. It is typical for an all inclusive hotel to have an a la cart restaurant that is not included in the all inclusive package - here the restaurant next to the beach is not included. We had lunch there, it is a pleasant spot right next to the beach and water but regrettably the food was not up to par and we did not enjoy it. We think the hotel is missing out on an opportunity to use this as a tapas and wine restaurant - it would be a great spot for this. There is a poolside restaurant and bar, we preferred to have lunch here rather than the buffet lunch. The menu is great and has a fun vibe. Water is available for free by the glass at all the bars, no plastic bottled water is available. Take a reusable bottle with you to keep in the room or with you (we purchased two while out in the nearby port). Pools Pool area is lovely and relaxing. There are circular cascading pools and a shallow wading pool. We had no issue finding a lounger or umbrella. It is against the rules to save a lounger, or to leave your stuff while you go have lunch etc, preventing other people from using the space. The lifeguard on duty will remove items people leave to save loungers, however she was only on duty from 11am. We would just remove the items ourselves if we needed a spot and the people were gone for longer than 15 min. Spa/gym This is the only negative point I have unfortunately. We booked the hotel partly because they have a spa area. The area has a very clinical gym like feel, which would be fine except that both the sauna and steam room are not in good condition. The bottom sauna benches are splintered and unstable. The steam room had a horrible rotten smell, and several of the overhead lights fittings were empty with wires exposed. It is also quite moldy. There are some steam and spray showers available which don't work as they should. The gym itself is basic, with a few machines, no free weights. On the plus side the indoor pool is amazing. Great jacuzzi and spray options at the press of a button. I hope the hotel renovates this area soon. Beach The beach across the road from the hotel is very tiny and is not cleared of debris. If you would like to visit the beach I recommend taking the shuttle run by the hotel into town, about a 5 min drive. There is a large and beautiful beach, which at low tide has a very shallow side that is great for kids. The shuttle runs from around 10am to 5pm. There is a bus stop about 150 m from the hotel that also runs right into town. Activities Free yoga was offered every morning. The instructor was wonderful, I really recommend this. Evening entertainment was arranged by the hotel, and was quite diverse. We enjoyed the classical guitarist the most, but skipped out on the dj nights. The hotel is not child free, but I would not consider it a great location for small children. The location and layout of the hotel is better suited for adults. Overall we had a lovely time and can only recommend the hotel. …
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.