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HSM Torrenova Playa

3.0 of 5 Cale Torrenova 37, 07181 Magaluf, Calvia, Majorca, Spain
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HSM Torrenova Playa
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HSM Torrenova Playa
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229 reviews from our community

Traveler rating
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    67
    52
    34
    52
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12
38
2
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for HSM Torrenova Playa
See the most recent reviews
Bedford, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 22, 2011

I have recently returned from a weeks stay at the HSM Torrenova Playa, Magalluf. Although, we had a nice time in Magalluf itself, our apartment was very clean and had a daily maid service, but by today's standards with apartment was very, very basic, just a kettle, toaster, fridge and electric hob, that was unfortunately not working and had to... More 

Was this review helpful? Yes 7
4409, CUSTOMER SERVICE at HSM Torrenova Playa, responded to this review

Dear Guests, Thank you for your comments. we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel. With kind regards, HSM Customer Service More 

Mablethorpe, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 9, 2011

i returned from my holiday in magaluf on 5/10/2011 i stayed there for a week with a friend. had no problems at all, the room was perfect for us and the view was amazing. great location 5 minute walk to the strip and if u cant hack the hill then get a taxi! the room was cleaned daily with clean... More 

Was this review helpful? Yes 4
4409, HSM CUSTOMER SERVICE at HSM Torrenova Playa, responded to this review

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good service. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More 

Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 2, 2011

I would just like to say that i have just come back from staying here for a three night stay and had no problems at all.The staff were so pleasant and they sorted anything out if you needed help. The rooms were very clean and tidy and kept clean every day with clean towels everyday. The sea view was fantastic... More 

Was this review helpful? Yes 2
4409, HSM CUSTOMER SERVICE at HSM Torrenova Playa, responded to this review

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good service. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More 

Manchester UK
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 28, 2011

Just arrived back last Monday 26th September having spent 3 nights here. There were 8 of us as part of a stag do. I must admit I was a little worried after reading some of the reviews on this site but fortunately the hotel was nowhere near as bad as I was anticipating. Staff: Always friendly even when we were... More 

Was this review helpful? Yes 5
4409, HSM CUSTOMER SERVICE at HSM Torrenova Playa, responded to this review

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good service. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More 

Manchester, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 26, 2011

I have just stayed here for 4 days with my friend. Were 2 girls who decided to go for a long weekend away to party. This hotel is brilliant for just that. We payed £30 for 3 nights and it was worth every pennie. It was basic but we payed £30. It was clean when we arrived and the cleaners... More 

Was this review helpful? Yes 2
4409, CUSTOMER SERVICE at HSM Torrenova Playa, responded to this review

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good service. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More 

Bradford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 25, 2011

I stayed here with some friends in july 2011. i was shocked when i arrived to find our tiny dirty room which didn't even have proper beds for us to sleep on. rubbish smelly dirty sofa beds. the fridge was filthy and we could hardly even get our suitcases in our room. the only decent thing about this hotel is... More 

Was this review helpful? Yes 4
4409, CUSTOMER SERVICE at HSM Torrenova Playa, responded to this review

Dear Guests, Thank you for you comments. We are really sorry that our hotel was not liked you have expected. We will inform our quality department. With kind regards, HSM Customer Service More 

Walton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 20, 2011

First impressions very very dirty.Sheets were ripped,not clean,and the matresses,well you would not let your dog sleep on. The floors were very dirty,and i expect the cleaner was a blind person as when she left it was worse than before she came in. Look out onto the balcony,lovely view spoilt by all the cigarette ends and beer bottles lying on... More 

Was this review helpful? Yes 1
4409, HSM CUSTOMER SERVICE at HSM Torrenova Playa, responded to this review

Dear Guests, Thank you for you comments. We are really sorry that our hotel was not liked you have expected. We will inform our quality department about all your suggestions. With kind regards, HSM Customer Service More 

NORTH WALES
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 19, 2011

Dated but view was great, Dont go if you wanrt a quiet hol full of hens and stags very noisy, floors all dirty and pool very small The hill is a pain you have to down if you want to go to the beach happy house on beach great for food but the best is the Florida restaurant

Was this review helpful? Yes
4409, hsm customer service at HSM Torrenova Playa, responded to this review

Dear Guests, Thank you for your comments. We are glad to know that you liked our good views. However, we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel. With kind regards, HSM Customer Service More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 17, 2011 via mobile

Very basic, dated rooms. Linen and towels were disgusting stained and ripped. Broken tiles, patio door window cracked and grey tape duct across it. Bathroom stained tiles, bath and toilet, there was hair at the back of the sink when we arrived and was still there when we left. Location was ok at the top of cardiac hill above the... More 

Was this review helpful? Yes 2
Cork, Ireland
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 16, 2011

This hotel was great. The location was so central, the only little problem was that the hotel was on a hill. However it wasn't a huge hill and was easily walk-able! the staff were all lovely. The pool was great. The apartment was very tidy and had a good kitchen. The view from the balcony was beautiful! very close to... More 

Was this review helpful? Yes
4409, hsm customer service at HSM Torrenova Playa, responded to this review

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good service, and specially our goog location. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More 

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Additional Information about HSM Torrenova Playa

Address: Cale Torrenova 37, 07181 Magaluf, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Magaluf
Price Range (Based on Average Rates): $
Hotel Class:3 star — HSM Torrenova Playa 3*
Number of rooms: 78
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Also Known As:
Hsm Torrenova Playa Magalluf
Hsm Torrenova Playa Hotel Magalluf
HSM Torrenova Playa Magaluf, Majorca
Hotel Style:
#16 On the Beach Hotel in Magaluf

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