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Hotel HSM Maria Luisa

Certificate of Excellence
Calle Caldentey,15, 07181 Portals Nous, Calvia, Majorca, Spain
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Best prices for: 1 room 1 guest
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Hotel HSM Maria Luisa
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404 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We visited LM in June one of the best holiday ever, fantastic location of the hotel, rooms are nice and clean. Good selection of food, but staff stand out in front of every thing else and specially George, one of animation chaps who really made our holiday unforgettable.

Was this review helpful? Yes 1
essex
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Location - a very short stroll from a beautiful sandy cove. Did get very busy at the weekend and the building work during the week was noisy. The port was an experience, worth a visit just to see the parallel world that we will never enter. Food – the food was good, absolutely nothing to complain about. Some of the... More 

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weston super mare
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This is our second trip to this hotel, we came first time last year. If you want a cheap week away in a lovely little bay and don't want 5 star luxury, this hotel is great. It is quite dated and could do with a refurb but to be honest, is the room decor that important? The service and location... More 

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Norfolk, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We have stayed extensively in Spanish and Greek resorts, ranging from your 2 star to 4 star, we had realistic expectations of what to expect and found several niggles. The hotel I assume was last given some TLC around 20 years ago, the air conditioning in our room was non existant, it blew a feeble draft in the corridor area... More 

Was this review helpful? Yes 1
Southend-on-Sea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel itself was really lovely and clean- the facilities are maybe a little outdated but that doesn't affect comfort/stay overall. I had all inclusive- was a little disappointed with the drinks as you could only have wine included at dinner/meal times, otherwise you had to pay at the bar. The pool side bar was also only open from 3-7pm,... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and its location Our animation team will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would like to thank you for your constructive criticism, particulary for the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good hotel. In a good location. Good shows at night. Good cleaning at the room. Good and friendly, social personal at the hotel. Specially one personal Whos name was dimitri kevin lemeka he was very friendly and good personal

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you appreciated all the services of the hotel and more particulary you enjoyed the animation program we offer. Our staff and animation team ( Dimitri Kevin Leketa )will be glad to learn of your positive remarks, because their most prized reward is to know... More 

melrose
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pleasantly surprised on late arrival to be offered snack and smiling check in staff, room next to small courtyard was a bit musty smelling have experienced this before seems to come from older Spanish furniture no complaints the balcony and view more than compensated. Plenty of shaded areas to sit in mostly French guests who were very friendly, mix of... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you appreciated our hotel and it's proximity of the beach. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and appreciated;... More 

Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2015

I had fantastic time in this hotel, great location just few minutes to lovely beach, shops and restaurants. Rooms are cleaning every day, food and drinks in hotel are really good, animation team was great and very talented, every day different kind of outdoor entertainment and every evening different shows, which were great. People working at hotel are very helpful... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you appreciated our service and that you enjoyed the animation program we offer in HSM Maria Luisa. Also we are happy to know that you were able to enjoyed your birthday in our hotel. Our staff... More 

Middelharnis, The Netherlands
1 review
4 of 5 stars Reviewed May 14, 2015

We have stayed in hotel Maria Luisa for the past 6 years in May or early June and will go there again for the next two weeks. So, need I say more? The friendliness of the staff, the buffets and the rooms contribute to a perfect vacation! There is a small but lovely beach very close by

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you appreciated our service and you liked the meals on offer at our restaurant. Our staff and our kitchen and restaurant staff will be very happy to learn of your... More 

Bratislava, Slovakia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 14, 2014

I must say, that I really enjoyed our one week stay in this hotel (except for few details) and I can recommend it. My observations are summarized below: STAFF: The most pleasant surprise was the hotel staff. They were really nice, mainly in the restaurant and bars. Just perfect :)! FOOD: ALLIN basis was OK - lots of fresh vegetables... More 

Was this review helpful? Yes 5
4409, Director de Relaciones con Clientes at Hotel HSM Maria Luisa, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would like to thank you for your constructive criticism... More 

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