We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 34 Magalluf hotels »

Hotel HSM Don Juan

3.0 of 5
Calderon de la Barca 4, 07182 Magalluf, Majorca, Spain
Hotel amenities
Ranked #24 of 34 hotels in Magalluf
3.0 of 5 stars 143 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

143 reviews from our community

    Trip type
Traveler rating
    15
    37
    31
    32
    28
Date Rating
Katie G
Flintshire
2 reviews
1 helpful vote
3 of 5 stars Reviewed February 7, 2012 NEW

I stayed at this hotel for a weekend in July 2011, i was on my Hen weekend. You get what you pay for, we went all inclusive, the food was nice but by the end of the weekend they did start to repeat the food. I wouldnt recommend the all inclusive for more than a weekend. We stayed by the... More

Was this review helpful? Yes
HSM Customer Service, HSM CUSTOMER SERVICE at Hotel HSM Don Juan, responded to this review
February 9, 2012

Dear Guests, Thank you for your nice comments. We are glad to know that you liked our hotel and that you have spent a nice time with us. However, we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel. With kind regards, HSM Customer Service More

Richard M
Glasgow, Scotland, United Kingdom
1 review
10 helpful votes
4 of 5 stars Reviewed January 6, 2012
10
people found this review helpful

me and my mate where at this hotel in the first week of september 2011. we had booked AI before we went i checked the reviews and what the hotel had to offer. it said that snacks were ava by the pool through out the day, which they were not, there was only drink available, and even when you wanted... More

Was this review helpful? Yes
valWolverhampton
wolverhampton
1 review
2 helpful votes
2 of 5 stars Reviewed October 13, 2011
2
people found this review helpful

Trvelled as a couple. Not for the british. All inclusive is waste of time, There were no snacks, food was awful and you were only allowed one drink per person.If you wanted a beer you were only allowed a small plastic cup full at a time. On saying that room only would be fine. Rooms quite nice and cleaned every... More

Was this review helpful? Yes

Travelers are raving about these Magalluf hotels

Bahia Principe Coral Playa
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d571236?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Playa del Moro
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d500927?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
No photo provided
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d530789?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Skorpios
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d290282?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
lti fashion Hotel Nautic
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1077848?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
HHH12Wales
wales
1 review
1 helpful vote
1 of 5 stars Reviewed October 4, 2011
1
person found this review helpful

just returned after spening 10 nites at the don juan, the hotel was nice, the rooms were reasonale but the food was absolutly shocking, the chicken wasnt cooked neither were the chips. the food was always cold n didnt look nice at all, what i tasted i wouldnt feed it to my dog. the bread rolls had green mould inside... More

Was this review helpful? Yes
HSM Customer Service, HSM CUSTOMER SERVICE at Hotel HSM Don Juan, responded to this review
October 10, 2011

Dear Guests, Thank you for you comments. We are really sorry that our hotel was not liked you have expected. We will inform our quality department about all your suggestions. With kind regards, HSM Customer Service More

sarah d
London, United Kingdom
1 review
1 helpful vote
4 of 5 stars Reviewed October 3, 2011
1
person found this review helpful

i went early september and had a wicked holiday i loveeedd it! hotel was nice, the rooms were cleaned every day. i was all inclsive if iw ent again i would go sc breakfast was disgusting akk swimming in oli. you could always eat somthing at lunch and dinner but it wasnt the best we went out to eat for... More

Was this review helpful? Yes
HSM Customer Service, HSM CUSTOMER SERVICE at Hotel HSM Don Juan, responded to this review
October 8, 2011

Dear customer Thank you very much for your comments. We regret that your stay at our hotel did not meet your expectations. We will inform our quality department about all your suggestions. With kind regards, HSM Customer Service More

heather d
Leeds, United Kingdom
2 reviews
3 helpful votes
1 of 5 stars Reviewed October 2, 2011
1
person found this review helpful

booked two weeks all inclusive big mistake. i have been on several A/I but this has got to be the worse by far. the location is good,the rooms very basic but the food is not edible.ended up eating out all time.several people ill while we were there.wish i'd read reviews before booking, because the hotel has been saying for over... More

Was this review helpful? Yes
HSM Customer Service, HSM CUSTOMER SERVICE at Hotel HSM Don Juan, responded to this review
October 6, 2011

Dear Guests, Thank you for you comments. We regret that your stay at our hotel did not meet your expectations We would like to mention that Hoteles Saint Michel have implemented a health and safety programme to ensure the health and safety of their guests and staff. This programme covers food and water safety in line with international standards and... More

ANNEALLCHURCH
Sheffield, England, United Kingdom
1 review
2 of 5 stars Reviewed September 28, 2011

we have just returned last night from this hotel. the rooms were quite nice and maids changed towels and tidied round every day but apart from that everything else about the hotel was rubbish...around the pool no ashtrays at all..pool ok but small if hotel busy...restaurant staff ignorant to british..food was absolutely rubbish even the young ones who just there... More

Was this review helpful? Yes
HSM Customer Service, HSM CUSTOMER SERVICE at Hotel HSM Don Juan, responded to this review
October 4, 2011

Dear customer Thank you very much for your comments. We regret that your stay at our hotel did not meet your expectations. We would like to mention that in the All Inclusive you reserved there is only one Tea Time included. As agreed & conctracted between HSM and the Tour Operator. Please apologize if the quality of food was not... More

ss042
Glasgow, United Kingdom
1 review
2 of 5 stars Reviewed September 21, 2011

This is the first review i have ever wrote about a holiday but i feel this hotel is so bad people should know before booking! I knew from the price of the holiday and the reviews not to expect the best, and trust me it wasn’t the best! The hotel is very basic the staff rude and the food poor.... More

Was this review helpful? Yes
HSM Customer Service, HSM CUSTOMER SERVICE at Hotel HSM Don Juan, responded to this review
September 23, 2011

Good afternoon, Thank you for your comments. We are really sorry to hear that our hotel was not like you have expected. We apologize if the quality of the food was not exactly your taste. On the other hand, we will inform about all your suggestions to our hotel. With kind regards, Your HSM Customer Service More

Abiiii
Sheffield, United Kingdom
2 reviews
1 helpful vote
4 of 5 stars Reviewed September 17, 2011
1
person found this review helpful

I stayed here with 2 friends for a girly break and none of us really had any complaints about this hotel. The hotel itself and the room was very nice, we all got good nights sleeps. The best thing is the location, only 5-10 minute walk to the beach, bars, restaurants, the main strip for nightlife, etc. which was ideal... More

Was this review helpful? Yes
HSM Customer Service, hsm customer service at Hotel HSM Don Juan, responded to this review
September 20, 2011

Dear Guests, Thank you for you nice comments. We are glad to know that you liked our hotel and that you have spent a nice time with us. However, we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel. With kind regards, HSM Customer Service More

Katie L
Birmingham, United Kingdom
1 review
1 helpful vote
2 of 5 stars Reviewed September 15, 2011
1
person found this review helpful

Can I just start this review by saying I’m not usually one to read these reviews or take ANY notice of them! But I do feel after my stay that my opinion could be of use. I read the reviews for Don Juan but decided to book anyway, making up my own mind. We arrived to the hotel on the... More

Was this review helpful? Yes
HSM Customer Service, HSM CUSTOMER SERVICE at Hotel HSM Don Juan, responded to this review
September 19, 2011

Dear Guests, Thank you for you comments. We are really sorry that our hotel was not liked you have expected. We will inform our quality department about all your suggestions. With kind regards, HSM Customer Service More

Travelers who viewed Hotel HSM Don Juan also viewed

Sol Magalluf Park
3 of 5 stars 283 Reviews
Magalluf, Majorca
Show Prices ABS:HotelCheckRates-d284399?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel HSM Atlantic Park Hotel
3.5 of 5 stars 189 Reviews
Magalluf, Majorca
Show Prices ABS:HotelCheckRates-d657754?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Sol Guadalupe
4.5 of 5 stars 465 Reviews
Magalluf, Majorca
Show Prices ABS:HotelCheckRates-d248982?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 34 hotels in Magalluf, ranked by popularity »

Been to Hotel HSM Don Juan? Share your experiences!

Write a Review Add Photos Add Videos

Hotel HSM Don Juan Also Known As

  • Hotel Don Juan
  • Don Juan Magalluf
Address: Calderon de la Barca 4, 07182 Magalluf, Majorca, Spain

Is Hotel HSM Don Juan your business?

  • Manage your listing
Hotel HSM Don Juan
Show the lowest price for this hotel* (from our partners)
Show Prices