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Hotel HSM Don Juan

3.0 of 5 Calderon de la Barca 4, 07182 Magaluf, Calvia, Majorca, Spain
#17 of 31 Hotels in Magaluf
326 Reviews 3 of 5 stars
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Hotel HSM Don Juan
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Hotel HSM Don Juan
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326 reviews from our community

Traveler rating
    40
    102
    84
    56
    44
See reviews for
33
66
6
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

I would definetly recommend this hotel. All the staff were friendly. Nothing was too much trouble.The rooms were cleaned daily maids very friendly.The food was excellent and varied every day.waiting staff also friendly and pleasant The bar staff extremely friendly a particular thank you to Daniel.The entertainment team also worked very hard and tried to include us in activities, but... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just back from a fantastic week at this hotel. From reading the reviews before I left I didn't know what to expect and was quiet pleasantly surprised. On arrival the receptionist was friendly and helpful as was all of the staff during our stay. The room was a typical hotel room. Very clean, bed were comfy and a good shower.... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and its location and that you have enjoyed your holidays with us. We would love to welcome you again in our hotel or in one of the hotels within our “Hoteles Saint... More

1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel don Juan of (HOTELS SAINT MICHEL GROUP) aren't the best when serving or dealing with English hotel guests. This hotel has a mixed variety of guests from all over Europe. Me and my girlfriend spent 7 days all inclusive at this hotel which is not bad for its location. But we did have a bad experience with food and... More

Was this review helpful? Yes
Middlesbrough, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel with my sister back in june for 3 nights, when we arrived the staff were very helpful and quick to get us to our rooms.room was tidy and spacious and air conditioning worked well. if you are looking to go to sleep dont attempt that until about 6am in the morning as you can hear... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and its location and that you appreciated our service. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would like to thank you for your... More

Swindon, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

e stayed at Don Juan back in June for 7 days just myself and my mate two lads mid twenties. The reception staff were welcoming, very helpful, limited English. Got to our rooms, spacious clean and tidy nothing special but home for the next 7 days. After a nice shower we hit the restaurant food was ok, it varied through... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you have enjoyed your holiday in our hotel. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be more than happy... More

1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a week at the start of august. Were all inclusive. Drinks on offer were fine. Food was good. Good amount and choice for breakfast, lunch and dinner. Pool is small but adequate for the amount of guests. Plenty loungers and chairs for everyone. Good location for the nightlife, 10 minute walk from BCM and main strip and... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and its location and that you liked the meals and drinks on offer at our restaurant. Our staff will be very happy to learn of your positive remarks. It is very good... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 11, 2014

It my 6th day in this hotel. Its really noisy,everybody have here party till 6 am so dont count with well sleeping...staff of the hotel like to show that he hate u...just cleaners are nice...rooms are all right and cleaned every day...food is good,sometimes you have steak on dinner which is great...at night is on reception lifeguard with eletric paralyzer... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, Thank you for your evaluation and remarks. We are sorry to read that your stay in our hotel did not satisfy your needs. We much appreciate the remarks and suggestions of our guests. The weekly evaluation of the quality and the client’s feedback on websites of officially recognized online gateways proves the high standard of service and customer... More

Wellingborough, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 9, 2014

Not a bad hotel had never stayed there before all the staff and cleaners very friendly rooms are basic but do have air conditioning the food was good but could have done with a bit more variety,can be a little noisy at night apart from that i would stay there again...

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you have enjoyed your holiday and that you appreciated our service. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. Your concerns have been passed on to the person who... More

Birmingham
1 review
4 of 5 stars Reviewed August 8, 2014 via mobile

Hotel was a great crack as we went all inclusive so free bar all day, food wasn't the best, rooms were basic but as it's only a place to sleep and shower it was good enough, about 10 minute walk to the strip and beach, the only fault was the security guard, Demitri, who didn't allow you to bring people... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you have enjoyed your holiday in our hotel and that you liked its location. Our staff will be happy about your positive remarks. We would like to inform you that, as a statutory rule for all hotels within our hotel chain, only our... More

Leeds
1 review
4 of 5 stars Reviewed July 28, 2014 via mobile

Not a bad hotel and is good to say how cheap you can get a deal now and again. Went on a stag do and was full of other young ones like us which was good. About a 5 minute walk to BCM and is not a far walk to the strip. Hotel security decent, (not bothered if you bring... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and its location and that you have enjoyed your holiday. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would be happy to welcome you... More

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Additional Information about Hotel HSM Don Juan

Address: Calderon de la Barca 4, 07182 Magaluf, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Magaluf
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel HSM Don Juan 3*
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Also Known As:
Hotel Don Juan
Don Juan Magalluf
Hotel HSM Don Juan Magaluf, Majorca

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