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Aparthotel HSM Madrigal

Calle Almendros 7, 07160 Peguera, Calvia, Majorca, Spain
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Aparthotel HSM Madrigal
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Ranked #26 of 51 Hotels in Peguera
A recent review
5 of 5 stars Reviewed January 21, 2015
NatasaGalan Bucharest, Romania
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44 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bucharest, Romania
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 21, 2015

I stayed at this hotel in June 2014 and I liked it a lot, 3 minutes away from the beach, the pool was great, the food was various and really tasty, we had All Inclusive (mostly for the drinks :) ). The rooms were cleaned every day. Every night there was a show by the pool, every morning there were... More 

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Aparthotel HSM Madrigal, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you enjoyed the animation program we offer. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are... More 

Madrid
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 14, 2014 via mobile

We have spent one week in this hotel. It is our second time here. We come to Paguera for diving. The hotel is good, the location is superb and the staff make you feel at home. Food was also tasteful and we will come back next year

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Aparthotel HSM Madrigal, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and its location and that you liked the meals on offer at our restaurant. Our staff will be very happy to learn of your positive remarks. It is very good for team... More 

London, United Kingdom
1 review
2 of 5 stars Reviewed August 24, 2014

Just returned from Peguera, Majorca which is a fabulous holiday resort - shame about the hotel. The Madrigal has two sections, Self Catering Apartments and Hotel Rooms. Although we were half board clients, on arrival we were allocated Self Catering Apartments. These apartment rooms left much to be desired, being dark, rather cramped accommodation with a pervading damp odour and... More 

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Aparthotel HSM Madrigal, responded to this review

Dear guest, Thank you for your evaluation and remarks. After having read your critique with care, we apologise that our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests. The weekly evaluation of the quality and the client’s feedback on websites of officially recognized online gateways proves the high standard of service and... More 

Cardiff, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 22, 2013

Best Holiday ever at Hotel Madrigal, the staff were great, the food good, a beautiful room,lovely pool, and wide range of activities to the beach shops, Very close to beach and shops Top Marks from me.

Was this review helpful? Yes 3
4409, Director de Relaciones con Clientes at Aparthotel HSM Madrigal, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern. Our employees will be... More 

Wales
Reviewer
4 reviews 4 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 20, 2013 via mobile

Wonderful week in the HSM Madrigal in Pegeura. Quiet location but close to beach, shops, restaurants and local buses. Stunning room with terrace, excellent food and pool area. Staff were so friendly and helpful. 5 star hotel at 4-star prices. Highly recommended. We'll be back soon!

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Aparthotel HSM Madrigal, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern. Our employees will be... More 

Lviv, Ukraine
Contributor
12 reviews 12 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 13, 2012

We stayed in this hotel with my husband for 2 weeks in June-July 2012. We were looking for a quiet place to have a rest after living in the rhythm of the big city. Brilliant choice! Super hotel! Very quiet, heartily warm,cozy,clean. Main tourists - germans (it seemed to us about 80%),couples and couples with children, so if you are... More 

Was this review helpful? Yes 5
4409, Customer Service at Aparthotel HSM Madrigal, responded to this review

Dear Guest, thank you for your nice comments and for share your expierences with us. We are glad to know that you liked so much our hotel and specially our good location. We hope to see you again in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More 

Warsaw, Poland
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 3, 2012

We stayed in this hotel for 2 weeks in June 2012 with our 1 year old son. We got an apartament consisting of a bedroom (about 10 m2), bathroom, and a living room with a "kitchen" part (about 15 m2). Everything was very clean, but a little bit old-fashioned (especially wooden wardrobe in the bedroom and the bathroom). Food was... More 

Was this review helpful? Yes 2
Management response:

Dear Guests, thank you for your nice comments and for share your expierences with us. We are glad to know that you liked so much our hotel and our Staff. We hope to see you again in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More 

Bratislava, Slovakia
Reviewer
5 reviews 5 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 22, 2011

We stayed in this hotel only 3 night cause we were moved from other hotel, cause they were overbooked. The kitchen here was excellent, lots of fruits, vegetable, sea food, drinks as well. Wow!!! Animator, was funny guy, we had lots of fun, also with people from the bar :-) Just the reception staff, very poor informed, the attitude was... More 

Was this review helpful? Yes 4
4409, hsm customer service at Aparthotel HSM Madrigal, responded to this review

Good afternoon, thank you for your nice comments. We are glad to know that you liked our hotel and our restaurant. And about your comments regarding the reception, we apologize and will try to get better from now one. We hope to see you again in Hoteles Saint Michel. With kind regards, HSM Customer Service More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 1, 2011

Just got back from relaxed few days, mostly German holiday makers at this resort, excellent value as i stayed all inclusive, always something on menu to choose from, breakfasts cereal,fruit,pastries toast egg bacon sausage, tea coffee juices bucks fizz. Lunch pasta soup salad meat fish cakes loads of desserts fruit wines beers, dinner same. . Bar cocktails generous spirits beers... More 

Was this review helpful? Yes 2
4409, HSM Customer Service at Aparthotel HSM Madrigal, responded to this review

Good morning, Thank you for your nice comment. We are happy to know that you liked so much our Hotel and the cocktails of the bar. See you next time in Hoteles Saint Michel! Your HSM Customer Service More 

Moscow, Russia
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 15, 2010

What was good: 1. The hotel is located in a quiet place, but at the same time 2 min walk to the bulevar Paguera and 2 min to the sea 2. Good rooms (same as on hotel pictures), fine service, dinner was every day different. Breakfast was always the same, but many varietes and very tasty. What wasbad: 1. no... More 

Was this review helpful? Yes 4
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