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Hotel HSM Don Juan

Calderon de la Barca 4, 07182 Magaluf, Calvia, Majorca, Spain
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Hotel HSM Don Juan
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409 Reviews from our TripAdvisor Community

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Newcastle upon Tyne, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

I won't leave a long review as what I will say about the cleanliness of the rooms and how horrible the night time security guard will just be repeating others. But I can't stress enough for you to choose elsewhere for your holiday. It's one of the furthest hotels away from the strip. You get hassled by the prostitutes walking... More 

Helpful?
Thank Dylan B
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Absolutely hated my stay here, I'm all for the party life style but this place was dirty, poor standard, attracts idiots and the breakfast was disgusting, wasn't particularly cheap either!!! Prostitutes swarm the hotel and actually attacked my friend. Steer clear you can get a better place for your money.

Helpful?
Thank Jasmine L

Travelers are raving about these Magaluf hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel with a group of friends from school for our first holiday away together and it was surprisingly good. The rooms were pretty clean and fairly large in size- two to a room; the food was pretty edible and it was quite close to the strip; about a five/ten minute walk and the staff were moderately friendly.... More 

Helpful?
Thank MhairiB97
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 3, 2015 via mobile

First girls holiday. Wouldn't recommend this hotel paid over 520 pounds for flights and hotel, half board, for each person. Group of girls I met paid 300 for all inclusive including flights. €1.50 for a bottle of tiny water around the pool. Staff were miserable, wasn't welcoming in the slightest. If you're going for the nightlife it isn't the '5... More 

Helpful?
4 Thank Jade W
Kilmarnock
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 6, 2015

Well where do I start? There's a team of 6 of us go to Magaluf every year and due to some of us getting different days off work we usually travel a day before/after. Now half of our group have stayed at the Don Jaun the past two years and my half have stayed else where. So this year we... More 

Helpful?
1 Thank Neils142
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and... More 

Lowestoft
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 28, 2015

Have stayed at this hotel many times, great hotel, amazing staff great food very clean comfortable rooms, and we can park our car for free when most hotels charge by the day. Rooms and corridors quiet at night and air conditioning is as cool as you want, the hotel is in quieter area of Magaluf, Many Thanks to Jesus and... More 

Helpful?
Thank timandterri
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you liked the meals on offer at our restaurant. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 17, 2015 via mobile

If your after a cheap do and don't mind it not been "up to date" then this is perfect obviously we only sun bathed and slept few hours a night it was clean and tidy. Nights were loud as to be expected with drunk people walking in from a heavy night . I didn't care at all . Family's I'd... More 

Helpful?
Thank KRISTIEANNECOLLINS
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you have enjoyed your stay in our hotel in Magaluf. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would like to thank you for your constructive criticism and... More 

Lyon, France
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 29, 2015

I went to Magaluf in August 2015, knowing full well the reputation of the place. Right of the bat, the hotel is NOT situated right on the strip ... and this should be appreciated if you want to get some sleep. It is therefore not a loud hotel, barring what the other guests make in their rooms. Otherwise, it is... More 

Helpful?
1 Thank Mihai-Badau
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review
Google Translation

Estimado cliente, Gracias por su evaluación y sus amables comentarios. Nos alegra saber que le gustó la ubicación de nuestro... More 

Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 22, 2015 via mobile

Upon arriving at the Don Juan I was greeted by a rude security guard who demanded I hand my passport over for him to leave on an unsecured shelf with other customers passports,although I understand this is a common practice in Spain I refused and made him take a photo copy instead i wouldn't have minded if he had offered... More 

Helpful?
1 Thank Critic78
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, Thank you for your evaluation and remarks. We would like to apologize in case you felt that the staff treated you in an unfriendly manner. Please rest assured that this behaviour is not accepted by the hotel chain or by direction of individual hotels, even if this case is an exception. The weekly evaluation of the quality and... More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed August 19, 2015

Everything good. Room decent.. cleaned daily, Many hotel activities.. water polo, air hockey, darts etc. Paula and Luigi good at getting people involved. Food could be slightly better at night. Overall the staff are friendly and welcoming, Hotel within walking distance for lots of activites.Would stay again.

Helpful?
Thank Ewan K
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review
Google Translation

Estimado cliente, Nos gustaría darle las gracias por el tiempo que ha tomado para evaluar nuestro hotel. Nos alegra mucho... More 

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