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HSM S'Olivera

Calle Eucaliptus 16, 07160 Peguera, Calvia, Majorca, Spain
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HSM S'Olivera
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HSM S'Olivera
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97 Reviews from our TripAdvisor Community

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Traveler rating
    13
    40
    25
    13
    6
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33
42
2
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (8)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (6)
All months
Norway
1 review
4 of 5 stars Reviewed 5 weeks ago

We had six lovley day at HSM S'Olivera! The food was fantastic and the stab did a wonderful job - it was entertaiment every night! We arrived in the middle of the night but we got food and drinks when we arrived 'cause we had all inclusive. The only thing negative was that everyone talked german there, all the guest,... More 

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at HSM S'Olivera, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel, you liked the meals on offer at our restaurant and that you enjoyed the animation program we offer. Our staff will be very happy to learn of your positive remarks. It is... More 

Salisbury, United Kingdom
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed October 21, 2014

We didn't choose the hotel - we got moved here a couple of weeks before flying out because our original choice decided to close! Apparently! The hotel was 'ok'. It was fit for purpose for us - we just needed a base close to the Challenge Peguera start and finish points because my son was competing in the triathlon. The... More 

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at HSM S'Olivera, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and its location. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be more than happy to... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 10, 2014

i have just returned from a pleasent 2 week stay at the s'olivera. we arrived 11.30 ish at night to find there had been a mix up and there was no apartment for the 5 of us, so me my husband and our 2 eldest children had to share a double bed for the night and were moved to an... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at HSM S'Olivera, responded to this review

Dear guest, Thank you for your evaluation and remarks. After having read your critique with care, we apologise that our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests. We would appreciate it if you could contact the Customer Service Team of the Hoteles Saint Michel chain to give us the opportunity to... More 

Tampere
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 17, 2014

S’Olivera was valued as ****- by the Finnish travel agency. It was very clean, quite modern furnished hotel, and its bed was surprisingly good. The whole village Peguera is like a German settlement; you hardly could hear anything else but German. Therefore I forced myself, even though speaking German too, practice my poor Spanish wherever possible. I got admiration from... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at HSM S'Olivera, responded to this review

Dear guest, We are grateful for your evaluation and your kind remarks. After having read your critique with care, we are apologetic that the hotel did not satisfy your requests. We have taken note of your concerns and your suggestions and we have passed this information on to the person who is responsible for that area. The weekly evaluation of... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 5, 2014 via mobile

Stayed with my little daughter in May. Good value for the price paid. Friendly and helpful staff. Food was ok. Pool area clean and lovely garden with children's playground. Room cleaning was well done. If you are a light sleeper request a room from the pool side as the busses keep coming also during the night and that might disturb.... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at HSM S'Olivera, responded to this review

Dear guest, We are grateful for your evaluation and your kind remarks. We are happy to know that you liked our hotel and our service. Our employees will be happy to learn of your positive remarks. We would be happy to welcome you again in our hotel or in one of the hotels within our hotel chain “Hoteles Saint Michel”... More 

Birmingham -UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 31, 2013

We arrived and were dealt with efficiently and politely. Rooms were clean and no noise at night just far enough from main street and beach. Meals, breakfast and evening meals choice and tasted very good. No outdoor HOT TUB though ! Stayed by the pool til late with bar being open, this was excellent.

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at HSM S'Olivera, responded to this review

Dear guest, we are grateful for your evaluation and your remark. We are glad to know, that you liked our hotel and that you enjoyed our meal. We have taken have noticed your opinion and we passed this information to the person , who is in charge of your affair. - Our employees will be happy about your positive remarks.... More 

Sandhurst,Bberks
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed September 30, 2013

I have just returned from a great little 6 night break in Peguera Staying at the HSM S'Olivera Hotel. This hotel is up a little hill but not at all far from the Beach (about 300 mtrs). This was a great little holiday although we were the only english couple in the hotel possibly even the town, so whilst speaking... More 

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at HSM S'Olivera, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern. Our employees will be... More 

hessen
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed September 8, 2013

This is a for Holiday makers who are happy with just normal,if your unlucky enough like us to be on the roadside of the Hotel then have fun,you cant leave the balcony door open in the night because of coaches arriving at all hours and they are loud,i dont Need to get up and shut the door everytime a Coach... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at HSM S'Olivera, responded to this review

Dear Customer, Thank you for your comments. We are really sorry to hear that our hotel was not like you have expected and apologize for the circumstances you mentioned. We forwarded your comments to our department of quality to improve our service. HSM Saint Michel has got 19 hotels with different categories all around Mallorca. We would be happy to... More 

lincolnshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 31, 2013

We have come back from a weeks stay in August 2013 and had a very good stay. The hotel is clean and comfortable and well furnished. The staff we found friendly and helpful. The pool area is quite small but beautiful and we did not find that sun-beds were booked by towels before breakfast, and you could go down at... More 

Was this review helpful? Yes 3
4409, Director de Relaciones con Clientes at HSM S'Olivera, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern. Our employees will be... More 

Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed July 23, 2013

We stayed in June 2013 for a five night break as other plans had fallen through. I knew of the hotel having stayed nearby many years ago and the trip advisor reviews looked ok, the price was fair, do we booked it. First impressions were that the hotel was very clean and welcoming. Our room overlooking the pool and gardens... More 

Was this review helpful? Yes 1
4409, Leiter Gästebetreuung at HSM S'Olivera, responded to this review

Dear guest, Thank you for your nice comments. We are glad to know that you liked our service. We apologize, if the quality of the food was not what you have expected. We will inform the person in charge about it. We hope ro see you soon in HSM Saint Michel! With kind regards, Your HSM Customer Service More 

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