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Intertur Hotel Hawaii Mallorca & Suites

Certificate of Excellence
Calle Torrenova 1, 07181 Palmanova, Calvia, Majorca, Spain
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Intertur Hotel Hawaii Mallorca & Suites
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Intertur Hotel Hawaii Mallorca & Suites
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1,640 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (597)
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There are newer reviews for Intertur Hotel Hawaii Mallorca & Suites
See the most recent reviews
bradford west yorkshire
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed November 9, 2012

we went in october for a week, with our 6 year old grandaughter. the weather was hit & miss with the rain, however, we still had a good time. Hotel was good, we paid extra and was in one of the refurbished rooms. Views were lovely over the sea. Food was good and plentiful, you certainly would not starve. The... More 

Was this review helpful? Yes 3
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review

Dear ivski. Thank you very much for your review. All your comments are greatly appreciated. We are glad to hear you had a great time with your family at our hotel. We take special note of your comment about the sunbeds in order to improve our pool area policy in the future. We hope you give us the chance to... More 

Northampton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 6, 2012

My family visited this hotel from the 7th - 14th October. We travelled with my son and daughter in law plus two grandsons aged 8 and 5. As the boys hadn't stayed in this type of hotel before I researched it quite thoroughly before booking. I was a little apprehensive when reading some reviews but can only say it was... More 

Was this review helpful? Yes 2
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review

Dear LindaS042, Thank you very much for your feedback. We are pleased that all in all you have enjoyed your family holiday and that we have met your expectations. We will forward your positive valuation on to our staff, specially Melanie. We look forward to seeing you in the near future. Kind regards More 

Staffordshire
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 6, 2012

Lovely hotel overlooking Palma Nova bay, direct beach access, close to shops, bars etc without being noisy. We paid extra for sea view room and were given the renovated 4 star room for 2013! Bedrooms were great with large flat screen tv, memory foam comfy bed, balcony and lovely sea view, we were over the hotel restaurant which was slightly... More 

Was this review helpful? Yes 2
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review

Dear CeeJayStaffordshire, We are very happy to hear that you have enjoyed your holidays with us. On the other hand we will take into account the aspects you have rated somewhat lower and will try our best to improve them for the new season. Thank you for taking the time to write a review and we look forward to seeing... More 

Coventry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 5, 2012

Me and my family went here for 888£ in the first week of October all inclusive and this has been the best family holiday ever! The entertainment was brill for the kids all of the staff were perfect and we couldnt of asked for more (from the hotel). The weather could of been better but that does not reflect the... More 

Was this review helpful? Yes 2
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review

Dear LeeP140, We would like to offer our sincerest thanks for your review and recommendation. We are pleased that all your family enjoyed your stay with us and that you found everything to your satisfaction.   It's great to hear that the hotel, and the location were all suited to your needs. We look forward to seeing you all next... More 

Cambridge, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 4, 2012

Was put in a refurbished room on the 3rd floor with amazing views of he bay. Liked the initial look of the room, however, had been done very much on the cheap, finish not good. The frosted glass door on the bathroom very strange especially as it din't fit the frame very well. If you are shy you'll hate it.... More 

Was this review helpful? Yes 4
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review

Dear claresb, Thank you for your feedback. We will take the mentioned aspects into account for next season. Please accept our apologies for any inconvenience caused during your stay. Even though you said you will not return, we keep the hope to get the chance to meet your expectations in the future. Receive our warmest regards More 

Bridge of Roy, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 4, 2012

After having such a lovely time at this hotel in 2011, that we decided to revisit it in 2012, but for a 2 week break instead of one. The hotel is in the process of being refurbished, and we got a lovely room on the 4th floor, overlooking the hotel pools, the sea and the local beaches. The room was... More 

Was this review helpful? Yes 3
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review

Dear Chris M, Muchas gracias por su comentario. We are so happy to know you are improving your Spanish. Muy bien! We are delighted to read that all in all you have enjoyed your family holiday at our Intertur Hotel Hawaii Mallorca and we are looking forward to seeing you again next year. With best regards More 

Lincoln
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 4, 2012

Where to start!? Our visit was from 24th Oct - 31st Oct. We were amazed when we walked into the hotel, and into our room on 4th floor. The views were absolutely incredible.Our room was clean and had a flat screen tv,safe(for extra £) fridge,kettle and hair dryer which we thought was great.Although the tv had limited english channels there... More 

Was this review helpful? Yes 1
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review

Dear NatashaAimee, Many thanks for the review you have left. We are more than pleased that you found everything to your satisfaction. We very much look forward to accommodating you next season when the hotel becomes a 4 star. Muchas gracias! Best regards More 

Northampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 3, 2012

Was at this hotel last week, came home on 1/11/12 as hotel was closing for the season. Good points are the childrens entertainer Melanie, really tries to involve the kids, the views are beautiful, we were in a refurbished family suite room with a large balcony on floor 4, 2 minute walk to the beach. Bad points are there are... More 

Was this review helpful? Yes 2
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review

Dear Mary r, First of all, thank you for taking the time to write your review.Your opinion helps us to improve our customer service. We are sorry to hear that we did not meet your expectations. We would like to clarify that there is a lift goin all the way down to the pool and pool bar. During this winter... More 

northamptonshire
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 2, 2012

went as a family last week october 2012.room great was in room 410,could not go in the pools as it was to cold .Staff in the bar not very pleasent some time rude asked for a bells whiskey none asked for a grouse none so not great, food lovely, went on boat to palma boat that turned up was not... More 

Was this review helpful? Yes 2
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review

Dear Maria R, Thank you for your feedback. Unfortunately this October the weather was a bit cold, we are sorry you could not enjoy the pool and the outdoor bar. We hope we get the chance to welcoming you in the future. Receive our warmest regards More 

Chesterfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 2, 2012

i normally go to sol mirlos tordos when i go to palma nova as for a 3 star it is fabulous but as i read the reviews on trip advisor this year hawaii mallorca came 3rd n sol was 4th best so thought for a change i would go here what a massive mistake i made there was 8 adults... More 

Was this review helpful? Yes 2
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Mallorca & Suites, responded to this review

Dear Tinadonna, Thank you for your feedback. Your opinion helps us to improve our service. We are sorry to hear that you did not enjoy your holiday with us. However, we would like to let you know that the meals served at the hotel comply with the food quality and safety standards required. We have a prize draw for our... More 

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