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Universal Hotel Florida

C/Torrenova 33, 07181 Magaluf, Calvia, Majorca, Spain
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Universal Hotel Florida
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Ranked #8 of 27 Hotels in Magaluf
A recent review
5 of 5 stars reviewed yesterday
Shellsteve2009
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551 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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All months
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel should not be a 3* it deserves more. Very clean, staff are all amazing, very friendly and helpful. Myself 37 and my friend 42 went for a hen do we paid a bit more than the rest of the girls who stayed in a different hotel (awful) I'm so glad we did can not fault it one bit.... More 

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Chester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for a hen weekend as a group of 15, 5th june -09th june 15, on arrival we had a smooth check in with friendly staff, not far from the centre of magaluf although down a steep hill and back up if walking but could easily get a taxi if you wanted. Hotel very clean and rooms aswell, only... More 

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psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Liz w, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your recent stay. Its been a pleasure to have you, as guest and it´s great to read, that we have been able to surprise you with a great and friendly service. It would be a pleasure and a... More 

Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Hotel was very clean. food and drink more than acceptable for the price. having no air-con really doesn't matter hotel is well ventilated. staff are lovely and very helpful. all i can say is if i was going to take my partner away to a hotel i would definitely take her here, but this was a lads party holiday and... More 

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psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Athomasxx, Thank you for taking the time to make once again such wonderful review about your last stay with us on Tripadvisor. We are very happy that you appreciate all our services, and specialty our polite and helpful staff. We will keep improving our services, so you can find your next experience even better. It would be a pleasure... More 

Hatfield, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel in general was okay, staff very friendly. Hotel was very clean and food was okay a bit repetitive i felt. Rooms were quite large and well kept. only downside was only one bar on level 1 and pool level 0 . Reception was level 6 and floors above this and below bit of a odd set up ? Great... More 

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psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Nigelyuen, Thank you very much for your comments about the Hotel and staff.They will be very useful to other guests to see what to expect from the Hotel Florida, and the Resort. in fact all inclusive ran from 10 am to 23 pm. and breakfast from 8.am to 10 am. Hope to see you back again. Greetings Hotel Manager... More 

Paignton, United Kingdom
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Thus was meant to be a week away for 3 girls or rather 3 neatly 59 year old. ..but the booking was made by one of us...and not me...who believed the hotel was in Palma Nova. ..which from the day it was booked I knew was incorrect... But wasn't concerned as we paid such a cheap price for a weeks... More 

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psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Sara, Thank you for leaving such a comprehensive review of your stay with us, we really do appreciate you taking the time out to share your comments with other potential visitors. I have passed on your comments to all of the team as its always good to know when you are doing a good job. I´m sorry about the... More 

Barnsley, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My girlfriend and I stayed at hotel Florida from 03/0615 for a week the accommodation and more importantly the staff were amazing ! Rooms were incredibly clean, the restaurant, food and staff again faultless, the bar staff were helpful courteous and good fun (despite certain unruly guests they need a medal all of them) !! If you want a great... More 

Was this review helpful? Yes 4
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Michael G, We are very happy to read your review about your recently stay with us. We will also pass the message onto our staff who will be really please to know that they met your spectations. We hope to see you back with us again some time soon. Best Regards José Solaz Hotel Manager More 

London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this Hotel for the first time from 31st may 15 to 8th June 15, I arrived very early in the morning yet was made welcome immediately by the efficient and cheerfully helpful Pedro. when I enquired on the Monday about wifi and a sun lounger it was no trouble (wifi0 and quickly delivered (sun lounger). the restaurant... More 

Was this review helpful? Yes 1
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Stateside10, Firstly thank you for taking the time to leave a review of your stay. I am really pleased that you had such a fantastic time with us. I have passed your comments onto all the team who are really grateful for the positive feedback. We hope to see you back with us again some time soon. Best Regards... More 

Belper, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

2nd visit, still best 3* I've stayed in! Great friendly Staff - will always do more than you'd expect to help Good choice/ range of food Clean rooms Would recommend it for group bookings - maybe not for a romantic weekend - but you could pick worse Basically a top hotel

Was this review helpful? Yes
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Sam, Firts of all, thank you for visiting us for second time, and thank you for your review and for your kind words regarding the staff and hotel. We are really happy to hear that you liked our hotel and also very glad that you have enjoyed your stay in hotel Florida. We hope to see you back again,... More 

Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Being responsible for booking the accommodation for a group of lads on holiday, I researched this hotel beforehand using tripadvisor and other forums. It's safe to say the high praise from other reviews is well deserved. Firstly; the sea view room is amazing, it overlooks the clear blue water with the beach during the day, and vividly shows you the... More 

Was this review helpful? Yes 4
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Aaron, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your recent stay. Its been a pleasure to have you, as guest and it´s great to read, that we have been able to surprise you with a great and friendly service. Our goal is to offer our guests the... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Read all the reviews before we went.and have to say we were not let down at all.excellent accommodation just far enough from the madness of the strip for 7 couples ranging from 30s to 50s.chose the all inclusive option which we couldnt fault.food was excellent imo.staff were the friendliest i have seen in any hotel.and i have stayed in quite... More 

Was this review helpful? Yes 4
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Stewart P, Thank you so much for taking part of your time to make your review about your stay at Hotel Florida. We are glad to see we provided you with a good quality service, our main goal its to make of our guests stay a great experience. It would be a great pleasure to see you again soon.... More 

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