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Aparthotel HSM Madrigal

Calle Almendros 7, 07160 Peguera, Calvia, Majorca, Spain
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1 room 1 adult
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53 Reviews from our TripAdvisor Community

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Weymouth, United Kingdom
1 review
4 of 5 stars Reviewed September 20, 2015

Lovely location, nice and quiet but a 2 minute walk to the shops and beach etc. No scrimping on quality with food, great variety every night. Plenty of sunbeds. Clean hotel and very helpful staff. Mostly German guests but made no difference to us at all.

Review collected in partnership with Low Cost Holidays

Helpful?
Thank 374charmaineb
4409, Director de Relaciones con Clientes at Aparthotel HSM Madrigal, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and its location. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be more than happy to... More 

london
Level Contributor
4 reviews
3 of 5 stars Reviewed September 15, 2015

To kick off the hotel is definitely not four star. The sign outside has the letter T not lighting up and its says HO*EL rather than HOTEL And the hotel was 90% German with some staff not speaking any English but they were speaking German which is not good in 2015. Rooms. They are cool. Suites are newly done but... More 

Helpful?
Thank steve j
4409, Director de Relaciones con Clientes at Aparthotel HSM Madrigal, responded to this review

Dear Steve, We are grateful for your evaluation and your commentary. We are glad to know that you liked the meals on offer at our restaurant and we hope that you have enjoyed your stay in Paguera. Our cleaning workforce will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible.... More 

Torrevieja, Comunidad Valenciana, Spain
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed September 11, 2015

We made a big mistake booking this hotel based on its rating,is FOUR star.We have been to many 3 star hotels far better than this one.I will never book another supposed 4star again.The only good point is the lovely pool,but the pool surrounds are very unkept,we were there 9 days and although there was a hose at the ready,it was... More 

Helpful?
1 Thank Martin Paul C

Travelers are raving about these Peguera hotels

Hemel Hempstead, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 10, 2015

First off, this is not really a 4* hotel, yes it is generally clean and the staff are excellent, we always found everyone so polite and very helpful, but the hotel is showing signs of its age, the Madrigal is located in a good position for the beaches, local shops and restaurants, however we would certainly recommend booking room only.... More 

Helpful?
Thank Terence H
4409, Director de Relaciones con Clientes at Aparthotel HSM Madrigal, responded to this review

Dear Terence, We are grateful for your evaluation and your commentary. We are glad to know that you like the location of our hotel and we hope that you have enjoyed your holiday in Paguera. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would like... More 

Bucharest, Romania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 21, 2015

I stayed at this hotel in June 2014 and I liked it a lot, 3 minutes away from the beach, the pool was great, the food was various and really tasty, we had All Inclusive (mostly for the drinks :) ). The rooms were cleaned every day. Every night there was a show by the pool, every morning there were... More 

Helpful?
Thank NatasaGalan
4409, Director de Relaciones con Clientes at Aparthotel HSM Madrigal, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you enjoyed the animation program we offer. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are... More 

Madrid
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 14, 2014 via mobile

We have spent one week in this hotel. It is our second time here. We come to Paguera for diving. The hotel is good, the location is superb and the staff make you feel at home. Food was also tasteful and we will come back next year

Helpful?
Thank Carlos C
4409, Director de Relaciones con Clientes at Aparthotel HSM Madrigal, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and its location and that you liked the meals on offer at our restaurant. Our staff will be very happy to learn of your positive remarks. It is very good for team... More 

London, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 24, 2014

Just returned from Peguera, Majorca which is a fabulous holiday resort - shame about the hotel. The Madrigal has two sections, Self Catering Apartments and Hotel Rooms. Although we were half board clients, on arrival we were allocated Self Catering Apartments. These apartment rooms left much to be desired, being dark, rather cramped accommodation with a pervading damp odour and... More 

Helpful?
Thank LIS S
4409, Director de Relaciones con Clientes at Aparthotel HSM Madrigal, responded to this review

Dear guest, Thank you for your evaluation and remarks. After having read your critique with care, we apologise that our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests. The weekly evaluation of the quality and the client’s feedback on websites of officially recognized online gateways proves the high standard of service and... More 

Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 22, 2013

Best Holiday ever at Hotel Madrigal, the staff were great, the food good, a beautiful room,lovely pool, and wide range of activities to the beach shops, Very close to beach and shops Top Marks from me.

Helpful?
3 Thank valc0n
4409, Director de Relaciones con Clientes at Aparthotel HSM Madrigal, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern. Our employees will be... More 

Wales
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 20, 2013 via mobile

Wonderful week in the HSM Madrigal in Pegeura. Quiet location but close to beach, shops, restaurants and local buses. Stunning room with terrace, excellent food and pool area. Staff were so friendly and helpful. 5 star hotel at 4-star prices. Highly recommended. We'll be back soon!

Helpful?
1 Thank METWales
4409, Director de Relaciones con Clientes at Aparthotel HSM Madrigal, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern. Our employees will be... More 

Lviv, Ukraine
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 13, 2012

We stayed in this hotel with my husband for 2 weeks in June-July 2012. We were looking for a quiet place to have a rest after living in the rhythm of the big city. Brilliant choice! Super hotel! Very quiet, heartily warm,cozy,clean. Main tourists - germans (it seemed to us about 80%),couples and couples with children, so if you are... More 

Helpful?
5 Thank Elena M
4409, Customer Service at Aparthotel HSM Madrigal, responded to this review

Dear Guest, thank you for your nice comments and for share your expierences with us. We are glad to know that you liked so much our hotel and specially our good location. We hope to see you again in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More 

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