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All 31 Magaluf hotels

Hotel HSM Don Juan

3.0 of 5 Hotel   |   Calderon de la Barca 4, 07182 Magaluf, Calvia, Majorca, Spain
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Hotel HSM Don Juan
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44%
Ranked #22 of 31 hotels in Magaluf
A recent review
5 of 5 stars reviewed 6 days ago
timandterri Lowestoft
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281 people have reviewed this hotel

Traveler rating
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    73
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    44
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29
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4
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Lowestoft
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed at the Don Juan many times but decided to try it in March, we stayed 4 days and like all the other times we have stayed here, the service was great, rooms were very clean and fresh, food was good, hotel had shows on in the evening if you wanted to stay in, many thanks to Jesus... More

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Derby, United Kingdom
1 review
4 of 5 stars Reviewed March 13, 2014

a group of four of us went to magaluf 17th-24th of June 2013. we had the most amazing time...the hotel staff were accommodating to us even when we were drunk and couldn't find our keys. there always helpful and looking out for you, we soon realised you could leave your key with reception and pick it up later I defiantly... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are very pleased to know that you liked our hotel and its location. Also, we are happy to know that you enjoyed our food and the service we provided to you. Our employees will be happy about to learn of your positive remarks! We would be happy to... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 17, 2014

A group of 4 of us decided to go to Magaluf for a lads holiday and found this hotel on lowcostholidays and without looking at reviews, decided to stay here and SPECIFICALLY told them to not book us into 1 room and low and behold, we arrived to just that. We arrived at 2am in the morning after delays at... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear Guest, Thank you for your comments. We are really sorry that our hotel was not like you have expected. We will forward your comments to our department of quality to emprove our service and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca. With kind regards, HSM Customer Service More

Nottingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 6, 2014

After reading all the reviews I wasn't sure about this hotel and was put off however I went with my bestfriend 5th july-12th july 2013. The hotel was nowhere near as bad as expected! luckily I was expecting the worst after reading all the reviews though. Going on a girls holiday at 18 I wasn't looking for a luxury hotel,... More

Was this review helpful? Yes 3
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear Guest, Thank you very much for your comment. Our hotel staff will be delighted to read it, we know they are doing their best to make our clients´ holidays really special and it is always great to know the clients appreciate their hard work. Thank you. Your opinion about the food is very valuable for us, we will try... More

somerset
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 22, 2013

Stayed here A/I for 5 days break with my bestie for a chill out, had been to Magaluf many years ago when my children were young and although there were busy areas, you could always find a less hectic area in the resort.... Not now you can't... there is no getting away from loud drunks that think it's great fun... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear Customer, Thank you for your comments. We are really sorry to hear that our hotel was not like you have expected and apologize for the circumstances you mentioned. We forwarded your comments to our department of quality to improve our service. HSM Saint Michel has got 19 hotels with different categories all around Mallorca. We would be happy to... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2013 via mobile

Come to magaluf on a girls holiday end of June 2013 (aged 19) and Stayed here, i have nothing bad to say about the place, it was clean, lovely pool area, food was average....but there was always plenty of selection(chips, potatoes, variety of meat, salad pasta etc), all inc drinks was great, especially the cocktails, just around the corner from... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern. Our employees will be... More

Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 16, 2013

Just came back from my Stag week and we stayed here. first thing when we got there they moved 4 of our group to the hotel next door with no compensation or anything and the guy on reception was rude and arrogant, but we all decided to leave it and move on with our week. The next day when my... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear Customer, Thank you for your comments. We are really sorry to hear that our hotel was not like you have expected and apologize for the circumstances you mentioned. We forwarded your comments to our department of quality to improve our service. HSM Saint Michel has got 19 hotels with different categories all around Mallorca. We would be happy to... More

Kettering, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 8, 2013

The rooms had paper thin walls and you could hear people talking let alone coming in at 5.00 am slamming doors shouting and banging. Food was poor and had to eat out. Breakfast was just about fine but basic. This hotel is for 18-30 and I would not recommend families or couples over 30 as you will be up 24... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear Customer, Thank you for your comments. We are really sorry to hear that our hotel was not like you have expected and apologize for the circumstances you mentioned. We forwarded your comments to our department of quality to improve our service. HSM Saint Michel has got 19 hotels with different categories all around Mallorca. We would be happy to... More

Copenhagen, Denmark
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 4, 2013

The hotel is situated at the outskirt of Magaluf. That would actually be a good thing if it was not placed next to an hotel/apartment where all English boys and girls stay when they want to get crazy and party all night. The noise is unbearable and it does not stop – day & night. I have stayed there with... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Hotel HSM Don Juan, responded to this review

Dear Guests, Thank you for your comments. We are really sorry that our hotel was not like you have expected. We will forward your comments to our department of quality to emprove our service and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca. With kind regards, HSM Customer Service More

Birmingham, United Kingdom
2 reviews
2 of 5 stars Reviewed August 27, 2013

I went here in summer 2012 with my best friend. However, we left booking quite late and there wasn’t many hotels left. We wanted a hotel that was family orientated to a degree – we wanted to go out to clubs but thought it was just as important to relax and be in a nice environment. The hotel is clean,... More

Was this review helpful? Yes
4409, Responsable relations clients at Hotel HSM Don Juan, responded to this review

Dear Customer, Thank you for your comments. We are really sorry to hear that our hotel was not like you have expected and apologize for the circumstances you mentioned. We forwarded your comments to our department of quality to improve our service. HSM Saint Michel has got 19 hotels with different categories all around Mallorca. We would be happy to... More

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Additional Information about Hotel HSM Don Juan

Also Known As:
Hotel Don Juan
Don Juan Magalluf
Hotel HSM Don Juan Magaluf, Majorca
Address: Calderon de la Barca 4, 07182 Magaluf, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Magaluf
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#12 On the Beach Hotel in Magaluf
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel HSM Don Juan 3*
Official Description (provided by the hotel):
IN GENERAL: The 3* hotel HSM Don Juan offers high quality facilities and service after its refurbishment in 2008. The hotel´s highlight is its ideal situation to enjoy all the attractions that the lively resort of Magalluf has to offer, but at the same time to have a rest and relax by the hotel´s swimming pool. The hotel opens from February to November. LOCATION: The hotel HSM Don Juan is situated in Magalluf, one of the most popular and well known resorts of Majorca. The beautiful sandy beach boasts of blue flag thanks to its high quality year after year and is only 400 m away and it offers the possibility to practice water sports. Nearby there are countless bars, restaurants and shops, which turn Magalluf into one of the most vibrant and attractive resorts on the island. Attractions such as: water park “Western Park”, karting or famous “Pirates” show, just steps away from the hotel, complement the wide resort´s offer. There are also various golf courses close by: Golf Poniente (2 km away), Real Golf Bendinat or Golf Santa Ponsa, therefore the hotel is an ideal place to stay for golf lovers. In the area there are many possibilities to practice other sports, even on professional level: Magalluf offers the following facilities: athletics tracks (certified, class A), grass football pitch, rugby pitch, tennis and paddle tennis courts, etc. Palma de Mallorca is situated 15 km away, the airport 22 km. There is a public bus service to the capital, the bus stop is only 100 m away. ROOMS: The hotel offers refurbished double and single rooms that present a modern and up-to-date look. All with bathroom, air conditioning or heating, safety deposit box (extra charge), telephone, WIFI (extra charge), parquet floor, satellite TV and balcony. There are some rooms that can allocate families with 2 children (on request).GASTRONOMY: The hotel offers half board or full board. Extensive buffet offers a big selection of cold and hot dishes, as well as a wide variety of desserts. The restaurant offers as well some dishes prepared instantly in show cooking. Thematic buffets. Drinks in half board and full board are not included in the price (lunch and dinner).FACILITIES: Spacious terrace with the swimming pool for adults and a childrens separate space, surrounded by sunbeds and sunshades. Bar service at the pool. Bar indoors. Roomy common areas, game room.CHILDREN: Mini club for children in the summer. Swimming pool for children. Also available baby cots and high chairs in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car. We accept the following credit cards: Master Card, Visa. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Billiards (extra charge), table tennis, French bowls in the complex. Possibility to practice sports in the area. ... more   less 
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