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Universal Hotel Florida

C/Torrenova 33, 07181 Magaluf, Calvia, Majorca, Spain
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1 room 1 guest
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Universal Hotel Florida
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614 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (614)
  • Mar-May only
    (93)
  • Jun-Aug only
    (310)
  • Sep-Nov only
    (183)
  • Dec-Feb only
    (28)
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Aberdeen, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I've just returned from a weeks stay at the Universal Hotel Florida and it was an excellent find. The hotel is situated in Magaluf but please don't let this put anyone off, as this hotel is in one of the best locations, where you can have the perfect holiday regardless what kind of holiday you're after. The standard of service... More 

psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear R J, I am extremely grateful to read such nice words, for sharing your opinion on Tripadvisor and pleased to know that your stay in Hotel Florida has been a good experience. It is always a great motivation for me to receive such nice compliments, I will also pass the message onto our staff who will be really please... More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

Before coming to this hotel we were a bit cautious about the air con, ants and bad food which we read about. However not all are bad! As a group of 4 young lads, the staff welcomed us and treated us just any other customer which made our holiday as most hotels look down on younger tourists. The hotel was... More 

psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Darrensl96, First of all we would like to thank you for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your recent stay with us. We always appreciate the comments and the opinions of our guest. I am delighted to learn that you enjoyed your stay, and specially... More 

Podgorica, Montenegro
1 review
4 of 5 stars Reviewed 5 days ago NEW

This was the first time I visited Spain and Mallorca. Magaluf is the very nice place for young population for having a fan vocation, good place for young couples. Hotel is in the very good position with great garden and swimming pool, breakfast and dinner are very good, delicious foods, good director and all staff, only equipment in the room... More 

psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Asmir S Thank you so much for your gentle words, it is so satisfying for us to know we have been a good asset to your trip. we definitely like to meet each one of your guest’s needs, and we are so happy to know that our service, offer and facilities contributed to make your stay special.Regarding the air... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Amazing hotel. We stayed seven days in a nice room with sea view and was every day clean althought with air aconditioner would be much better.The reception staff were very friendly especially the guy who works during the night.Also alejandro was friendly and nice in the bar.i hope be there again. I recommend a room at the top of the... More 

psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Francisco R, We really appreciate the time taken to leave your comments after your stay with us. We are so glad to know you positively value our Hotel and staff; we work hard to make your stays special and comfortable and it is so fulfilling for us to know we reached our goal with you. Thank you so much... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 4 days. First of all the hotel is very clean and on the whole the staff were friendly. The food was nice enough quite a variety and the pool area nice. However air conditioning is needed desperately in 30+ degrees it is a nightmare to even get ready or sleep. A fridge would also be a benefit... More 

psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear EVEYBEAN , First of all we would like to thank you for the time taken to share your comments after your stay with us.We couldn’t be happier after knowing your feedback about our staff and service and at the same time, we would like to let you know you can rest assured we have taken good note about your... More 

Linlithgow, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Firstly, I didn't feel comfortable with the reception keeping our passports on display right behind the desk. When we arrived we hadn't been informed that there would be any wait for our rooms so we had to wait 2 hours until we could get to our room, and after being on the go for 10 hours it would have been... More 

psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear kaielar, Thank you very much for choosing our hotel for your recent holiday and for sharing your opinion on Tripadvisor. We really apreciate the Kind words about our bar staff and cleaners. We¨ll always give the room as soon as we can, as it depends on the check out of other guests we can not guarranty that the room... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Good location excellent views from the rooms food good and staff helpful ask for sea view although I think most rooms are as the hotel is overlooking the sea. Good location quiet and off the track of the noisy strip.

psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear jaynewheely, Firstly thanks for taking the time to leave a review of your stay with us - we really appreciate the feedback, I have passed your comments onto all the team as it´s always nice to get such good feedback. Thanks once again for sharing your thoughts of us with other potential guests and we hope to see you... More 

Daventry, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Good things: 1. The bar and reception staff were friendly and helpful. Bar staff certainly didn't hold back on the measurements of spirits. 2. Reception area, restaurant area were both very clean, well presented and air conditioned. 3. The swimming pool was always very cold, suitable for the scorching heat. 4. There is an area for cliff jumping for other... More 

psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Srebboh, Thank you very much for choosing our hotel for your recent holiday and for sharing your opinion on Tripadvisor. I will pass the nice comments to the Staff, i'm sure they will be very thankful about them. About the room we hope that we can reform the hotel in a close future. Best Regards Hotel Manager Jose Solaz More 

Airdrie, Scotland, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from this hotel on Saturday had a great time. The hotel has some of the best views I have ever seen!!! The hotel rooms are lovely with big balconys only downfall is no air con and rooms get very warm....The hotel staff couldn't be any more helpful and the hotel manager was always at lunch dinner etc to... More 

psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Alexis, Have guests as great as you is an honor, and it is a pleasure to read that we keep surprising you with an excellent service. We are very happy that you appreciate all our services, and specialty our polite and helpful staff. We will keep improving our services, so you can find your next experience even better. It... More 

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I would 100% recommend this hotel to people aged 18-30, the staff couldn't of done anything more for me and my friend on our stay. They were always there if needed and was very friendly! Our rep Callum was always at hand letting us know what events was on. The only down side was our room wasn't big at all... More 

psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear LaurenWorfolk, Thank you very much for choosing our hotel for your recent holiday and for sharing your opinion on Tripadvisor. It is always a great motivation to receive such nice compliments. We hope to have the pleasure to welcome you again in a near future at Hotel Florida. Best Regards Hotel Manager José Solaz More 

Hotel Review Summarization

What travelers say

  • Very clean(11)
  • Pool area(8)
  • Sea view(6)
  • Reception staff(4)

561 photos of this hotel

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Hotel & grounds (72)
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Room/suite (45)
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Pool/beach area (63)
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Dining (11)
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Bathroom (6)
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Other (63)

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Beach (20)
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Pool (23)
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Restaurants and Bars (48)
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Standard Room with Sea View (30)
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Standard Room with Sea View (Upper Level) (31)
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The Hotel (46)

Management photos: Courtesy of the property manager

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Pool/beach area (2)
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View from room (1)
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Hotel & grounds (5)
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Dining (2)
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Other (5)
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