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THB Sur Mallorca

Plaza Cristobal Colon, s/n, 07638 Colonia de Sant Jordi, Majorca, Spain
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THB Sur Mallorca
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THB Sur Mallorca
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365 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Lancashire, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

Stayed at the hotel with family July 2015. When we arrived & checked in, we weren't given any detailed information. We were handed the key, no mention of which floor, no mention of any local information. We purchased some sandwiches on the 2nd day from the fridge, we had to toast them ourselves. No explanation of how to use the... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Stayed here for a week and first impressions were disappointing. Stayed on an all inclusive deal and whilst the food was fine with plenty of choice the service in the bar was abysmal. If you want to spend half your holiday queuing at the bar this is the place for you.

Was this review helpful? Yes 1
SurMallorca, Gerente at THB Sur Mallorca, responded to this review

Dear Belmw64, thank you for taking your time an post your hotel review in Tripadvisor. Your opnion is very important to us. We will share your comments and suggestions with the rest of the staff in order to assure a better service. We also will inform the bar staff to give more service and since you left we have reinforced... More 

Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Other than the lady on reception who greeted us on check-in (a little miserable), this hotel experience was great! A 6 day half board experience can be summed up as: clean and comfortable room with plenty of space; nice food; cheap wine/beer; relaxing atmosphere; lovely pool area; perfect location if you want to totally relax! And Tolo on our last... More 

Was this review helpful? Yes 1
SurMallorca, Gerente at THB Sur Mallorca, responded to this review

Dear Ray K, thank you for your fantastic hotel review. We will pass it to the whole THB Sur Mallorca Team, in order that every staff member will know about it. Such comments, makes us try to improve every day so that every guest feels like home, or can enjoy vacations, which are so important. We will speak to the... More 

Tallinn, Estonia
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the THB Sur Mallorca for a seven nights at the beginning of July. The hotel location is perfect surrounded by the Mediterranean sea. The room was comfortable with a big balcony and amazing sea views. Free wifi worked very well in our room. There was a good variety of quality food for dinner. Stuff was friendly and... More 

Was this review helpful? Yes 3
SurMallorca, Gerente at THB Sur Mallorca, responded to this review

Dear Liina5, thank you for your fantastic hotel review. We will pass it to the whole THB Sur Mallorca Team, in order that every staff member will know about it. Such comments, makes us try to improve every day so that every guest feels like home, or can enjoy vacations, which are so important. We hope to welcome you back... More 

Edinburgh, Scotland, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were a party of six four adults and two kids.Brilliant location and great pool with lots of beds .The hotel is great for getting into the sea for some snorkelling and you normally always get a nice breeze .The rooms were very roomy and were cleaned well every day.The food we found was very poor and stopped eating there... More 

Was this review helpful? Yes 5
SurMallorca, Gerente at THB Sur Mallorca, responded to this review

Dear John L, thank you for your hotel review. We will pass it to the whole THB Sur Mallorca Team, in order that every staff member will know about it. We will work harder to offer better food and drinks quality as you mention. Such comments, makes us try to improve every day so that every guest feels like home,... More 

London, England, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a three night break at the beginning of July. From the outside, one could be mistaken for thinking the hotel is dated, but this is not the case. Everywhere is immaculately clean; I don't go looking for cleanliness, but at the THB Sur Mallorca you can't help but notice. Also, the free WiFi worked superbly, even... More 

Was this review helpful? Yes 4
SurMallorca, Gerente at THB Sur Mallorca, responded to this review

Dear D_Mears_Essex, thank you for your fantastic hotel review. We will pass it to the whole THB Sur Mallorca Team, in order that every staff member will know about it. Such comments, makes us try to improve every day so that every guest feels like home, or can enjoy vacations, which are so important. Unfortunatelly we can not always extend... More 

Boston, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

the Sur Mallorca was one of the most welcoming we have stayed at.. modern, clean, stylish, perfect staff always offering personal service. Clean, stylish comfortable rooms, airy lobby, spacious dining room with sociable chef & waitresses,food cooked to order, lunch & evening meals, nice wines, pool area clean, entertainment guy miguel, one of the best, very upbeat, & enthusiastic.

Was this review helpful? Yes
SurMallorca, Gerente at THB Sur Mallorca, responded to this review

Dear Julie c, thank you for your fantastic hotel review. We will pass it to the whole THB Sur Mallorca Team, in order that every staff member will know about it. Such comments, makes us try to improve every day so that every guest feels like home, or can enjoy vacations, which are so important. We hope to welcome you... More 

liverpool
Level Contributor
102 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited Colonia Sant Jordi many years ago, but have never stayed. This time we booked half board for 10 days from 15 June. The hotel is situated on a peninsula, surrounded by the Mediterranean sea - fantastic views from three sides. I believe all bedrooms have a balcony/sea view. We were given an upgrade to a Junior Suite, Room... More 

Was this review helpful? Yes 4
SurMallorca, Gerente at THB Sur Mallorca, responded to this review

Dear Liverpoolsmiley, thank you for your fantastic hotel review. We will pass it to the whole THB Sur Mallorca Team, in order that every staff member will know about it. Such comments, makes us try to improve every day so that every guest feels like home, or can enjoy vacations, which are so important. We hope to welcome you back... More 

Stavanger, Norway
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 22, 2015 via mobile

The hotel are as close to the ocean as you can come. The area to the sea are vulcano rock so you need to put on your shoes in order to get into the sea. If you walk for 10-20 minutes you get to the different lovley sand beaches. The staff are very serviceminded and the pool area are great... More 

Was this review helpful? Yes 1
SurMallorca, Gerente at THB Sur Mallorca, responded to this review

Dear Travellenh, thank you for your fantastic hotel review. We will pass it to the whole THB Sur Mallorca Team, in order that every staff member will know about it. Such comments, makes us try to improve every day so that every guest feels like home, or can enjoy vacations, which are so important. We hope to welcome you back... More 

Lancashire, United Kingdom
Level Contributor
145 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
5 of 5 stars Reviewed June 19, 2015

I stayed at the Sur Mallorca during early June 2015 on an all-inclusive basis. This is a large hotel situated in a quiet area of the resort, on a rocky headland with sea views from all rooms. On arrival I was checked in by a friendly receptionist and allocated a room with comfortable twin beds, en-suite bathroom, with over the... More 

Was this review helpful? Yes 1
SurMallorca, Gerente at THB Sur Mallorca, responded to this review

Dear Andy_1956, thank you for your fantastic hotel review. We will pass it to the whole THB Sur Mallorca Team, in order that every staff member will know about it. Such comments, make us try to improve every day so that every guest feels like home, or can enjoy vacations, which are so important. We hope to welcome you back... More 

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