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All 8 Magaluf accommodations

BH Mallorca

3.0 of 5 Condominium   |   Calle Galeon 13, 07182 Magaluf, Calvia, Majorca, Spain (Formerly Mallorca Rocks Hotel)
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BH Mallorca
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A recent review
4 of 5 stars Reviewed October 9, 2014
Steff1308
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750 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for BH Mallorca
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Senior Contributor
26 reviews 26 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 9, 2014

Went here with a friend for a weekender. Was very cheap so was expecting a very basic place after reading reviews. However we had a lovely big apartment which was very clean. Lovely view of the pool. Yes it is noisy but doesn't keep you awake and honestly you wouldn't be going there if you wanted a quiet hol. It's... More 

Was this review helpful? Yes
Dave B, Overseas Delivery Team Manager at BH Mallorca, responded to this review

Hi, Thank you for your review. It is great to hear that you and your friend enjoyed your weekender. I agree the apartments are a great size and our housekeeping team work hard to ensure the cleanliness around the hotel. I am glad that the staff were quick and efficient to fix your light bulb within 5 minutes and that... More 

Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 8, 2014

Mallorca really rocks!!!! Love this place!! Been twice now!! Will be sorry to see it go, would stay here every year!! :( Central location & great value for money :) great friendly staff & reps! having the gigs included in your stay is a major bonus!

Was this review helpful? Yes
Dave B, Overseas Delivery Team Manager at BH Mallorca, responded to this review

Hi, Thanks for your review. We were happy to welcome you back this summer. I agree that the location is very central and what we offer is great value for money. I am glad you found our staff and host team friendly, having the gig tickets included in the booking is a major bonus, I hope you enjoyed the shows... More 

1 review
2 of 5 stars Reviewed October 5, 2014

Spent a week here with a group of friends really enjoyed the gigs and the pool. When we left I realised I left my sunglasses in the lobby I called the hotel from the airport and they had found them, I explained they are prescription and I really need them. I ask for them to post them to me, I... More 

Was this review helpful? Yes
Dave B, Overseas Delivery Team Manager at BH Mallorca, responded to this review

Hi Thank you for comments. If an item is found by our housekeeping team we make every effort to return this to the guest if they make contact with us. The team are unable to accept responsibility for any item’s that get lost or damaged in the post so do not recommend this method from overseas. If your query has... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 3, 2014

only stayed here for one night as we were in a difference part in mallorca, firstly -- it must be terrible if you need a security guard to stand out side the hotel, couldnt find our rooms to start with which was a nightmare- the place was minging , our rooms were clean, music was pumping as soon as we... More 

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Dave B, Overseas Delivery Team Manager at BH Mallorca, responded to this review

Hi, Thank you for taking the time to review your one night stay with us. We employ a team of security staff to ensure only Mallorca Rocks guests gain access to the hotel and its facilities as well as our events and pool parties. This is with your safety and security in mind. I am sorry to hear you found... More 

2 reviews
2 of 5 stars Reviewed October 3, 2014

Spent last weeknon September in Magaluf and that was fantastic time , mainly becouse friends and not hotel Very basic must say -room for improvement @no tv in room (can be rent for € but expensive, same with iron, speakers etc) @no info in room about hotel/local area @no proper restaurant for breakfast lunch dinner @no air conditioning (can be... More 

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Dave B, Overseas Delivery Team Manager at BH Mallorca, responded to this review

Hi, Thank you for your review. I am glad you had a fantastic time in Magluf with your friends. In our online descriptions we advise that the rooms are basic, extras such as air conditioning, TV’s, Irons etc can be rented at reception but are not included in the room as standard, prices are charged locally. €30 per person is... More 

North Wales, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 2, 2014 via mobile

I booked this hotel for my 22 year old son & 3 of his mates, I was a bit worried after reading some reviews, I warned them just incase they were disappointed , they stayed for 5 nights , The hotel was perfect for them as they were there to party!! Lively & poolside music makes the day great ,... More 

Was this review helpful? Yes
Dave B, Overseas Delivery Team Manager at BH Mallorca, responded to this review

Hi, Thank you for your review. It is great to hear your son and his friends enjoyed Mallorca Rocks Hotel so much they returned again this summer. I agree having the gig tickets included in the booking is big benefit of booking. I'm glad they enjoyed the Ed Sheeran Gig, it was an amazing show. Mallorca Rocks Hotel sadly closed... More 

lancashire
Contributor
20 reviews 20 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 30, 2014

We have just returned after staying 26-29th September and the hotel was ok. Firstly I wasn't expecting luxury after paying 140 euros for a room between my friend and I and I got exactly what I paid for. The pool area was fine, a great pool but the music was far to loud. I did go for a party weekend... More 

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Dave B, Overseas Delivery Team Manager at BH Mallorca, responded to this review

Hi, Thanks for your review, I am sorry to hear that you found the music was too loud by the pool, we do offer three different accommodations in Mallorca depending on what people are looking for, as our Main Events Hotel, we do advertise this as a party atmosphere with the music by the pool. There are quieter areas around... More 

2 reviews
1 of 5 stars Reviewed September 27, 2014

We arrived on 22nd sept to be told that there was a €30 deposit per person it was never mention before so clearly they aren't telling travel agents the staff have no people skills and ain't willing to help either.The reps are no better either when asked about trips ect give no information or recommendations sat on there all day... More 

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Dave B, Guest Relations Manager at BH Mallorca, responded to this review

We are sorry to hear that your stay was not as you had expected. The terms and conditions on our website state that guests will be required to pay a deposit per room in case of breakages of 30 Euros per person. It is the responsibility of the tour operator to inform travelers of our policies. Our host team are... More 

1 review
3 of 5 stars Reviewed September 24, 2014

The rooms were spacious enough but not very clean and ants crawling around. Appreciate it is a party hotel but I'm sure I wasn't the only hungover person who didn't want to hear extremely loud music all day everyday. Given the amount of security I thought there would be less drunk people making a racket at night. Also the hob... More 

Was this review helpful? Yes
Dave B, Guest Relations Manager at BH Mallorca, responded to this review

Thank you for taking the time to write a review. Each hotel room comfortably sleeps four guests and every hotel room is cleaned every other day to a high standard. Furthermore, if there are any problems with hotel rooms, reception should be notified and they work quickly with maintenance to resolve any issues. Being a party hotel we always have... More 

1 review
2 of 5 stars Reviewed September 23, 2014

The rooms were absolutely filthy, we didn't receive any maids or clean towels for our stay! We were kicked out of our room and told we had to wait for our transfers, witch was a 12 hour wait! The receptionists were so rude and, accused us of not cleaning our room when leaving, as a result of this they said... More 

Was this review helpful? Yes
Dave B, Guest Relations Manager at BH Mallorca, responded to this review

We are sorry to hear that your stay was not as you had expected. Our hotel rooms are cleaned every other day to a high standard and reception offer guests additional bedding, towels, etc if required. There are two sets of the staff in the hotel, the hotel staff including reception, cleaners and security, and the host team. The host... More 

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Additional Information about BH Mallorca

Address: Calle Galeon 13, 07182 Magaluf, Calvia, Majorca, Spain (Formerly Mallorca Rocks Hotel)
Phone Number:
Location: Spain > Balearic Islands > Majorca > Calvia > Magaluf
Price Range (Based on Average Rates): $
Hotel Class:3 star — BH Mallorca 3*
Number of rooms: 328
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Also Known As:
BH Mallorca Magaluf, Majorca

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