the hotel is in general nice BUT rooms are very loud with rare exception: rooms facing the street offer sounds of cars and - what's worse - buses roaring by, rooms facing the pool offer unforgettably tasteless animation programme that goes on until after 23.00. there are a few rooms and we were lucky to get one of those that...
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Dear Guests,
Thank you for you comments. We are really sorry that our hotel was not liked you have expected. We will inform our quality department about all your suggestions.
With kind regards,
HSM
Customer Service
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My family and I had wonderful experience during our stay in this hotel. The service is kind and polite, and the hotel is in very good location, clean, and peaceful. Food is great! Every day different kind of fresh and tasty cooked vegetables and meat, and unsparing and generous offer of cheese and quality delicatessen. You should pay all incl....
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Dear Guests,
Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good service. See you next time in Hoteles Saint Michel!
With kind regards,
Your
HSM Customer Service
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We, a family of 3, daughter 6 years old, stayed there for 2 weeks. The location is nice, just 5 mins away from the each, plenty of supermarkets nearby, so no problem at all. We had an appartment with sea view, including a small kitchen with fridge and so on. I can really recommend an appartment, when you go there...
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Dear Guests,
Thank you for you nice comments. We are glad to know that you liked our hotel and that you have spent a nice time with us. However, we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel.
With kind regards,
HSM
Customer Service
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I stayed here overnight and the time I spent in this hotel was excellent. The staff are very friendly and Claudia is an excellent waitress! The flamenco show was very entertaining. The pool area is very nice and relaxing. There is plenty of space for sun loungers. There is nice lawns to chill, the flowers are so pretty. I really...
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Dear Guests,
Thank you for your nice comments. We are glad to know that you liked our hotel and that you have enjoyed the sauna and jacuzzi. Our Staff and entertainment will be very happy to read your positive comments. We hope to see you again in Hoteles Saint Michel.
With kind regards.
HSM
Customer Service
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We should have stayed in Cala D'Or. After a 1 1/2 hour coach journey to the hotel that I very carefully chose, [it was a family orientated hotel with excellent facilities for both children and adults.] We were told at reception that they were full and we had been allocated a hotel in Peguera. I was told over the telephone...
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Dear guests,
thank you for your comments. We are really sorry to hear that your hotel that don't belongs to our hotel chain was overbooked. As a favour to the hotel we accepted your reservation, but obviously that wasn't a good choice for you. It is true that we have very much german guests, and that Paguera is area that...
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great location, very good service, well prepared dinner.
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Nice hotel, good location.
To improve:
Stuff in the reception has to be more friendly!
Proper chairs for babies are desperately needed in the restaurant!
Ugly old braun bed-covers should be thrown away.
Great:
Waiters in the restaurant - always friendly, especially Mr. Miguel. Thank you!!!
Mattias & Parents (Berlin)
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Good morning,
Thank you for your nice comment. We are happy to know that you liked your stay our Hotel. We will take in account your comment to improve our hotel. See you next time in Hoteles Saint Michel!
Your,
HSM Customer Service
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"-"
-old furniture for 4* hotel
-price
-beach overloaded after 11a.m.
-no supermarkets, few shops around
"+"
-super breakfast and dinner
-not far from the sea
-nice beach
-bus stop to Palma not far from the hotel
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Good afternoon,
Thank you for your comment. We will take in count your reclamation about the furniture of the hotel.
See you next time in Hoteles Saint Michel!
Your
HSM Customer Service
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My friends recomended Paguera as a nice and quiet town.I stayed at S`Olivera for a week during this summer. My room was clean and nice. Unfortunately I had several problems with air conditioner. The restaurant menu was various (including spanish dish). I thnk this hotel means for family vacations.
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We have just spent 12 days at this hotel and found nothing at all to complain about.
Everywhere, inside and out, is kept spotlessly clean. All staff - Receptionists, Waiters, Cleaners, etc, always polite and always had a smile for you.
Very large restaurant so we never had to wait for a table, even though the hotel appeared full. One...
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58 Reviews
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