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Garden Lago

Certificate of Excellence
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C/ Amsterdam No 3 | Urb. Lago Menor, 07400 Port d'Alcudia, Alcudia, Majorca, Spain
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223 Reviews from our TripAdvisor Community

Traveler rating
    122
    71
    24
    2
    4
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116
54
6
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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There are newer reviews for Garden Lago
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Camberley, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 26, 2013

Just had a brilliant two weeks at Garden Lago Accommodation spotless as usual Staff were brilliant especially the restaurant who made the kids holiday Special thanks to Howard, Potato(Charles) Yasid and Enrique for all their hard work Reception staff couldnt be more helpful Food in the restaurant was excellent and very reasonably priced, with entertainment most nights Will be back... More 

Was this review helpful? Yes 1
MIDLANDS
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 26, 2013

Family of 4 , 2 adults with children 14 and 11. First time staying at Garden Lago with Diamond Resorts. We had a top floor apartment which was lovely. 2 bedrooms, 2 bathrooms with a large sun terrace which also led to an upper private sunbathing terrace which was great for late sun bathing as the pool tends to lose... More 

Was this review helpful? Yes 1
London
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 13, 2013

We have just returned from a 10 day holiday at Garden Lago. The apartment and hotel were great. The staff were friendly and helpful. The hotel had good access for mobility impaired and young families with pushchairs. Standard of accommodation, even in the more basic apartment was good. The only thing letting the resort down is the restaurant. We had... More 

Was this review helpful? Yes 3
diamondresorts, Manager at Garden Lago, responded to this review

We are not certain if you have read other reviews and our subsequent responses, however we would like to assure you that our guests’ satisfaction is very important to us. Therefore, it was with mixed feelings that we read your comments and although we are pleased that you were satisfied with the standard of your accommodation, we regret that you... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2013

Great holiday. Only gripe is that you can never get a sun lounger by the pool People reserve banks of them at 7am and then just leave them all day Management say they enforce tagging but no evidence of this at all

Was this review helpful? Yes 3
Ipswich - UK
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed August 11, 2013

We have just had a 6 night stay at Garden Lago, this was the first time we have stayed in a Diamond International Resorts property and also the first time in Alcudia. Before going any further I need to set the context of my review, we are members of Marriott Vacation Club International who have resorts of a high quality... More 

Was this review helpful? Yes 3
Ely, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2013

We arrived at the Garden Lago on 26th July for 7 nights, Me my wife and 3 children. We really didn't know what to expect but had read some positive reviews. When we first got there the staff were so friendly and welcoming, we checked in and wnet up to the room. All I can say is WOW, what a... More 

Was this review helpful? Yes 3
diamondresorts, Manager at Garden Lago, responded to this review

We are really glad to read that you were pleased with all the modern conveniences offered by our apartments and that you found the resort conveniently located. We do hope we will have the chance to see you coming back in the future! Helen Smith Resort manager More 

Sheffield, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 2, 2013

This is of the usual standard of Diamond Resorts with a fully equipped apartment however we had an ongoing problem with both air conditioning units in both bedrooms - leaking water and unable to use - maintenance men were nice but obviously useless when it came to repairing the units! With temperatures in the 30s last week in July when... More 

Was this review helpful? Yes 2
Cork, Ireland
Top Contributor
69 reviews 69 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 31, 2013

Just back from almost 18 days in the Garden Lago. The apartments were very well appointed and contained everything that we needed, Washing machine, Dishwasher, electric blenders, decent delph & cutlery etc. The hotel staff were extremely helpful and nothing was too much trouble for them ( a special mention to Asun, who upon our arrival was really helpful and... More 

Was this review helpful? Yes 2
merseyside
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 27, 2013

We have just returned from a first time trip to Garden Lago and was a little apprehensive on arrival after seeing what appeared to be gypsy caravans on a wasteland just behind the hotel especially as the resort does not have the security of some of the other Diamond Resorts complexes like key entry (there is easy access via a... More 

Was this review helpful? Yes 2
diamondresorts, Manager at Garden Lago, responded to this review

We are very sorry to read that there were certain aspects of your stay you were not satisfied with and we apologise for any inconvenience you may have experienced. We would like to address some of the issues mentioned. With regards to Wi-Fi connection, as you may know large resort’s guests require a 24/7 internet access which necessitates a larger... More 

newcastle
Contributor
16 reviews 16 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 27, 2013

Just back we booked a 11 night stay as Diamond members but had to change apartments after 5 days as the owner was coming to stay.Both apartments were spacious and had everything you need.Staff from receptionists to cleaners and even Daren the entertainer was a good laugh.Only problems we had was getting a sunbed as everyday even as early as... More 

Was this review helpful? Yes 2
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