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Hotel HSM Maria Luisa

3.0 of 5 Calle Caldentey,15, 07181 Portals Nous, Calvia, Majorca, Spain
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Hotel HSM Maria Luisa
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Hotel HSM Maria Luisa
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370 reviews from our community

Traveler rating
    108
    163
    56
    25
    18
See reviews for
149
140
12
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (370)
  • Mar-May only
    (48)
  • Jun-Aug only
    (231)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (5)
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Bratislava, Slovakia
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 14, 2014

I must say, that I really enjoyed our one week stay in this hotel (except for few details) and I can recommend it. My observations are summarized below: STAFF: The most pleasant surprise was the hotel staff. They were really nice, mainly in the restaurant and bars. Just perfect :)! FOOD: ALLIN basis was OK - lots of fresh vegetables... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would like to thank you for your constructive criticism... More

Cardigan, United Kingdom
Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 22, 2014

We have just returned from a week at the Maria Luisa, had a wonderful time, very relaxing atmosphere and staff made us very welcome. We were half board and found the food very good with plenty of variation and choice, (not sure that carrots go with bacon and eggs for breakfast though!). The Animation team were excellent and worked hard... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel you enjoyed the animation program we offer. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. Your concerns and... More

Orihuela, Spain
1 review
2 of 5 stars Reviewed September 22, 2014

We stayed in this hotel from 14 to 21 September. We live on mainland Spain and we booked through a local travel agent in Murcia. When we arrived at the hotel we found that the first language of the hotel is FRENCH. You are always greeted in French, notices are in French, then English then SPANISH!. If you are not... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, Thank you for your evaluation and remarks. We are sorry to read that your stay in our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests. We would appreciate it if you could contact the Customer Service Team of the Hoteles Saint Michel chain to give us the opportunity to deal... More

London, United Kingdom
Senior Contributor
39 reviews 39 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 21, 2014 via mobile

To start off, this was a fantastic place where all but one of the team working the hotel were fantastic. The hotel is old, it's also no where near the most expensive on the island, so you get what you pay for. But I think that it has a huge value for money aspect to it. The entertainments team is... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and that you enjoyed the animation program we offer Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. Your... More

Reading England
Contributor
18 reviews 18 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 7, 2014

Animation team are fantastic. Overall the hotel is good in most aspects. The guest mix can be difficult, looked like 50% french, 20% Swedish and a mix of the rest. Would recommend this hotel for a week at least.

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and that you enjoyed the animation program we offer. Our animation team will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off.... More

Bradford, United Kingdom
1 review
5 of 5 stars Reviewed August 1, 2014

Myself and my 21 year old best mate (see other review) decided upon this Hotel for a week away after graduation. We are happy to report that this was a fantastic place to stay. The staff, animation team and other guests were brilliant fun and absolutely lovely. A real thumbs up go to the animation team, who we became very... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you have enjoyed your holiday. Our animation team will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged... More

Halifax
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2014

Me and my friend (both 21 years old) have just got back from a week's holiday at this hotel. I never expected it to be as good as it was. Checking in was easy and the staff at the reception were very good. Our room was spotless and was cleaned every day by the maid. Although it is a family... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 26, 2014

We arrived later than expected at the hotel and the receptionist kindly provided late night food which was appreciated. However this consisted of basic pasta mixed in with leftovers and bread. When we entered our room we were so shocked to find it in such a terrible state, the hotel rooms had clearly not been renovated for many decades and... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, Thank you for your evaluation and remarks. We are sorry to read that your stay in our hotel did not satisfy your needs. We much appreciate the remarks and suggestions of our guests. The weekly evaluation of the quality and the client’s feedback on websites of officially recognized online gateways proves the high standard of service and customer... More

South Denmark, Denmark
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 8, 2014

It is a very good hotel if you bring children. The staff is excellent and loves children. There is a dance disco for children every night and lots of other activities for children. My granddaughter loved it.

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you enjoyed the animation program we offer. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 11, 2014

A great hotel with suburb service, food, atmosphere at a reasnoable price. also very clean and tidy! the staff was very high for all guests! many guests expressed their positive view on this hotell. I can really recommend this hotel! all the best and thank you! // Berith Hallberg

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We are grateful for your evaluation and your kind remarks. We are happy to know that you liked our hotel and our service. Our employees will be happy to learn of your positive remarks. We would be happy to welcome you again in our hotel or in one of the hotels within our hotel chain “Hoteles Saint Michel”... More

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Additional Information about Hotel HSM Maria Luisa

Address: Calle Caldentey,15, 07181 Portals Nous, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Portals Nous
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel HSM Maria Luisa 3*
Number of rooms: 118
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Also Known As:
Hsm Maria Luisa Hotel
Hsm Maria Luisa Portals Nous
Hotel HSM Maria Luisa Portals Nous, Majorca

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