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Hotel HSM Maria Luisa

Certificate of Excellence
Calle Caldentey,15, 07181 Portals Nous, Calvia, Majorca, Spain
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Hotel HSM Maria Luisa
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Hotel HSM Maria Luisa
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423 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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  • All months
    (423)
  • Mar-May only
    (60)
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    (269)
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    (86)
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    (8)
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Malmo, Sweden
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my family's visit on Hotel Maria Luisa has been spectacular, just like last year. We were very happy with the entertainment. There's a so called Animation Team that were the biggest reason we came back to this hotel. The activities Georgi, Maria and Dimitri arranged were so much fun and we connected with loads of people through these... More 

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and its location, you appreciated our service and that you enjoyed the animation program we offer Our staff will be very happy to learn of your positive remarks. It is very good... More 

common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our second visit in this hotel and we are still so happy about everything. From the beginning we felt like home, and the friendly staff is fantastic. I have never been to another hotel that's giving me so many new friends around Europe,and that is because of the fantastic Animation team. Georgi Tashev and Maria Guillen whom we got to... More 

Was this review helpful? Yes 3
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, Thank you for your two evaluations and kind remarks. We are happy to know that you have really enjoyed your holiday in our hotel. We would be more than happy and we hope to welcome you again in our hotel or in one of the hotels within our “Hoteles Saint Michel” chain in Mallorca. Best wishes, HSM Customer... More 

common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hi! We're a family of me, my wife and her 14 year old daughter. This was our second visit, the first time was last year. And it was even more nice this time around. This is probably because we now knew our way around the place. The hotels Animation Team is the best feature ever - love to Georgi, Maria... More 

Was this review helpful? Yes 4
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you enjoyed the animation program we offer. Our animation team will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts... More 

Orebro, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were here for 2 weeks , the food was good , the hotel was in a quiet place , there were many cocktails and a great selection of food. The beach was close, the air conditioning is in the rooms and works well . If you would like to go to Palma , there are minibuses that drive you... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you have enjoyed your holiday with the animation team. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and appreciated; after... More 

Ballycastle, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As others have said,hotel is 2/3 min walk from a great wee cove,brilliant for snorkelling,loads of fish (bring something for them to eat and you will be very popular!) the rooms were fine,ok,the air con could be better but I was able to sleep as long as it was on full all the time. There are 2 outdoor pools and... More 

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you appreciated our service and that you enjoyed the animation program we offer. All our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would like to thank you for... More 

Runcorn, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Alround a great holiday. Quiet and relaxing. For the price we paid very happy. Staff are a credit to the hotel especially the Animation team they kept us entertained throughout :) wouldn't be the same without them! made the holiday. Cheers Steven Seagal :)

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you enjoyed the animation program we offer and you have enjoyed your holiday. Our animation team will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off.... More 

Lancashire, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 10 days all inclusive , nice hotel but definitely needs a make over. Food was ok, there was lots of choice but it got a bit repetitive. Carrots and green beans for breakfast !! Strange ! Baked beans were available 3 times out the 10 days ! Ha ha plenty of fresh fruit and lots of... More 

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel. Our bar staff and our animation team will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and appreciated; after... More 

Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We visited LM in June one of the best holiday ever, fantastic location of the hotel, rooms are nice and clean. Good selection of food, but staff stand out in front of every thing else and specially George, one of animation chaps who really made our holiday unforgettable.

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you have enjoyed your holiday thanks to our services and staff. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be... More 

essex
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Location - a very short stroll from a beautiful sandy cove. Did get very busy at the weekend and the building work during the week was noisy. The port was an experience, worth a visit just to see the parallel world that we will never enter. Food – the food was good, absolutely nothing to complain about. Some of the... More 

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked the meals on offer at our restaurant, you enjoyed the animation program we offerand that all our services. Our staff will be very happy to learn of your positive remarks. It is very good... More 

weston super mare
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

This is our second trip to this hotel, we came first time last year. If you want a cheap week away in a lovely little bay and don't want 5 star luxury, this hotel is great. It is quite dated and could do with a refurb but to be honest, is the room decor that important? The service and location... More 

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review
Google Translation

Estimado cliente, Nos gustaría darle las gracias por el tiempo que ha tomado para evaluar nuestro hotel. Nos alegra mucho... More 

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