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All 7 Portals Nous hotels

Hotel HSM Maria Luisa

3.0 of 5 Hotel   |   Calle Caldentey,15, 07181 Portals Nous, Calvia, Majorca, Spain
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Hotel HSM Maria Luisa
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Ranked #3 of 7 Hotels in Portals Nous
A recent review
4 of 5 stars Reviewed August 7, 2014
sumacaman Reading England
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356 reviews from our community

Traveler rating
    99
    160
    56
    23
    18
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146
133
12
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Stayed for a week with all inclusive without luck to get AC to work until 4 days of complaints. Was informed that it was just a problem with cleaning the filters - wonder if that dirty filters may cause a health risk. Buffet was also disappointing and at the end of the serving the food ran out before the guests,... More

Was this review helpful? Yes 1
Reading England
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 7, 2014

Animation team are fantastic. Overall the hotel is good in most aspects. The guest mix can be difficult, looked like 50% french, 20% Swedish and a mix of the rest. Would recommend this hotel for a week at least.

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and that you enjoyed the animation program we offer. Our animation team will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off.... More

Bradford, United Kingdom
1 review
5 of 5 stars Reviewed August 1, 2014

Myself and my 21 year old best mate (see other review) decided upon this Hotel for a week away after graduation. We are happy to report that this was a fantastic place to stay. The staff, animation team and other guests were brilliant fun and absolutely lovely. A real thumbs up go to the animation team, who we became very... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you have enjoyed your holiday. Our animation team will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged... More

Halifax
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2014

Me and my friend (both 21 years old) have just got back from a week's holiday at this hotel. I never expected it to be as good as it was. Checking in was easy and the staff at the reception were very good. Our room was spotless and was cleaned every day by the maid. Although it is a family... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 26, 2014

We arrived later than expected at the hotel and the receptionist kindly provided late night food which was appreciated. However this consisted of basic pasta mixed in with leftovers and bread. When we entered our room we were so shocked to find it in such a terrible state, the hotel rooms had clearly not been renovated for many decades and... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, Thank you for your evaluation and remarks. We are sorry to read that your stay in our hotel did not satisfy your needs. We much appreciate the remarks and suggestions of our guests. The weekly evaluation of the quality and the client’s feedback on websites of officially recognized online gateways proves the high standard of service and customer... More

South Denmark, Denmark
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 8, 2014

It is a very good hotel if you bring children. The staff is excellent and loves children. There is a dance disco for children every night and lots of other activities for children. My granddaughter loved it.

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you enjoyed the animation program we offer. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 11, 2014

A great hotel with suburb service, food, atmosphere at a reasnoable price. also very clean and tidy! the staff was very high for all guests! many guests expressed their positive view on this hotell. I can really recommend this hotel! all the best and thank you! // Berith Hallberg

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We are grateful for your evaluation and your kind remarks. We are happy to know that you liked our hotel and our service. Our employees will be happy to learn of your positive remarks. We would be happy to welcome you again in our hotel or in one of the hotels within our hotel chain “Hoteles Saint Michel”... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 7, 2014

Just returned from a week here, great place for a holiday. The staff were fantastic, friendly and couldn't do enough for you. The place was meticulously clean throughout, whilst a little dated, this did not detract in any way from the quality of the service. A quiet location, yet a short walk into town or the port, the beach was... More

Was this review helpful? Yes 3
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We are grateful for your evaluation and your kind remarks. We are pleased to know that you liked our hotel and that you enjoyed the meals on offer. We would be happy to welcome you again in our hotel or in one of the hotels within our hotel chain “Hoteles Saint Michel” in Mallorca. With kind regards, HSM... More

Coventry, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2014

just returned from a week at this hotel, spotless, friendley right from the receptionist to the cleaners, George and the team kept everyone happy and content, never once did i hear one pearson complain, location great food drinks and service, we couldnot have stayed at a more welcome place thank you all, we will be back next year if not... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We are grateful for your evaluation and your kind remarks. We are happy to know that you enjoyed the animation program we offer. Our animation team will be happy to learn of your positive remarks. We would be happy to welcome you again in our hotel or in one of the hotels within our hotel chain “Hoteles Saint... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 24, 2014 via mobile

I love the hotell. Very nice animation. Good entertainment with talented staff. Giorgi made my holiday, heart of gold always in good mood. Me and My frieds love this. the food is good, and the evening entertainment is wonderful. on the day it is very ativiteter as mini golf, volleyball and much more.

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We are grateful for your evaluation and your kind remarks. We are glad to know that you liked our hotel and its location and that you enjoyed the animation program we offer. Our employees and our animation team will be happy to learn of your positive remarks. We would be happy to welcome you again in our hotel... More

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Additional Information about Hotel HSM Maria Luisa

Address: Calle Caldentey,15, 07181 Portals Nous, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Portals Nous
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel HSM Maria Luisa 3*
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Also Known As:
Hsm Maria Luisa Hotel
Hsm Maria Luisa Portals Nous
Hotel HSM Maria Luisa Portals Nous, Majorca

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