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Hotel HSM Don Juan

Calderon de la Barca 4, 07182 Magaluf, Calvia, Majorca, Spain
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394 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (394)
  • Mar-May only
    (50)
  • Jun-Aug only
    (236)
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    (90)
  • Dec-Feb only
    (18)
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Lyon, France
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 days ago NEW

I went to Magaluf in August 2015, knowing full well the reputation of the place. Right of the bat, the hotel is NOT situated right on the strip ... and this should be appreciated if you want to get some sleep. It is therefore not a loud hotel, barring what the other guests make in their rooms. Otherwise, it is... More 

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Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Upon arriving at the Don Juan I was greeted by a rude security guard who demanded I hand my passport over for him to leave on an unsecured shelf with other customers passports,although I understand this is a common practice in Spain I refused and made him take a photo copy instead i wouldn't have minded if he had offered... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Everything good. Room decent.. cleaned daily, Many hotel activities.. water polo, air hockey, darts etc. Paula and Luigi good at getting people involved. Food could be slightly better at night. Overall the staff are friendly and welcoming, Hotel within walking distance for lots of activites.Would stay again.

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Bradford, England, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very surprised for price, go all inc, it's worth it.. Poolside staff are fab.. Bar man is ace. Food is nice enough. We were a Loud bunch of girls, had no bother from the staff. Do not buy trips from people round the pool, the boat party is not worth it!!! Go on the official maga websites and get them... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel was abysmal. Me and my friend have just came back, there is no atmosphere, the pool was quiet constantly. One bar man was lovely and the people on the reception were nice. We had to check out on the 15th August at 12 noon we flew 16th 3:30am. Wouldn't let us eat in the hotel or charge our... More 

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Travelers are raving about these Magaluf hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

It's pretty basic, pools a good size and pool area's nice. Defiantly a place to stay if your young and looking at meeting new people and making friends as everyone is pretty laid back. Wouldn't recommend it as a family hotel as it's loud during the night and early evening. Staff have very limited English other then one woman on... More 

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you appreciated our service and you liked our hotel and its location. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would like to thank you for your constructive... More 

Chelmsford, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

It's standard accommodation for a party holiday which is all you need. It was clean and had polite staff but the food isn't very nice! However, I'm happy I stayed here for my time in Magaluf and it's not a long walk at all to the strip!

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you have enjoyed your holiday in our hotel in Magaluf. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. Your concerns have been... More 

London, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

We stayed here in June we booked half board with drinks included found this misleading as we thought alcohol around the pool would be "free" but were told on arrival that we were only allowed drinks in the restaurant this wound me up could not see the logic. Drinks in hotel were quite over priced. To be fair you get... More 

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4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel. After having read your critique with care, we apologise that our hotel did not meet your expectations for the food. We would be happy to have the opportunity to change your mind about Hoteles Saint Michel and would gladly... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

me and a few friends came to this hotel on the 7th July and rooms and the rest were fine got what we paid for but the security guard needs to go first night he comes barging into our room telling us we need to leave so me being drunk like why do we have to leave and he basically... More 

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North Wales, United Kingdom
1 review
3 of 5 stars Reviewed 4 weeks ago

The rooms were cleaned everyday towels and bedding, the food was very nice, and desserts, the only downfall is that it's not as close to the strip as its described, about a 15 min walk to the strip and BCM If you're planning to sleep it's really noisy till at least 4/5 in the morning so for a lively holiday... More 

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you have enjoyed your holiday in our hotel and that you liked the meals on offer at our restaurant. We would like to thank you for your constructive criticism and confirm that we have passed this information on to the person who is... More 

Hotel Review Summarization

What travelers say

  • Bar staff(3)
  • Air conditioning(3)
  • Pool area(3)
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