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3.0 of 5 Condominium   |   C/ Amsterdam No 3 | Urb. Lago Menor, 07400 Port d'Alcudia, Majorca, Spain
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Garden Lago
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84%
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 weeks ago
299Llanbrynmair Llanbrynmair
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151 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Llanbrynmair
Contributor
16 reviews 16 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The very first moment we arrived it felt special, we were on the 6th Floor overlooking the pool and lake, inside the apartment the rooms were lovely and good comfy beds, the kitchen area had everything you needed and we had a bottle of milk and water already in the fridge to get us started. The staff especially Darren were... More

Was this review helpful? Yes 1
diamondresorts, Manager at Garden Lago, responded to this review

Thank you for your review! We are delighted that you enjoyed your stay at Garden Lago, and that our team were able to provide you with all the assistance you needed while you were here. We hope you’ll get the opportunity to come back here for another visit – we’d love to see you again! Helen Smith Resort Manager More

Clitheroe
Top Contributor
51 reviews 51 reviews
41 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very well equipped apartment and excellent, attentive staff service. Only negative points - the distance (about a mile from the beach area) and the high cost of wi-fi. Did not use the spa and this was an additional cost but that said, the price of the apartment was very reasonable for the quality. We moved to an apartment in Magaluf... More

Was this review helpful? Yes 1
diamondresorts, Manager at Garden Lago, responded to this review

Thank you for your kind comments, we are glad you had a great stay with us. We are happy to read our staff could provide you with a great service to you. The WIFI is something we are currently looking in to and we will hopefully provide a better service in the future. We hope you will visit us again... More

Southend-on-Sea, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed for a week 8-15 March and ended up wishing we could have stayed longer. Great accommodation in a quiet part of town. We were lucky enough to be given a room on the 6th floor that came with rooftop terrace as well as balcony and although the weather wasn't great these still got some use. As had been said... More

Was this review helpful? Yes 1
diamondresorts, Manager at Garden Lago, responded to this review

Thank you for your kind comments. We are glad you enjoyed your apartment with us and could take advantage of the facilities we have to offer. It is great to read you enjoyed your apartment as well as the staff on our resort, we hold our staff to a high service excellence so we are always pleased to read then... More

Colchester
Contributor
14 reviews 14 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 25, 2014

We stayed here for just 3 nights and I'd like to start by say this is a really lovely hotel, but do read on. We had a fantastic room, recently refurbished, 2 bedrooms - one with en-suite bathroom and a separate shower room closer to the second bedroom. Everywhere was very clean and fresh. The kitchen had virtually everything you... More

Was this review helpful? Yes 2
diamondresorts, Manager at Garden Lago, responded to this review

Thank you for your kind comments, we are glad to read of our guests stays with us. We do regret to read of the issues you encountered with other guests on the resort and we would like to take this opportunity to apologise for any inconvenience this may have caused. It is lovely for us to read that our staff... More

Howden, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 21, 2014 via mobile

We visited Garden Lago for one week in mid February 2014. We went with our family of five and a family of three. It is in a quiet part of Alcudia Port, well away from the marina and a 20 minute walk from the beach. We use a hire car and prefer a quiet place so this was of no... More

Was this review helpful? Yes 3
diamondresorts, Manager at Garden Lago, responded to this review

We strongly believe that offering great standard of accommodation and facilities is only one part of the success and it is the excellent team that truly makes the resort. Therefore, we are glad that you found that our staff were welcoming and contributed to creating a friendly and welcoming atmosphere. We do hope that this is not the last time... More

Cwmbran
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 12, 2014

We have stayed at Garden Lago 3 times now, and were impressed by the staff on each visit .The reception ladies are friendly welcoming, very knowlegable about he local area and always helpful and fun. The housekeeping staff even remembered us after 2 years! they were delightful ladies hardworking, respectful, helpful, always smiling, nothing too much trouble. They feel more... More

Was this review helpful? Yes 3
diamondresorts, Manager at Garden Lago, responded to this review

Thank you for your lovely comments. We are glad our staff can always provide you with an excellent level of service during each of your stays. We are glad your apartment was well equipped and met all of your holiday needs. We hope you will return to see us again soon! Helen Smith Resort Manager More

Derby, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 5, 2014

We got this apartment as a special offer from Interval International. The welcome from the desk staff was fantastic, and our two bedroom apartment was superb, with fully equipped kitched. The bathroom had no bath, but did have a large walk-in shower. The pool and on-site restaurant were not available, but, in late January, this was not surprising. We didn't... More

Was this review helpful? Yes 3
diamondresorts, Manager at Garden Lago, responded to this review

Thank you for your lovely comments. We are glad you had an enjoyable stay with us. We hold our staff to an extremely high level of service and we are always thrilled when we hear they have provided our guests with this. We are sure that other travelers will take full advantage of your tips on the resort and the... More

sussex
Top Contributor
111 reviews 111 reviews
35 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed January 22, 2014 via mobile

This was an interval international exchange made last summer. We fully appreciated it was low season, but were a little disappointed to find the area quite so quiet, and the restaurant closed, never did find out whether the gym was open. Our apartment was changed from the original one, which proved to be rather noisy. The apartment was extremely well... More

Was this review helpful? Yes 2
diamondresorts, Manager at Garden Lago, responded to this review

Thank you for taking the time to share your comments with us. We are glad that you enjoyed your stay with us. It is great for us to read that your apartment was well appointed and you felt at home whilst visiting us. We are very sorry to read any disturbance the maintenance work may have caused, as we hope... More

Garmisch-Partenkirchen, Germany
Top Contributor
52 reviews 52 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 28, 2013

Francesca and the staff were outstanding. They catered to all of our needs and also provided superb local information. Our stay over Christmas was a unique experience. Mallorca, during this time is not in full swing but the weather was great and the calm across the island was worth the trip. We found really nice people, food, and of course... More

Was this review helpful? Yes 2
diamondresorts, Manager at Garden Lago, responded to this review

Thank you for your lovely review. We are glad to read you had a nice stay with us over Christmas. We have taken note of your comments and they are things we can look in to. The restaurant is a franchise and we can pass on your comments to the manager so they can look at improving their service. Finally,... More

Dartford, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 6, 2013

We arrived here 17th Nov 2013, and having looked at the forecasted weather before hand we knew it wasn't going to be good, indeed, it rained most of the week, but that wasn't going to dampen our spirits. If you know what it's going to be like you can prepare for it. The trip up from the airport was easy,... More

Was this review helpful? Yes 4
diamondresorts, Manager at Garden Lago, responded to this review

Thank you for your lovely comments. We are sorry to read that the weather was not so good during your stay but are very glad to read you made the most of the local area and its attractions and amenities. Further to this, we are glad the instructions were clear and you found the resort easily. We hold our staff... More

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Additional Information about Garden Lago

Also Known As:
Garden Lago Hotel
Garden Lago Hotel Port d`Alcudia
Garden Lago Majorca, Spain
Address: C/ Amsterdam No 3 | Urb. Lago Menor, 07400 Port d'Alcudia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Port d'Alcudia
Amenities:
Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 Specialty lodging in Port d'Alcudia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Garden Lago 3*
Official Description (provided by the hotel):
Puerto de Alcudia's stretch of pale sand extends as far as the eye can see and is just one of the many attractions that awaits guests that stay at Garden Lago. One of the most attractive holidayspots in Majorca, Puerto de Alcudia has something for everyone, from the waterpark and go-kart center for children, to quiet spots for couples eager to get away from it all. A cosmopolitan atmosphere exists where you’ll find clusters of shops, restaurants, bars and nightclubs surrounding the port, central crossroads and old town. There are many holiday destinations in the world, but few are as exciting as Puerto de Alcudia, and none with a resort quite like Garden Lago. ... more   less 
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