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Hotel HSM Atlantic Park Hotel

Calle Calderon de la Barca 2, 07182 Magaluf, Calvia, Majorca, Spain
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Hotel HSM Atlantic Park Hotel
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483 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 11, 2015 via mobile

Really nice hotel for 18-40 year olds going to magaluf for a good time. just a five minute walk to the beach and main strip yet not to loud at night. We are going back next year. I would recommend the pirates grill bar if you want to eat out

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Atlantic Park Hotel, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and its location . Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and appreciated; after all,... More 

Preston, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 1, 2014

Stayed here for 5 nights from 21st - 26th September 2014. Hotel is spotlessly clean & the maid cleaned our room daily. Rooms were spacious and beds very comfortable, the shower was fantastic and powerful. Food however was not up to 4#. Wasn't hot and was the same food most of the time we were there. Staff were wonderful. Everyone... More 

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Hotel HSM Atlantic Park Hotel, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be... More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 29, 2014

Just back from a fantastic holiday with the girls. The animation team were brilliant - loads of activities through the day and half decent evening entertainment. Ana/Eulises/Angela and Morrinho are a fantastic Team!!!!!! The food was a bit hit and miss - Although there was always something to eat : ) the snack bar was our favorite, food was cooked... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Atlantic Park Hotel, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and that you enjoyed the animation program we offer. Our staff in especially our animation team will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would be... More 

Manchester, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 26, 2014

Hotel was clean and nice decor that is the only nice comment i could give this hotel. There were a few nice members of staff, few and far between. The food, i think was the worst i have ever had in all the years i have been traveling abroad. Bar prices far overpriced i.e 2.70 euros for small lager and... More 

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Hotel HSM Atlantic Park Hotel, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you have enjoyed your holiday. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. Your concerns and suggestions have been passed on to... More 

Newcastle upon Tyne, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed September 22, 2014 via mobile

When we discovered this hotel about 7 years ago we thought we had found our ideal hotel. Plenty of activities during the day, reasonable evening entertainment and fantastic staff all round. Although in Magaluff it is on the outskirts and so it has always been nice and quiet but we have been able to walk into the hustle and bustle... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Atlantic Park Hotel, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you appreciated our service. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would like to thank you for your constructive criticism and confirm that we have passed this... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 21, 2014

Me and my mum visited the hotel as it was 4*, had a good location but were shocked at how we were treated by staff and other customers staying in the hotel. On our first day we arrived, we were greeted by the reception at the desk who were OK, we were given our hotel keys within 10 mins and... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Atlantic Park Hotel, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and its location and that you appreciated our service. Our receptionists will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We... More 

Bucharest
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 18, 2014

Stayed at Atlantic Park for 7 nights in September as a couple with only breakfast (as wanted to visit and try various restaurants - as a side comment not related to the hotel, i'm a little sad that the local Magaluf cuisine is to much burger/chips oriented instead of more local food). The hotel is a good choice if thinking... More 

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Atlantic Park Hotel, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and its location. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would be happy to welcome you again in our hotel or in one... More 

Liverpool, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 15, 2014

This is the 3rd year that I've been to this Hotel and the 4th time for my friends, so that tells you something. We mainly go for the Hotel activities which are exceptional. Sport for everyone all day long -Tennis, football, table tennis, water polo etc. The entertainment team were fab this year Ana, Angela, Moorriney, Ullysees where brilliant -... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Atlantic Park Hotel, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and that you enjoyed the animation program we offer Our animation team in specially Ana, Ángela and Moorriney will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make... More 

london
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 10, 2014

Hi there , My boyfriend and I stayed at this hotel for 6 nights on all inclusive basis .. All in all the hotel was great and we enjoyed our stay there , As for the food ? It was cold / warm , lacked in flavour and seriously discusting .. We both had a few tummy bugs I'm sure... More 

Was this review helpful? Yes 3
4409, Director de Relaciones con Clientes at Hotel HSM Atlantic Park Hotel, responded to this review

Dear guest, Thank you for your evaluation and remarks. After having read your critique with care, we apologise that our hotel did not meet your expectations / did not satisfy your needs. We much appreciate the remarks and suggestions of our guests. We would appreciate it if you could contact the Customer Service Team of the Hoteles Saint Michel chain... More 

England, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 23, 2014

I stayed for 10 days all inclusive in August went with my son aged 13, Great hotel and great choice of good quality food. Linen napkins and tablecloths. Good size rooms. Having read previous comments I felt anxious but I need not of been. I found all the staff helpful and friendly, bar area quiet after midnight, any rowdiness is... More 

Was this review helpful? Yes 3
4409, Director de Relaciones con Clientes at Hotel HSM Atlantic Park Hotel, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you liked the meals on offer at our restaurant. Our staff, specially cleaning workforce, will be very happy to learn of your positive remarks. It is very good for team... More 

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