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Maritim Hotel Galatzo

Certificate of Excellence
4.0 of 5
Carretera de Andratx Km 20, 07160 Peguera, Calvia, Majorca, Spain (Formerly Luabay Galatzo)
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Maritim Hotel Galatzo
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Ranked #4 of 51 Hotels in Peguera
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
John U Ringwood, United Kingdom
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668 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ringwood, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Wondered whether we were doing the right thing by booking this hotel in view of past reviews. Our fears were well and truly unfounded. This is now quite an upmarket establishment with cracking facilities - you can see that a lot of thought and work by the new German ownership has gone into making substantial improvements - new outdoor patio... More 

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uk
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Fabulous hotel gorgeous grounds staff good entertainment good, food ok but the breakfast was excellent..Thompson staff less than useless..there was a thompson conference taking place for 2 days ...and the guests were ingored.Would love to return once the hotel has got rid of Thompson's and changed and become family oriented..

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Galatzo H, Director de Relaciones con Clientes at Maritim Hotel Galatzo, responded to this review

Hello valricjack Thank you very much for taking the time to evaluate your stay in our Maritim Hotel Galatzo 4*. Although we see that his experience was in October 2014 when the hotel was still a Thomson product. In fact, according to your words, it think I will give you a good news, that it will like you: The Hotel... More 

Truro, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 17, 2014

stayed there in September (this was the second week of a sail and stay holiday and the first week on the Thompson dream was crap too) and had a rubbish holiday ,and as for Thompson they are a waste of space ,we complained to them only to be told they could not find any other complaints about this hotel. I... More 

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Galatzo H, Director de Relaciones con Clientes at Maritim Hotel Galatzo, responded to this review

Dear duncan10100 We are sorry that your stay at our hotel last summer did not entirely meet your expectations. It also appears that your satisfaction with Thompson Travel is not very high. Thompson should not be blamed for any problems regarding the hotel, but the hotel managers themselves should have provided you with a solution. Compared to today, in 2014... More 

Harlow, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 15, 2014

My fiance and I stayed her for 11 nights in october, we booked through thompson and realised as the holiday grew closer that thompson were to be ending their contract at the end of October. After we collected our baggage we headed out to catch our transfer bus and waited 20 minutes whilst the less than helpful reps tried to... More 

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Galatzo H, Director de Relaciones con Clientes at Maritim Hotel Galatzo, responded to this review

Dear Jenagawelly Thank you very much for taking the time to rate your stay in our Hotel Galatzó. We are very interested in your opinion to further improve our services and customer service. You are quite right in saying that Thomson has stopped working with this hotel from 2015 onwards. Actually the hotel is changing its style and increasing its... More 

Bedfordshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2014

Great location and views. Rooms in the main hotel were excellent but we were put in a room elsewhere the first night and it was very cramped and the bathroom worse. Disappointing that in a hotel of this grade you and all inclusive you couldn't get a proper cup of coffee during the day just one from the pool bar... More 

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Galatzo H, Director de Relaciones con Clientes at Maritim Hotel Galatzo, responded to this review

Dear Ken B, Thank you for commenting on your stay at the Hotel Galatzó 4*, but we learn that unfortunately the experience was not entirely to your liking. During 2014 the hotel has provided an offer and service that were perhaps not high enough. But this will change and improve from 2015 onwards. The hotel will become part of the... More 

Newcastle upon Tyne
2 reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 7, 2014

Just back from holiday and can only say that this is one of the worst holiday experiences we have had. It was rumoured in September that the hotel was closing. However, Thomson made out that they had only found out about this the week before our stay. The first room we were offered, we'd paid for a superior room, was... More 

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Galatzo H, Director de Relaciones con Clientes at Maritim Hotel Galatzo, responded to this review

Dear Kando49, Thank you very much for your comments on our hotel. We are very sorry to hear that you had some rather unpleasant experience during your stay. Indeed, the hotel and Thompson ceased their cooperation at the end of 2014. We are happy to inform you that, starting from this year, 2015, the hotel will become part of the... More 

Macclesfield, England
Reviewer
4 reviews 4 reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 5, 2014

My boyfriend and I stayed at this hotel in September. We had read a few bad reviews before we left so we were worried we were going to arrive at faulty towers! But it was quite the opposite. The staff were very helpful and friendly. Our room was lovely and clean, spacious and had a gorgeous sea view. The hotel... More 

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Galatzo H, Director de Relaciones con Clientes at Maritim Hotel Galatzo, responded to this review

Dear Karen, Thank you for letting us know in detail what you think about our hotel, we are very happy that you had a pleasant stay and enjoyed our facilities. On this ocasion we would like to let you know that starting from 2015 the hotel will become part of the German hotel group Maritim Hotels, experts in high-quality hospitality... More 

Inverness
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 28, 2014

We have just spent 2 weeks at Galatzo Hotel which is situated on a hill top with some beautiful views midway between Santa Ponca and Paguera. This hotel is rumoured to be changing next year from an adults only to a family hotel so our review may not be relevant to future guests. If first impressions count for anything then... More 

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1 review
4 of 5 stars Reviewed October 27, 2014

Me and my new hubby shared our honeymoon together here in August this year. It was beautiful and the staff were so friendly, although in our opinion there is a shortage of staff. We had a wonderful week and enjoyed every special moment. Food was excellent too and room was great with a balcony. Just a short ride into Peguera... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 23, 2014 via mobile

Potentially a lovely place to have a holiday, location in the hills overlooking the town and bay, fantastic. The food and service is excellent although a shortage of staff detracts from this. The hotel is very tired and in need of an overhaul, leaving a feeling of paying over the odds for what was on offer. Services advertised were closed,... More 

Was this review helpful? Yes 1
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