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Globales Santa Lucia Hotel

Certificate of Excellence
Calle de Duc Estremera 6, 07180 Palmanova, Calvia, Majorca, Spain
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1 room 1 guest
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Globales Santa Lucia Hotel
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1,392 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (578)
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There are newer reviews for Globales Santa Lucia Hotel
See the most recent reviews
London, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned home having spent a week at this excellent hotel with my 18yr old son and 22yr old daughter. We all agreed that this was probably one of the best holidays that we have had and can't wait to return. We were disappointed to read some of the negative reviews and would like to put the record straight. Our... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

After I booked this hotel I read so many bad reviews that I started having a bad feeling about it. How wrong could I have been we have just returned from a fantastic 10 day holiday.The hotel was clean and set out well the room we stayed in was on the 4th floor although a bit dated clean and a... More 

Was this review helpful? Yes 2
scarborough
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel was recommended to us by a friend who came in May 2015, so after finding a Thomson Late Deal we came for a week half board at the beginning of August. Hotel room 728 seventh floor superior twin, overlooking the beach on the Magaluf side of the hotel. The room was ideal for two people with a small... More 

Was this review helpful? Yes 2
Quality M, Quality Manager at Globales Santa Lucia Hotel, responded to this review

Dear Guest, We would like to thank you for taking some time to write this comment about your stay in our hotel and for helping us to identify some areas that may require improvement, like the decking floor for example. We will be pleased to forward your positive words to all the staff, especially to the cleaners and the restaurant... More 

Croydon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is in a lovely area and is situated perfectly for the beach and shops, there is everything you need within walking distance. The hotel was clean and well kept, the cleaners all work hard and our room was cleaned everyday, we had a problem in our room which was dealt with within 24 hours of reporting it. The... More 

Was this review helpful? Yes 2
Quality M, Quality Manager at Globales Santa Lucia Hotel, responded to this review

Dear Guest, We would like to thank you for your review about your recent stay in our hotel. All your comments are very appreciated and we are glad to read that you had enjoyed so much your holiday with us that you are booking for next year. We will be pleased to forward your positive words to all the staff,... More 

Grimsby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lovely hotel with a brilliant location. We stayed 10/08/15-17/08/15. I was with 7 other people and had a brilliant time, apart from the thunderstorm/floods where you couldn't really do anything!! We was half board, being a fussy eater myself, I did struggle with variety of food (maybe something to bare in mind with small children/picky eaters) although the food that... More 

Was this review helpful? Yes 1
Quality M, Quality Manager at Globales Santa Lucia Hotel, responded to this review

Dear Guest, On behalf of all staff and management of the hotel we would like to thank you for your positive review about your recent stay in our hotel. We are very pleased to hear that you found the food, the staff, the entertainment team and the hotel in general nice and lovely. And we are very happy to know... More 

belfast
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

good location handy to magaluff and the Palma nova area good food entertainment only down fall is the trying to get a bed there up from all hours around 7 in the morning the beach is right on your doorstep. kompas is good for food and drink go out of hotel turn right go to end of street cross the... More 

Was this review helpful? Yes
Quality M, Quality Manager at Globales Santa Lucia Hotel, responded to this review

Dear Guest, We would like to thank you for sharing your opinion about your recent stay in our hotel and for your nice words regarding the food and the entertainment. We hope you will visit us again sometime in the future. We will love to welcome you back. Kind regards, A. Gómez Quality Manager More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I returned yesterday from 2 weeks at the Santa Lucia, we had a great time. This is a lovely hotel with every room having a sea view, gorgeous. We had booked one of the superior rooms,822 right at the top, it was beautiful. Fridge in room-small but space for some water,drinks but most importantly for me to... More 

Was this review helpful? Yes 1
Quality M, Quality Manager at Globales Santa Lucia Hotel, responded to this review

Dear Guest, Thank you for your review regarding your recent stay in our hotel. We are especially pleased to know you have had a brilliant holiday with us and thank you as well for your wonderful words about the staff and their professionalism. Our facilities, staff and services will be always available to offer you a new nice experience. We... More 

Carlow
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed from 15th -22nd August 2015. Perfect location on the most beautiful beaches you could imagine . Well kept clean beaches. lovely soft sand. Water temperatures in the sea...wow!!!! It was heaven. Hotel itself is excellent. For the people who are never saisfied...We staed in reoom 144 ( first floor) ....perfectly clean....spotlessly maintained. Entertainment ....Some nights great... others poor enough....Matt... More 

Was this review helpful? Yes 5
Quality M, Quality Manager at Globales Santa Lucia Hotel, responded to this review

Dear Guest, Thank you very much for sharing your opinion about your stay with us and thank you also for your nice words about the cleaning and the entertainment staff, we will be pleased to forward them to Matt & Gemma. We strive to meet the expectations of our guest therefore we take note of those points where you weren't... More 

Thetford, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this just a few weeks in advance and decided to go with the majority of the reviews on here which were good. We are a family of 3 with a teenage son so had 2 rooms near each other - you can call the hotel and request this yourself - staff were very helpful with this. Rooms and... More 

Was this review helpful? Yes 3
Quality M, Quality Manager at Globales Santa Lucia Hotel, responded to this review

Dear Guest, We would like to thank you for your review. We are glad to hear that in general you consider Santa Lucia an excellent hotel, especially concerning the food, cleanliness and service. We want to thank you for your nice words about the staff and we will be pleased to forward your comments to our team members, especially to... More 

2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The location is just what we were looking for and actually saved the holiday for us! The hotel was clean and staff very friendly but that's where the positives stop! We are a family of 5, 2 adults and 3 children, 15,13 and 9. The children love the swimming pool but The location was exactly want we were after and... More 

Was this review helpful? Yes 7
Quality M, Quality Manager at Globales Santa Lucia Hotel, responded to this review

Dear Guest, We would like to thank you for sharing your opinion about your recent stay in our hotel and for your nice words regarding cleaning and staff. We regret any inconvenience caused to you by going through the hotel to get your drinks, however the door is locked on Sundays for the safety and comfort of hotel clients as... More 

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